i had such an incredible experience with Ali last week. She thoroughly discussed all of my concerns and described her plan of action before starting the procedure. She has a very unique injection technique where you barely feel the needle insertion. I was extremely pleased with the results and have already scheduled a different type of procedure for next week. Overall it was a very pleasant experience and I would highly recommend Ali for facial procedures! read more

I was hesitant to try a new place after having a bad experience somewhere else, but I quickly realized this place was exceptional. From the moment I walked in, I felt safe, comfortable, and genuinely cared for. I highly recommend Ali, she is professional, kind, calm, and truly an expert in her field. She made me feel like I was in good hands every step of the way, and I started noticing improvements quickly. Ali's knowledge and reassuring approach made such a positive difference in my experience. read more

TLDR: Choose Dr. Melanie Malone's practice if you want to be treated by highly skilled, ethical, honest, non-smarmy, non-condescending providers. I would say that Dr. Malone's practice is a gem among gems but her whole establishment, including everyone she employs, is so far above what you typically encounter (e.g Laser Clinique, SD Laser Dermatology) that it would be more accurate to call her practice a gem among stones. No tacky photoshopped pictures of models all over the place, no cheesy youth-centric taglines--because, no, you cannot look "Forever Young" unless you die at age 12, and get embalmed and put in a vacuum-sealed glass coffin. Also rest assured that no one at Dr. Malone's is going to STICK THEIR FINGERS in your mouth to "improve lymph flow" or for any other absurd reason (Hi, Laser Clinique) And even if they did, they would find a way to do it that isn't creepy which wouldn't be hard because only WOMEN work at this woman-owned medical practice as far as I can tell. To be fair, there are extremely talented male aesthetic/plastic surgeons out there who even possess exceptional social graces, but I have met a lot of creeps during my adventures in this industry. In short, schedule an appointment with Dr. Melanie Malone or one of her providers if you want to experience what aesthetic medicine SHOULD look like. read more

I've been coming to Dr. Malon's for a couple of years now, and I'm so happy I found them. I've had the Moxi laser, filler, and PRF EZ Gel, and every experience has been absolutely amazing, I love my results every time. Nurse Ali always makes me feel so comfortable and truly taken care of. She takes the time to listen to your concerns and gives thoughtful, honest advice for overall skin health. I 100% trust her with my face, she has such a great eye and real expertise. If you're looking for natural, seamless results that enhance your features and leave you feeling like yourself, just refreshed and rejuvenated, this is definitely the place to go. read more

Ali is the best for Botox injections! I have had a tough time finding an injector that can get my Botox in my forehead exactly how I want it. She absolutely crushes it and makes it perfect every time. Not to mention she's an absolute sweet heart. The staff is always super nice too. I would highly recommend going there! read more

I had lip injections done by Nurse Kaylan in 2022, and unfortunately, it was a disappointing experience. My lips were bruised and noticeably uneven. When I brought up my concerns, I was reassured that the swelling would go down and that everything would even out. I followed up as instructed, but the results never improved. I was basically left waiting for it to "settle," which never really happened. To make matters worse, Nurse Kaylan left the room multiple times during the procedure, which didn't exactly inspire confidence. It felt like she was unsure of what she was doing, and the end result reflected that. Luckily, this was during COVID, so I was able to hide behind a mask until things finally looked somewhat normal. Fast forward three years--I got my lips redone at another medical spa with no issues at all. The difference in skill and technique was night and day. While Nurse Kaylan was sweet, that doesn't make up for the fact that she botched a simple lip injection. I wouldn't recommend her. read more

Malone Facial Plastic Surgery - Lip Injections by NP Kaylan. - Plastic Surgeons Near Me - La Jolla, California

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Respect people's time. I was 1/2 hr early only to be told that I didn't confirm my appointment. I was never told I needed to confirm. Then don't make ma wait 1/2 he to tell me I needed to reschedule. This is very unprofessional. read more

Nurse Kaylan is the utmost professional. Her technique is gentle and her eye is artistic. She takes the time to listen to my concerns and is knowledgeable, honest and sincere when advising the best course of action. I am grateful for her expertise. read more

* this review is based on compassion and communication. I waited 3 months to see Dr. Melanie Malone scheduling her soonest appointment. I had paradoxal hyperplasia under my chin from CoolSculpting and wanted a neck lift. I called almost everyday (very patiently and politely ) to see if I could get in a cancellation. I had sent pictures to the receptionist Natalie at the front desk, she consulted with Melanie Malone and said that they could help me. I finally got in with her after months of waiting having major depression from the outcome from my chin getting larger. I finally got in with her after waiting for 3 months to find out she couldn't even help me. She only treats the face up, and not even the neck. She basically told me she could not help me and directed me somewhere else. I appreciate her refunding me my $250 consultation fee, but that wasn't the point, the point was she wasted my time for 3 months when she could have politely said this is not something I'm going to be able to help you with, end of story. I feel like this could very much have been handled over the phone months ago, or through an email, but no over the past 3 months and waiting... wasting my precious time when I could have been getting treated. I'm not sure why they told me that they could help me and had me wait 3 months to tell me that they couldn't help me in a 3-minute consultation. This is terrible communication. Natalie at the front desk acts like a robot, there's no empathy in her mannerism. What a waste of time. I'm so happy that I finally got a WONDERFUL outcome from a surgeon that DID care, Dr. Ivey plastic surgeon on Maui. Now that's love and aloha, something that's rarely found in Southern California! read more

I'm so bummed to write this review because I waited months to see Dr. Malone for a consult and today just was not what I was expecting. I came in with pictures from poor injections of Botox and filler in the past as I was looking to fully transfer my care over to Dr. Malone moving forward. I wanted to talk through my facial goals in this appt and then come up with a plan, but instead, she didn't really even sit down to talk with me. I don't know why the nurse and her thought I was just coming for Botox -- I was coming to see what could be done to address the areas I'm self conscious about even if those areas didn't need treated right then. She did tell me to wait a few months for my filler to go down, but there was no set time or guidance. It's so important for me to have an injector who listens to my goals and helps me identify what we should do for me to achieve those. Unfortunately, I didn't get that today and the visit fell short for me. I really wish more time would've been spent with me 1:1 especially since I am looking for a completely new injector to handle everything. That opportunity to help me feel comfortable and feel heard is so important. Beautiful office, kind staff and Dr. Malone is nice as well, but that 1:1 time is critical for new patients. read more

This was my first time getting any work done, and one of the challenges of that is finding the right place to go. A friend of my referred me to Malone Facial Plastic Surgery but even then I was hesitant. I finally made the appointment for lip fillers and met with Nurse Kaylan. She took the time to listen & understand what I was looking for and offered her professional opinion. I shared with her my concerns and she was very kind, patient and gracious which made me feel at ease. I waited a month before I wrote this review because I wanted to be fully convinced by the work itself. The fillers have finally settled and I absolutely love my lips. Nurse Kaylan did an outstanding job preserving and enhancing what I like about my lips. Thank you so much for your expertise, patience and kindness. read more

I came to see Dr. Malone last week for a consultation to go over changes that I've noticed since having a cosmetic surgery several years ago. When I called the office initially, I explained the issues I was having and made sure to mention that my surgery took place years ago and asked if that was something Dr. Malone would even be able to see me for. I was told yes, I should make an appointment. My issue is that as soon as I got to the exam room and explained my concerns to Dr. Malone, I was told that there's nothing that can be done surgically for my case. It was a short appointment, I tried to ask questions and explain in more detail since I had already made the time and effort to come to the office, but it was immediately clear that I was in the wrong place for the issues I am having. I left feeling like that appointment shouldn't have even been made. I do want to say that everyone at the office was very nice and welcoming, it just doesn't sit right with me that I had to pay a $100 consult fee to be told that there was actually nothing the doctor could do for me, when I had made a point to explain my situation over the phone so that this wouldn't happen. read more

I cannot speak more highly of Dr. Malone and her entire practice. I initially saw Dr. Malone for Botox and to be honest I was very nervous. My fears were instantly gone as Dr. Malone was incredibly nice, explained everything to me, and was not pushy at all with how much Botox I needed. After this appointment I started seeing NP Kaylan and have been consistently seeing her for the last 2 years - she is absolutely incredible. She is knowledgeable, patient, and easy to talk to - I genuinely enjoy and look forward to my appointments! Natalie, who coordinates my appointments, is so helpful and sweet. This office is amazing, and I would recommend them to anyone! read more

I have been going to Malone Facial Plastic Surgery for almost 2 years now and would give them 10 stars if I could!! Dr. Malone and NP Kaylan are both highly skilled and knew exactly how to achieve the results I was looking for. NP Kaylan helped me achieve the defined jawline I have been wanting for years now, and I feel so much more confident. The office is very modern and clean, and the ladies at the front desk are spectacular. Highly recommend!! read more

I chose to make an apt with Dr. Malone's office as she has a very good reputation in the medical community. I was assigned to N.P. Kaylan Lady. We decided on the skin pen procedure. It turned out really well however, when I looked in the mirror it was the bags under my eyes that really bothered me. At my next appointment I conveyed my concern to Kaylan and after consultation, she suggested going forward with the laser treatment. The results were fantastic! There was no pain. I am so pleased and especially, with Kaylan's introspect in choosing the better course of action into what I really wanted at this time. read more

After a not so great experience at another office, I found Malone and will never go anywhere else. The entire staff is kind and considerate. Dr. Malone is an expert and never pushes "getting work done". Her approach errs on the side of least invasive and most natural. I'm so pleased with the results of the treatments I have done and recommend her to all my friends. read more

Dr Malone is incredibly professional and kind. She is very honest and up front about any risks that come with any given procedure (there's always a risk no matter how good the Dr is) and very informative on what to expect after having a procedure done. I had Restalyne injected into my nose for a "liquid rhinoplasty" and she guided me through all the info and provided me with fantastic results. I went for 2 visits, the initial visit plus a complimentary touch up, where Dr Malone helped me achieve the exact results I wanted. I was really picky and she assured me that this was for ME and helped me feel more comfortable with being picky if that makes sense. Also, the numbing cream she used REALLY works. The whole thing was more comfortable than getting a flu shot! I was expecting some pain, but honestly this was less than painful, and more of a slight discomfort. I will DEFINITELY be returning to her when my nose needs another touch up, and if I decide to have any other injectable treatments, she is my new go-to! Here is a before and after of my nose! Sorry the photos aren't the greatest quality. read more

Malone Facial Plastic Surgery - Plastic Surgeons Near Me - La Jolla, California

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I started coming to Malone Plastic Surgery in 2023 to begin Botox treatment and do a skincare assessment. I struggled with acne my whole life and did accutane in college. Accutane did not control my acne prone skin. Kaylan did a skin assessment and set me up with a regime with Zo Skincare. Throughout various appointments we have come up with a skincare plan that actually works - I use primarily the salicylic acid based products and love every product I've tried and adapted into my routine. My favorites are the salicylic acid wipes, the exfoliation accelerator, exfoliating polish, and the new clarifying serum. I have never had such smooth skin texture and control of breakouts. Kaylan really wants to help clients find what works for them and I am so happy with the plan she developed for me! read more

I had a consultation with Dr. Melanie Malone on January 8th, 2024. She was very professional and kind. I came to address 3 concerns with her: neck, upper lip and nose. She listened very carefully to my concerns and asked questions to gain a complete understanding of what I wanted to do. My situation was a "more difficult case" she explained because the changes I wanted to make were very small in the neck and nose. I'm a recovering perfectionist ha ha. Dr. Malone explained the physiological structural aspect of procedures, so that I clearly understood that the adjustments sought after were not as simple as "just pulling skin a little tighter" here and there. She explained that what I was seeking called for very specific types of surgical procedures that she does not perform. The type of neck, lip and nose surgeries that Dr. Malone performs are great for the right candidate, but she honestly explained that this is not my situation. She did point me in the direction of a couple surgeons she knew to be specialists for what I was looking for in these three areas. She explained that should I proceed, I need to work with surgeons who specialize in very specific types of procedures to address my concerns. Dr. Malone is a person of very high integrity. She is in this field for the right reasons, which is to serve her clients in the best way possible! She offered that there are many surgeons who would have said yes to the procedures I thought I needed, but that she didn't want me to waste the money because the results would not be satisfying to me, again because the changes I'm looking for are so slight. She wanted to make sure that I didn't waste my money! How rare is that anymore! Even though I paid a consultation fee, and I will not get to work with her, it was very much worth it for the education and clarification that she provided so that I now have a better perspective on my overall situation, and I know how to proceed with a more complete understanding. You can be sure that if you seek a consultation with Dr. Malone or end up working with her, she is only going to do what is absolutely necessary and in your highest best interest, nothing more, nothing less. Thank you Dr. Malone!! read more

I had a consult with Dr. Malone regarding a specific treatment/plan. Dr. Malone was honest with me and expalined why the treatment wouldn't be as beneficial as I would want. I really appreciate her honesty and while I'm dissapointed the surgery wouldn't address an area of concern I have, it is refreshing to know she won't just perform a procedure. I would recommend her to anyone looking for facial plastic surgery or skin care treatments. She also donates her professional time to charity, something I find equally refreshing. read more

I wanted to try out a new Doctor for Botox because I have a tricky brow and depending on who does the treatment it can accentuate it. I've never been to a Dr. for Botox either only PA's so having a plastic surgeon do it made me feel like I was in great hands. Right away the staff was so pleasant and friendly. They numbed me for my treatment which felt so pampering! I've never been numbed for Botox! Dr. Malone did a consultation with me and went over my concerns and we agreed on what she would do. She's so kind and gentle. What made me feel even better was that I overheard her talking to her assistant about quality and the Botox bottles,etc. so she has high standards. I really appreciate that. Riley also helped me out transferring my brilliant distinctions account and was so sweet. I'll definitely be back. read more

I cannot say enough about Dr Melanie Malone and her practice. She is amazing!!!! I will guarantee you she wants nothing more than to satisfy your needs and request and will do the least invasive and natural procedure to meet your goal. She is so honest and after talking to her once you will agree and understand what I mean. I have never felt so at ease and anxiety free with her recommendations because you can tell she wants to make you happy! I am a type A critic and she has surpassed my expectations!! You have nothing to lose and everything to gain by visiting her office. As a bonus, she has the sweetest front desk employee, Natalie, that is so easy to work with for appointments etc. as well as her nurse assistant who is beyond awesome!! Good Luck! You get my guarantee that you will believe every word I have said about this practice!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Dr. Malone is outstanding! After being in the medical field for 8 years I have never met such a caring, understanding, talented and honest doctor. She has helped me achieve my goals, and gave me real expectations with a timeline. You can tell that she truly loves what she does because it shows!! I love going into their office because it is so clean and beautiful. The patient coordinator, Riley is so amazing. You will be in good hands! read more

I highly recommend Dr Malone. Her staff is welcoming, warm and amazingly responsive to calls and emails. Her first question was what I was unhappy with about my face. No upsells, no pressure. She dealt directly with my needs and wants. All preliminary drugs were holistic in nature. I was constantly updated. Dr Malone's openess, honesty, concern and attentiveness are truly exceptional. I am only on Day 2 of my Deep Plane Lift and laser and I feel great. Some discomfort, especially my soon to be refreshed skin, but all else is tolerable. Her skill is evident. I know I will be utilizing her expertise for a very long time. read more

Do not go see this doctor. I spent $900 on filler under my eyes. She completely botched it, creating bags under my eyes. I went in a second time, she put in botox right under eye as she thought that would help. Botched again with bags, and deep lines where she put the botox. I went in for a third time and she had three other patients in other rooms running around. I waited 45 minutes and she RUSHED in and just said she will remove the filler, BUT she left about half the filler in as she was rushing around trying to juggle 4 patients at one time. No offer for any amount of refund, nothing. COMPLETE WASTE OF MY TIME, $900 out, and my eyes look MUCH worse. I am beyond disappointed. I hope no one has to go through what I went through. I basically PAID her $900 to drastically mess my eyes up. Unreal. read more

I am impressed with Dr. Malone's professionalism & perfection. Dr. Malone ensures her clients to have the best outcome. She is honest and kind. read more

I had my eyes done in January of 2021, her and her staff are top notch! I felt all my questions and concerns were answered. She is kind, caring and ready to help. I had one eye that wasn't healing properly and she was on top of it and now you can not see the stitches or any marks. The best outcome is people not knowing you had anything done, just better! I highly recommended her! read more

I'm writing a review as I am not happy with the way my consultation went after waiting months to see Dr. Malone. Your first meeting with a plastic surgeon/injector says a lot about them and they way they care for their patients. I went in about an issue with my jawline that has bothered me for years! I had gotten Botox in the past into my massater muscles to ease TMJ but also because I loved the slimming effect it had on my face. However even with the Botox my main issue with my jawline was still there and I was and still am very self conscious about it. Dr. Malone came in and didn't even sit down. It seemed like she had a lot of patients to get to. She asked me what my concerns were and I told her about my past treatment but told her it didn't help my main concern. She pretty much dismissed it and said that if I had gotten Botox in the past and I liked the results then I should just do that again. I went in there hoping for a full consultation where we could go over all the options non surgical and surgical. She said my concern was extremely subtle and I could get kybella but it probably wouldn't make a difference. This issue I notice in every single photo, I notice it in the mirror and I'm extremely self conscious about it. I was so excited to get to talk to Dr.Malone about it but it seemed that she did not think it was important enough to go over. After she left the room I started to tear up as I was so frustrated. If someone waits MONTHS to have a consultation with you you should at least give them the courtesy of sitting down and going over every possible option for treatment. I still got the Botox in my masseter muscles which I've had done by other plastic surgeons in the past and I did not feel Dr. Malone's technique matched the level of past injectors. I won't be going back. read more

After being pretty discouraged in my search for a plastic surgeon that would be a right fit for me (I searched for a couple of years) I scheduled an evaluation with Dr. Malone; not only did she have an impressive educational background, but her bedside manner, her way of explaining various procedures, and her ability to zero in on exactly the right procedure that would be perfect for my concerns was spot on. She takes her time and does not rush through the initial evaluation...it's an hour of back and forth conversation that leaves you with an understanding of your options. By the time I left her office, I knew she would be my surgeon. Needless to say, I had surgery 4 days ago and couldn't be more thrilled! She schedules several follow ups and is always available to answer any questions. Not only would I recommend her to my friends, I wish I would have found her sooner! read more