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    Main Street Radiology

    3.2 (81 reviews)
    Open 8:00 am - 8:00 pm
    Updated 2 months ago

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    Reviews With Photos

    MRI SUITE - DO NOT ENTER
    Jackson Y.

    After having read some reviews, I was a little apprehensive about getting an MRI at MSR. Fortunately, my experience has been great. I received a call from them one day after my insurance authorization came through. I scheduled an MRI at 4:30 PM on a Thursday and was told to come in at 4:00 PM to fill out forms. I arrived at 4 PM, filled out some forms and was directed to the waiting room in the back. I only had to wait 15 minutes before the MRI tech called my name. The MRI exam took 15 minutes and I was done. From beginning to end, I was done in 45 minutes...leaving 15 minute left on the parking meter :)

    Charging station.

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    1 month ago

    Friendly, Efficient and Helpful. I am in a wheelchair and they were very very helpful

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    5 months ago

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    2 years ago

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    5 months ago

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    4 years ago

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    Ari J.

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    8 months ago

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    3 years ago

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    6 years ago

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    Ari J.

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    2 years ago

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    5 years ago

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    2 years ago

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    2 years ago

    I called them 2 time for an appointment and they hung up after I waited 20 minutes 2 time. 40 minutes in total

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    2 years ago

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    4 years ago

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    Ari J.

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    3 years ago

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    5 years ago

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    Ari J.

    Helpful 5
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    3 years ago

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    5 years ago

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    Ari J.

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    3 years ago

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    Ari J.

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    3 years ago

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    5 years ago

    Excellent service. From the front desk young lady, to the male nurse and radiology technician, everyone was great and very professional

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    Ari J.

    Thank you so much for the kind review Zoraya.

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    5 years ago

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    7 years ago

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    Ari J.

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    5 years ago

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    Ari J.

    Thank you so much for your review.

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    5 years ago

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    6 years ago

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    Ari J.

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    4 years ago

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    8 years ago

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    Ari J.

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    Ari J.

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    5 years ago

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    Ari J.

    Thanks Olga, we appreciate the feedback.

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    5 years ago

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    Ari J.

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    7 years ago

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    Ari J.

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    6 years ago

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    Page 1 of 3

    Ask the Community - Main Street Radiology

    Review Highlights - Main Street Radiology

    Scheduling my appointment and check-in process went by quick and smoothly with the help of Hannah at the front desk.

    Mentioned in 4 reviews

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    Main Street Radiology

    Main Street Radiology

    3.3(92 reviews)
    0.9 miBayside, Flushing
    40 years in business
    Available by appointment

    I came here as a visitor, dropping a friend off. We went inside and a lady at a podium, directed us…read moreto a certain office. The lady in the certain office directed back up front. No clue to the exact "upfront office". Ended up in the wrong office, they directed us to the office directly in front of the very first lady at the podium who told us to go to the office in the back. I think that we are in the correct office! This office sends us back to the very first lady at the podium so that we can check in with her. Then they send her down stairs, I go along to wait in that waiting area. I get down stairs and the staff began to speaking rude to me as a visitor. I stood in front of the chair to see the directions they are going. ( I didn't move) They thought it was necessary for her to tell me that the room was fur patients only. I was responding by saying I'm just watching the directions. They other staff member was present and must have got offended by my response so she kicked me out of the waiting area and told me I had to leave the area. I asked, shall I go back to the room that we started in. Her nasty response was, just find a waiting room upstairs. The improvements needed for a pleasant visit would have been for the lady at the podium to take charge and ask questions so that she can do her job and direct people to the correct area. That would have prevented us from going to 3 different places. A staff member was blowing her nose the entire time I sat in the waiting room which was really disgusting. Om our exit, the lady at the podium did tell us to press "S" for street to leave the building. So I guess that makes up for the entrance..... NO! I wise not to come here again. Not even to drop someone off. I'll just stay in my car instead of parking in the valet. By the way, he was the only person to provide exceptional customer service!

    I called Main Street Radiology to make an appointment. My preferred location was Downtown Flushing…read more Unfortunately, they were booked until December. Luckily, the scheduler was able to book an appointment for today. It was about a 30-minute walk from my house to Main Street Radiology. I haven't stepped foot inside this Bayside location for eight years. My arrival time was at 11:45 a.m. to check-in. I completed the pre-registration questionnaire. I went downstairs to L1 for my annual mammogram, breast ultrasound, thyroid ultrasound, and abdomen ultrasound. Wish me luck!

    Photos
    Main Street Radiology - Lockers

    Lockers

    Main Street Radiology
    Main Street Radiology - Exterior - Rear

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    Exterior - Rear

    Main Street Radiology

    Main Street Radiology

    2.7(95 reviews)
    2.1 miDowntown Flushing, Flushing
    40 years in business
    Available by appointment

    Good thing first, the additional star in this review is for the customer service team on the…read morenon-billing hotline. They have been courteous and professional throughout this process, unlike the billing department. At first no one from the office informed me upfront that the same service--one I've self-paid for in the past at a cost more than 10 times less with other providers over three years--would cost this much. I've been a patient of Main Street Radiology for 4 years, and their service has always been excellent. However, this year's billing process has been an absolute nightmare. I have paid $1,100 and waited for their billing department to submit medical records to process the pending $800. Not only could they not locate my payment, but I also didn't receive an updated bill since August. Instead, they quietly updated the client portal without notifying me. Months later, I discovered that they moved the $800 balance to me on the portal--again, with no bill, no message, no notification. It has now been four months, and I am still waiting for a correct bill. Despite multiple promises, I haven't received a bill in the mail, any follow-up, or even a single reply to my email inquiries since December. When I spoke to their billing vendor, they blamed the holidays for the delays--a completely unprofessional and unacceptable excuse given how much time has passed. To make matters worse, they admitted during a call with my insurer that the original bill was incorrect. Yet, they still haven't provided the corrected statement they promised. Their communication has been wildly inconsistent--one day acknowledging the error, the next claiming the issue is "still pending," or even suggesting they might bill me later. This is despite the Explanation of Benefits (EOB) clearly stating that, the claim has already been paid under a different code, making their actions completely unjustifiable. No one from the actual office has reached out to resolve this issue, leaving me to deal with third-party vendors who lack the authority to take meaningful action. This lack of accountability, clear communication, and adherence to in-network contract obligations has made this an incredibly stressful and frustrating experience.

    I brought my son to get an MRI last week. His doctor referred us to Main Street Radiology. I…read moreusually go to the one on Francis Lewis Blvd, but the Downtown Flushing location had earlier availability. Avoid downtown Flushing if you are driving whenever possible. It is overcrowded and the new traffic patterns where almost every road is either one way or no turns allowed... First impression was the parking lot was for employees only? I had to circle back and look for a parking lot. 2nd impression upon walking in was the waiting room ... I had flashbacks of being in the DMV. After a short wait, we went upstairs, got the MRI without any issues.

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    Main Street Radiology
    Main Street Radiology
    Main Street Radiology

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    Stand Up Mri of Queens

    Stand Up Mri of Queens

    3.5(13 reviews)
    3.2 miHillcrest, Flushing

    If you struggle with traditional MRI machines, Stand-Up MRI of Queens may be exactly what you need…read more After experiencing panic attacks during previous MRI procedures in enclosed machines, I needed an alternative. Stand-Up MRI of Queens offers an open seated MRI experience that changed everything for me. It is a little snug, but the open design makes all the difference. I had no issues sitting through the entire procedure, and for someone who had been dreading MRIs, that is a big deal. The technician recognized me from a previous visit and was warm, professional, and genuinely helpful throughout. That kind of familiarity and care goes a long way when you are already anxious about the process. One thing worth knowing that I did not realize until recently -- they will arrange transportation to and from your appointment and bill it directly to your insurance. I took advantage of the ride home and it was a seamless experience. If that is something that would help you, do not hesitate to ask about it. For the foreseeable future, this is where I will be getting all of my MRI procedures done. If a traditional MRI machine has ever caused you anxiety or panic, this place will be a game changer.

    Dear Stephanie, kiara and Dom My name is Ms. Franklin, and I…read moream a medical care coordinator at RCCS a non-profit organization that assists cancer patients with various support and services. Just want to tell you how much I appreciated the help your imagining center provided to us on behalf of our pt for an MRI he took back in May. We needed the CD disc right away to share images with his physician, and you personally delivered it to him within the hour! This is such extraordinary care and concern for one of your clients, we have never ever seen that level of care before, and we, the pt and his DR are truly grateful. As much as possible, we will now refer to your excellent center. Again, our heart felt appreciation. Everyone should know, if they need an MRI, and something additional has to be provided, this is the place to go. Thank you

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    Stand Up Mri of Queens

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    Lenox Hill Radiology - Comfy chairs

    Lenox Hill Radiology

    3.5(10 reviews)
    2.2 miDowntown Flushing, Flushing

    The Good - Convenient location and clean office The Bad -…read moreZero respect for patient's time and very in-experience tech who does poor job that require multiple visit and unnecessary redo of routine test. 1st Appointment, after scheduling appointment for routine annual mammo and ultrasound, I received 3 separate call to see if I am come in earlier as the technician needs to leave early (it was a Friday late afternoon appt), and each call with request for earlier and earlier time. 1st call ask if I can come in half an hour earlier, sure no problem I said. 2nd call same request, said yes already plan on being 30-45 min before appt given previous call. 3rd call again request to come in earlier as tech needs to leave early, but request I come in at 11am, when the schedule appointment is 3pm, I said no, I can come in an hour before max, they said ok, and kept the initial schedule appt time. Should have been the red flag sign but figure give them benefit of doubt until the actual visit. Day of appointment even though arrive almost an hour early, end up having to wait and even come back between appt time as one of the tech wasn't yet available given I arrive too early (even though per their multiple request). Other wise appt went as expected. Get a call and letter with request to come back for re-test as one side the imaging was not clear from the test. Didn't think I need the re-test, given last test was 6 months ago and was clean at another location. But given my doctor insistences that health is important, figure get the re-test "just to be safe". For the 2nd re-test visit few weeks later, was about over an hour wait time for the redo of mammo and ultrasound. Was told, given computer issue that the doctor can't review the scan result after test, and to go home and wait for result. Gets home received a voicemail with request to come back again for another more scan, as imaging still not clear!!!!!!!! This is when I start questioning things, why 3 re-do for a routine checkup when no issue just 6 months ago at another location. Patient should not have to be inconvenient for tech's poor and rush job. Also review of test history, notice they charge me for Enhanced Imaging test with the initial exam, and yet no result on website to show for it. I am definitely not going back given the experience! Completely disrespect for our time and inconvenience. People don't have enough sick day to waste several days on multiple re-do of routine test due to poor job.

    i waited 65 minutes today to have a CT done.....was shunted to a crowded waiting room despite the…read morelarger reception waiting area being virtually empty. i would suggest Main Street Radiology as a better choice despite being in downtown Flushing.... JESUS loves you!!

    Photos
    Lenox Hill Radiology - Great view of the LIRR

    Great view of the LIRR

    Lenox Hill Radiology - Clean & comfortable patient waiting room

    Clean & comfortable patient waiting room

    Lenox Hill Radiology - Plenty of space and oh another TV!!

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    Plenty of space and oh another TV!!

    3D-4D Ultrasound Studio Queens

    3D-4D Ultrasound Studio Queens

    5.0(88 reviews)
    3.7 miHillcrest, Flushing

    What a joy Nigina was during my session! She made me and my husband feel so comfortable…read more The room we were in was absolutely beautiful, calm and clean. The moment you walk in you feel at home and like you've been there before even on your first time. The imagines were CLEAR and so spot on that my in laws were shocked at how much my son looked like his brother as a baby before he was even born. Technology has come a long way and its a skill that not all technicians have. I wish I had gone to her for my first, but I will be recommending her going forward. Thank you for getting baby to move, voice of an angel lol!

    Wow! Where do I begin? I've been to many private ultrasound places with friends and family members…read morebut nothing like this place. Disclaimer- Parking is street metered parking. There is no parking lot but thankfully we found a spot on the same block. I arrived exactly at my 5pm appointment time and the wonderful Nigina took me straight in. This woman is absolutely the best technician I've ever had and I have 3 other children and many ultrasounds between all my pregnancies. She is thorough, she takes her time, she engages and talks to the parents and shows us amazing images in 3D/4D and HD as well. I went for my 15 week gender scan and my baby was so active, she knew I gave the baby "sugar" lol (Orange juice) She's so amazing at what she does. She didn't stop. She even went a little over my time limit until she found the gender. She was not giving up and she did a fantastic job making me so comfortable. We wanted to be surprised so we closed our eyes and she sealed it in an envelope for us. Her ultrasound HD machine is amazing but my baby is still small so the graphics aren't as clear as it is when they're bigger: I'm in awe. Thank you so much Nigina, you're literally the best! I seriously, truly mean that.

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    3D-4D Ultrasound Studio Queens
    3D-4D Ultrasound Studio Queens
    3D-4D Ultrasound Studio Queens

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    Lenox Hill Radiology

    Lenox Hill Radiology

    2.1(46 reviews)
    1.5 miMurray Hill, Flushing

    Terrible Wait Time, poor scheduling, faulty website…read more Prior to the appointment I got at least 10 emails for required tasks before appointment. The first few times was on me, but after I finally submitted the required tasks, I still received emails 3 times AFTER! When I logged in to check, sometimes it said I submitted and it's under review, sometimes it says I didn't upload anything. On call, the front desk finally confirmed that all my paperwork was submitted. Furthermore, my appointment was initially 12:20pm, and so checkin time was 12pm. Out of nowhere, last night (night before appointment) the checkin time change to 11:40am and appointment changed to 12pm with no heads up, warning, nor confirmation. Just in case, I ended up arriving at 11:30am. I needed a ultrasound so I had to drink 32oz of water an hour prior to the appointment (this is standard). By 12:30 (half an hour after my supposed appointment time) I really needed the bathroom, but I wasn't supposed to go for the ultrasound. I was informed that there was still 2 more people ahead of me and they do not know when it would be my turn. (The front desk was nice in this case. She let me go to the bathroom and handed two more bottles of water to drink before my appointment) It's currently 1pm and I am still waiting with no further updates. I scheduled time off during my workday to come here and now I am running tight on schedule but still don't know when they will finally call me. No regards for our time, and struggles to even keep on schedule with appointment times. I would recommend scheduling for a different LHR branch. Update I finished at 2pm

    First time here since they perform an exam that isn't done everywhere nor at all business hours…read more The doctor (cardiologist) prescribed for an echo cardiography with color Doppler..And only this location does it on Wednesday and Fridays, till 4PM (last appt) and I was informed that the results will be ready in three business days. Everything took about a little over an hour. (Tech was male, don't know if they have someone female doing this, you should ask if you're not comfortable with that, because you will be topless for this exam and it's scanned near the left breast) The place inside has a little bit of a homey vibe from their interior, once you are done registering. And in the waiting area downstairs for exams, they have tea, coffee and water for patients to help themselves. (Creamer and sugar provided) this was a nice touch. FYI : The nearest bus stop and buses are for Q65 and Q26, with the least amount of walking. Then it's Q27. The phone number to call is for their scheduling call center, not the office directly . Con: They lack sufficient staff that speaks Mandarin (i got hung up on 3times waiting for one ) so English callers would get helped quicker.

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    Lenox Hill Radiology
    Lenox Hill Radiology - For patients..

    For patients..

    Lenox Hill Radiology - Outside view

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    Outside view

    Main Street Radiology - radiologists - Updated May 2026

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