I had a verify owner issue. Joanna handled it with contactless precision. She was professional,…read morefriendly and prompt. Solved my problem.

The company let's their condos fall apart. Hunt Crest…read moreCondominiums anyone can call me 443 866 7249 their maintenance is terrible.

Resideone was responsive and very professional. Anytime when I have questions or concerns, they…read morecover it. I would highly recommend

Reside One made the whole home buying purchase nice and easy! I highly recommend to anyone in the…read moreMaryland area starting their home buying journey!

I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

I am writing this message because I'm frustrated with the continued poor management of The Gates of…read moreCipriano property and the lack of attention to serious resident concerns. This is now the fourth consecutive year that the community pool was not ready for Memorial Day weekend. Last year, the pool did not open until July 2025, forcing residents to pay additional money to use other facilities during the summer. Residents continue to pay full rent while amenities that are advertised and included in our community remain unavailable. Not to mention, when you go to the Greenbelt Community pool, you are not considered a technical resident and therefore have to pay non-resident fees, because the property does not pay Greenbelt or Prince George County taxes. After learning that the pool would once again not be open as expected, I called the management office to ask why there was a delay and why this same issue continues to occur year after year. Unfortunately, the property manager was very short and dismissive during the conversation and did not provide any meaningful explanation or accountability. As a paying resident, I believe these are reasonable questions, and I was disappointed by the lack of professionalism and concern shown in response. Unfortunately, the pool issue is only one example of a much larger pattern of neglect. Management appears more interested in collecting rent than addressing the ongoing problems that affect residents' quality of life and safety. There is a severe rodent problem throughout the property that has not been adequately addressed. In addition, the dumpsters are frequently overflowing with trash, creating unsanitary conditions, attracting pests, and making the community look poorly maintained. Safety and security are also major concerns. Vehicle-related crime has become alarmingly common, with car wheel theft occurring so frequently that residents regularly find vehicles left sitting on bricks or crates. Despite these recurring incidents, there has been little visible effort to improve security measures or protect residents' property. Residents deserve a clean, safe, and properly maintained community, especially given the rent we pay. I urge management to take immediate action to address these ongoing issues, improve communication with residents, and provide accountability regarding the timeline for correcting these problems. At a minimum, residents deserve honest communication, timely maintenance of community amenities, and a management team that takes resident concerns seriously.

Everything could be improved!!! Everything dirty & nasty around there, folks who work there is okay…read morebut staff in office don't care about families at all

I moved into a condo managed by John Thompson about 3 years ago. At the time I had just come out of…read morea bad living situation and I desperately needed a safe and reliable place to live. I found that. The application process was seamless. I was approved quickly and the transition was smooth. I had my keys and access to the unit quickly. The last few years have been amazing. Whenever anything was broken and we submitted a maintenance request, it was addressed quickly. Nothing remained broken for long. John even came over and replaced the batteries on the smoke detector when I couldn't figure out which one was low and the beeping wouldn't stop. Our microwave broke and I messaged John and it was replaced within a few days. In my experience Scout Properties is a great property management company. They are reliable, responsive, nice human beings. It was a pleasure to have our home manager by this company. John's the best!

When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

My husband and I decided to use BMG to manage our town home after reading their reviews on other…read moresites and finding out that they managed several other similar homes in the area. The Good: They found an applicant to rent our house out at their initial suggested price, which was higher than the price we would've accepted. The whole process from initial contract to move-in of the tenant took about two and a half months, which we felt was a reasonable time frame overall. The company they work with for repairs is very prompt and responsive. Generally BMG's team is also very prompt with their communications. The Bad: Internal communication within BMG is atrocious. They went against our explicit instructions several times. They ignored potential safety issues we'd notified them of until after they'd already shown the property and then suddenly made it into an issue that warranted taking it off the market. My husband and I had to stay actively involved in the entire process because we could not trust them to act in our best interests. We expressed our frustrations multiple times and no changes were made to improve things. The maintenance company they work with is expensive, and because of the poor communication by the time BMG setup repairs we'd wasted a lot of time and didn't want to lose more money shopping around for quotes. We also found out that the maintenance company BMG uses actually charges MORE when you go through BMG versus working with the company directly. Finally, while individual BMG employees were usually prompt in their responses, getting actual information was very hit-or-miss. On more than one occasion we received a reply stating that we'd be sent something by COB, only to get it more than a week later; or we've been told we would get confirmation via email on what was discussed by phone/text, but never actually received that confirmation. Final Impression: As frustrating as the process has been, BMG did find and move in a tenant, and we still don't want to actively manage the property ourselves. Based on our experience thus far I would not recommend this company, but we will now be working with one primary person instead of several and I'm hopeful this will solve a lot of our issues so I'm reserving final judgement for a few months.

SCAM ALERT - PLEASE READ ALL REVIEWS BEFORE USING THIS COMPANY. If you still use this Mgmt Group…read moreyou must be crazy. I have been trying to reach them for 2 weeks and NO ONE EVER ANSWERS THE PHONE. THE SUPPOSED REAL ESTATE PERSON DOES NOT ANSWER HER PHONE OR RETURN CALLS OR EMAILS. The calendar to set an appointment to view a property does not work. I get the same ridicuous robo-messages over and over again. This place is a joke. WTF IS WITH THIS PLACE??? If you are trying to rent/buy a place FORGET IT. If you think they are trying to show or manage your place, FORGET IT. I am moving on because I only imagine THE COLOSSAL NIGHTMARE it would be to do business with these people (if there are actually people that work there, which I highly doubt. As one reviewer explained, it all goes through the PHILLIPINES). Forget that the location, the price, and the community are just what I am looking for. Red Flags upon Red Flags upon Red Flags. I think the proper term is do-do storm in a dumpster fire. YOU HAVE BEEN WARNED! If you proceed now, it is totally ON YOU.

It has been a while since I left my review and have had people asking if I still felt the same way…read more I absolutely do! Metro Home Managers does a fantastic job and you cannot go wrong by using them for you property or to manage your condo association.

I've worked with Lance and Todd for almost 6 years managing the rental and upkeep of a single…read morefamily home in DC and can't say enough great things about their efforts/support. As an DC property owner and landlord based in California, I valued their end to end management of the property, inclusive of several repairs, that allowed me peace of mind from a distance. They were excellent at balancing the needs of both myself and the tenants and earned my confidence to the point of managing the renovation and sale of the property. I would highly recommend Metro for both property management and realtor support.

Top Notch Service - Top Notch Everything!…read more I interviewed three realtors before settling on Edward Quach of EQCO Realty. From the word "go," Edward was by far the most prepared- he came to the house with a customized list of comps and a marketing plan, and had already put some thought into his initial suggestion for the price target. Of the other two other two realtors I interviewed (both from "big name" realty groups), one didn't have a price target and asked ME where it should be set without coming prepared with comps, and the other strongly pushed a starting price that was $50,000 under where I started (and sold) with Edward. Edward isn't about pricing low to secure a quick sale. He worked with me to set a realistic price target and outlined a marketing plan to get us there. He didn't mind spending the time to help me understand my options, including taking the time to outline what the costs and revenue stream might look like if I chose to rent out the property versus selling it with him. Edward was always easy to get ahold of- if I ever needed to leave a message (which was seldom), I always received a return call within a few minutes. There was never a point where I felt that I was disconnected or didn't have any control over the process. My property was in good condition overall, but needed some work. I contacted my usual handyman for an estimate (repainting entire interior, carpet for two floors, minor drywall patching, re-grouting a bathroom, replacement of smoke detectors, etc.) and the estimate came in at $25k. I reached out to Edward for help, and his network of contractors got everything done, and done well, for less than half of my handyman's price. When I needed to leave the state to secure a lease on a new property, Edward stepped up to inspect the contractors' work. He sent photos, and offered a video tour to ensure the work was to my satisfaction. Later, when the HOA decided that me asking for a resale package meant that they should notice me to fix four items that they hadn't seen fit to complain about in the preceding 10 years (a few days before closing, no less) Edward came to the rescue again- all I had to do was send him the HOA's list of fixes, and he coordinated directly with his people to get everything resolved. When we had to make the big move in a rush, some important items got left behind accidentally. Edward came to the rescue again, personally running to the old house and shipping a huge box of items to my new address. Long story short, choosing Edward and EQCO was a solid win. This was my first home sale, and I was nervous. Edward was knowledgeable, explained what was happening with the sale (and my options) at each stage of the process, and kept me informed throughout. I highly, highly recommend Edward. Do yourself a favor, and go with Edward- you'll find him to be as responsive, trustworthy, and protective of your interests as I found him to be.

May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

I feel bad for you if you live in a community that is managed by this company. The only reason I…read moregave them one star is because I can't give zero stars. This is by far the WORST management company I have EVER dealt with. If you have a problem, too bad. They will not respond, and when they do, they will argue with you and you have to follow up 5 times before getting anything done. When it does get done, you have to follow up with them again to get it done right. I wish our community would use a different management company, but I'm sure they are linked up some how. Awful company. If you are considering using them, run, burn their number, retract your email, whatever you have to do!

Simmons management is nothing short then a shining example of what not to be, as a so called…read moremanagement company. My HOA currently use them and can honestly say I've been truly disappointed the board will not toss them to the curb.