Honestly can't lie, i walked in and spent more than expected but only because the deals were…read moreunbeatable and the service was lovely. shoutout to ashton, miguel and nathan for the incredible service.

Took my friend here once to sell his mint condition 60s record player and a fender amp that was…read morethree months old. i walked in first as he got his items out of the car. when he came inside i was at the counter waiting. a manager walks over to a female employee and says "tell him $25 for everything hes holding. dont give him more" so before they even knew what it all was or looked at it a price was determined..no i looked him dead in the eye and said "excuse me, you cant possibly know what he has when he just came in and you already plan to scam" the manager was dumbfounded because he didnt realize we came together and said that in front of me! he tried to back peddle. we left and got more money elsewhere awful!

The worst customer service ever! they don't want to stand. why are you open…read more watch Hispanic like their going to steal, then a lady went in and they start helping someone else then do nothing ! do not go to a place that wants to sit on their behinds .

Very knowledgeable. Reasonable…read more I'm glad they're there. The selection was great. The service was just right, and they really know their business. I couldn't ask for more.

They are always helpful! Such nice people too. And prices are great, even with repairs. Thank you!!read more

What a wonderful find! I live in Austin, but I heard about this place and had to come check it out…read more So glad I did! I got a gorgeous gold necklace and earrings of very high quality at an excellent price! I am definitely coming back when it's time for my next splurge. Thank you!

I trust them with my high value incoming ffl transfers. I only wish they did suppressors too. $10…read moreis the best you'll find in the area. If you buy the shipping label and can also send out guns for the same $10.

I was unfortunately extremely let down by the business, and I really wanted to like it, especially…read morebased on the other reviews and what happened to the owner. You can check my other reviews to see that I am an optimist, nice reviewer and not a Karen. I am just sadly let down by this shop. My first time in the store I was greeted by friendly staff and I enjoyed checking out the shop. However, I was beyond blown away by the absurd fire arm prices. USED firearms at 45% mark ups compared to their new MSRP prices (the one I looked at was $679 but brand new at any gun shop is $379 -- make that make sense?! And it's found a plenty. There is not a shortage on them or guns right now -- hasn't been for years.) I politely asked the woman if there was anything special about the firearm I inquired about. She said she knew nothing about the gun, just mentioned it came with two magazines. Alrighty then, I told myself. I guess they just rely on price over volume. I'll see myself out, no big deal. I left happy because I wasn't interested in buying a gun that day on the spot and the staff was very kind. I had no complaints but was still stumped by the price on that gun. I came back a few days later and the staff pulled a 180 on me. Before I had even made it to the counter I got hard pressed and yelled at for touching their glass counter top that displays theirs guns. Listen I don't really give a crap how I'm talked to, I'm a grown man, but dang, represent your business and yourself better than that. Without going on and on, I brought in a gun to sell and the woman offered me $75 for a $550 gun. I asked for $250 and she basically told me to F off. "I don't care it's condition it's used -- your gun isn't special it's a smith and Wesson -- you think we can run a shop buying guns for that much?" So then, I decide to tell her, "I only brought my gun in here to sell to you because I noticed ***points at a gun in her case****" and she cuts me off because she knows I'm about to call her out on her BS. They are charging $679 for a gun that is $379 brand new!!!!! Pure insanity!!!! She got SOOO defensive I was just grinning. The first time I'm in the shop she didn't know why the gun was so expensive or the first thing about it, yet the next day "i research all these guns and put their fair going value on the tag." No damn way! I brought my gun to this shop, because I figured if they are screwing people over on the selling end, maybe they aren't half bad on the buying end. NOPE! Just highway 121 robbery ;) Perhaps no one has called her on her bogus before. When I did she lost her mind with every excuse and belittling comment in the book. She told me "no one is buying guns in Biden's economy. Everyone is broke, I have 15 guns in the back waiting to put on this shelf and can't put them up here because nothing on this shelf is moving." Alright settle down Jerome Powell Junior!! I didn't know you were a macro-economics expert! The reason you don't move product is because you are charging 45% more for used products over brand new MSRP. Her caveat there is that Pawn shops are negotiable. Alright, let me know when I can talk you down 70% on your prices. I'm sure that's their business model... set prices high and just concede to a 70% reduction. Once again, highway 121 robbery. I have one suspicion why a shop would sell guns at such a high price but it is not for me to presumptuously opine on such suspicions on a public forum. Anyway, went over to Scheels, sold my MP Shield to them for $280 and picked up the gun she was charging 40% higher (FORTY -- FOR freakin TY -- F O R T Y) for for the actually MSRP, brand spanking new for $379. Subtract the trade in Valur and I'm out the door with a brand new gun at Scheel's for $100. I would not recommend this business.

My family has almost exclusively used Abe's for everything we needed. From resetting the stone in…read moremy wife's wedding ring to cleaning an antique watch. He's never cheap, but actually I don't really know that since I never got another quote. Abe might be the cheapest around and I wouldn't know. You get what you pay for and I don't mind paying for quality work. Abe and his wife have always been friendly and honest with us, with a good selection to pick from or a custom piece.

Customer service is very poor - they did not follow up by calling me when my watch was ready…read morealthough they had it for several days. The owner gave me a bad vibe that said "we do not care about customers "

Upon coming here for my first time, I noticed that they were up front and honest and gave fair…read morepricing, anytime I want to pick something up or I need to sell something I always come here because they are transparent in their pricing and give a fair price, I will continue to come here again and again

Great location! Very friendly staff, the help me out a lot. I truly appreciate great service. Nice…read moreclean store. New management. I will be back

Rudest employees I've ever been around. I rarely go to a pawn shop, but I will never go to this one…read moreagain. Rude with an attitude to match. Horrible service.

Great customer service good prices Fair when you want to pawn something and work with his customers…read moreall the time no the owner mat for 4 years and he's great at all he does give him a chance and you'll see that he'll treat you right I give him five stars for customer service and working with people and helping them

Very friendly and very reasonable with their evaluation of your items and respectful of your time…read moreand possessions. Thank you.

: Poor Representation and Miscommunication at Big State Pawn…read more I recently visited Big State Pawn and experienced what I would consider a disappointing display of customer service and communication. I had placed a game console on layaway that was advertised and sold as a combo including four games -- the combo was the very reason I chose to purchase it. Two weeks later, when I picked it up, I noticed that one of the games was missing from the box. When I brought this to the attention of an employee, a african american female with braids whom I was not speaking with or too responded in a condescending and dismissive tone, saying, " you know the games aren't actually a combo right? We gave them to you for free...like they just come free with the console." with a smug look on her face... That response was unprofessional, unnecessary, and frankly made no logical sense. The product was marketed and displayed as a four-game combo, and any reasonable customer would expect to receive exactly what was advertised. Thankfully, another associate who demonstrated professionalism and respect simply asked that I bring in the console so we could check. I did, and we discovered that the missing game was inside it and if it was not, she would give me another game.. That simple, respectful approach was all that was needed from the beginning. This situation was never about the game itself; it was about how it was handled. We customer decide to spend their money, they deserve to be treated with courtesy and understanding, not condescension. The tone, professionalism, and attitude displayed by that one staff member reflect directly on the company as a whole. Big State Pawn, please take this as an opportunity to remind your team that customer service is not just about making a sale...it's about maintaining trust, respect, and integrity with every interaction. Sheeeesh #DoBetter