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Manchester, NH

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Manchester City Library

3.4 (8 reviews)
Open • 9:00 am - 5:00 pm

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78973

8 years ago

Helpful 10
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2 years ago

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3344

4 years ago

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16 years ago

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96

7 years ago

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9 years ago

Helpful 3
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14 years ago

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6
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7 years ago

I have only had good experiences here. Nice staff. Signed up recently. I like the services and selection.

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Southern New Hampshire University - I definitely crushed my degree program!

Southern New Hampshire University

2.3(215 reviews)
3.4 mi

I'm honestly surprised by the number of negative reviews. I just finished my bachelor's degree at…read moreSNHU in June 2026, and I had a great experience. After taking a 7-year break from school, SNHU's online program made the most sense for me when I decided to go back. From having an amazing admissions advisor who helped me through the application and course registration process to an academic advisor who regularly checked in and made sure I felt confident throughout my program, I always felt supported. The coursework was very manageable while working full-time, and they offer so many helpful resources, including 24/7 tutoring. I'm incredibly grateful for the opportunity to finish my degree, and I already look forward to coming back next year to start my master's program!

This is an update to a previous review…read more SNHU appears to be an institution that believes it can do whatever it wants and get away with it because people's attention spans are short and they tend to give up easily. In July I inquired with my advisor about dropping a course due to a hostile instructor that I (and at least three other people in the course) had already submitted a complaint about to the school. Because the school didn't seem to care and offered no recourse for a rogue instructor to me or the handful of other students who submitted similar complaints, continuing in the course was untenable. I asked my advisor (on a recorded line) in plain English if there were any financial aid repercussions or if I had to take any further steps to withdraw from the course. He assured me, again, on a recorded line, there were not. We then went forward with withdrawing. To my surprise a month later my Pell Grant was stripped away due to the withdrawal. I contacted advising who investigated the issue and who took accountability for the misinformation provided to me by SNHU itself. They led me to file a dispute to have that money returned to me as my family relies on my financial aid while I am in school. While I filed this dispute, due to the previous issue with the school taking no action on an instructor who who grades in an arbitrary and hostile manner and then retaliates once reported and the dissatisfaction with the misinformation and lack of integrity I saw in SNHU as a whole at that point, I made the difficult choice to withdraw. Several weeks later, the dispute team got back to me. I had won the dispute, however their remedy was to provide me with a tuition credit for a future course. To a school that was very well aware I had withdrawn from due to these issues. This is not a remedy at all. When I responded to say as much and demand the school actually correct their error, Ben in Disputes changed his entire story to inform me that the advisor HAD told me about the penalty and HAD told me to contact SFS and so they would not be remedying their error. The tuition credit was simply a good faith offer. My calls with advising (wherein they admitted fault and took accountability) were done on a recorded line. Ben deciding to lie and gaslight me in order for the school to not have to remedy their mistakes does not erase those recorded calls (which I also have because I knew SNHU would move with absolutely zero integrity). Never waste your time with this school. As I informed Ben, if my issue is not remedied in two business days I'm filing complaints with every single government body overseeing higher education along with the attorney general for consumer protection and going to the media. Misinforming students on financial aid is a violation of federal law that oversees aid. SNHU does what SNHU does because they know people will give in and give up once their strictly performative dispute process denies them. I am not the only student they have done this to. The dispute process at this school is purely performative to satisfy government regulations. There is absolutely no support or recourse for students who attend this school which is comfortable violating federal financial aid guidelines and laws. All of this over less than a thousand dollars. What a good look on a University. As an add on, the instructor previously mentioned in my review was the original woman who adopted Natalia Grace and brought her to "little people shows." If nothing else shows how much integrity matters at SNHU, this should.

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Southern New Hampshire University
Southern New Hampshire University - Yay I graduated at age 49!

Yay I graduated at age 49!

Southern New Hampshire University - Dining Hall

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Dining Hall

Operation ABLE - Operation ABLE: Providing Training and Employment Services for Job Seekers Since 1982.

Operation ABLE

5.0(1 review)
47.8 mi•North End

I was admitted to Operation ABLE's Work/Study program a few years ago in my late Sixties. I was not…read morelooking to get a Full Time Job but I did know I wanted to either learn some Technical Computer Skills which I never thought I would ever learn at my age so that I could do some part time work somewhere or a Home Business which definitely would need Excel, Word, and make Presentations. I also learned while there they had a 'Medical Terminology Course', which would feed my previous Army Medical background and learn more up to date terms for work at a Hospital or similar area. The many weeks I was there; with the absolutely patient, understanding, and very loving and talented 'Friends' made there; I have made my life ; because of Operation ABLE's Staff much more enjoyable; and made money I never dreamed of. Let us all support this program as long as God keeps us here. They will always be part of my Heart's 'Family' and I wish them well........ A Check is on the way. Well Deserved. Frank Pignone Stoneham Mass. Age 72 and as active as 40.......due to this program.

From the owner: Since 1982, Operation ABLE, Inc., a 501(c)3 organization, has provided job seekers with training…read moreprograms and employment services. Our mission and passion is to empower our community of job seekers, the underemployed, those in career transition, and military veterans who need job support services to re-enter the workforce. We offer a variety of services including occupational and computer skills training, workshops, job search training and support, coaching and counseling, and some training programs offer internships.

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Operation ABLE - Operation ABLE: Offering occupational and computer skills training, workshops, job search career counseling and support.

Operation ABLE: Offering occupational and computer skills training, workshops, job search career counseling and support.

Operation ABLE - ABLE BEGINNINGS: Basic Computer Skills Training, including Microsoft Word & Excel - in a classroom environment.

ABLE BEGINNINGS: Basic Computer Skills Training, including Microsoft Word & Excel - in a classroom environment.

Operation ABLE - JOB/RESOURCE CENTER: Short Term Refresher classes covering Microsoft Office, Job search skills and support is offered.

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JOB/RESOURCE CENTER: Short Term Refresher classes covering Microsoft Office, Job search skills and support is offered.

Independent Services Network

Independent Services Network

1.0(1 review)
0.4 mi

Independent Services Network (ISN) is a private Human Services company whose clientele may have…read moredevelopmental disabilities, acquired brain injuries or emotional handicaps, and are served in community-based settings. In other words, an ISN Direct Support Person (DSP) gets them out & about town, where the client can interact with the public, which I personally feel is essential toward enriching the life of the client. You may encounter an ISN client with their DSP in a department store, bookstore, and/or at the public library, amongst other places in the community. Over the past year or so, I have had the unique opportunity to observe these DSPs closely interacting with their clients. As a whole, they do an excellent job. Some DSPs are truly exceptional, earnestly engaged with their clients on a daily basis. This should not be taken lightly. Done right, the job demands a lot. It's definitely not the place to kill time in exchange for a paycheck, nor should it be. I have also gotten familiar with several ISN clients over the same period of time. The first ISN client I met is named H (name withheld for sake of her privacy), who approached me regarding her handmade bracelets. H's sales pitch was quite comical; "Are you married? Do you have a girlfriend? Do you have a daughter, or a mom? Do you have a niece? Do you know any women at all?", delivered in rapid-fire succession. H also likes to share her poetry, often while it's still a work-in-progress, for sake of review & admiration it appears. As I have been most privileged to witness, many of her writings are very good, indeed. Another gal, L, is wheelchair bound due to a host of challenges. Yet, she has found a way to propel herself over to my table for the occasional cameo visit. Despite being non-verbal, L can manage a smile with her eyes. D likes to laugh. B is very pleasant & enjoys being helpful. J can be a tad moody, but there's no mistaking her good moods, which are accompanied by frequent giggle spasms; etc, etc. As a group, they're a pretty good bunch of folks. So, why the low rating for Independent Services Network? It has nothing to do with the aforementioned clients, and/or DSPs. The problem is with management. I was recently approached by a senior DSP, Anne C, with whom I was previously unfamiliar, informing me I could not be giving legal or medical advice to ISN clients. Anne C's clumsy reprimand left me dumbfounded. The "medical advice" turned out to be my flippant resolve for D's complaint of a toothache; a doorknob attached to a string. The joke was obvious to D, who responded in kind with her laugh. The so-called 'legal advice' was equally harmless, and insult to injury, since Anne C had the details of this faux complaint entirely wrong. Fed up with her displaced attack, I promptly dismissed Anne C along with her bogus allegations. I then waited a couple of weeks for the sincere apology I felt was sure to follow, once Anne C came to her senses. Apparently, she never did. So, I wrote the president of ISN, Gus M, corroborating the sequence of events to this sordid tale. He promptly passed the buck to VP, Debbie G, with whom I had to initiate contact several days later. Upshot, I agreed to phone Debbie G to discuss the matter. Unfortunately, that phone conversation didn't go very well. It soon became crystal clear where Debbie G had no intention of doing the right thing. Instead of a simple apology, she was intent on rewriting history. First, Debbie G alleged there were discrepancies over my account, and that of Anne C, regarding our brief encounter. Okay, what are the discrepancies, Debbie? Can't discuss them over the phone, Scott. Then she had the gall to attempt usurping my original email, conjuring that a meeting had taken place prior, with herself and some DSPs who voiced "concerns" over me. What concerns, Debbie? Sorry, Scott, but I can't discuss it over the phone. Huh? Yes, but could I come in to discuss this fabricated topic of dubious veracity with her staff. In other words, would I volunteer to be ambushed? No, my account is in your possession, so I won't be doing that, Debbie. I then promptly terminated the phone call with a simple "We're all done here. Goodbye". Why Debbie G asked that I phone her in the first place remains a mystery to me, since she was unwilling to discuss anything pertinent in that venue. . This experience forced me to make a major correction in my view of Independent Services Network. I was compelled to realize that if any issues should surface while my loved one was in the care of ISN, management would not be inclined to handle the matter honestly. More probable than not, they would try to sweep it under the rug, removing ISN from the path of retribution at all costs. Self-anointed absolution, at any price, is the apparent modus operandi of ISN. Thus, I would encourage anyone to look around before deciding on Independent Services Network as the Human Services provider option for their loved one.

Manchester City Library - libraries - Updated October 2026

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