Had two young guys come out to service my Generac generator for the yearly check up and they did a…read moregreat job. They both knew exactly what they were doing and were very well trained., Trinity electrical is definitely a first class organization!

We have had an annual maintenance contract with them for several years and finally fed up!. Same…read morestory as previous negative reviews. And I am not even sure what we get for the annual maintenance. There is no trouble-shooting or preventive maintenance. Shortly after each annual maintenance, it coincidentally seems to fails its weekly self-test. One of the receptionists is worthless -- rude and dismissive. It seems as though they are not interested in remedial maintenance -- only new installations and component replacements (no trouble-shooting). The technicians seem incompetent. They charge a ridiculous amount for each visit without a guarantee of repair. One time we had a failure because of mice eating the wires but the technician would not fix it because he was afraid of the mice.

Made an appointment. Took the day off because of the window of 11-3. Received an email the day of…read moresaying it was cancelled. I called and was told they have to prioritize people with no heat, which I can completely understand, however, how many people are there??? I took time off for this and also told she called me many times to let me know this and that was a lie too. Place is an absolute joke. Don't bother with this company. Thanks for nothing!!!

Great company and Paul was wonderfull. They fixed by proble in the same day. I was changes a good…read moreprice and I will nver go back to my former company I used for 20 years. Best service!!

I highly recommend BB Electrical Services. Thanks to Brian my long arm sewing room has some…read morefabulous track lighting with clean white LED lighting. Brian was very knowledgeable about the type of light bulbs I would need as a fiber artist to work with my fabrics with a nice clean light that helps accentuate the fabrics colors and texture which aids me while designing the quilting design that will compliment the fabrics or my designs. Besides installation of the true white lighting in my quilting studio we had Brian back out to wire our basement with outlets throughout and some fluorescent lighting in certain work areas. He was very knowledgeable in our county's codes and made great suggestions regarding the placement of the outlets to accommodated it needs.

Hired BB Electric to run electric to my new home. Signed a Disbursement schedule wirh my mortgage…read morelender which clearly showed the terms of his payment intervals. When it was time to start he job, he demanded different terms, then quit on me though he had signed paperwork indicating he had accepted the job. I feel I did not have a good experience with him at all.

We use GenPro for maintenance on our standby generator. Since we started using them in 2015, we…read morehaven't been disappointed with the experience. We see them 2x a year for service and each service is scheduled about 30 days in advance by their friendly office staff. They're always punctual come appointment time which I really appreciate. When they guy is here we only see him for a minute or two before he starts doing his thing. I assume they're doing great work, because whenever there's a power outage the generator starts up without any issue. All in all we're very happy with GenPro. I'd definitely recommend them for generator maintenance in Bucks County.

I am an electrical contractor and Generac retailer with Safe Circuit Solutions, Ltd. I had a…read morequestion about a business procedure and I looked for a larger company to reach out to to ask. The company I found was GenPro Power Systems. I called and spoke to Kelly and explained who I was, and what I was wondering, and even though they are also electrical contractors, she took the time to help me, even though she knew I was not calling as a client. That speaks volumes of this company, and while they are not in my area to give them my business I want them to get everybody else's business around them simply for the kindness they showed me today. Thanks again!

6 month scheduled maintenance of heat pump;…read more completed on time as planned maintenance is key to keeping HVAC operational

We had them install a unit. Didn't work right. It was very cold in our house in the coldest months…read more We called. They came out several times, several weeks apart for months. The problem was not resolved for months. They were blaming the manufacturer of the unit and were waiting on them. Back and forth back and forth. And we had to be home for all of these " service calls ". The workers were very polite. All I know is I froze my butt off for several months and they didn't advocate for us.

Noah did an incredibly thorough annual maintenance on my heat pumps. Then Leon came out to look at…read morean electrical issue and he also was extremely thorough. Both guys were very nice. Great service. Cliff

Our contract with Jack Lehr provides us with routine maintenance for our HVAC system. Today, Zack…read moreinspected our unit and found a defect. He had the necessary part in his truck and replaced it. All costs covered under our contract. Zack was polite and above all, knowledgeable. He saved us money on our electric bill by discovering our problem. We highly recommend Jack Lehr. Their employees are always efficient and go above and beyond.

Called and received quick response. Quoted job. Was told work would be scheduled in 2 weeks and it…read morewas & was completed to my satisfaction. Kept me informed during installation & price was as quoted. Would recommend to anyone.

We had an installation that seemed to go okay, but it soon became apparent that he had skipped…read moreunskippable corners. A number of things were fixed after several emergencies in the first two years, although he was always extremely difficult to get a hold of and all to ready to make false accusations of the family member living where the unit was. To say it was unprofessional was an understatement, but when you're dependent on someone's cooperation, you make do. This is a household with elderly people and a severely disabled person! Additionally he had failed to make one of the returns, the proper size, a problem, which was multiplied by the fact that we had electrostatic filters in, so they were making the most horrendous noise, and unable to do their job. We paid for him to fix that as if it was our fault.) I should also say that during this time, we initially used his sons for maintenance, but they were telling us things didn't need to be done that did need to be done. And then he became harder and harder to communicate with even forgetting and maintenance schedule. So we went with someone else for maintenance. But then chronic outages began--many times per week--for which we again needed to call upon him as the original installer (mind you, this is all within the first few years!). Andy was completely negligent, uncommunicative, and irresponsible in how he handled these both with us and the manufacturer, leaving a severely disabled and heat sensitive individual in a lurch for an entire spring and summer and causing intractable physical harm. We felt like we could not move on to someone else because of how tied the warranty business can be to the installer. Nonetheless another contractor was finally acquired on the second year and pressed the manufacturer just one more time and got the most essential problem taken care of with a snap of the fingers. I mean it took all of a week to get the most essential bit taken care of to stop the outages (Andy had failed to properly sync up the system with the generic electric board replacement the previous summer--his one attempt at fixing the problem). A friend who is an HVAC contractor felt like Andy was trying to avoid taking the typical amount of responsibility a contractor has to take for a replacement (manufacturers are known for almost always using their weight to not fully honor warranties), since at the time it looks like the entire unit was just a dud. Anyhow, every contractor who has come in here has acknowledged some puzzlement over Andy's installation choices, but now we are being told about many more installation problems w photographic evidence that clearly confirms at least portions of the problem (the unit is in the attic). Additionally, when it was installed, Andy never replaced the drain line, because he simply could not find the drain line and simply threw his hands up with a shrug. He could not figure out where it went to. You NEED to know where the dream line goes to in order to choose the correct furnace to put in. There are types of furnaces, which cannot drain to the outside. They need to drain to inside plumbing. Well, it turns out that we have that type of furnace, even though the drain line goes to our gutter. So now we are additionally looking at major installation errors and probably an unsafe furnace. I hate writing bad reviews and usually second-guess myself when I must due to recognizing that contractor's livelihoods are on the line, but I feel there is no choice but to warn others away in this case. He's a good salesperson--a bad contractor. As a previous review were indicated, it is more than a little suspect that his company name has changed three or four times already. I can only imagine he's trying to make it difficult for people to write reviews like this one. I would never have been able to dig up a current company name, if my smart thermostat hadn't alerted me to the current name. And, honestly, I was very tempered in what I said about the interpersonal dynamic.

HVAC person that is actually honest and fair and reasonable! WOW! Fixed my AC unit in the summer…read moreafter a rodent exploded inside it. Was just a coil, how would I have known! charged me for the part and install only, no extras! Fixed my gas heater at my business after a gas leak and the gas was shut off by the gas company. It was a bad valve thing, and once again, Andy diagnosed, ordered the part and fixed it right away. He also has a 1 year guarantee on repairs. This guy is a top notch professional HVAC guy!