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MainStreet Growth Management Group

5.0 (1 review)

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4 years ago

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Verizon

Verizon

(30 reviews)

$$$

We went to the Verizon wireless store on Pine Ridge Road in Naples, Fl at 10:05 am on a Saturday in…read moreOctober 2021. We were second in line and waited only ten minutes to be helped. The store very quickly filled with customers, so get there early. We were helped by Kathryn and she really knew her business. My husband & I both bought mini 13 iPhones. She went above and beyond to help us. She got our information transferred from our old phones to our new ones, & worked hard to get our Verizon account straightened out after she deactivated an old device for us. We're very happy with our new plan, and our phones are wonderful. This store does not have a lot of phones in stock, due to the pandemic. You may want to ask the person that checks you in if they have the product you want before you wait.

Buyer beware. Verizon is all smoke and mirror. lost my 15 in a car fire. Went to Verizon and the…read moresaid they had a promotion on a 16 pro for free. Also had a promo on a free iPad. What they did not tell me is that they added a 3rd line to my accoun. The new phone was not free. I went to to store where I got the 16 to question them and the slick Willy sales guys just gave me a bunch of bull and would not answer my direct question, I asked them what it would cost to leave Verizon and the told me almost $1300. The said I had a 3 year commitmen. Not told that when I got the 16. If you go to Verizon looking for a new phone make sure you take an attorney with you

Litestream

Litestream

(7 reviews)

It's really not fair to only have ratings as low as one star when describing businesses like…read moreLitestream. Negative stars are the only fair way to measure such consistent and systemic incompetence. I contacted them the other night because of some issues with my television service. The genius on the other end of the phone told me, "It was impossible for their piece of equipment to process HBO." Guess what I was watching on that piece of equipment - HBO. They scheduled a service call for today, between 10:00am - 12:00pm. It's 1:30pm, haven't heard from anyone. I just called Litestream, and they have no idea where their technician is. This is one of the better interactions I have had with Litestream since the Board at Carlton Lakes bought into the BS Litestream was passing, and gave them the exclusive contract to cable and internet service. If your Board ever considers doing business with these purveyors of chaos, protest vigorously until they are vanquished! If that doesn't work, seriously consider euthanizing the members of the Board...

I have currently been trying to reach out to Litestream about exchanging the modem/gateway that…read morethey provide with the retail Arris I just purchased. However, aside from the constant drops in service I can't even get a hold of this company. Their (877) 212-4744 number says that it is out of service! How can any truly reputable company not have a working phone number for their unfortunate HOA customers who would never chose them over ANY of their competitors. The service itself is absolute trash. Honestly me and three of my IT friends could write up code that would provide a stronger and more reliable service than this hilarious excuse of an ISP. Don't let your HOA board get in bed with them they are a truly laughable excuse of a company and an even worse ISP.

MainStreet Growth Management Group - isps - Updated October 2026

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