We came here on a weekday for brunch and there were plenty of tables to choose from, so we sat…read moreoutside with an amazing view of the ocean. Kenji provided top notch service as he continually checked on us, pouring water and refilling coffee, as we picked up food at the buffet counters inside. The Hawaiian fruit spread is amazing and the papayas were the best. Egg white frittatas, little mochi waffles, and shakshuka were some of my favorites! The grounds are beautiful and worth a stroll to walk off some calories!

this is for 07/2026 stay - I thought it was time to do another honest review since this is a good…read moreway for me to keep track of places I've been as well as sharing it with others - giving back to the community. This is my second time being there as a globalist as my first time was probably abour 7-10 years ago. honestly a minute. we were welcomed with the same lei and coconut necklace, some welcome juice non alocholic, and wash towels for cleaning the face which is all cute. they stopped giving water bracelets and its now just keys which sucks because how do we do beach activities and not worry about things like key card getting lost? they said its part of their changes. big change is their breakfast - less selection compared to before - i'd like to say they have gone downhill since last time I been around. The breakfast menu have changed in that if you want to have an omelette, there is no longer a self-help omelette station where you tell the chef what you want and they make it for you. You would now have to order it with a server, and the omelette is not included. also specialty coffee is also now not included just regular coffee, which tasted awful. Like many things about Hyatt, and this economy, this is to no surprise. if you are a globalist, they do still cover valet parking which is amazing, the pools are a bit overcrowded when we went during the summer, and the yoga mats all smell like feet, seems like they did not do much TLC in that department. The yoga instructors are all on a 1099 contract, it seems but the people and quality have decreased because of the 2 that we met; they were not friendly at all compared to the last time I was there. it just seems like a job for them. All the excursions that were included were all booked out right when we arrived, making it nearly impossible to do anything in the property. i mean it is still an amazing, relaxing experience. They couldn't really upgrade us because it was a full house already and kind of chaotic (we went during summer July time so peak season) It's still a newer hotel and had more TLC done to it than other hotels within Hawaii I'd like to say, but for the price point im a little disappointed. Also we had found hair and among other stuff in the bathroom meaning they haven't cleaned it properly upon arrival. I know they had recently changed GM and all but for the points i used to book the hotel, and the price mark during peak season I had a higher expectation no offense. the wings are all a bit confusing and they don't really have a map guide - the first day took me a while to get in the middle of the week of our stay the fire alarm went off at 3am which lasted a while, which i texted the front desk and they reassured it was false alarm, and then what was worst was 40 minutes later when we were about to sleep they said all clear like 30 minutes back-to-back, which became even more confusing and alerting - like if we were not awaken previosuly by the alarm, we are awaken now - but other than that i'd rate it a 8/10 experience given the price point, the lack of expereince we can gain from the resort. and if it isnt for globalist benefit, it would've def been lower rating. still a beautiful place don't get me wrong but just quite expensive, but i am sure if you havent been here when it was amazing, this would've been a 10/10 experience for anyone easy.

outstanding. did not pick up the tab. was guest at custom dinner at this resort on the beach at…read moresunset. too much great food. fantastic waiter. unbelievable experience'

Overall we had a lovely stay at the Four Seasons and would for sure go back. The service was top…read morenotch, the food tasty and all the amenities, especially for families were great. In the spirit of improvement, I wanted to share that concierge left much to be desired. While they were all very nice I found them disorganized, slow to respond and just not the quality or efficiency I would expect from a Four Seasons. I emailed over a week before our trip asking for dining recs, activities and car rentals and at first didn't hear back for a couple of days. I then called to follow up and got a response but information was provided piecemeal. I had to talk to 3 different people in order to get most of my questions answered (but not all). I had to repeat myself often in emails and do duplicate work to get things booked. Getting everything squared away though (activities, and dining reservations etc.) took hours of emailing, phone call chats and in my opinion should have been more streamlined. Of the folks I spoke to, I found Melissa the most helpful and wished more of the people I spoke to were as helpful as her. Eventually I had to resort to just booking dining reservations myself - no big deal but I feel like part of the value proposition of a FS is that they do all of these things for you. When I spoke with the third person to ask for dining recs all her top ones were the hotel restaurants which is fine but I'm calling because I want to go beyond the hotel walls. The restaurants at the hotel also were fine but not the very best. After a few emails to the concierge I received the dining guide and info on things to do with the kids when this would have been helpful to receive from the beginning. I know that part of the challenge is the revolving door nature of a concierge at some hotels, with different people working each day and having to re-read past email threads etc. but I'm sure there's a solution for this.

Grand Wailea is a luxury oceanfront property in the Wailea area of Maui. It's located directly next…read moreto Wailea Beach and spans 40 acres. It's also located next to The Shops at Wailea, a luxury shopping mall. We were told that the resort was in the shape of a turtle, and once that was mentioned the resort map made it obvious. The resort is along a string of luxury hotels right by the water connected by a walking/running path. In the morning you'll see tons of people along that path. We got a double queen bed with ocean views, and the bathroom contained both a tub and a shower. The resort amenities include but are not limited to a gym, multiple pools (including an adult-only one), lounge chairs, cabanas, water slides, and a spa. The spa had complimentary fitness classes which we took advantage of. Some of them were on the beach and in the fitness room, but some are paid. There are activities like massages, sound baths, and other types of wellness activities. To use the pool amenities you need a wristband which you get by one of the covered areas. Only valet parking is available for $80/night. They also have a on-site luau which I went to although I've been to better ones. There's a chapel and we even witnessed a wedding during our time there. We also went to Nobu at the resort which I enjoyed. Although it's a luxury resort, some parts of the resort were outdated and broken such as the room signs. The room interior was modern but some exterior parts of the building were on the older side. The location and the views are definitely the selling point of the resort, and it's a place you want to stay at to take advantage of the views and amenities.

After a 7 night stay last week this will be the last time we go to the Grand Wailea. This was my…read moresecond stay at the hotel. It started from the entry to the resort. What I thought were rocks were actually plastic looking boulders. This would have been fine but on the walkway to the Wailea shops there were broken boulders so you see that they are fake and the pond empty. An eyesore. The room service staff were great and took good care of keeping the room clean. However the refrigerator in the room had been turned off and had a stale smell. Having 4 TV's at home and actually had a Samsung I think I know how to troubleshoot problems. As we were getting ready to retire we turned the TV on and were directed to the promotional hotel page. We had no access to regular TV. Called the front desk for help and they asked me "do you know what is wrong?" No that is why I am calling you. Instead of going to bed I had to wait 30 minutes for help to arrive. The problem ended up being on the hotel end and the problem was fixed. The repairman dropped his toolset in my clothing drawer below the TV and left. Which I had to make a trip down to the front desk to drop off. In addition to dropping off the tools I had received a letter in the room telling me of upcoming service and they needed 45 minutes in the room. Not sure why this maintenance was not done on the front end or back end when I left? Now I am getting annoyed and the woman at the front desk said they are SEVERELY understaffed. The manager did give me a $300 credit but the damage was already done. Our room was $815 a night. The pool area was a circus, which I understand because families want that last summer trip. A great portion of the pool was closed for maintenance, including the lazy river. If you want a nice chaise lounge with an umbrella you need to get to the pool very early and stake your claim. So you are competing for your space. One of the days the towel station was out of towels. If you want a preferred area or cabana you are going to pay. There were some positives on the property but the negatives prevailed. The hotel is tired and needs to be upgraded. Especially for a Waldorf Astoria. In retrospect I should have gone down the street to the Four Seasons or the Fairmont. Even though I am a Hilton Honors member.

I loved my 8 night stay at the fairmont kea lani this year. I splurged a bit on the ocean view…read moresuite and it was worth every penny! Their suites are spacious and the lanai is perfect to watch sunsets every night. The pools are crowded and I did not use them but I did like the beach and service throughout the hotel. Check in was an easy process. Lux in particular was super nice and helped me deal with an issue I was having. They have a nice gym, I didn't use it as I having too much fun on this trip! Plenty of restaurants on site. Self parking is free and plenty so valet isn't necessary. My advice is to call the concierge before you arrive and book the complementary canoe ride as it gets filled fast. I called them from LA 2 weeks before arriving and got the last spot. It was one of the highlights of my trip! If you like great service, amazing views and like staying in South Maui, this is one of my favorite hotels there. I will definitely be back!

08/27/2026 Aloha…read more Only complaint was while we driving in and coincidentally someone was on the driving entryway and point us to the back of parking instead of to the front to check in. We stupidly walking around like an idiot with our luggages looking for the front desk.

Hotel Wailea is a privately owned botique hotel that is part of Relais & Châteaux. There is a more…read moresignificant meaning behind the word and they have several books inside the hotel that gives a deeper dive into the history and other Relais & Châteaux in the world. Apparently it used to be a Japanese club called the Diamond, but was converted to a hotel after seeing the club die out. I booked this hotel for a variety of reasons. The biggest reason being that this is an adults only hotel. Upon doing my research of Maui, I figured that the south west side was probably going to be better for calmer waters and a more tranquil place for a relaxing vacation with my wife who is expecting. I am glad I chose Hotel Wailea rather than other hotels around the area including Grand Wailea or Four Seasons. Another reason is that I was able to book directly on their website and save some money on their insider rate (nonrefundable). I always try to book directly so that it benefits the hotel. It also benefits me because I was able to save 30% on the rate and got a few bonus perks. It was a little bit of a gamble due to the extreme weather that they had prior to coming, but luckily everything worked out and the weather was beautiful during my stay. Being a smaller hotel, I noticed more attention to detail and much better service than any other hotels that I have stayed at in the past. Upon coming to the hotel with my rental car, the valet service greeted us and took care of all our bags and showed us to the check in area. We were greeted with a flower lei for my wife and a kukui nut lei for me. The check in process took a few minutes to explain the layout of the hotel and details. We got a free valet parking since we stayed 5 days at the hotel and also got a $100 dining credit. I am glad we got the valet parking since I read that the parking spots can be tight and distant from everything. The valet took us to our stay with a golf cart loaded with our luggage. Upon entering our suite, there was a welcome gift including some chocolates and alcohol free champagne. The suite is filled with everything you need. They have a fridge stocked with soft drinks and sparkling water that is all complimentary. They also have bottles of water and you can request more. You are able to take beach chairs, umbrellas, parasol and towels to the beach. They have shuttle rides that can take you to nearby area up to a certain distance. They will also pick you up if you call them. The shower and bath had the best water pressure I've seen anywhere. The bathtub was huge and it actually filled relatively quickly. They have a TV in the bedroom and in the lounge area. The outdoor patio provided a really nice view towards the ocean, garden and sky. I stayed very close to the gym which was a huge plus. I was able to use it every morning and was the only one there every morning prior to sunrise. Working out pre-sunrise to sunrise in a open door setting was a great experience. They have some unique free weights that mimics a natural wood look. There is a row machine, a coupe of treadmills, elliptical and peloton for cardio. Other basic machines that uses a pulley and weight system are available. They have several yoga mats as well for any floor exercises. The pool area seemed busy during the day so I went after sunset mostly. The water is heated so it is very comfortable. There is a beautiful sunset view from the restaurant or from the birdcage. Depending on who you ask and what circumstances they have, it could vary what expensive is, but it is certainly not cheap or affordable here. You are paying for more than just a view here. The entire experience is curated for you. The staff here does a phenomenal job at keeping this property well-maintained and running. The restaurant and hotel has a premium price, but for a premium experience. There are other experiences here that you can book on their website or contacting the front desk. The front desk, housekeeping and valet were all so easy to contact with the phone in the room. We tried the in room dining once and although it took some time, it was a nice experience. Known for its tranquil adults-only atmosphere, attentive service, and luxurious amenities, Hotel Wailea offers a beautifully curated and premium Hawaiian getaway that is well worth the high price tag.

The service makes this place shine, not that there is a dull spot on premise. It's not a full board…read moreResort, no gift shop and no sundries boutique. There is no social hotel bar. It's not for young families as no kids permitted, and not for sedentary seniors, steps walks and trails abound. What Hotel Wailea has is sublime serenity, impeccable hospitality and a way to exceed expectations at every turn. Our first night dinner was incredible from service, presentation, with use of local ingredients. Our room was a mini suite, quiet and comfortable without pretense. Initially I was concerned for lack of seats, poolside or equipment in the gym but there was never a shortage of simply anything. No need to reserve a prime seat at the pool, or get to the gym early, the minimum

I recently stayed at the hotel. It was a last minute reservation as I was on Kauai during…read moreHurricane Lowell and had to leave the island. They had a special rate if I booked 4 nights so that is the rate I took. Check in was easy. I had a nice partial ocean view room in the tall building off the lobby. The AC system in the hotel did have some issues near the end of my stay so it never really cooled off in my room. The hotel gave me a discounted rate and comped the resort fee for two of the nights since I complained. Enjoyed one of the hotel pools and grounds while I was there. Overall a really nice stay.

This resort is located on the luxury row of resorts in Wailea but it doesn't belong there anymore,…read morenot at their current price point anyway. The rooms are very dated and run down. The furniture had scrapes and scratches all over. None of the direct buttons on the phone worked and they admitted so when I called the front desk. The AC is super loud. The light on the vanity mirror didn't work. The bathroom only has paper cups. We requested room slippers three times before they finally brought them to the room. The tv remote took several button presses to work. The sheets are a bit scratchy for the price you're paying. Food on property is just average. We ended up dining at the other more upscale resorts in Wailea instead of on property. The service all around except for the slippers issue was great but this hotel needs a major refresh.

This was a great find. Rooms are comfortable and reasonably priced compared to the Waldorf. We…read morebooked three rooms for a family vacation. The facility is very clean the staff is helpful. There is a free shuttle that travels a mile radius of the hotel. We used it to go to the shopping center and went to the market to get prepared foods to take to the beach. We were going to use it for dinner but it holds 6. All you have to do is ask the front desk and call them when you want to be picked up. The pool was a great find. Very clean and well maintained. The breakfast is very nice and pretty standard self-serve. Good and plentiful. Again, the staff was helpful in getting little things for the family. For what it would cost at the Waldorf, one night there took care of three rooms at the Residence Inn. I'd definitely go back there again.

My favorite place to stay in Wailea. It's centrally located, access to great beaches, plenty of…read morefood options, and it's moderately priced compared to other hotels. Breakfast is included with your stay - it has a good, hearty hot breakfast bar with eggs, sausages, waffles. There is always fresh diced up fruit too. A bread toasting station, cereal and juices. The rooms have plenty of space and some with ocean views and lanais. There is a self service laundromat which makes a difference if you're a light packer. The ground ls are kept tidy and it's normally peaceful in the common areas.

Such a magical place! It's everything you'd expect and more! You can't beat the beach vibe and it's…read morejust too romantic!

Beautiful 3 bedroom held our party of 4 and our niece in her 20s. Pool, cabana service and Nobu…read morewere great with wonderful service. Drivers between Ho'olei and main hotel/local restaurants were great too. Beware of housekeeping. My niece left a silver Tiffany necklace out on her last day to avoid tan lines and upon returning hours later, it was gone. Staff was very reluctant to help and refused to contact housekeeping. Management never reached out. My niece is to wait for their insurance to contact her for a claim. Such a bummer to end our trip that way so we'll never go back.

This is probably the cheapest hotel in the area, roughly about $400-$500 per night. It was likely…read morerecently renovated because the decor was modern and everything looks new. We had the standard room which was spacious enough for suitcases and they also had a lanai for us to get some fresh air. Bathroom was clean. Water pressure was strong. There's a couch which was perfect for us to just chill and watch tv. They give all residents water bottles and there're water machines on each floor for us to refill. Breakfast is minimal. Some cold cuts, whole apples and oranges (not even cut up fruits). There are a few hot dishes. They charge $30 per adult and $15 per keiki. We went to Kihei town for something much better at a fraction of the price. Pool area is nice. Many chairs with umbrellas. The view of the infinity pool is superb especially on sunny days. Overall I think it's a good hotel but still feel too basic considering you are paying over $400 a night.

This hotel is really a 3.5 star hotel with 4 star pool. That being said we really did enjoy our…read morestay here; the property is very new, the pool was clean and even in the height of spring break it wasn't too busy or overcrowded like the resorts. If you still want to be close to the beach and everything in Wailea this is a great option without having to pay resort fees and deal with the overwhelm of crowds. The room pictures in other reviews are pretty accurate - the rooms are clean and I love how it's laminate wood floor and not carpet because house keeping mops the floors daily which is awesome since our kids kept tracking sand into the room. Also you get a 12.50 snack credit each day an could either get 2 free tickets for the Maui Ocean Center or 2 free AC Maui beach towels for free. We decided to take the two tickets which is at least a $120 value for 2 adults which is nice. On Wednesday / Fridays they also have live music which is nice. Overall we liked this hotel since I realize we just aren't ocean front resort people - it's just too busy and crazy for us. We loved how laid back this area was especially given how close and walkable it was to coffee shops, the mall, etc.

Fabulous! Our stay at The Pineapple Inn was truly amazing. What an incredible place this is;…read morebeautiful, quaint and modern, clean and well maintained, and the most wonderful hosts imaginable. Thank you Mark & Steve.

Pineapple Hill Maui is a perfect relaxing getaway. The…read moreprivate cottage is beautifully appointed and ideally located near Wailea beaches, shops, and great dining. The grounds, saltwater pool, and hot tub are stunning, and the hosts made us feel completely at home. We can't wait to return.