I have always had the best service at Little Al's. They are experienced mechanics as well who can…read moregive you HONEST advice about what work a car might need. We trust all our cars to their excellent care.

Went here a couple of times for an oil change because my boyfriend recommended it.... went there by…read moremyself (I'm a female) to get an oil change and asked them to check my brakes. I was told by the owner and the mechanic that my brakes were "completely shot" and that my vehicle was "dangerous to drive." They said they could fix it right then and there for $350. I told them to hold off. Went to my brother in laws who knows cars, had him check my brakes, he said I have over 60% left on my brakes!!! They were absolutely trying to take advantage of me. Now my boyfriend and his entire family will never go there again. And needless to say, I am spreading the word especially to women. Get a second opinion and trust your gut!

I love keeping my business local. My SUV was having issues and two shops were happy to tell me I…read moremost likely have to replace my transmission (for a Toyota, really?). Douglas Automotive replaced my transmission fluid and my vehicle is running great! They were also willing to pick me up and drop me off. Now that's service! They also honored a coupon that was coming in the mail. I will definitely be a customer for life as they have earned my trust.

Took my truck in for a needed brake job. My HULK isn't the easiest being a 1993 Ford Bronco, but…read morethey were not only able to get the job done without any other damage (he's old & rusty but still runs like a champ) but they did what they could to keep cost at a price that I could afford. They were willing to come and pick me up being fairly close. They seemed to look at everything and even figured out where my tire lock was with me forgetting to tel them. Brakws are still going great and haven't had (knock on wood) any other issues. These guys were great. With being new to the area, and being quite picky on who I let work on my HULK, they did a great job and I'd recommend others to go to Douglas Automotive too.

Willing to offer same day service if needed when I called. Booked a regular service with inspection…read moreand got my car back quickly in great condition. Reasonable price and no pushy add ons recommended, and very personable staff!

Wow! What a hidden gem!.. Sure glad I found these guys! Owner Joe and mechanic Glen are the…read morebest. Super honest-Wont do any work that you don't need-Very friendly -fair prices-no sales hype-quality work done right the first time at a fair price- What more can you ask for? Give them a try-you'll be a customer for life!

I brought in 2 wheels and 2 tires unmounted...I Asked them to mount & and balance 2 tires on my…read morenew wheels.. how hard could it be ? ‍.. when I went to pick him them up, they tried to charge me almost $130. I got the price down because I caught them trying to overcharge me... then after reviewing the invoice later, they still over-charged me for 4 ... I will never ever go back to this place and I will never ever recommend them to anyone ... maybe if someone needs work on a bicycle... but I still wouldn't Recommend this place... I wonder how many other people they tried to rip off that didn't catch it ...‍... my recommendation is BEWARE... Their work was good ..,but it wasn't $130 good .... Not happy being overcharged catching it & then find out that I still paid because they didn't even know the work that they did for me, but they charged me for work. They didn't do.

Extremely impressed with Lund Automotive!!! Had struts replaced at a different repair shop and…read moreimmediately had problems. After a couple of attempts with no success, took the car to Lund at the recommendation of a long-time customer to see if they could figure out the issue. They not only figured it out but were able to get it fixed under warranty at very little cost to me. They're honest and know what they're doing, all that us ignorant car owners want from an automotive repair shop. I will take my vehicles nowhere else but Lund Automotive in the future.

I've been going to this Merlin's for some time now, wanting to find a consistent place to bring my…read morecar to get repaired without worrying about paying for service I don't need. I've found while they suggest things during an oil change, they don't pressure me into anything or make me feel like an idiot for not doing whatever it is at that time. They seem to have a clear understanding of my budget and respect my decisions. Unfortunately (for me), I've had several unanticipated repairs for both my cars this summer; but it wasn't until this last one where the Cary Merlin's proved their worth. I'll spare you all the details and make a long story short. My rebuilt transmission gave out just a few months outside the warrantee and at the owner's expense he made things right. There were extenuating circumstances from the original repair, so I'm not saying they will do this as a matter of practice, but the bottom line is Jeff worked with me because he wanted my business. I have found customer service is a lost art these days and pride in one's work is just as nonexistent. It may have taken more tries than I would have liked, but this shop did the right thing by me and they will get my return business every time. There surely are cheaper places out there, but in the end you always get what you pay for ... For me, the peace of mind that I have an owner willing to stand by his work is worth way more than the few bucks I could possibly save elsewhere.

Had my car in for oil change today that I made an appointment for. Arrived early no one in waiting…read moreroom but still waited over hour for service. The gentleman that took my keys sat in garage and sent me a text asking if I wanted various services done to my car instead of coming and talking to me. Since there was a price discrepancy for the oil change I did not okay work. The gentleman came to register and asked if I was ready to pay, I advised I had two quotes for oil change. He said the difference was they have additional charge for clean up rags, I said I wasn't there to pay for clean up rags. He said it's a charge they have for every service. I have never been told by a garage that I have to pay for cleaning supplies. It was additional $7.73, I will contact corporate and BBB to advise of this stores practices. Just letting others know that this is bad service, I'm new to area and prefer to use local services but sorry I won't be back.

Been going here for EVER. The last person needs her head examined. Bill is the most sincere,…read morehelpful mechanic I have ever come across. He has worked on my families fleet mechanical and body for as long as I can remember and you will never get a more caring manager and their prices are excellent. Give them a shot. I promise you will not be sorry :-)

I am so glad I found this repair shop!! I have an older vehicle that needed all brake lines…read morereplaced as it was rusting to the point where it finally broke. I was also looking at replacing my rocker panels since those were rusted out too. I called several different shops and got several different prices along with different opinions on how much work is involved. When I spoke to Bill he gave me a rough estimate over the phone but explained that I needed to bring it in so he could see the amount of rust and give me a written estimate. I didn't realize they do everything at this shop, not just body work which is great, I didn't have to take my vehicle to 2 different places. So I brought my truck on a weekend to get the estimate and he was honest about the amount of work I needed done and his price was fair. With all the work involved, he only had my truck for a week which I thought it was going to be longer. I couldn't get to the shop before they closed to pick it up but Bill accommodated me by staying late which was very nice. It was also great that he told me if I needed a car wash in the next 90 days to call him and they would hand wash it since the new paint can't have the wax from the car wash on it. What a nice perk!! He also explained why the underbody of my truck was rusting so bad and how to keep it cleaner so it doesn't get any worse. He also applied an underbody coating to protect what is left! I will eventually bring in our new vehicle to get the underbody coating applied so it doesn't rust like my truck did. Since then, I've brought my truck back for a water pump, an alternator and a new used hood since mine had a rust hole thru it. Again, Bill was great about explaining everything and how much time it would take along with giving me a really good price. He treats my vehicle likes it's his own and I appreciate that. I've brought my truck in a few other times for small issues like the blinker was going crazy and water came in my back door when I went thru the car wash dryers. Bill had his guys take a look and since it was a quick fix I was able to wait while it was being worked on. He also didn't charge me for these small issues, which I thought was very nice and unexpected. I highly recommend this shop for all your auto repair needs. Bill is an honest, down to earth guy that really takes care of your vehicle. When anyone asks if I know a good repair shop in our area, I always recommend Cary Auto Body.

Jason was very accommodating when I showed up thinking I had an appointment with him at JD Auto…read moreSpecialists when in fact I didn't, I had one at a place called JD Auto Truck Repair down the street. He said it happened quite often with customers calling the wrong place. But instead of turning me away he made the time to fit me into his schedule and I was super grateful as I had driven quite a distance. A couple of my family members already come here already and he will definitely keep my business going forward. Stand up guy! Thank you, Jason!

Couldn't be happier. Last Monday had an emergency…read more They got us in right away, their return was more than timely and price was on point. The exact way it should be!! Highly recommend!!!

This has to be the best auto service team i have worked with in 30 years!…read moreThe entire experience is to the point and no-nonsense. the prices are on track for the work that is needed, both parts and labor. i live in Chicago but would bring my cars here if i had to push them versus taking them to the dealer service centers. i have worked on cars, trucks and tractors from when i was 12. These service engineers know what they are doing and will take the time to explain it to you in common terms if you needed to be. Great Respect Great Communication and Great Value. 2014 Nissan Rogue. Full Brake Service, New battery and Oil Change. I have found a new home for my car service.

Hard to find a shop as great as this! Honest, reliable, quick & good prices! Definitely recommend…read morethem for your auto repair needs!

I've always had a great experience at this place. The owner is friendly and easy to talk to. I…read morenever feel pressured and I get an honest opinion on my cars needs. I think they have reasonable prices,plus I get coupons in the mail for great deals for this location. I recommend them to anyone in the area Oh and they even drop me off and pick me up from work, its fantastic!

Brad was absolutely awesome! Came out in the cold, just a work t-shirt on, was friendly,…read moreprofessional, very good conversationalist, and went way above and beyond, for me. My tire air pressure light went on, and he came out, to personally help w the FREE air service they provide. In actuality, while I presumed I was low, due to the cold weather, he helped show me that the psi was actually too HIGH, likely from a previous (overfill). He took exactly the right amt of air out, of each tire, and was remarkably helpful, friendly, and professional. He appeared to enjoy his job, was extremely good at it, and went many extra miles, in the cold, to help me. FRG Car-X is awesome, and Brad is a good part of that. Appreciate fantastic service and work! Made my day, and more. Brad was his name. He was outstanding