Lori was wonderful! She listened to what I wanted and recommended a Bosch dishwasher (SHP78CM5N)…read morethat I absolutely love. It's hands down the best dishwasher I've owned. Dishes come out truly clean AND dry every time, with no re-washing or detergent residue. I also love the smart features, including Alexa control, app-based cycle selection, and phone notifications. Pickup was quick and easy, and the staff was friendly and loaded the dishwasher for me. Lori's recommendation was spot-on, and the entire experience was great from start to finish!

Jessica Aims handled my recent remodel with personal and expert attention to every detail. She…read moreunderstands that my mid-century modern home in Raleigh designed by a modernist architect requires a high level of knowledge about design and function. She brings these values to every project. I felt so secure making big decisions with her guidance and together we are making my home shine again.

We chose SRM based on other reviews, and the community was absolutely right! Shawn responded…read morequickly to our initial call and got us on the schedule right away. His team member arrived even before the scheduled time--8:00 a.m. on a Sunday morning--promptly diagnosed the issue, and efficiently repaired our AC. They also took the time to inspect the unit for any additional problems, and everything checked out perfectly. Cold air is flowing through our home again! Fast, efficient, honest, and reasonably priced service. We highly recommend SRM and will definitely call them again for future HVAC needs.

Our AC stopped cooling and another company quoted us $1,100 to replace the blower motor and fan. We…read morecalled Sean Ryan for a second opinion and he determined our system was still under Trane warranty, getting us the parts for free. Sean was responsive, coming out ASAP, and clearly explained the issue and next steps without any upselling. He completed a quick, clean repair and got our system running again. Highly recommend Sean for trustworthy, knowledgeable HVAC service, he saved us a lot of money and stress.

These guys are absolutely amazing. They are supremely competent, have excellent communication, are…read morepunctual, have fair prices, and are some of the nicest most trustworthy guys you will ever meet. We have used them twice: once for an A/C issue, and once for a dead refrigerator. They are my go-to guys for stuff like this. I would have awarded more starts if possible.

ADVANCED APPLIANCE & AIR REPAIR I cannot recommend Advanced…read moreAppliance and Air Repair highly enough. As a homeowner and the owner of a rental property, I have had more than a few instances where I had to call in help to fix an appliance. I have used this company over the years to repair a dishwasher, dryer, fridge, and oven. I have always found them to be responsive to requests for help, prompt in providing service, knowledgeable about the appliance they were asked to repair, and willing to explain what the issues were. They showed up exactly when they said they would and (upon request) called ahead to let me know they were on their way. I am currently using a home warranty program. Recently I had a problem with my dishwasher and the home warranty program sent out a technician from a different repair company. They did arrive promptly but kept changing the diagnosis and said they could not repair the dishwasher because the part was no longer available. I insisted on a second opinion with the home warranty program and specifically requested they send Advanced Appliance. Advanced Appliance were able to diagnose the problem and fix my dishwasher. Thank goodness the home warranty program utilized the services of Advanced Appliance and Air Repair. I now know I need to request them up front any time I have any issues with any of my appliances.

I just used MACN Plumbing, and I highly recommend them. I had a water leak emergency (water…read morespilling out of my ceiling), and George came out right away even though it was in the evening. He addressed the problem and then fixed it entirely the next day for a very reasonable price.

This is the absolute worst experience I've ever had with plumbing issues. The customer service is…read moreawful. The urgency is not there and totally inconsiderate once payment has processed. We got a brand new tank and have had problem after problem, bill after bill and no resolution. The owner of this company even suggested I fixed myself for him to avoid coming to access the issue. Do not recommend. They are great until the payment is processed.

LOVE my new fireplace. William was a dream. He responded quickly to my inquiry, talked to me about…read moreoptions and provided a quote quickly. From first call to completed fireplace was less than a week. He was very knowledgeable and gave me several options to consider. His onsite team, led by Roberto, were fantastic and worked with me on the finish to get it just the way I'd hoped it would be. I can not recommend highly enough.

WOW! Lee's did a tremendous job with all our Stucco at the Church. Our Buildings look brand new!…read morethis was big job because we have a lot of Stucco. Also, because we are a church and with services they worked with us to be sure everything was cleaned up and ready before they left for each day. Can't recommend enough! 1st class team and employees! Thanks

"Boutique Home Improvement Store."…read more When it comes to home improvement stores, Ace Hardware isn't high on my list. However, at selected stores, they offer knife sharpening - which brought me to this particular location. Apparently, the knife sharpening machine is an infrequently used options - as the called associate needed some guidance on how to use. Also, there are size limitations, as my cleaver was too large for the machine. While I waited for the sharpening machine to work its magic (8-15 mins approx), had an opportunity to look around. Emphasis on the amateur backyard BBQ'er. Large spice section and a solid options for grills. Store is small, but I gather there is an emphasis on a more boutique home improvement experience. Price for knife sharpening was approximately $6.99 per knife. Staff friendly and store pleasantly laid Out. Home improvement: 3.7

Called them and asked them if they cut glass. They said yes, when you come in see us at the front…read moreand we will get it taken care of for you. I said I am on my way, see you in 10-15 minutes. I get there and said I have the glass pain to cut to size. The guy told me I would have to leave it , the glass cutter is not here today. ???? I said I just called and they told me to bring it in I could get a pain cut. He said you can leave it and we can have it for you tomorrow. Well I need to have it done today , as I have to have the window fixed. I said I wish you would have told me when I called, I would not have to drive 15 minutes for nothing. Poor customer service. I am very disappointed in Westlake Ace Hardware.

I had no idea! After replacing the burner unit twice and the belt on our dryer, It never occurred…read moreto me that it may be the vent system until a coworker heard my story. She asked me when was the last time I cleaned the dryer vent with in the house. What?!? John taught me what to look for going forward. He was able to clean my unit out which was pretty extended of 33 feet, due to the way the house was constructed. John said that we made the top 10 list of the amount of lint and dog hair that came out of our system, over a 5 gallon bucket!!!!!!!; which consisted of Over 21 years of not knowing, the longest we have ever stayed in one house, many dogs, two kids and an active family life. John was professional, and personable. He provided more education on how often to clean, signs to look for if cleaning is needed sooner. He was very comfortable working while I watched. I'm looking forward to seeing John in two years and hopefully we will be off the Top Ten List with our new knowledge of what to do.

John was very responsive, on time and very professional. He explained how to do it and the tool he…read moreuses. Very reasonably priced too! I highly recommend this company.

Clean, on time, friendly and correctly done. Very happy. This is the third job completed, They are…read moreextremely courteous and fair.

These morons were working for my neighbor. 4 guys standing around talking/yelling at each other for…read morean entire day on what looked to be a small pool plumbing install, I am glad they don't work for me! I pity the owner of this business that is paying them!