Quick and easy got in and out. Employees are very respectful and professional. I would definitely…read morerecommend a visit.

This place is great and affordable best deals in DFW I love going here. They have a great selectionread more

We had 4 watches that needed batteries and they were able to help us. Good pricing and replacements…read morewhile we waited We will comeback again and have already passed on the name to our friends

Fair a friendly people we felt like we got a good value for our money…read more ...................... !!!!!!

always have a wonderful experience shopping here. Dean is exceptional--attentive, knowledgeable,…read moreand genuinely takes the time to understand what I'm looking for. He thoughtfully presents a beautiful selection without ever making me feel rushed or pressured. The store is elegant, and the entire team is warm and welcoming. Exceptional service and a truly enjoyable experience every time!

A great long-time jewelry store in Northpark Mall. They have an excellent selection of watches and…read morejewelry. The staff are always very friendly and knowledgeable. We have bought many items at Eisemann over the years and have been very pleased with our purchases.

If I could tell you only one thing about Szor Collections, it would be that their customer service…read moreis exceptional. The best of any company you will ever interact with. Jay is so down-to-earth and easy to talk to, you'll want to be his friend. Every visit I've made to the store is a fond memory (even the times I didn't buy anything). The first time I visited the store, my son was 1.5 years old. I was a little worried about shopping around other people (the first Covid lockdown had just ended), so Jay generously offered to let me come in half an hour before the store opened for a private experience. My son got so anxious and frightened about being in a new environment that he threw up. Jay was unbelievably calm, gracious, and prepared. He had the floor clean in about a minute, and offered coloring books/cookies/toys to my wailing son -- all while reassuring me that he had a son the same age, and wasn't the least bit bothered. Obviously I had to cut this visit short, but Jay offered to text me pictures or videos of any pieces I wanted to see, or to meet another time at an outdoor environment if that would be less stressful for my son. Szor's jewelry selection is thoughtfully curated, and runs the gamut from more feminine to more masculine pieces. Items tend to feature less common materials (opals, moonstone, 24k gold). Designers include Barbara Heinrich, Petra Class, Atelier Zobel, and Denise Betesh. The online shopping experience is also excellent (they put a lot of time into their website and social media), but there are pieces in the store that aren't featured on the website, so it's worth visiting the shop if you can. This is definitely a small business that inspires loyalty, and I recommend them very highly.

The finest contemporary fine jeweler in Dallas. Great personal service.read more

Jesse provided excellent service. He took the time to show me everything I wished to see and try…read moreon. He was able to tell me a ton about the watches and provided accurate information, with the expectation of being allocated a high-demand timepiece. No, games just honest information. I felt very welcome at Bachendorf's Galleria with multiple people offering to help. Highly recommend you visit to find the perfect watch.

Love my new A.D. in Fort Worth…read more Lani has been my salesperson; super knowledgeable and very friendly and helpful. Never felt rushed or pressured, that's what I like, gives me time to make a decision (though I'm pretty impulsive so doesn't take long. ha). I just bought a beautiful Tudor BB68 and an Omega Aqua Terra 41 with a truly stunning turquoise dial, lots of compliments and I've only worn it twice! Manager came over and introduced herself last time and gave me a really nice Tudor umbrella which was a nice bonus and made me feel appreciated. Now on the "list" for a Yachtmaster 40 Rhodium. Hope to get a DJ Purple for my wife after that and I got my eye on the Tudor BB Pro, just hope they come out with it in a 42 like the Rolex (it looks very similar) because 39's are a bit small for me. Tudor is fantastic btw; top quality movements, extremely high finishing and 1/2 the price of big "R". Look forward to many great watch purchases in the future. Steve

Beautiful jewelry and very nice staff Bought a beautiful…read morering. Enjoyed the sale! Thank you

They are NOT a Rolex dealer. The staff said they stopped selling Rolex in Fall 2025. Otherwise, a…read morevery nice store and friendly staff. But they no longer sell watches.

great customer service! love this store!! everyone was so welcoming, helpful, and patient. they…read morehave a beautiful selection and the pricing is very reasonable compared to other jewelry stores. you can tell they genuinely care about their customers and want you to find something you love. definitely recommend checking them out if you're looking for quality jewelry and a great shopping experience! :)

I have followed Marc Samuels Jewelers on insta for several years. So when I needed to have a high…read moreend watch serviced, I took it to them! They sent it off to their watch "expert" who proceeded to return it stating that it was "not authentic". I purchased this watch for my husband 32 years ago for our first wedding anniversary. I purchased it from a three generations established jeweler in Charleston, SC. I have the original paperwork, box, hang tag and lapel pin that came with my original purchase. The salesman who helped me was even surprised! He was very polite I must add. But he referred me to the manager who simply dismissed me by stating "why don't you get a second opinion?" I left feeling very angry and embarrassed. I might add that I am a high end watch collector. And although they have several beautiful timepieces at Marc Samuel's and the salesperson who helped me was very soft spoken and kind, I will not ever go back. Partially due to the manager's dismissal of my situation and secondly due to the fact that if their repair person cannot effectively recognize a 32 year old Breitling Jupiter Pilot watch, then maybe he shouldn't be repairing their customer's high end purchases.

Best customer service I have ever had from a Jewlery store. Will is the salesman that I have had…read morethe pleasure of working with and has taken care of my wife's and I Jewlery needs for the last 6 months. His expertise is impeccable and his genuine knowledge of watches and Jewlery is a cut above. I truly appreciate his professionalism and he has received a customer for life. Everyone that works here is professional and a pleasure to be around. Great Job HALTOMS!!!!

I wish I could leave 0 stars…read more Jack (man-child) and Lady Ann Miller are two of the most disrespectful people I have ever dealt with. Ladye Ann was actually pretty accommodating until having to get Jack involved. Which is when they turned on this weird stern mom and dad act. Both talking down to me as if I were their child. Stating that They "were going to talk, and I was going to listen" multiple times to even take a call with me. When I asked politely for them to hear me out, I was hung up on immediately multiple times. I have about 6 recordings of the ridiculous interractions i've had with the two of them on the phone the past 2 days trying to get this resolved. Initially I brought my wife's ring in for a repair of a loose main stone in her wedding setting. F, SI2,1.09 ct stone with no major visible flaws after 7 years of ownership. Purchased from a reputable wholesaler my entire family has worked with for 25+ years. When I recieved the ring back, I was told that "material was added to the prongs because they were weak. Ok, whatever is needed to make the ring solid. 2 min later I noticed a large imperfection partially underneath one of the prongs. The diamond now has a visible fracture or some sort of damage. The sales person stated it was an inclusion, and I refused possession of the ring and told them that was not correct. They requested my certification for the stone (which I provided, EGL Hong Kong) and brought the ring to a weekly meeting at which they decided to take the stone to their independent gemologist in Colleyville, who they would not provide the name of. The gemologist informed them that the stone was fracture filled previously and when heated the fill material came out, any clarity enhancement such as fracture filling would be noted on the certificate and is not. They said my jewler purchased a non-fracture filled stone, with an SI2 grade, then fracture filled the stone before selling to me. no inclusion or fracture is noted in the area on the certificate. Haltom's refunded my initial repair and offered to have the diamond fracture filled again. The repair was not up to par and the blemish is still plainly visible to the naked eye. I am unhappy. I wanted to get it done again by someone else and Ladye Ann would not tell me the name of the repair shop that did the mediocre job and ignored my messages and calls for nearly 2 weeks until I called back through the downtown store's main line. Regardless, I took possession of the ring and have sought out an independent gemologist and diamond cutter to provide secondary opinions. Which, I will be happy to update my review with if Haltom's is proven not at fault. Today, I got through to Jack. And, the conversation was more of the same, not accepting any responsibility for the botched repair, calling me names, saying my frustrations were essentially me blabbing (I can't remember the weird word he used). At the end of the conversation I lost my cool out of frustration for their smugness, inability to accept responsibility, and disrespect. I've never spoken to someone who had such a horrible demeanor. My recommendation is to avoid these smug unprofessional people and do your business literally anywhere else.