I'm not one who likes going to the dentist, but I do want my teeth and smile to look awesome. That…read morebeing said...everyone in the office makes you feel comfortable and does what they can to ease any stress you may have. They are personable when talking with you and assure you that you come first during any procedure you may be having done. Would I recommend Dr. Makela and his staff....absolutely.

I really have been happy with Dr Makela I get right in and very little wait. The entire staff is…read morewonderful and friendly they go out of their way to make sure you are comfortable and explain everything clearly!

Honestly, terrible quality of care at this place. Poor office experience as the staff are rude and…read moresnobby. The dentist cost me thousands of dollars to have his work redone. Bridges are very expensive. The new dentist I went to couldn't believe how bad it was. It's fixed great now. This used to be a great dental office when Dr. Whitcomb was here. I was a patient for years before he retired. A couple 5 star reviews are from when he owned this practice.

Yikes! A chip out of my front tooth is an emergency to me!…read moreThe staff squeezed me in the day I called. I am pleased that they made time for me and the results were great! They have a great view of the lake from the dental chair. I am smiling again

1 star is far too generous for my experience with Northern Periodontics & Implant Dentistry and Dr…read more Elizabeth Nesmith. I was referred there by my dentist specifically for periodontal treatment after being diagnosed with gum disease. Instead of discussing treatment options or preventive care, I was essentially told that I "just need to brush my teeth," which came across as dismissive, insulting, and completely unprofessional. The implication that my condition was simply due to poor hygiene was both inappropriate and scientifically questionable. What shocked me even more was being told that periodontal treatment is only necessary if you have large gaps in your gums where food gets stuck. That is simply not an accurate representation of periodontal care. Gum disease is progressive, preventative treatment matters, and delaying or refusing proper care can lead to worsening gum deterioration, tooth loss, and expensive restorative work later on. Since the time I was referred there until now, I have had to undergo multiple filling procedures costing me several thousands of dollars out of pocket. Beyond the physical deterioration of my gum health, this has also caused a very real financial burden that could potentially have been reduced with proper preventative periodontal care. I left feeling dismissed, judged, and denied access to treatment I was specifically referred for. There was no meaningful explanation, no preventative approach, and no concern shown for the long-term consequences of untreated periodontal disease. What makes this even worse is the fact that there are virtually no other periodontal specialists in town, which leaves patients with very limited options for proper care. Being dismissed so casually when specialized treatment is already difficult to access is unacceptable. This experience felt less like professional healthcare and more like being brushed off entirely. I would strongly encourage anyone dealing with gum disease to seek a second opinion from a provider who actually takes periodontal health seriously.

After my 77 year old mom was on their schedule and waited for over two months to get in, the office…read moremanager called and said the doctor would not see her, with no explanation at all. This was 5 minutes before we were heading out the door for our long trip to the initial consultation. I have no problem that a doctor chooses not to accept a patient; I have a serious problem when the doctor has the dental records for over two months but waits until two hours before the appointment to decide it isn't a good fit. Getting implants taken care of is a very important, time sensitive issue so other teeth aren't affected. There is no excuse; this behavior was extremely unprofessional. The office manager sounded like a broken record just trying to get my mom off the phone, "The doctor will not see you; we're referring you" - no compassion or understanding at all. After our experience, I don't recommend wasting your time or money.

Having been a patient at the office for several years and their office always billing my insurance…read moreI was notified by 2 page letter stating their office would be modifiying their insurance protocal. The office would continue to bill dental insurance claims but the reimbursement check would go directly to the patient. You would be responsible to pay in full on the day of appointment. Ok I can wait for my reimbursement. HOWEVER in a text confirming my appointment a few days prior there was a notice that they would NO LONGER participate with ANY insurance. That makes a HUGE difference instead of paying about $10.00 for my portion I will pay $144.00. This information should have been included in the letter not a confirmation text. Too important! I also was seen by Dr. Mercer, her spouse who joined her practice,not Dr. Driscoll my dentist, never notified of this change either.

We are truly blessed to have found a wonderful office to care for our family. They are super…read morehelpful answering questions, calling for reminders and have an amazing text system to remind you. Angie and Rose are so fun and wonderful to talk to at the front office. They are kind and supportive people who have been through this process and they have a lot of knowledge. Our dental hygienists are amazing and thorough when cleaning your teeth. As picky as we are, they definitely get a reward for their cleaning. Dr. Hueston is so friendly, nice and an artist when it comes to teeth. He shaped and molded mine and wow- must say, he is so wonderful. This office is we can't say how thankful we are to find them. Thank you for the bottom of our hearts! Emily

Had a great appointment with Whitney for my cleaning and then Dr Devon Hueston. My experience at…read morethis office since I moved to Petoskey several years ago, has always been very positive. The entire team, from the office staff to the dental team, everyone is kind, professional, friendly and very caring. I highly recommend this dental practice.

Hands down the best dentist in the entire world. I travel all the way from Denver to see him! My…read moresmile proves this to be true. The entire staff is super friendly, efficient and they know how to make you feel at ease!

I can't say enough good things about Dr. Whitcomb and his friendly staff. While on a flight from…read moreCalifornia to Pellston, a large piece of my front tooth broke off while eating a small pretzel. I was mortified! Upon landing I immediately tried to find a dentist to help me but being July the first four I contacted were on vacation! Through a recommendation I called Dr. Whitcomb's office and what a blessing that was. His staff is absolutely wonderful and gave me an appointment right away. They were very sympathetic to my dilemma and so kind when I arrived at the office. Dr. Whitcomb was outstanding to say the least and did a fantastic job repairing my tooth. I actually had another situation the next month with another tooth and both Dr. Whitcomb and his staff graciously took care of me right away. I am deeply grateful to all of them and plan to go back to Dr. Whitcomb this summer when I return to Petoskey for some more consultation on further treatments. They are the BEST!!!

Dental work. Root canal and crowns. Used conscious sedation for those of us that have anxietyread more

Say yes they will take your insurance but will not disclose they are out of network until you're…read morestuck with a big bill. X-rays, cleaning, and glued an OLD crown back on. Over $700. Work and treatment was fine otherwise.