Honestly, terrible quality of care at this place. Poor office experience as the staff are rude and…read moresnobby. The dentist cost me thousands of dollars to have his work redone. Bridges are very expensive. The new dentist I went to couldn't believe how bad it was. It's fixed great now. This used to be a great dental office when Dr. Whitcomb was here. I was a patient for years before he retired. A couple 5 star reviews are from when he owned this practice.

Everyone in the office was friendly and helpful. The doctor was attentive and efficient. We were…read morefrom out of town needing to be seen on a semi-emergency basis. We were treated as well as if we were longtime patients.

Hands down the best dentist in the entire world. I travel all the way from Denver to see him! My…read moresmile proves this to be true. The entire staff is super friendly, efficient and they know how to make you feel at ease!

I can't say enough good things about Dr. Whitcomb and his friendly staff. While on a flight from…read moreCalifornia to Pellston, a large piece of my front tooth broke off while eating a small pretzel. I was mortified! Upon landing I immediately tried to find a dentist to help me but being July the first four I contacted were on vacation! Through a recommendation I called Dr. Whitcomb's office and what a blessing that was. His staff is absolutely wonderful and gave me an appointment right away. They were very sympathetic to my dilemma and so kind when I arrived at the office. Dr. Whitcomb was outstanding to say the least and did a fantastic job repairing my tooth. I actually had another situation the next month with another tooth and both Dr. Whitcomb and his staff graciously took care of me right away. I am deeply grateful to all of them and plan to go back to Dr. Whitcomb this summer when I return to Petoskey for some more consultation on further treatments. They are the BEST!!!

My grandmother avoided going to the dentist for years due to previous experiences, now she actually…read morelooks forward to going thanks to Dr. Joan March. She cannot say enough good things about her visits. Dr March is kind, non-judgmental, and gentle, everything you'd want in a dentist. After she changed her phone number, Brenda mailed her a card asking her to call and confirm her appointment and new phone number. Thank you for all that you do to keep her healthy and smiling!

HORRIBLE HORRIBLE HORRIBLE! buisness practices. Call and schedule and appointment TWO months out…read more Called and confirmed the appoitment Friday. They called Monday and sent an email. Went to voicemail, camping, change of phone numbers etc... Gave my thur appt away. Then said they couldn't reschedule. No attempt to correct this error made of their end. Will sharing to all review sites!

Dental work. Root canal and crowns. Used conscious sedation for those of us that have anxietyread more

Say yes they will take your insurance but will not disclose they are out of network until you're…read morestuck with a big bill. X-rays, cleaning, and glued an OLD crown back on. Over $700. Work and treatment was fine otherwise.

I'm not one who likes going to the dentist, but I do want my teeth and smile to look awesome. That…read morebeing said...everyone in the office makes you feel comfortable and does what they can to ease any stress you may have. They are personable when talking with you and assure you that you come first during any procedure you may be having done. Would I recommend Dr. Makela and his staff....absolutely.

I really have been happy with Dr Makela I get right in and very little wait. The entire staff is…read morewonderful and friendly they go out of their way to make sure you are comfortable and explain everything clearly!

Having been a patient at the office for several years and their office always billing my insurance…read moreI was notified by 2 page letter stating their office would be modifiying their insurance protocal. The office would continue to bill dental insurance claims but the reimbursement check would go directly to the patient. You would be responsible to pay in full on the day of appointment. Ok I can wait for my reimbursement. HOWEVER in a text confirming my appointment a few days prior there was a notice that they would NO LONGER participate with ANY insurance. That makes a HUGE difference instead of paying about $10.00 for my portion I will pay $144.00. This information should have been included in the letter not a confirmation text. Too important! I also was seen by Dr. Mercer, her spouse who joined her practice,not Dr. Driscoll my dentist, never notified of this change either.

My family used to go to him, and our whole family wished that we had never stopped. He was…read moreextremely professional and honest. His dental hygienists and office staff were always great as well! My sister had a lot of dental problems from before our time at his practice, but he was great at managing them, and he went out of his way several times during "dental emergencies."

My family and I went to this dentist for a few years. He seemed like a nice guy and there was a…read moregreat view from the chair. That was before his receptionist messed up, went psycho over the top mean, and then billed me after lying and then tripping up and admitting she lied about appt. reminder. I'll be honest, just like I was with her, I have to have a reminder call. The receptionist called me at home and wanted to know why I wasn't at the office. I fumbled and apologized and said, "did you call? I was home all day, I didn't get a call." She then (lied) said she called and then went on to say she had left a message on my cell phone as well. When I started using their office, I had them make a note on my chart that they could send texts, but that I don't take messages by cell ( we're a rural area and cell phone coverage is unreliable). I took her at her word, apologized, said I'd pay and asked to reschedule. She continued to be extremely unkind, after I apologized. At the end of the call, I asked, "are we good?" She made it clear we were not. So after I got off of the phone, I checked my caller ID and saw that she had never called. He psycho act was a ruse to cover her screw up.... she had never placed the reminder call. At that point I called her back, told her I'd checked my caller ID, and that she had never called. She lied and said that it was noted in my chart that "texts were OK," and that reasoning led her to leave a message (verbally) on my cell phone. I explained that I had been home all day the day before and she had never called and caller ID proved it. She then said that she'd only called the cell and left a message. lie after lie after lie. I then cancelled all appointments for myself and my family into the future.... and then, even though she caught herself in her own lie, his receptionist still sent me a bill. Miller is an Okay dentist who used to be reasonably priced.....but he doesn't work on fridays, his prices keep going up...we've waited an hour for every appt. for the last year and his receptionist is a iar.