I'm very disappointed with this place. I made a appointment with the number…read more on here and we, set it up and when I was going to this appointment. I call Her to tell her I'm on my way the lady I guess Vicki try to say she never spoke to me regarding a appointment. which I have it on messages. She said she was going out of town and to call her back in a week. I did and she didn't even respond back. I wasted my time my gas and money. I will be telling groupon on her and she got nerves to put that I used the groupon.

This is my second time at the salon and my rating is on the tech not the salon…read more The first time was a pedi with Traci and it was great and my polish lasted without chipping all the way until I took it off. This time I called for an appt on Fri and was told they could fit me in the next day. Kiki was supposed to be my tech but she was running behind. So instead of making me wait she gave me to Charlotte. She did my pedi and that seemed to be fine. Then we started the mani. I brought my own polish because I was trying to match an outfit and I wanted to make sure if I needed a touch up I would have the polish. I asked if she had a gel coat of sorts so that the polish would last longer. She said yes but didn't tell me it would cost extra. After the mani, polish and gel top coat, I asked if I was dry since I had to drive home. She said as long as I didn't bang into anything I should be fine. I was very careful but by the end of the night (which the nails should have been dry already especially with the gel top coat) I had 2 nails that were damaged already. I went to bed and in the morning notice that my left thumb looked like the polish slid to one side and was now hanging off. I sent a text to the tech with pictures explaining how they looked. She said she couldn't get back into the salon to fix them before Wed. I said that I had no time in my schedule to come get them fixed (I am in from out of state and have a booked week). She said "I'm sorry that your schedule won't allow you to come get them fixed" and left it at that. I asked if her giving me a partial refund would be possible and I never heard from her. That is not very good customer service. I can't say that I won't go back because there are so few non-Asian salons these days(which I refuse to go to) and I like the salon but I will not have my nails done by this tech again. I'm debating whether or not I should call and tell Traci the owner what happened.

Was looking for a last minute full set appointment. I called ahead and they had availability if I…read morecame right then so I walked over and was seated right away. Linda was so nice, had great attention to detail and gave me the exact nails I wanted! I was so pleased with my entire experience. I highly recommend Image Nails for any mani/pedi needs. A butter yellow French tip with chrome

Fantastic mani/pedi, fast but detailed and careful, and lovely people. I came in for a simple basic…read moremani pedi with Lisa and I am very pleased with the result! The price is very fair as well. Totally recommend this place for mani pedi!!

Got recommended to check this place out because I just wanted to wash my hair nicely :P I usually…read morespend 30 minutes drying my hair at home so I hate washing my hair. I have tried other spas but this one with the price is definitely worth it!! Can't believe how comfort it is and my hair is amazing after spending 45 minutes massaging and washing on it. Love it!!

I wish I'd gotten her name, but the woman who helped me was very patient and kind. My nails were…read moreshaped nicely in squares and the hand/foot massage was nerve-calming. Quaint setting

What a smart concept! Men are often not considered in the beauty industry but everyone benefits…read morefrom self care. Great way to capture an often overlooked clientele.

Had my first appointment and I have to say I really enjoyed myself. Really nice business and the…read moreowner is nice too. Great outdoor area to have a cigar too. Plus if I can drink whiskey and get a manicure and a pedicure then why not! I will be coming back to this place for sure.

Such a great experience! The salon is beautiful. The housing is top tier. The owner is super…read moreknowledgeable. I can't wait to return. After my steam I slept like a baby. There are no details unattended to here. BOOK!

Love this place. Highly recommend. Black owned. Relaxing environment. Gets your veejay on point…read more Many herbs to choose from. Owner is really sweet. Takes the edge off for at least a week.

Beautiful studio and staff is sweet and professional. Better nail polish collection and not almost…read moreempty bottles would be nice but over all is a great place.

Do not come here unless you are or speak polish. There was only one person out of the many that was…read morenice. The rest of the workers don't care to greet you, look at your or be nice to you (pretty uncomfortable) I gave this place three shots, but after today I won't be coming back. The lady at front was super rude. I walked in and she gave me a very arrogant look and didn't say a word instead rushed me to sit down. Another polish woman walked in after me and she suddenly turned into smiles/laughter. I felt the tension towards me when she sat down in front of me without looking at me or saying a single word, she grabbed my hand and started filing my nails..... this was honestly so uncomfortable and awkward... Don't want to think this is about profiling, but I am brown/Mexican and they just seemed to be pretty annoyed every time I walked in specially because every other person that walked in was polish and they were treated a lot better than me.... Anyway, the whole environment was unpleasant for me, it was always like that, but I brushed it off because I actually liked the manis. I was so excited to think I've found a nail spa I could keeping coming back to, but i won't be coming back nor will recommend this place to anyone. It's unfortunate how staff can really ruin the place as a whole. I never even leave any types of reviews, but I went out my way to write this one because hopefully after reading this they'll start being nicer to their COLORED clients.

Vicki is a lot of fun, and has a wonderful technique! She is knowledgable and skilled about beauty…read moreproducts, uses high quality skin care and provides good tips and advice for self care. I would strongly recommend sessions with Vicki!!

I have been doing to Ooh La La for about 6 months. I have gone there at least a dozen times…read more Vicki is always on time, very pleasant and professional. She pays attention to detail. The office is very friendly and clean. I highly recommend going there.

I made my appointment this morning because I was up and saw that I could. I was afraid I would be…read morecanceled because that's happened to me elsewhere. I despise being late, so I arrived early. Five minutes to my appointment time, the manager asks me to give them five minutes due to them having a staff meeting. Five minutes turned into fifteen-twenty but I was offered a discount for being patient. Seante was my tech and she made up for the annoyance of not being on time. I was offered wine or a mimosa, I declined. My nails are gorgeous. I love the shape, the color and artwork. Price is on par for the atmosphere. Ambient music wasn't loud and overpowering. Vibe was chill and chic. I've found my new nail salon and nail tech.

Beginner as nail techs!? I expected better…read more I told her plenty of times to fix them before she applied acrylic, she kept going. Disappointed