My first time here was about a week ago and then today to follow up. The front desk staff were…read morepleasant and welcoming both times. On both occasions I was seen by a Physicians Assistant that provided great service. They answered all my questions and took the time to thoroughly explain everything. This will be my go to for any dermatology service from here on. I would definitely recommend their service.

these folks mistreated my mom today at this clinic. it was a pretty empty at the time she went. i…read moredont know what was worst the ladies at the front desk or the doctor keeping her waiting for over an hour. overall, nothing was solved and going here was a waste of time. Mind you, mom has stage 4 cancer. It really sucks when folks in medicine are the least kind. don't go here.

I was able to get an appointment promptly. The Dr was super thorough in his exam and staff was…read moresuper pleasant.

I recently became a new patient of Dr. Katz, Dermatologist. I am so pleased with her thoroughness,…read moreher friendliness and her concern for her patients. It is nice to find a TRUE Derm; one who is not shilling botox and injections. She diagnosed my skin problems easily and in fact noted that I had been misdiagnosed by all my other Derms (and I've had plenty) for over 30 years. We took biopsies (none of my other Derms bothered to do so), she answered all my questions and explained to me WHY what I was doing for my skin was not working. I'm so pleased to have found her. I will return and highly recommend Dr. Katz, especially if you are cursed with psoriasis or eczema.

She is the best skin doctor around but now works in NYC. She is affiliated with NYU.read more

Happy with staff who is very courteous and professional, Dr Cook is very attentive and informative…read moretakes time with patient. Appointments are very punctual

I initially came here for a dermatology appointment last Spring. The doctor was highly recommended…read moreby a colleague of mine, and I was very excited to find a doctor of color, to help me with my skin care. She has two offices, one in Parkchester, and the other on the upper east side of Manhattan. I live in the Bronx, so naturally I picked the Parkchester location, but in hindsight, this may have been my first mistake. My first consult was great. The doctor prescribed tretinoin, for which I was hoping. She reassured me that my simple beauty routine was fine. I inquired about DPN removal and she explained the procedure. I immediately made an appointment. The office is quite disorganized, as far as, informing the patient of next steps. No one told me prior to my appointment, that I would require a topical anesthetic. They set my appointment (well, canceleled and rescheduled it without informing me) and I came in, ready to have my DPN removed. When I was brought to the exam room, I was asked if I had lidocaine. I said no, and the person informed me, at that time, that I was supposed to have the cream to apply an hour prior to the procedure, and that someone should have told me about it. I explained to her that no one told me of this, and was left in the room. I could hear through the door when she explained to the doctor, that no one told me about the lidocaine, and instead of an apology or an explanation about how this could have happened, I was made to feel like the procedure could not be performed because I likely would not be able to endure the pain associated with the removal. Just a note that she removed the largest one off my eyelid, and while I was nervous because, I mean, scissors to face, I was able to handle the pinch without issue. This was my second mistake - I should have spoken up and said that I heard them talking through the door, and then inquired about the lidocaine, and as to why I was not told ahead of time in preparation for the visit. I gave them the benefit of the doubt because I also work in healthcare, and mistakes are made, and sometimes it's best to just make an excuse so as not to escalate a situation. When I asked about rescheduling, I was told that I would have to wait until after the summer. I was very disappointed. Fast forward to this past December, when I rescheduled my DPN removal. This time I made sure they told me what to do with the lidocaine, and that I applied it before my appointment. I arrived at the office by 930A, for my 10A appointment. I waited until 1015, and asked how much longer. At that time, I was told there were 3 patients ahead of me. I'm unsure, how they were behind that early in the morning. They likely book patients every 15 minutes, so that means they knew when I arrived, that they were behind, and that there would be a wait. Why did they not inform me? The entire time I was in the waiting room, the women at the front desk were talking about a rice dish they wanted to get for lunch, that they later discovered is actually called, "chofan". This is what they were doing in an unprofessional earshot range, instead of managing their patient schedule. It was kind of infuriating that they basically just shrugged their shoulders, and I'm standing there with a face that is numb from lidocaine. There was no way I could wait any longer. I explained that I have my own patients scheduled in my own office, for which I provide direct care. I specifically set up my office schedule to accommodate this appointment based upon the information I received when booking the appointment, weeks in advance. I left the office, face numb, went to work, and continued my day with my work schedule. I was extremely upset and uncomfortable with the numbness I was experiencing, for literally no reason. I received neither a call of apology, nor an offer to reschedule. I pay out of pocket for my visits and any elective procedures I receive. I would hate to think that, had I scheduled at the Manhattan office, my time would have been better respected. The entire experience makes me wary of how offices handle their patients and exhibited patient care; if I see anything resembling this foolishness, I, for sure, won't be paying for the subpar care.

This place is ridiculous. They make you come in 3x as if people don't have jobs. AND make you pay a…read morecopay EACH time for nothing but a consultation or to fill out forms. Then you have your appointment for a removal and they make you wait an hour past your appointment. It's so chaotic and unorganized. Plus they do the removal in one site but then you must travel to a different site to see the plastic surgeon. So you are traveling to different sites in one day.

Clean office ladies in the front or cordial. Very thankful the location has an opening I've been on…read morea wait list for Montefiore for over 9 months to see a Dermatologist. Here I received a appointment in less then a week. I was extremely happy with the service I received.

I can not say enough good things about the Commack NY practice. I was treated by this practice for…read morestage two melanoma, for acne, and for botox treatments. Each and every doctor I've been fortunate enough to encounter has been kind, understanding and put my mind at ease. This is a fantastic practice that can service all dermatology and cosmetic needs. Being new to the area, I am thankful to have found them. I often see the assistant Tatiana on my visits. She is very kind, helpful and knowledgeable as well. Great practice. I highly recommend them!

I decided to make an appointment at the parkchester office. The reason I wanted to go to this…read morelocation was to see a particular doctor. I scheduled my appointment to see one doctor and was told the doctor would be there. When I arrived I heard the receptionist tell another patient Dr. Bloom would see the patient. I figured ok the office is big maybe there are other doctors here as well. I walked in with the medical assistant, she was nice. She ran though the whole medical history and why I'm here for my visit. I spent more time with the medical assistant than with the doctor. He walked in gave me a few words about my problem, he did not look at my face at all. A total of 5 minutes with him by the way was not the doctor I wanted to see. Never again. I'm calling my insurance company to see what he charges my insurance for because he did nothing!!!!

Dr Rosen knows what he doing, when he said things about your skin cancer he speak with confidence…read moreand knowledge, I am glad to be his patient

Great Dermotoligist,I would highly recommend him without hesitation.He listens to whatever concerns…read moreyou may have.

I left this appointment feeling really dismissed and frustrated. I came in hoping for a clear…read moreexplanation and guidance, but instead I got vague answers and comments that felt reductive and quite upsetting. The dermatologist kept focusing on whether the issue was "noticeable" or not, as if my only concern was cosmetic, when I was actually there because I wanted real answers about what was going on with my body. She also brushed it off as possibly being an allergy, without giving me much reason or explanation, and then suggested I stop using Burt's Bees because of the fragrance.... that advice felt like an afterthought rather than a thorough evaluation. What bothered me most was the way she spoke to me... trying to appeal to vanity instead of actually listening. I never said I cared about what it looked like; I wanted clarity and to feel taken seriously. I walked out with no reassurance, no useful plan, and honestly more confused than when I walked in. I even had asked if we could test the spot and swab for more information and she dismissed the idea saying that it was just an irritated hair. If you're looking for a dermatologist who really listens, validates your concerns, and digs deeper instead of brushing things off, I would recommend going elsewhere.

I have been coming to Spring Street Dermatology for several years. I always receive excellent care…read morefrom Dr. Huizenga. I had the opportunity to speak with the Manager, Chloe today, to resolve a question that I had. She was very helpful, friendly and patient. The front desk associates are also excellent. The office runs on time which is great for everyone who is busy! I will continue to come back!