The PASS postal located in South Arlington on the intersection of Cooper St. & Sublett is…read moreoutstanding. Each and every time I need to package and/or mail an item, these folks continually go above and beyond. The associates customer service focused and approach everything with a 'can do' attitude. I highly recommend the PASS Postal Services in South Arlington. This is a great operation worked by outstanding associated. I highly recommend....

I have been utilizing P.A.S.S for all of my shipping needs for awhile- friendly service and always…read moretries to get you the best price - diverse services available which makes this location a one stop shop-

I had no idea live hotel had an ups store. It's located on the 2nd floor and nice and empty. Was in…read moreand out in a minute after dropping off a return.

From the owner: The UPS Store #7941 in Arlington offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Loews Arlington Hotel & Convention Center.

I've been coming here for over 10 years now! It's a very reliable spot that's typically quiet,…read morealways clean, and will quickly manage all of your shipping needs. They also have good hours and are small and easy to navigate. It's a peaceful little environment that makes the chore of sending/returning packages all cozy and pleasant!

Maps said this place opens 8:30a, which is what time I get here. The hours posted on the door say…read more9a, so I wait 30 mins till 9a. It's not 9:05 and no lights, no people, and door is locked. Never coming to this place again.

Went to drop off an Amazon return it was around 5 o'clock crazy busy time tons of people bringing…read morein items to ship My cell phone reception would not work. I couldn't get logged into the Guest Wi-Fi. One of the associates went above and beyond with four class customer service and pulled out her own iPhone hotspot Ted it to mine and I was able to pull up the Amazon app lightning quick found my QR code for the return and it was printing out within a second Amazing she did the whole time with a smile on her face and patience in her heart Ironic, I was trying to use my reading glasses and figure out the apps on my phone while I was returning reading glasses

Awesome team, been here twice. Parking lot full both times, plenty of parking in the back. Very…read morebusy, but I was amazed how quickly the line moved. Brianna was friendly, no nonsense got me taken care of politely and efficiently. I couldn't have been happier. Great business !!!!

You can't get any better than this for all your mailing needs. I highly recommend this place. The…read moretwo guys working there are awesome!

This is such a great small business! The owner works extremely hard and offer everything you can…read moreever need in regards to your shipping & mail needs. Ive been coming here for several years and have never been disappointed in the quality of service. I highly recommend this business!

Act like you care about your customers. The owner told me I couldn't bring a whole bunch of boxes…read morein the owner was rude

Now it has been 35days since my package was "lost". I tried to report it as fraud/theft and Scott…read morethe owner said there is nothing he can do to help me locate it. I paid almost $100 for overnight, it was labeled and then disappeared and no one will help me find it...he said because it was never scanned again he doesn't know where it is. I hold him and this location 100% responsible. He said it would take too much time to scan it when it leaves this facility. I will update and edit my review if it is ever located... I have used USPS for my most recent packages with success. I like USPS because packages are CONTINUALLY TRACKED UNLIKE THIS UPS FACILITY--THEY CANNOT PROVE TO ME IT EVER LEFT. It is true UPS opened an investigation 9/13/25 --26 days after I shipped it but IT IS STILL MISSING.

Staff is always very nice and everything has been smooth when I go. The like also moves pretty…read morefast.

Good location with quality service. Items have always arrived on time and staff is always willing…read moreto help.

Mailing packages is not one of my strengths. I had a return of internet modem equipment that needed…read moreto be shipped back to the company. I was instructed to take it to UPS and they would box it and return it, no additional effort was needed on my part. So I stopped by the Post & Parcel and was not disappointed. I carried the equipment in a paper grocery bag...was greeted with a warm welcome...set it on the counter...and was asked for my account number. Well...I didn't know it. Thought I'd have to run back home...but...they have a way to look it up. 3 seconds later, I was finished. Wow. Good processes and great customer service. There was no wait, I was helped immediately. I didn't have to pay for the return, so I'm not sure about pricing. But the friendly employees could help you quickly.

We use Post and Parcel for a personal mailbox because we are posted overseas. We pay them to…read moreforward our packages; but it takes them over a month to forward a package. We have to send email after email after email. We never receive a response. Their voicemail is full. After only three months we've decided that we can't continue like this. I could not recommend against using this company enough. When you do speak with them on the phone, they are kind, but always full of reasons why they haven't been able to do XYZ. Enough is enough.