This is a gem of a nail salon that I have been coming to for a while. My go to person for fill in and nail design is Tracy. She is great a getting a good shape and executing a design - whatever it is. I usually show her a picture and she brings it to life. There can be a bit of a wait for her, so I suggest calling and putting your name on the list. read more

Nail Works - Nail Design - Nail Salons Near Me - Chicago, Illinois

They did need to get rid of the manager. She is horrible.Danny does an excellent job on my nails and Jada does excellent job on my lashes . However if the owner wants to keep his business he needs to get rid of the so called manager. read more

I went in for a fill in and two nails repaired with Ginny. She'd done my nails before and they were decent. This time was much different, the craftmanship was poor at best; my nails were all different shapes and lengths, some had a curve while others were flat on top. When I asked her to extend one of my natural nails, she put a tip UNDERNEATH my natural nail and caked some acrylic gel on top and STILL managed to make the nail shorter than the rest. The top coat was streaked and dried in ripples on some of the nails and one of the tips she installed was crooked and digging into my skin. MANAGEMENT OFFERED NO REAL REASOLUTION !! Please choose your tech wisely if you patronize this place. I will never go there again! read more

I have been searching for a new nail tech since I've moved back in the area. Let's just say Cuba is my new go to and has been doing an amazing job. read more

The new receptionist/manager Leslie doesn't know what she's doing. Specifically asked me what time I wanted to come and who I wanted to be serviced by. Gave her a time and when I got there 10 min early she informed me that somebody just walked in requesting my person and I would have to wait an hour past the time I was given to come in. She had a poor attitude about it and overall bad customer service. Almost had a similar encounter with another client after me but luckily for that client she had already talked to her tech. Def going to spread the word not to trust her booking skills. Since she claimed to be the manager guess I'll have to contact the BBB instead. read more

Been coming here since its inception. Since before jada was Jada. So I say that to say I came in today bc google says they close at four. I get there at 330 and Leslie is so ridiculously nasty. For what reason would you have an attitude with me because your listing is wrong. Zero customer service and disgusting person overall. Leslie will lose you all business. read more

service providers are amazing... the bald head blonde lady at the front desk has horrible customer service... she needs to be retrained or replaced read more

The young lady who does eyebrows there is really talented. She's always booked up. The one time I got my nails done there they were nice, but the reason for this review is actually I went August 1 and got a $50 pedicure gel topcoat and acrylic big toes. The older guy who did my toes didn't use any acrylic primer or dehydrator and the tips broke off the very next day. Very rush and careless. I was out out town with beast toes read more

Nail Works - Acrylic toe Nail Design fail - Nail Salons Near Me - Chicago, Illinois

Not a fan I paid $40 for a soak off and a colored tip the paint is uneven nails are not shaped correct I'm very disappointed read more

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If you come here to get an eyebrow wax. You must go to Katelyn. She will make sure you are taken care of. She is very sweet and does a great job. Ask for her and you won't have any issues. read more

Nail Works - Nail Salons Near Me - Chicago, Illinois

After a constant struggle of trying to find a nail salon after moving to Chicago, I think I've found it! Definitely a busy spot. Monday's and Tuesday's seems to be not as busy. Definitely been pleased with my nails every time I have came. read more

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If I could give a lower star review, I would. I'm tired of places that say they close at a particular time, but start locking their doors thirty minutes early. Actually, the owner and employees try to leave at that time. This is one of the reasons why they will never be high end. read more

So even though I'm very familiar with this establishment, I realized from a recent experience that I've yet to leave a review. I typically don't get my nails done, but yesterday I received a Dip full set by Linh, and it was awesome! I'm so extremely happy with the results. Her sister Tracy also did some fun and festive designs on my nails, which came out super cute! Overall, I really enjoyed my experience. read more

Nail Works - Nail Salons Near Me - Chicago, Illinois

Never will I ever visit this establishment again! The customer service is beyond terrible and the technicians are unlicensed and unprofessional. Two weeks ago, I visited to get a fill-in on my acrylic overlay and an eyebrow wax. Nhu, who I do not believe is a licensed esthetician, put burning hot wax directly on my skin, causing my skin to burn! I looked in the mirror and almost cried!! I could see burns all over my forehead, and to top it off, they attempted to CHARGE me for the service. Apparently I didn't learn my lesson because I went back on today and after calling and being placed on a list and being told there was about an hour wait for the nail tech I usually go to, I still ended up waiting about an hour for service! When I finally got in the nail techs chair, I was asked to get up because another client was there before me... seriously? After two hours?? I left. I called to get the owners name and was told that it doesn't get handed out "Willy-Nilly." Seriously? It's a consumer right to know who owns the establishments that you are a patron at. I guess they didn't expect me to know that, because when I told the "manager" I was told Thai and Lily before I hung up the phone. Save your money and go to a nice, reputable location. Nail Works will not get another dime of my money! read more

Nail Works - You can clearly see my burned skin after having waxing done by Nhu at NailWorks - Nail Salons Near Me - Chicago, Illinois

Very poor customer service and the manger will not accommodate you if you are not satisfied. The service is very slow and their work is messy! They only have about 2 good workers which they are alway busy or booked. If you would like to spend your entire day waiting on one of the two good nail techs be my guest. But don't move so fast. My final time patronizing this establishment the nail tech ripped half of my skin beneath my nail. She then tried to continue finishing my nails while my finger was bleeding. I had to tend to my own wound. I had to request anti bacterial solution because she wasn't going to give me any. At check out I expressed my disappointment to the manager Pi and he said that I would be fine. He tried to throw a $5 off coupon for "my next visit" as if I would be back. He told me to take it or leave it because he wasn't assisting me with this visit. He was very nasty and rude. That is no type of way to run a business! There's never any parking because the lot is shared with an extremely busy restaurant and 5 other retail shops. read more

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Just got my pedicure done here! They have so many colors to choose from! They stay up to date on all the trends too. Make sure you plan ahead because everyone wants to come to this super popular nail salon! read more

Nail Works - DND no chip - Nail Salons Near Me - Chicago, Illinois

My nail tech Luis did a great job on my nails. He is very professional and attentive! He takes his time and he makes his customer feel comfortable. read more

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I love this place!!! Last time I got my nails done I was impressed The first time I went there the manager did my nails and it was soooo pretty! This place is clean and the design of the place is beautiful! I would highly recommend this nails salon ! read more

Nail Works - Nail Salons Near Me - Chicago, Illinois

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Customer service is horrible, they are always crowded and there is no thing as no chip if your nail chips and the person is off your just out of luck as they have poor attitudes when you inform them the polish you paid 57 bucks for don't match your feet they get mad bad attitudes #gosomewhere read more

I love Kaitlin, she does my eyebrows and lashes. She is very professional and a perfectionist. Kat do my nails she is the best there is. The owner Ty do my nails as well and he does an excellent job. Loyal Client Donna S read more

My first visit was actually good. The place is spacious, nice decor, plays the right music. I don't know the ladies name but she was an older woman, very sweet. I wouldn't mind going back for a second time. read more

Nail Works - Pedi-Mani No-Chip - Nail Salons Near Me - Chicago, Illinois

Ahh one of my favorite nail places to go to over the years. This place started off small, cozy, and chic and has since expanded (for the better), but their service has been on a whirlwind of up and down. My favorites Kim and Jason are only there on the weekends, and just yesterday I had to wait an HOUR for a simple eyebrow wax from Jason. Not his fault, but the front was forgetting that their were other people waiting for waxes other than the customers coming from the stations. Anywho. Kim was my favorite to do my nails, and she does a great and precised job doing it, but she has become too popular to squeeze me in when she has other clients, and I often get pushed to another manicurist. Jason is awesome for waxes and eyelashes, and he too has become a star but he's extremely apologetic for your wait and does a great job to make up for it... Not push me off to someone else. I recommend this place if you have time to spare to wait. Plan 1-2 hours for the wait in advance on a weekend, if you can try, go during the week. I have since receive my services up North, 1. Because they remember your name and 2. Because they value great customer service. This once cozy place has turned into chaos and I rather go elsewhere for quality service, then sit for an hour for just eyebrows. On a brighter note, most if not all speak fluent English and have great communication skills, if that matters to anyone. read more

First time going here, I could've sworn I saw that they opened at 10:00 am on weekdays but it was my fault for misreading. Anywho, it's a nice size shop but it's not as clean as it looks on pictures! There's numerous of booths to accommodate more customers, but from what I've seen they were only there for looks I guess. I had Tye I think his name was do my nails, he did great job but he was definitely rushing and nipped my skin which I didn't appreciate and was aggressive when filing and buffing my nails. There's no need to rush at all! I also requested to get my eyebrows arched and tinted, I'm not sure who usually does them but I informed her that I didn't want them waxed and I guess she felt offended by that. There should be two options arched or waxed. read more

Nail Works - Outside of the slight nail nip, he did a great job on my natural nails. And, I love this natural color. - Nail Salons Near Me - Chicago, Illinois

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Very bad customer service. I came in on a Thursday and requested no chip on my hands and feet. The next morning I discovered that my feet were terribly messed up. Clearly, the polish hadn't dried before I left. I had a flight to Orlando so didn't have time to return to the salon. Yes, my toes were messed up during vacation. I returned the next Friday morning and was informed that I didn't get the no chip and they would redo it for an extra charge. Note: my child was with me and got no chip on her hands and feet as well. My total bill was $102 and I always tip 20%. So your employee didn't give me no-chip as I requested, didn't confirm that polish was dry before I left and now you're charging me for what originally should have been done but wasn't due to your employee error. Yea, I won't be coming back here. read more

I was referred by a coworker to get my nails done at Nail Works in the Marshfield Plaza. I loved her nails so much, and she assured me that they were reasonably priced and did great work. I'm a pretty simple girl when it comes to my nails. I normally opt for a full acrylic set and clear gel nail polish. On the day that I went in which was on a Friday night they were extremely packed. The customer service was excellent and they had me in and out within the course span of 35 minutes. It wasn't until about Monday that I noticed my nails beginning to bubble up and begin to look as though they could easily pop off. I am by no means rough with my hands, especially when it comes to me having nails on, so I was a bit taken a back to see my nails begin to look as though I've been wearing them for about 2 weeks. I called Nail Works and explained the situation to the person who answered the phone. I let them know that my work schedule conflicts with the time and days that I'm able to come in so that they can observe my nails. They instructed me to come in tonight (1/2/2020). Once in the shop they acted as if they didn't remember my face. The guy who did my nails disregarded me, and stated that he didn't remember me. I was told to wait to speak with a manager. Once again I was referred to Nail Works, but from this encounter I would personally never bring my money to their business again. Next time I'll stick to what I know. Also, I paid $33 for my service. I'm pretty sure others have had a different experience, but this would be my first time that I've had to return to a nail shop because of poor work. I won't be recommending anyone. I'll continue to go to the black nail salon called 2 A Tee Nail Salon on 8356 S Pulaski Rd Chicago, Illinois. I'll be taking my business there so that they can properly fix my nails. read more

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I was trying a new shop... Look beautiful.... Lots of stations.... Very long wait times. I came here for 3 months..... They look BEAUTIFUL each time however EVERY TIME I broke a nail...twice within hours of leaving the shop. I tried 4 different people.... My real nails are long I kept telling them they needed a thick overlay... I don't think they have anyone skilled with longer nails.... Final straw one of the ladies dug into the side of my big toe with the cuticle cutter so far had it HURTING like couldn't let NOTHING rub against it for a month and it still is not 100% right.... read more

Nail Works - Length of my nails - Nail Salons Near Me - Chicago, Illinois

They literally require an appointment for everything even to get a strip of lashed in my opinion u better off going to 95th Stoney they gone get u in and out an u don't gotta make a appointment or anywhere in the city for matter fact read more

My big toe got Infected I'm pissed completely off never In my life this had this happened to me when I got my toes done he cut me on my big toe days later this shit happened I'm crying read more

So this place is close and used to be a fairly decent place to get your your nails glammed up. Unfortunately, my most recent experience has been pretty bad. My nails chip (Dip powder) 2 to three days after having them done...really pissed about this because it's a longer process. And to add insult to injury, it's really nasty...and the bar in the back has roaches crawling around!!! So gross! Today is my last time coming here... read more

Ane is awesome. I have my nails dipped, they make my nails strong, and they last long. Ane does a great job. Yes, there is a bit of a wait on busy days, but to me it's worth it. read more

Nail Works - Nail Salons Near Me - Chicago, Illinois

I always have a great experience when I come to this salon, so much that I have neglected my other go-to in Oak Lawn. You DO have to be aware of peak days/hours because when it's crowded the customer service isn't AS PERSONAL. Kat does my nails, toes and eyebrows...I won't allow anyone else to touch them because she does an amazing job. Once you find YOUR PERSON, stick with them. That's the catch! The trick to great eyebrows is grooming them and a waxing routine. read more

I will never go here again. When they first opened the quality and customer service were impeccable. However, in my opinion there are nail salons with better customer service and quality of work. It is convenient but I'd prefer to spend my money where its appreciated. read more

I wish I would have read the comments before letting anyone here touch my feet. I am truly disappointed that my money was wasted on a horrible pedicure. From the employee (Victor) that "worked" on my feet to the front desk receptionist, I am disgusted. First, Victor could not understand for the life of him that I only had no-chip on my natural nail. He insisted that I had acrylic on my nails. Right then, I decided that he will not be touching my nails. Second, I said I wanted my toe nails to be square and what does Victor do? He cuts and file it round. I said I want it square and he said it is but proceeds to fix his mistake. He couldn't get it right so he files down to my skin. He doesn't clean under my nails or around and he doesn't ask me if I want him to scrap or scrub the bottom of my feet - he just scraps until I jerk my foot away to say no. He had the nerve to have an attitude for me being highly disappointed about how my feet are being handled. Lastly, the front desk receptionist tells me next time don't go to him. I said I don't live here to know who to go to. He says he just sends people to who is available at that time meaning he don't care about the quality of their work. It's all about the quantity. I would not recommend this salon to anyone I know. The service I experienced was horrible and I wish for no one to go through what I experienced. DONT WASTE YOUR MONEY! read more

I really like this shop . Loved the tech Tina. The decor is also very pleasing. The owners seems very attentive. I will be revisiting and may even make this my regular salon. read more

I got the best no chip manicure ever by Travis. He was thorough yet fast and the outcome was absolutely stunning!

Firstly let me start by saying that if you consider yourself to be a woman of class, this probably isn't the place for you. I now live in a different city but I come back to visit family from time to time and I look forward the cheaper prices that Chicago nail salons usually offer. I spent almost more than I would have in my current city. Also, this location has done some expansion and due to its large size, you spend a good 30-45 min. waiting to be serviced. The clientele that comes in is.. for lack of better words, on the ghetto side, and do a great deal of yelling and complaining. I don't know about you but I go to get my nails done to RELAX. The music that plays is anything but relaxing and they don't promote a serene or relaxing environment. Many of the workers are young and behave no better than the customers. 20 minutes before closing I hear the workers yelling literally across the room at one another (in English) to "lock the doors" because no one wanted anymore customers. This is service now? Showing everyone that you hate your job? The woman who did my nails completely rushed them, wasn't very polite, and despite a design I chose that was on THEIR display she couldn't do. Despite me being polite to her regardless, she didn't smile until she saw that I actually tipped her, then she cracked a smile as wide as Kentucky. Needless to say I will not be giving this shop my money again. There are way too many salons in Chicago. Plus good luck finding a parking spot in that congested neighborhood. read more

Their customer service is horrible!! You can sit here forever waiting and they will take their regular customers before you! Which is so unfair because you sign in like it's a first come first serve business. And their service was unsatisfactory, they messed up my nails and did not want to fix them. They will never get my money or business again read more

Shop is nice... Lots of stations. Could be a lot better.... Wait times are waaayy too long. It's not unusual to wait for an hour or more just to get an eyebrow wax. To be honest if CAT didn't do such a good job, I wouldn't come back. If you don't care about loyalty or are not very specific about who or what you want done, you will be fine. Otherwise, try some place else. read more

It's your typical nail salon. The inside decor is shockingly nice. They have a lot of space with a manicure bar in the back, foot spas on each side, manicure tables and waxing chairs. The price is reasonable. The workers talked loudly, with each other, in their own language, on the salon floor. They also ate lunch on the salon floor as well. Definitely not spa like conditions, but you will get a decent manicure and pedicure. read more

Its all about the numbers at this location. The quality of your work depends on who does your nails and how many people are waiting. They are always rushed and quality work is awful. This location is always crowded and super busy. Although they have so many stations, you still have to wait. read more