Our community is currently having our tile roofs cleaned by Mallard Systems. We have found their team to be very professional, accommodating, and effective in getting our roofs to pristine condition. I would definitely recommend this team to family and friends. Really nice experience. read more

We had Mallard Systems come to the house and give us an estimate for roof, sidewalk, driveway, house, and fence mold removal. They were prompt with the estimate and to perform the service. Everything was fine to my satisfaction. Even the wooden fence looked new, in spite of the fact it was more than 10 years old. The big question anybody would ask about the potential for repair service. The answer is yes. I would most definitely have them do the job again. read more

I had Mallard clean our roof and driveway. Doug came out to quote as agreed as did their work crew. Their tech took time to explain some things and also offered some tips for other issues around the casa. When I got home to inspect the work I was delighted to find they also cleaned my sidewalks which were never discussed. THANKS for taking care to do it right! This is the third time I have used Mallard in 23 years and find I have a solid referral for whenever the subject comes up. read more

The apartment complex I live in decided to hire this company to clean the roofs of the buildings. I didn't get the notice until the second morning the pressure washers were there. Instead of just knocking on my door and asking me to move my car, these "professionals" waited until I was in my garage dealing with an issue in there to yell at me like I'm a misbehaving child. Rude doesn't even begin to cover it. Then, this "professional" accused me of putting him behind and he was going to have to come back on Monday (this was Friday) to do the part of the roof above my car and I better park my car somewhere else come Monday. Okay, fine, whatever. I parked the car elsewhere on Monday as demanded and went on my merry way. But, apparently, they did not clean that roof on Monday, because on Tuesday there was pressure washing overflow all over my car which was back in its' usual spot behind my garage. Once again, instead of just knocking on the door, these "professionals" decided to just clean around the car. As for the actual pressure washing, well, let's just say that this company is aptly named because a duck holding a hose in its' bill would have done just as nice of a job. Do not use Mallard Systems unless you enjoy shoddy workmanship and being talked down to like a child. read more

Landlords decided to take a gamble and hire these "experts" to take care of cleaning both houses roof. Unfortunately these 'trained' technicians did the bare minimal when it comes to their job descriptions both technicians very poor in customer service and communications. The worst part is when i walked outside of my house to find a nice wet surprise all over my front door and front porch! I had no idea that roofing cleaning also included front door wash and also a free bleach soaking of all my shoes (including work shoes). When I confronted the technician they played a small game of pointing fingers as neither of them wanted to take responsibility, with few words to none they did not apologize and just suggested i should dry all 7 pairs of shoes they soaked for no reason and carried on. I've never experienced such a lack of professionalism and respect towards my personal items. Neither the technicians or Managers (over the phone) Took matters and made it better they ended this with a deflecting apology and made it clear they're not responsible for their poor work. Huge shoutout to their customer service trainer on absolutely failing on their job! read more

If I could give them negative stars, I would. They were hired by our homeowners association to pressure wash our town homes. The employee pressure washing our houses, decided to save his own time and pressure wash with a bleach solution, did all five houses in the row, let it sit and then decided to go back and rinse it off. Since he didn't rinse each townhouse off right after spraying it with bleach, our navy front doors are now streaky and a terrible green color. When I noticed the problem, and told him to stop destroying our houses, he decided to argue with me and say there was a problem with the paint before hand. I then called Mallard and filed a complaint and the employees then stopped and sat with their trucks. Bob, the unfriendly and unprofessional owner, then came to my house to give a non-apology. I would NEVER recommend these yahoos to anyone. And one month later, our doors have not yet been repainted. read more

I recently purchased a home with an older gravel topped roof that needed to be cleaned. I was a bit worried that a high pressure cleaner might damage the roof, so I had Mallard Systems clean my roof. My roof is now cleaner than I could have ever imagined- it actually makes my home look like a completely different house! A great experience from beginning to end. If you need to get your roof cleaned, I recommend giving Mallard a call. read more