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Malcolm Plumbing & Mechanical

3.2 (36 reviews)
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Updated 2 months ago

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Services - Malcolm Plumbing & Mechanical

Bathtub installation

Bathtub repair

Drain installation

26 More Services

Drain repair

Faucet installation

Faucet repair

Garbage disposal installation

Garbage disposal repair

Gas line installation

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Shower installation

Shower repair

Sink installation

Sink repair

Sump pump installation

Sump pump repair

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

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13 years ago

Super awesome, nice people, reasonable rates. They have done a lot at the building I manage, and it's always done right.

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Ask the Community - Malcolm Plumbing & Mechanical

Review Highlights - Malcolm Plumbing & Mechanical

Matt thank you thank you thank you, I'll be forever grateful for your kindness and your quick response.

Mentioned in 9 reviews

Read more highlights

Excalibur Water Heaters - New Navien NWP500-80, best all in one heat pump on the market, and the only all in one with a stainless steel tank!

Excalibur Water Heaters

(512 reviews)

Diamond Heights

Had a fantastic experience working with Excalibur. The pilot light on our water heater went out at…read more9pm and was showing no signs of recovery. Paul responded to our request almost instantly, was at our home at 9am, and we had a functioning water heater with a new pilot assembly by 9:20am. Paul also noticed the exhaust vent wasn't correctly installed by the previous company and fixed it free of charge, which has brought our gas bill down by over 20%! Their service was priced competitively and communication was excellent throughout the process. Most importantly, they truly care. They took what could have been a nerve-wracking process and made it feel effortless.

I had my water heater break. I had a local plumber come out and he gave me a very high quote and…read moresaid he couldn't just swap out the one I had with a replacement but had to do a major change. I called Excalibur and they said this wasn't true. They could install a similar model of tankless water heater to the one I had. Their quote was almost $2000 less than the other plumber. I since had an HVAC company come out for something else and mentioned I had to change the heater recently. I told him what I paid and he said that was honestly a good price. Excalibur seemed honest and helpful and they were able to come out first thing the next morning and get my heater replaced. They did a good job and the new unit looks better installed than the original. They also gave me advice on how to maintain it and what maintenance I could do myself to descale it etc so it doesn't break again. Overall happy either way the service even though overall it was expensive it was still less than other quotes I got.

Citywide Plumbing - 100% Satisfaction Guaranteed is what Citywide Plumbing offers

Citywide Plumbing

(196 reviews)

Portola, Excelsior

We can't say enough good things about Johnny from Citywide Plumbing. He handled our whole home…read morerepiping project, and from start to finish he was honest, flexible, trustworthy, and incredibly communicative. Johnny truly treats your home as if it were his own, which gave us so much peace of mind throughout a major project. He seamlessly coordinated a roof drain replacement with our roofer, making the entire process feel effortless on our end. We always knew we were in good hands. Johnny is easy to get in contact with, follows up consistently, and never leaves questions unanswered, his follow through is impeccable. On top of all that, he's just a genuinely kind, professional person and a pleasure to work with. We're so thankful for Johnny and wouldn't hesitate to recommend him to anyone. If you're considering Citywide Plumbing, you'll be lucky to have Johnny on your project.

We had three plumbing tasks to check-off: add a utility sink somewhere in the garage, add a second…read morespigot for the back-half of the yard, and replace the p-trap in the kitchen sink. For all three, Johnny offered options with advantages and disadvantages of each, and let us choose which was best for us. All three tasks were done quickly, and at a high-degree of quality -- and all three were clean after the work. (Actually, he left the floor of the half-bath in the garage where the utility sink ended up *cleaner* than it was when he started!) Absolutely would recommend, and would call Citywide Plumbing again for any new plumbing projects around the house

Discount Plumbing Rooter Services - Discount Plumbing Rooter Services

Discount Plumbing Rooter Services

(1.3k reviews)

Noe Valley

Our shower/bath wasn't draining properly. A weekend appointment with Discount Plumbing Rooter was…read moreset up for someone to come by. I received a text from Discount Plumbing Rooter Services the night before, letting me know that they would arrive between 8am-10am the next morning. They even included a photo of the plumbing tech that would be stopping by - as well as a fun fact about them. Knowing that I had firm window of when they would be arriving and who to expect - put me at ease right away. The next day - I received a text alerting me to the plumber's upcoming arrival. Adan G arrived with a big welcoming smile, and with his teenage son in tow. They were so professional and put on disposable shoe covering booties over their feet right away to enter our place. Once inside - they were quick to access the situation and use a large snake device to unclog the blockage. They were so personable throughout the process. I loved learning when talking to both of them, that Adan's son - has been dreaming of becoming a plumber since he was three years old. He was a huge help throughout the process and he would hand tools to his father upon his request. Once finished - they were prompt with cleaning up any pipe residue on the bathtub. It was beautiful to see water easily going down the drain. All three of us looked on with satisfied approval. If you're looking for a reliable, skilled, and friendly plumbing service to help you with a clogged drain or plumbing issue - I highly recommend reaching out to Discount Plumbing Rooter Services. Trust.

Took advantage of my female tenant and went straight to descaling a slow bathroom sink drain and…read moretoilet drain for a whopping $2,788 versus simply snaking the sink and toilet drain for a couple hundred dollars. Then tried to upsell a $11,000 main sewage line replacement. I've been managing properties for 23 years. This is the most egregious charge I've ever seen. I am filing a complaint.

Magic Plumbing - HVAC Ducgt Repair, Sewer Drain Cleaning and Repipe work done with craftsmanship.

Magic Plumbing

(182 reviews)

Bayview-Hunters Point

1) Residential 40 gallon water heater installed without a building permit…read more 2) The pilot assembly had to be replaced after 2 years because of the reckless installation. 3) No warranty because the standard residential unit Magic Plumbing installed is the cheapest unit they had in their van. 4) A 3 unit building with washroom should have had a 50 gallon commercial water heater installation with an expansion tank. 5) One photo shows the corrected drip leg (black fittings) I had to install.

I live in one of those older San Francisco buildings with delicate plumbing and even an old…read moretankless toilet. When my toilet suddenly stopped flushing properly -- it took three flushes just to clear a piece of toilet paper -- it was a true emergency since I only have one bathroom. Magic did get me an appointment quickly and the tech arrived on time. But he called asking where he should park... which felt odd. He drives a service van around San Francisco all day -- I'm pretty sure that's not something I should have to figure out for him. He quickly diagnosed that I needed a new flushometer, said he'd buy the part, and come back the next day. He did come back with the part, and here's where things went downhill. I paid him $900 upfront, had to leave for an appointment, and showed him how to lock my door behind him. When I came home a couple hours later, the door was bolted but not actually closed -- meaning my unit was left unlocked. And worse, the toilet worked exactly the same as before. No improvement at all. I had left him my phone number and told him to call if he needed anything. Who charges $900 and just leaves without confirming the repair even worked? I called the office, and they said they'd send someone out that evening. I waited three hours, and the same tech showed up. This time he said I actually needed a whole new toilet -- another $1000 -- but he'd give me 10% off since I'd already paid $900. That made no sense. I told him I needed to think about it. My husband suggested getting a second opinion, so I called Advance Plumbing. They came the next day, diagnosed the issue properly, and said I needed both a new bowl AND new piping inside the wall -- which Magic never mentioned. They replaced everything the next day (even coordinating the water shutoff with my building) and charged just $1000 for the entire job. If Magic had only replaced the bowl, who knows if it would have actually solved the problem.. So I called Magic back asking for a refund for the flushometer I paid for that didn't fix anything. The manager, Pablo, started out nice then he quickly got a little aggressive on the line, and kept saying they "deserved a chance to fix it." But why would I trust someone who already charged me $900 and didn't fix anything (and thought I might not notice)... with a second chance? That logic was apparently lost on him. They eventually agreed to refund half of my $900. Honestly, I think I should have only paid for the part, if anything, but I was exhausted by the entire toilet fiasco and took it, so as to move on with my life. Bottom line: I do not recommend.

Cabrillo Plumbing, Heating & Air

Cabrillo Plumbing, Heating & Air

(312 reviews)

Bayview-Hunters Point

If anyone has a light well, then you must have a drain. Given our current climate change lack of…read morerain, paper, debris and soot from fireworks, and heavy pollutants, light well drains tend to get plugged. Often depending on the design your kitchen outlet including dishwasher may be tied to this same outlet. As a result you may experience a block of this line that always seems to happen on the weekend when you least expect it. Drain cleans don't work, need a pro, one quick to resume normal life- but everyone is booked Monday morning and you have to go on standby just like the airlines. I was on 2 standbys- Cabrillo and tech David came through, Got a call back and scheduled at 9:30- arrive by 9:15 (great early.) He was professional got my estimate, said he'd get it going- 15- 20 minutes later back in business, clog resolved. Thanks David for your fast courteous service!

Hi Robert and Fernando came out to the house last week and added filters to the heater and made…read moreeverything fit in the area in the basement. The day before on Thursday the Cabrillo team got rid of asbestos and prepared the site for Robert and Fernando to complete the project with the filter the following day on Friday Robert was thoughtful, paid attention to detail, had a lot of patience and explaining everything to me. Fernando and Robert cleaned up at the end of the job, hauled out all of the debris, actually I think the site is a little cleaner than when they started ha ha. I was very confident and let go of all worry because of their expertise.

Malcolm Plumbing & Mechanical - plumbing - Updated May 2026

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