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Mama Rosa's Ice

5.0 (3 reviews)
Open • 11:00 am - 10:00 pm

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9 years ago

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9 years ago

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7 years ago

Excellent flavors . . . Homemade? Reminds me of Hawaiian Shaved Ice. Be adventurous and go for all the toppings!

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Thanh Son Tofu - Bun Bao.

Thanh Son Tofu

4.1(532 reviews)
3.1 km
•$

Still come back any time I'm in NoVa. It's everything I want in a takeout place. Everything on the…read moremenu is amazing. Mushroom tofu is my favorite and their durian sticky rice hits every time. The desserts are all great and I highly recommend their soy milk. It's takeout only, you order deli style, and they give you a number after you order. The cashiers grab the food and call your number to check out. They take Visa and Mastercard but discount for cash. It's an old school Asian joint so don't expect white glove, maid cafe service. You're there to get food and get out so they're not happy if you take forever waffling on an order. The lines get long so take that time to decide what you want. I love everything about this place.

Vietnamese restaurants are generally not known for exceptional customer service. That's almost…read moreexpected. Unfortunately, this restaurant is no exception. I ordered two to-go chè ba màu (three-color desserts) and clearly asked multiple times for the shaved ice to be packed separately. The employee nodded, indicating she understood. When I got to my car and checked my order, there was no ice. So, in the July heat, I walked back inside and politely explained that my order was missing the ice. Instead of checking, the employee repeatedly insisted, "The ice is in the bag." I replied several times, "I already checked. There is no ice. Please give me my ice." She continued insisting it was there, as though I was trying to scam the restaurant out of ten cents' worth of ice. After several rounds of back-and-forth, another employee walked over... carrying a bag of ice. So yes, the ice had been forgotten all along. Instead of simply apologizing and handing me a replacement, they chose to argue with a paying customer over something that probably costs them pennies. They never say "I'm so sorry here's your ice and for your inconvenience pls accept our apologies and take this extra dessert, our complement for messing up the order". The restaurant itself feels chaotic. Their numbering and communication system between the order taker and the cashier clearly needs improvement. Whatever special instructions you give when ordering, you'd better repeat them again at the register or better yet, inspect your order before leaving. The problem is that the checkout area is so hectic that you almost feel rushed to move along. In my case, I felt like I was getting dirty looks for taking too long to verify my order worth over $60 so I checked it in my car instead which is how I discovered the missing ice. The disappointing part is that the food is outstanding. The chè was excellent, and that's the only reason I'm giving 2 stars instead of 1. Good food can bring customers in the door. Good customer service is what brings them back.

Photos
Thanh Son Tofu
Thanh Son Tofu - Savory sticky rice with meat (Xoi man) Cassava with peanuts

Savory sticky rice with meat (Xoi man) Cassava with peanuts

Thanh Son Tofu - Always long lines

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Always long lines

Soricha Tea & Theater - Cro Waffle

Soricha Tea & Theater

4.6(538 reviews)
4.8 km
•$$

Such a homey traditional tea house! It felt perfectly cultured for my need to feel I've traveled…read morelol. The service was lovely - the server/host had the brightest sweetest smile he was the best. We ordered online as required...the menu here was extensive omg shockingly. I had no idea what to try so I went with a yummy frappe kind of drink which was super delicious. You can sit on the floor or at tables here and I can imagine really nice wellness events here. Great for business meetings, coworking environment, family. Go, enjoy!!!

I had a very pleasant experience at Soricha Tea & Theater. The food was good, fresh, and enjoyable,…read moreand the atmosphere was comfortable, relaxing, and inviting. What stood out most was the service. The staff was kind, friendly, and welcoming. I especially appreciated how warm and inclusive they were toward Black customers and culture, which made the experience even more enjoyable. That level of hospitality is always a plus in my book. My only criticism would be the pricing. While the overall experience was positive, I felt the prices were a bit higher than what the food and experience warranted. Overall, Soricha Tea & Theater is a nice spot with good food, a comfortable ambiance, and genuinely welcoming service. With slightly more reasonable pricing, this could easily be a five-star experience. I would definitely consider returning.

Photos
Soricha Tea & Theater - Korean Injeol-mi Bing-soo

Korean Injeol-mi Bing-soo

Soricha Tea & Theater - Tea cup collection

Tea cup collection

Soricha Tea & Theater - Injolmee bingsoo with mochi and red beans

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Injolmee bingsoo with mochi and red beans

Mama Rosa's Ice - foodtrucks - Updated October 2026

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