Alex. !! Thank you for your professionalism and for taking care of what we needed. It was a genuine pleasure to have you in our home. Appreciate that there was no "upselling" because right now we just wanted maintenance on one of our units. Thanks to Joey and Ashley for talking with me. Maitz has provided service to us for 25 years. Highly recommend read more

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Called and made an appointment they tell you they are coming until they dont unprofessional and unreliable

Bethlehem, PA: Im starting an investigation into Maitz because I believe that I was scammed and taken advantage of. Being on the spot with no water heater I felt pressured to have the work done. Later I came to realize how extraordinarily over priced they are. They use predatory lending practices. A part I was told would be free of charge, I was charged over 500 dollars for. I may have to follow through with legal actions if Im unsatisfied with their response to my inquiry. read more

Initial response was awesome. Very timely. Advisor showed up on time. Presented a lot of info and recommendations. Sent a quote. So far, all good. Upon reflection, decided I wanted something a bit different. The advisor said sure, we do that. Do you want a quote? Yes. And then crickets. So, called him directly. Never got in touch. Left messages. Sent emails. Called the office. Same thing. After 2 weeks finally connected with a "supervisor/manager". Promised feedback. Nothing. That was one month ago, after a month of trying to chase down a promised quote/estimate. I really don't understand. After such a promising start, why ignore a potential customer with ZERO follow up? Pretty crappy. read more

I have had good experience with Maitz with their service and costs. Just had a new heater/air conditioner put in. Nice unit, workers were fine, but did have a couple hiccups as they programmed the thermostat and the unit differently, so my unit went off twice, right when it hit the freezing mark. The tech that came out the second time was great. Now to go onto the bad part, I financed this, the salesman said I would get 0% for a year and 12.99 after. Bad on my part, didn't really read what I signed. The finance company, Goodleap had me at 12.99 day 1. It took 7 calls to Maitz to get them to rectify it, and yet they didn't. They sent me a new contract that had 0%, but something was never done to get the finance company to cancel the first and switch to the 2nd. I was so done with the lack of getting this fixed, I just switched to a 0% credit card, bummer part, I had to pay a 5% fee to transfer. So I'm not sure what to do going forward with maintenance, but it's a super big lesson on questioning to be sure what I am being told is what I'm getting. read more

Lyle was great. He walked me through everything he was looking at to locate our problem and he gave me 7 different options to do. Let me know that something can wait if i did not want done that day and he really went above and beyond for me. Really great person. Made me feel relaxed and at ease since i was there by myself. read more

NG. They talked more than they did. Comparing the price you paid Vs value and quality your received, you may question yourself why I paid so much but not meet my expectations? Please compare before the decision. read more

I pay $20 monthly for a service contract with this company. They are supposed to inspect my two HVAC units twice annually. Up until last year they would call me to schedule these inspections, usually one to two months in advance. The last inspection was in November 2024. They have not called me since. Discovering that, I called them today to schedule inspections and was told the earliest they could do it is four months from now. I was told they have a lot of inspections to do and that is the earliest they could do mine. Because of that and the fact they charge more for plumbing work than any other plumbers I used in the past, I cancelled my contract. One of my HVAC units is still under warranty, so I expect them to honor that and perform annual inspections at no cost to me. Let us see how that turns out. read more

We chose Maitz because our oil boiler died during the coldest part of winter 2025. We had tried calling a few places but most couldn't even come for an evaluation for a week. We had one company in, but they used cheap equipment and were pretty rude during their visit. I have to say, the Maitz salesperson who came was truly doing his job. He sold us on the excellent service they would provide...guaranteeing that the installation would be completely professional and that we'd receive the best service for years after installation. Full transparency...we have an old house and getting to the basement is not easy. However, I'm sure we're not the first house like ours and any professional company should be able to manage the installation. Day of installation. 2 techs showed up and were rude for the entire duration of the installation. Sales guy promised they would put down protection for our floors and make sure everything stayed clean. They put down a few pieces of cardboard leading from a door in the kitchen to the basement, but then proceeded to go in and out of a different door tracking muddy snow through the house. They spilled oil all over our basement floor while taking the old boiler out. Again, they were rude and unfriendly the entire time. Installation complete. We noticed the boiler was a bit rougher sounding and louder than we expected for a new unit. They said "your chimney needed cleaning" and didn't budge. We were pretty sure that wasn't the case but who could argue with professionals. A day later and we're smelling strong oil smell and we noticed oil in the tray below the boiler. We called them. One of the same technicians comes out to take a look. He's all friendly now and says they "must have broken a gasket" during installation but he fixed it. Ok, fine. Another day goes by and we're still smelling oil, strongly. They send a completely different technician out. He's down there for a while and then we can hear him on a call with someone. Then he tells us that something wasn't set right and so it was spraying too much oil into the burning chamber (burning through half our oil tank in just a few days!!) and he basically had to perform a complete cleaning/service because it was sooty, and tune the entire system. He explains all the extra oil was actually leaking out, pooling on the tray, causing the smell. We didn't get any calls from the company, any apology, no offer of a discount or reimbursement for this fiasco. Even the sales person never followed up to see how the installation went. Fast-forward to Fall 2025. We switch off the oil boiler in the summer and switch to electric, so before we switched back to oil, we wanted it serviced. Decided to call them since they did the installation. Couldn't get in until Feb 2026. The day of the service comes and they had sent the wrong type of technician! He could only work on gas furnaces, not oil. They had to reschedule. The night before the new appt, we got a call that said they were canceling because they were only taking "emergency appts" for the time being. We had a scheduled appt!! I can understand not taking on any NEW service appts, but this had been scheduled for months and was only rescheduled due to their incompetence. So we are DONE with them. I would give them 0 stars if possible and recommend you to RUN away from them as quickly as you can. read more

I gave a 5 star review to this company last year, I believe. That was a mistake. Since then Maitz has proven to be like many similar big heating/cooling/plumbing companies and maybe worse. Fast talking technicians have you sign a contract they include in your service bill without explaining what you're signing for. I found out I signed for what I believed was a regular maintenance service of my furnace and a/c, but they changed the appointment date without notifying me and when they did arrive on the changed date they claimed it was just for furnace and not a/c. About six weeks later my furnace broke down. I called Maitz believing they would stand by their work but they informed me that wasn't the case. I needed service so I had to request emergency service about 11 am. It was very cold, they said they would be over between 2-6 pm. At about 1:30 pm my hot water heater also broke down. I called Maitz to inform them. They said the appointment would be more like 4-6 pm. At about 2pm they called to tell me they cancelled my appointment because they "didn't have the man power" Three hours that I could have called another company wasted. Furious, I told them they can't do this, but they just reinforced their cruel, incompassionate decision. My response to them: I will never call you again" read more

Absolute scam job. We had a minor issue with a toilet in our master bath and we were quoted 500$ to replace a valve and 450$ to replace a 14$ part. The job took me (as a homeowner) less than 30 minutes to replace). The free estimate was 89$ because they came out to the house. Pick another company, one that's actually honest. read more

​I don't even have to get them to come to my house to know there's a con job going on here . I called for pricing locally in Pennsylvania , and somebody from harp in Connecticut kept ringing my phone off​​ the hook. Once answered, I was told Maitz was their 'sister' company. Told her I was looking for pricing, and was more interested in setting up appointment and appointment than giving me membership pricing. ONCE she underdstood (and it took a while, as well as hanging up on her several times) she started blurting out numbers, and didnt sound to educated on them. She was pricing me per unit, and when she got to my AC, which is a ductless unit, she priced me for every mini split head unit as a seperate AC unit. So for an HVAC duct unit it would be $120, but for a ductless unit with 4 heads, it would be 120 per head, and also for compressor. So $600 just for my ac unit. lol then 120$ for furnace, and extra because its oil, and at that point I just hung up and blocked the number because she was compulsive about calling me. I pay my current Deluxe/Haller company $380 a year. And that INCLUDES all my mini splits, heat, all plumbing, all electric and free servicing twice a year for heat and ac, 15% on parts and labor, priority service calls and heavily discounted service calls (like $19.00 if im not mistaken) I will NEVER EVER sign with Maitz, or HARP, or whatever they call themselves. read more

Our hot water heater tank was leaking due to the hard water. We reached out to Maitz and they scheduled an appointment for the next day early in the morning. I requested to have Brandon Acosta as the technician. Maitz obliged and sent Brandon. He gave us different cost estimates and we agreed. Brandon installed the hot water heater and explained what he was doing. He cleaned up after he finished and showed us how to maintain our hot water heater. He even showed us how to flush out the heater and that it should be done yearly. Maitz is a reliable company and they do work with their customers. Maitz treats their customers like family. They are honest, friendly and professional. Maitz is our go to company. If your looking for a reliable and reputable company, please look no further. Maitz will meet all your needs. This company is a rare gem, you won't be disappointed read more

I have a water heating leaking and called to schedule an appoint to have it looked at and to get a quote for a replacement. The woman, Christine, who took the call was unprofessional and rude. If this is the person they have first representing their company, it must me a reflection of their company's culture and I want no part of it. read more

We have been using Maitz Home Services since purchasing our home in 2019. This morning at 5A we realized our heat pump was not working and house temp was 64 degrees. After figuring out our propane auxiliary heat was not working, I placed a call for service at 5:30A, spoke to a live person and set up an appointment for this morning. Kyle arrived as scheduled, did a full check out, explanation and we are back up and running. Thank you!!! This is the service we receive each time we are in need. read more

Get 2 star because Maitz did return my payment, but would not use or recommend. Central air blowing warm air, called and "Audie" showed up on time 6/7. Came in, he seemed "sleepy". Looked up at ceiling opening in closet to crawl space and says "this is not that large". I say no but in the last 15 yrs company's have gone up there for maintenance and 5 yrs ago a new central air. He brought up ladder knocked down baby gate. Takes pictures tells me the duct came off of AC (similar to back of dryer). Then says you need floor so I can have access to repair! Price $1,120! No way if you can't do it for what ever your reason get someone else in your company! I'm not getting a floor so you can do a 10 min job! I called a family member (out of state) who does AC and sent pics who verified the job. Called Maitz of course no one to talk to!! the customer service sent emails to Maitz rep. Sandy called me back Friday unable to answer, played phone tag. Had another company come in on Saturday 6/10 and it was a 10 minute job. AC was fixed no floor didn't even use planks! Finally got in touch with the customer service, and they returned the money and Maitz had no idea why this technician "Audie" even said anything about a floor because they don't install floors! they don't know where he got the quote and it was on their billing paperwork! So I would never use them. Update: Steve There was no invoice number but I spoke with several people in customer service who have everything documented. I spoke with "Sandy" on 6/12 who handled the matter. If there was more than one customer who had this similar problem that be a disgrace. read more

Maitz Home Services - AC air duct - Plumbing Near Me - Allentown, Pennsylvania

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Maitz is the worst home services company that we have ever used. The ultimate extreme disappointment started when they gave us a four hour window (12pm-4pm) in which they would arrive, which we thought was a little annoying -- they really need that much flexibility in their scheduling? -- but whatever, at least they make a claim on their website that they are "ALWAYS ON TIME"... Hahahahaha, surprise! Joke's on us! 4:45 and they STILL hadn't arrived, and we had been all ready and waiting for them since noon. My husband had even taken the whole afternoon off from work to be there to meet with the technician. It just got worse from there... The receptionist when we called to find out what was going on wasn't even apologetic, she kept saying "we're short staffed right now" as though that was supposed to excuse everything, as if they weren't a business that had made a promise to a client that they failed to fulfill, as if we should be apologizing for being annoyed that they were so late. She was really unbelievably unprofessional. The technician spent the whole time on his phone either calling who knows who or "looking things up"... He got our heater going again after two hours... We paid a ton for the delightful experience... And then it stopped working again the next day. We called a different company who fixed it for a lot less $$, and now two months later it is still working. Maitz gets ZERO STARS from us. We'd recommend any other home repair service we've ever used over Maitz. Beware!!! read more

ABSOLUTE WORST!!!!!!!! I needed an appointment ASAP. I called scheduled an appointment for that same day. I received a call back later that same day telling me they needed to cancel that appointment and schedule one for over a week later. Here I am home all day today waiting for my 10am-2pm appointment. I missed 2 phone calls from them around 9:30am because I couldn't didn't hear the phone ring. I called them back shortly after 10am only to be told they had cancelled my appointment because I didn't answer to confirm the appointment that had been confirmed via text message the day before. I was then told they could schedule another appointment for another week later even though it was shortly after 10am and my appointment was for 10-2. My gut told me it was a poorly run company and I should have listened from the start. read more

I have been dealing with Maitz for several years and so have my neighbors. The only way I received a phone call back a few months ago, was to write a bad review. So here I am again. They have really gone down hill after Horizon took over. I thought we resolved my issue and they were to waive the service fee for a year to come out; now they are stating that is only for heating and cooling. I know what I heard on the phone; for all the troubles, they were going to waive the service fee for everything. I called on Wednesday Aug 17, 2022, almost 24 hours ago and they told me no, I would still need to pay for the service fee for any plumbing. I requested the customer service person that read through all my numerous phone calls, to call me. Clearly she / they are in no hurry to call me. I may have a plumbing emergency. read more

I am so happy i contacted Maitz services. Jose was my service assistant and I am thrilled with his work ethics and his work. My bathroom was left clean and he took care of the garbage and disposal so I did not have to deal with it. I appreciate his honesty as well. I will be calling back soon for the other jobs I need and I will be requesting him for sure. Thank You Jose. Stay Blessed and thank you Maitz for employing quality workers like him. --Happy & Satisfied Customer -Y. Nunez read more

Exceptionally bad company with outrageous price gouging and poor customer service. Stay away from this company. I smelled gas when I got home from work on 3/30/22 so I called UGI to investigate. They came and determined it was the gas boiler having a venting issue so it was turned off and tagged. I called Maitz at 7pm and was put on hold several times until around 745pm and was told there was no one available anymore today and scheduled me an appointment the next day. The temp that night was in the 30's. I was quoted an $89 fee to come out and look at it and a "fuel service charge" of $20. I asked about that charge and they said because the price of gas is so high they "have to do something for their guys". When Audie and his trainee got here they went to take a look and came back upstairs and they had me sign a quote to look at it for $270 -- which broke down to $89 dispatch fee, $20 fuel surcharge and a $161 troubleshooting fee. I agreed because essentially i was worried about the gas smell and had no heat. My gas boiler is 7 years old (installed and serviced by Maitz). I agreed but told them I was going to complain to the company about the hidden fees. They worked on it and said they fixed the immediate problem for now by caulking up a small hole in a PVC exhaust pipe (A HOLE WHICH THEY CREATED IN 2021 AND ENDED UP PUTTING A PIECE OF TAPE OVER IT- I KID YOU NOT- I'LL POST A PICTURE). Then they proceeded to give me three options: Option A $270 total for the dispatch fee, fuel surcharge and diagnosis fee (no charge for the caulk- Thank God!). Option B $9086.00 which includes replacing the HEAT EXCHANGER for 6188.00 (WHICH BY THE WAY IS STILL UNDER WARRANTY- but I understand is expensive to do) and $2628 to replace the EXPANSION TANK AND VALVE (which they already replaced in 2019 for $239). Also Audie didn't think this was a good idea (option B) because the rest of the boiler and parts would still be OLD (it is only 7 years old) and also "IT MIGHT TAKE A YEAR TO GET THE PARTS YOU NEED". Option C $270 (same as Option A) but with a FREE price quote on putting in a new system (LOL). I called to complain about the "upfront honest pricing" mentioned on their website and specifically asked about what the dispatch fee covers vs the troubleshooting fee. The CSR said the dispatch fee included the price of gas but this is a temporary measure because they don't want to raise their prices (LOL)!  I asked Audie when they pulled up in a company truck if they make them buy their own gas- he laughed and said no. I think their pricing is very deceptive to essentially quote $109 to come out and then spring a $161 troubleshooting fee on top of that. They take advantage of people when they are in need of immediate help and I would guess that the service techs work on commission trying to talk you into expensive whole system replacement. I did call the office as soon as the techs left to complain about the hidden fees and was told that some one will get back to me in 3-4 business days. In all honesty, I didn't expect a call back but they surprised me by calling me the next day and offering a one time COURTESY refund for the diagnostic fee and the fuel surcharge. I appreciated that they tried to make it right, however i don't appreciate the shady pricing in the first place. I'm switching companies now. read more

Maitz Home Services - The hole they drilled 2 years ago and covered with a piece of tape is now filled in with caulk. - Plumbing Near Me - Allentown, Pennsylvania

We have used this company twice for 2 plumbing jobs. Although the technicians were very nice, and did a thorough job, the price gouging is insane. Will be going elsewhere in the future. read more

This is our first time using Maitz Home Service. We needed to install a light in the shower and replace a bathroom exhaust fan. Chris, our technician, was professional, and completed the job in a timely manner at the quoted price. We definitely will call Maitz in the future when the need arises. Tom B read more

i had a plan with them $19.99 a month. They are supposed to check my heating and air conditioner twice a year. they came out after the heater season and air conditioner season was half over. twice this air conditioner season was rescheduled due to staffing problems and emergencies. this third time was between the hours of 12 and 4. no show so I canceled the service. read more

Racist company! I manage rental properties in downtown Allentown. I do most of my service work myself. However, I had to travel away on business and one of my properties developed a water leak. A water leak is something that needs to be addressed right away. I called Maitz and scheduled an appointment. Because the technician could not get there until later in the afternoon he did not arrive until 4:00 PM. The technician had to park about a block away and because there were people outside playing music, he was afraid for his safety. He claims they were doing drugs. I know the neighborhood that was not the case. He refused to do the work and his company backed him up. This was a situation where a white technician was afraid of people of color for no reason. RACIST! read more

Made the mistake of having Maitz quote a new propane boiler to replace a system making heat for radiant floor and baseboard. They finally got a guy out to quote a price after a few weeks and never delivered or sent us a copy. Email or otherwise. From that point it took 2+ months to have them come back to install it but ironically and humorously they called me twice to ask how our new system was working! They hadn't installed it yet and their own office didn't know that? Something's amiss maybe? Once the real guys showed up to do the work they told me I needed new regulators on our propane storage tanks. I didn't quite understand why or frankly believe them at this point ( maybe I had trust issues with this relationship?) so I had our regular fuel service guys out only to discover the regulators were fine but the tanks we owned had expired and required replacing. Who'd have thought? Ultimately the system got installed in sub freezing weather finally ( they were originally contracted in mid October) and does work but frankly the chasing and calling and being asked to comment on a job not yet started makes me wonder who the heck's in charge. If you want my honest opinion in the Allentown Reading area call Elite Fuel Service. There is nothing they can't fix install or repair when it comes to heating systems. I'd say I have buyers remorse but it's actually way worse than that. They're expensive, they overcharged and under delivered in our experience. Stay away. read more

Received apart from our water softener company at free. No charge all we had to do was have it installed. Maitz came out and wanted $1500 to install a part. We already received from the company. My neighbor came and fixed it and took 15 minutes. On top of $30 in parts, this company technician works on commission price. Gouging is an understatement, read all the other revnews they speak for themselves. read more

Shady and not to be trusted. The only and if even positive input is that they came the same day, but they do that so they can take your money. Tech spent a whole day and had to come back another day because they could not figure out the problem. They changed wires which cost $250, still it was not working. Another tech had to come to tell us that it's the compressor and that due to underlying issues we were better of to get a whole new system. Paid for the so called work without resolving issue, told us that I saved $600+ for what? For wasting my day and $350+ gone down the drain. Also they charged $100 to replace the humidifier replacement pad when it is $20 online. They overcharge and take advantage of people in need. Absolutely appalled and horrified by my experience. Always willing to give anyone a chance, but listen to the bad reviews. They aren't lying. Very evasive when answering questions about the warranty. They quoted us from $14-16k to replace everything by an advisor. They spoke a lot of how trustworthy and reliable they are. It didn't feel right. Got another opinion, they diagnosed in less than an hour. Found the warranty on the heat pump and quoted us a fair price for a new compressor without having to replace the whole system. Maitz quoted us 3x more to change the compressor. read more

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. I needed my main line flushed out. I called and was told $89. I thought I must have misunderstood because it usually costs $300-400 to flush a main line. I called a second time and they confirmed that was the cost of the service, not for a service call, and that there is no charge for that kind of service. The technician came. I explained the issue. He said he needed to lift the toilet and the cost to lift the toilet is $355. I changed and replaced the toilets myself and could have done this myself for free, but I thought he was going to do more work than he did. I explained that the gasket underneath was broken and part of the PVC pipe. There was a replacement fix over the broken gasket. He told me he would repair it. All he did was slap another wax ring on. No pipe was actually repaired. He told me that the pipes in my basement weren't pitched correctly and that's why I am having this issue with the main line clogging. For another $246, he told me he could fix that. He literally cut 1/4 in off the pipe out and put a brace on the pipe. It took 10 minutes. Low and behold, this did not fix anything. Three weeks later to the day, I flushed my toilet and had sewage in my shower again. They sent a new technician. He told me that the last guy did poor work. When he cut the pipe and lowered the one side, the other side seesawed up and caused all of the pipes to back pitch. He gave me three different quotes to "fix" the issue, ranging from replacing all of the plumbing to putting in another, bigger air vent. The quotes were anywhere from $7k-2k. I thought this didn't sound right. I called the previous owners of the house. They said in 20 years, they never had this issue. The house is only 20 years old, so really everything shouldn't need an overhaul and the pipes couldn't be the real issue. Not even two hours after they left the SECOND time, things were backing up. I called in some family friends. After hours of looking at everything, it seemed like the issue was a clogged air vent. At this point, I called Maitz and asked for a refund. They said they couldn't do that and needed to make a THIRD trip. I explained that I felt that the air vent that vents to the roof is clogged. I live in a one story house. I told them I don't own a ladder. The manager, Ken, assured me that they would be there at 4:15 pm to complete the job (for a third time). They arrived over an hour after 4:15 pm. They did not have a ladder to get on the roof, not even a six foot ladder. I told them what I felt was wrong, Freddy was arguing with me that the pipe was not an air vent so it couldn't be clogged because it's not a vent. He called a technician in from the car and asked "what is this pipe," the second guy replies, "an air vent." Since they don't have the equipment, they wanted to go in my attic, cut the pipe from there, and do more guesswork. I said you did not bring the right equipment, we are not cutting anymore pipes, call Ken and tell him I want my $1400 back. I learned that the van isn't even big enough for a ladder, nor do managers work after 4:30 pm. He had no one to contact. The people they send out to your house are also not actual plumbers. They are "apprentices" and it is unclear of their qualifications. You think you are hiring a licensed plumber, but that is not who arrives. As Ken told me, it is perfectly legal because they are operating under the supervisor of a licensed plumber. I'm not sure how that is possible though as no one is able to be reached after 4:30 pm. They left and said they would need to come back a forth time. I said, I expect a phone call and a full refund. The manager emailed me the next day to say that they were working to decide how much of a refund I would be getting. I filed fraud charges with my credit card as the work wasn't completed. My credit card handled it from there and I got a full refund. read more

Scheduled an appointment with Maitz. I explained what I was looking to get done which was to light a pilot light on my gas fireplace. I asked if this was something that Maitz handles. The tech person that I spoke to said, absolutely and we proceeded to schedule the appointment. My appointment timeframe was set for between 10am to 2pm. So they then showed up at 2pm just to tell me that lighting a pilot light on a gas fireplace is something they do not handle. What a waste of my time. The answer that I got was well the tech people who answer the phone don't really know what we do and that there is no good communication within the company and the people who answer the phone and schedule appointments. I will never waste my time again and I suggest others do the same. read more

I called Maitz to come and give me a price to fix a broken sewer line. They never said anything about a service charge for an estimate. My sewer company had already looked for the break in the line with a camera and told me exactly where the break in the line was. Maitz told me that they wouldn't do the job unless they ran a camera in the line first. They wanted $853.00 for running the camera. I told them it had already been done but they didn't care. I asked how much the repair would cost and was told they wouldn't know till the camera work was done first. I told them to forget it. They then told me there was a $40.00 service charge. They never did give me an estimate. Stay away from Maitz. Scam artist.. read more

I contacted Maitz to help diagnosis and fix my furnace that wouldn't kick on after summer. There initial service and response was fantastic, arrived same day within an hour on a Sunday. I shared with the technician that I thought it was the induction motor. The tech spent two hours evaluating the heating system to come to the same conclusion. I asked them for an estimate which included a like for like replacement of the induction motor which was still made so no significant changes were required. They quoted me $2,350 which was after a $750 discount to replace the induction motor. I declined purchased the induction motor online for $315 including the new control board and installed it myself in an hour. I am so disappointed that a service provider would try to charge $2,350 for what was no more than a couple hour job not including the initial service fee of $153. Avoid this company at all cost. Location is Allentown PA!!!!! read more

Audie was awesome; very knowledgeable, knows what he is doing and fully explains the job! Hopefully before he retires, he passes on his vast knowledge to the next generation of technicians! With the recent change in mgt, there appears to be a much better communication stream happening. We are long time customers of Maitz and planning on continuing. Highly recommend! read more

We scheduled an A/C check up using one of their company coupons. The coupon was for $59. We were told as long the unit didn't need anything it would only be $59. That if a problem was found it would be a service call then for $89. The technician arrived on time and he found nothing wrong with our A/C unit. However he charged us $89. He stated that we were misquoted a price by the office. We called the office and they were supposed to get back to us within 24 to 48 hours. It's been over two weeks and we've heard nothing. Apparently the do not honor their coupons. I don't think $89 was unreasonable for the visit anyway but if you advertise a coupon for $59 you can't turn around and charge $89. I will never use them again on general principle. read more

Maitz Home Services - Plumbing Near Me - Allentown, Pennsylvania

They dont response on time and no connection people working in the company between them . They are getting your money but they dont solve your issue .I never advise this company anyone . If you like to suffer you can work this company read more

The technician was timely and tried to fix a fan motor problem by replacing the capacitor for $400. He reduced the price when it didn't work. He estimated $1700 to replace the motor, twice what another company estimated. It seems the idea was to recommend replacing the system but I can imagine what that would have cost. I recommend Maiz if you need quick service and don't care how much it costs. read more

Had an emergency with my AC. Called about a part I needed on a Sunday. Their reply was "we don't sell parts over the counter" without a service call. But do you have parts, yes. So is this why the call themselves "home services" because they only charge you a fee to come out even when the homeowner knows what the issue is? read more

I called Maitz because I thought I needed a replacement for the faucet on my kitchen sink. An appointment was made for Tuesday, between 12:00 and 4:00 pm. They called me to let me know that the technician was on his way and he arrived at about 1:00 pm. I showed him the faucet, and explained that I had had a new well pump installed a few months ago. He removed the head of the faucet, took it out to his truck and dismantled it. He cleaned a lot of junk out of it, and reinstalled the faucet, which worked perfectly! Had he installed a new faucet, the cost would have been about $1500, but I wound up paying only $138.00! He could have told me that I needed a new faucet, and I wouldn't have known the difference. Given their honesty, I will use them again. read more

A/C conks out in the middle of a heatwave on Monday the 2nd. Call my home warranty people, their guy calls Tuesday morning to say they will be out the following Monday. Call a person who did service before. No response. Call Maitz Thursday morning, they send a guy out that afternoon. Several pounds of refrigerant and $600 later, my house is cooling off again. Eric, and his apprentice Jose were outstanding. Very respectful of the property and very knowledgeable and polite. Time to drop the home warranty people and sign up with Maitz long term service!! read more

I had my boiler serviced last week, I had a misunderstanding with the work that was done. Maitz Home Services blew me away with the resolution. I am once again a very happy customer. Philip D Bethlehem PA read more