Heritage Xpress was a night mare. Burn marks on my military uniform.Told me it would be ready by 4…read moreand when I showed up to pick it up, she had no idea where it was. I had to wait 2 hours to have someone bring it to the store.

Alterations were done well but had missing buttons and clips after it came back from dry cleaners…read moreand had to buy another outfit for the wedding

Good crew of people who work here. Very efficient and get clothes back in a timely manner. Did have…read morean issue with a shirt and they went down the line and made things right. Hard workers.

This place adds at least 4 lbs to every wash and fold order. Ask me how I know? They also delivered…read morethe wrong clothes to me twice.

The were awesome! I will definitely be going back for all our dry cleaning. They have the best…read moreprices in Sarasota.

Do NOT use this dry cleaners. They ruined 5 cashmere sweaters by washing them. They shrunk to fit…read moremy 2 year old!!

Did a good job, was affordable and quick. Don't think they do same-day. I trust them enough to go…read moreback again.

Will never go back to this business. They 'branded' my clothes with a barcode label. I spent a…read morepretty penny on my work pants and honestly, even if I got them for $1, I wouldn't want a barcode on them from a dry cleaner. When I called to ask how to remove the label the girl sounded so surprised that I would purchase expensive clothing and that I didn't want the label to be permanent. She told me the process of how to remove, but since it was more lengthy than I hoped I took it back to the cleaners and asked them to remove it since they were the experts. Hmmm...surprise surprise, they couldn't get it off all the way. So now, I still have the scar of some random bar code on all my pants. It looks like it would be sticky if you touched it, but it's not. They didn't empathize with me at all either.

I am visiting from out of town and needed a dress hemmed within a 24 hour period for a special…read moreevent I am attending. Anna got it done for me promptly and beautifully. Highly recommend

‍‍‍‍‍ Do NOT use…read morethis UNprofessional WORTHLESS DRY CLEANERS !! Personal Touch shrunk five of my drapery panels four of them almost four inches, liners are randomly longer in areas, note the staple holes where my drayUSE to hang and were stapled to the baseboards UNTIL Personal Touch totally screwed ip my drapery!!! Plus I paid for them to screw up my drapery!! This business refuses to correct their f--- UP!!!

For the record, love these guys!!!…read more When we first moved here we tried the local cleaner and that didn't go so well. After asking around, Touch of Class was recommended... highly! It's a great shop with very polite staff. They turn things around promptly and have very convenient hours. The one time I had a complaint about a strain on a shirt, it was corrected to my satisfaction. My wife and I have been customers for 2 years and she is very pleased with her dresses and 'things' as well. I would totally recommend this to anyone looking for a good trustworthy place for your dry cleaning.

Very nice folks, but if you are looking to clean a woman's business shirt they will charge you over…read more$6; whereas if it was a mens business shirt it's less than $3. They will do rush work, which I really appreciate but they are too expensive for business women to frequent them.

Super friendly staff. Timely in turnaround. A tad pricey . It would be nice if they figured out how…read moreto reduce the air scent. Its overwhelming to anyone with allergies or sensitive smell.

Update: Tide was able to buy me the exact same shirts after…read moresome back-and-forth. They said the problem at the off-site cleaning facility had been fixed. (I was not the only customer to have items damaged.) After trying a couple different dry cleaners, nobody has the convenience of Tide's drop off and pickup service. I dry clean four or five shirts per week and there's just no one else who can compete on convenience. The shirts aren't 100% wrinkle free when I pick them up (placket, cuffs) but realistically, they're the only game in town.

We agree with other reviewers. This place is a bit shady…read more Steer clear. They only pressed a few things for me, but I wouldn't under any circumstances take anything of any value to them to dry clean. Their location is handy but really not worth the bother. Find a reliable and reputable place that doesn't have all poor reviews. Those reviews should be a red flag.

I rarely dry clean - I'd rather hand wash but brought in almost new Lily Pulitzer dress bc I had a…read morechocolate spec on it. Not only did they fade the the dress, they tore the lace! Looks 10 years old now! They offered to sew the lace but that's not good enough. Dress is ruined and I can't replace it. Didn't get the stain out but ruined the dress. Should I have to pay or should they pay me?

Clean and nice atmosphere. I visited this place twice and next time I am in Sarasota I will use it…read moreagain.

I called to see if wash and fold services were available for Ruggable rugs, an 8 x 10, and was told…read moreyes. Upon bringing in the rug I was told they no longer accept them. Luckily Suds down the road accepts them.