Resideone was responsive and very professional. Anytime when I have questions or concerns, they…read morecover it. I would highly recommend

Reside One made the whole home buying purchase nice and easy! I highly recommend to anyone in the…read moreMaryland area starting their home buying journey!

As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

Everything could be improved!!! Everything dirty & nasty around there, folks who work there is okay…read morebut staff in office don't care about families at all

STAY AWAY.....I'm sad to say I've lived at the Gates of Cipriano for almost 5 years. I moved during…read morethe pandemic and lost my job, so I was stuck and complacent. Not to mention, the housing market and interest rates were terrible after the pandemic. Over the past few years, I've had maintenance issues that would take a while to be resolved, not to mention most of the buildings have pest control issues and constant black mold issues. Furthermore, the property has a very high turnover of staff members; maintenance staff members are underpaid and overworked; and front office members are very unprofessional. The office is like a ghetto central station. Over the past year, the property has evolved with more violence occurring. There were 3 shootings in the summer of 2024, and they never sent out awareness letters or posted the occurrences in the monthly newsletters. It's really nothing to hear gunshots on the property near the pool area, and when you call the police, they're not in a rush to come. One night there was a domestic issue and the woman was being badly abused in the apartment, and the police never showed. Not to mention, on-call patrol leaves at 1 am. Look, if you have no other option, don't stay here long. Don't allow yourself to become complacent. Save your coins, straighten up your credit, find a real estate agent, and buy your own home!! There are so many grant programs offering down payment funds, not to mention you can also buy a home with section 8, even though there is a fine print in their criteria.

When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

You get what you pay for, their units aren't that expensive, and it's for a reason. I thought I…read morescored a deal when I recently moved into a unit on Bunker Hill Rd (early June) managed by this team, however, I have had a mixed experience. While some communication has been responsive, the overall condition of the apartment and follow-through on certain issues have been disappointing. Upon move-in, the unit was not thoroughly cleaned. There were hardened food splatters in the microwave, a dirty stovetop, stained cabinets, filthy outlet covers and light switches, and windows that looked like they had never been cleaned. One of the bedroom windows didn't open at all. The living room and bedroom floors were also worn and splintered--rough enough to tear pieces off my mop while I was cleaning. I submitted an inspection report with photos and received a response from the property manager acknowledging the concerns. A bathroom wall hole was patched (though the repair was done without any coordination or notice), and I was told the chipped toilet tank issue was being reviewed with the landlord. As of now, I haven't received a follow-up. I was also told the technician would be reminded to be more mindful of cleanliness, as the workspace left behind wasn't ideal. The most concerning issue, however, was finding a roach inside the microwave--before I had even used it. That was the final factor that led me to submit an early lease termination notice 22 days after receiving the keys. I'm giving 3 stars because rent payment through the portal was convenient, and Victor did respond to some of my concerns (however, it felt like he never responds to an email in its entirety). But the move-in experience, unresolved maintenance issues, and poor communication has bothered me entirely. I hope more attention is given to preparing units for future tenants and being more efficient in communication.

My husband and I decided to use BMG to manage our town home after reading their reviews on other…read moresites and finding out that they managed several other similar homes in the area. The Good: They found an applicant to rent our house out at their initial suggested price, which was higher than the price we would've accepted. The whole process from initial contract to move-in of the tenant took about two and a half months, which we felt was a reasonable time frame overall. The company they work with for repairs is very prompt and responsive. Generally BMG's team is also very prompt with their communications. The Bad: Internal communication within BMG is atrocious. They went against our explicit instructions several times. They ignored potential safety issues we'd notified them of until after they'd already shown the property and then suddenly made it into an issue that warranted taking it off the market. My husband and I had to stay actively involved in the entire process because we could not trust them to act in our best interests. We expressed our frustrations multiple times and no changes were made to improve things. The maintenance company they work with is expensive, and because of the poor communication by the time BMG setup repairs we'd wasted a lot of time and didn't want to lose more money shopping around for quotes. We also found out that the maintenance company BMG uses actually charges MORE when you go through BMG versus working with the company directly. Finally, while individual BMG employees were usually prompt in their responses, getting actual information was very hit-or-miss. On more than one occasion we received a reply stating that we'd be sent something by COB, only to get it more than a week later; or we've been told we would get confirmation via email on what was discussed by phone/text, but never actually received that confirmation. Final Impression: As frustrating as the process has been, BMG did find and move in a tenant, and we still don't want to actively manage the property ourselves. Based on our experience thus far I would not recommend this company, but we will now be working with one primary person instead of several and I'm hopeful this will solve a lot of our issues so I'm reserving final judgement for a few months.

Bay Property Management is the WORST managing company ever. They leased a condo to me that has a…read morelien on it. Because of this my car was towed..I never got a parking pass. I had to park on the street while pregnant. They are still representing the property with the lein(14117 bowsprit unit 308) and on the posting they claim that the tenant will get a parking pass and pool access. It is false. I've had over 10 conversations and emails with property manager while living there. The issue was never escalated to her manager. They were slow to handle EVERY single issue. The cherry on top is that they kept my security deposit citing issues that were actually there upon move in. I am done talking to them. They are frauds. Beware!

It has been a while since I left my review and have had people asking if I still felt the same way…read more I absolutely do! Metro Home Managers does a fantastic job and you cannot go wrong by using them for you property or to manage your condo association.

I've worked with Lance and Todd for almost 6 years managing the rental and upkeep of a single…read morefamily home in DC and can't say enough great things about their efforts/support. As an DC property owner and landlord based in California, I valued their end to end management of the property, inclusive of several repairs, that allowed me peace of mind from a distance. They were excellent at balancing the needs of both myself and the tenants and earned my confidence to the point of managing the renovation and sale of the property. I would highly recommend Metro for both property management and realtor support.

Great location for starter and affordable condos. Easy…read moreaccess to BW Parkway, Capital Beltway and University of Maryland. Strongpoints were location and community pool. Associations divided into three different phases. Condo documents during real estate transaction and plumbing drainage became unresolved issues. Current management needs improvement. End of eviction moratorium could be a problem.

May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

I've been using Edward as a property manager since July 2020 (i've used 4 different firms over the…read morepast 15 years). I found him after interviewing about 9 firms, and then went with him after speaking with 5 of his references that he provided. He was very transparent when I first connected him and he would quickly answer questions about his management style, company and staffing profile. Perhaps the worst part about Edward is that its hard to find anything negative about him (LOL). He's just the most even keeled person I've ever dealt with... He deals with everything in a calm, paced manner. He's definitely not pushy, and treats everyone with respect, and has the gray matter to anticipate and work through problems before embers turn into flames (and we've had many embers thrown at us over the years, so he's battle tested at this stage in my eyes). One example: a few years back, the unit he was managing for us had a heating issue. The parts were on back order (early pandemic related shortage), and without asking, he went through multiple hoops to try to procure the parts needed, and then checked the weather report and because of an upcoming temperature drop he went ahead and provided backup heating device to the tenant to head-off a potential heating emergency before it happens. Lets roll the clock forward: While your mileage may vary, for me, I have had several documented occasions when I sent him an email near midnight and he responds within 3 or 4 minutes afterwards. I think one time I sent him an email way later than that which was meant for the next day, and he immediately responded. IIRC, I scolded him slightly for not prioritizing sleep over a low priority email from me LOL... but that's just how he's wired. His demeanor also extends to how he hires his staff. Again, the people he's brought on seem very even keeled and are active listeners. Also, it appears he's scaling his company in a methodical fashion. When I first spoke to him 5 years ago, I think he had about 200 properties they were managing. I know he's grown beyond this, but I haven't felt any difference in the orchestration of the work. This was a huge problem for me with a previous firm where as they grew, the wheels came off. Also, with his being a registered agent in Maryland, I'm already set on using him if we hit the market for anything. He's also served as an honest sounding board a few times we considered moving on something.

I feel bad for you if you live in a community that is managed by this company. The only reason I…read moregave them one star is because I can't give zero stars. This is by far the WORST management company I have EVER dealt with. If you have a problem, too bad. They will not respond, and when they do, they will argue with you and you have to follow up 5 times before getting anything done. When it does get done, you have to follow up with them again to get it done right. I wish our community would use a different management company, but I'm sure they are linked up some how. Awful company. If you are considering using them, run, burn their number, retract your email, whatever you have to do!

Simmons management is nothing short then a shining example of what not to be, as a so called…read moremanagement company. My HOA currently use them and can honestly say I've been truly disappointed the board will not toss them to the curb.

My grandmother has lived here for 15+ years and the management company of this condo community…read more just sent her a letter stating that her heat will not be on until Dec 31st. The residents aren't allowed to have space heaters and advised them to find a friend to stay with until the heat is turned back on. At the end of the day, IT'S DECEMBER IN THE DMV! Sometimes below freezing at night time. This has to be illegal. My grandmother consistently pays her condo fee on time. In my opinion this is poor management from the management company. Please do not own or rent at this place. They always have issues. Their management is POOR.

8 months ago we were paying what they called a "special assessment" of $1000 per unitnow again we…read morehave another "special assessment" of over $1000 + an increase of 5% on condo fees. No major renovation in property; heat an AC are the worst, at this place you don't n own your unit; all decisions are made by the what so call condo association ! for 4 months with the special assessment my condo fee is almost equal to my mortgage payment.