Ms. Megan does a fantastic job of staffing a very busy UPS store with friendly and efficient…read morepersonnel. I have had a private mail box for years and have always had superb service! Five stars all the way.

I just left the store, and the employee James was extremely rude. I do not recommend going here if…read moreyou value even basic customer service. Here is what happened: I asked James how much a box was, and he responded that the price should be on it. It was not, which is why I asked in the first place. He told me to bring it to him, speaking in a condescending tone. I handed him the box, and when he couldn't find the price either, he yelled across the store to another employee to ask. I told him I wanted to purchase the box and also use it to mail something. I was unable to open the box myself, so he took it and tried to open it for me, but ended up damaging it. I mentioned that it was now damaged, and he replied that he would tape it. He then asked me for my address and the address I was mailing the item to. After telling me the price, I inserted my credit card into the machine. The screen displayed "amount owed: $0.00," and he handed me what I assumed was the receipt. I said thank you, as I was raised to be polite, and started putting my card away. Suddenly, he yelled, "You have to pay for that!" I was confused and embarrassed, especially since other customers were in the store. I had no reason to think I had not paid, since he handed me a receipt without any explanation. The way he raised his voice made it feel like I was being accused of trying to take something without paying. It was an uncomfortable and humiliating experience, and I will never return.

It has been a while since my last review of the UPS Store at Gainsborough Square in Chesapeake, so…read moreit's time for an update. While some of the faces behind the counter have changed, the commitment to excellent customer service has not. Even during busy periods, the team keeps things moving efficiently, getting customers in, and (more importantly), out without sacrificing courtesy or professionalism. It's the kind of place where a quick errand stays quick--and you often leave in a better mood than when you arrived. Its convenient location close to my home is simply an added bonus to an already reliable experience.

This UPS store now holds the record for fastest Amazon return! I came 30 minutes before they closed…read moreand was in and out in less than 30 seconds. I received my refund from Amazon the next day. Though quick and efficient the service was friendly. I was very impressed.

PAT answered for me yesterday when i called to see if i could do printing there. When i showed up…read moretoday she was there and it was her birthday. I thanked her food being so pleasant and she asked for us to sing her Happy birthday so wet did cause why not. Jay had my order ready that I had been saying about && it was perfect! THANK YOU ALL!

I've come to this Location two times now and they have been very helpful both times. The first to…read moremail a package and the second to spiral bind some papers together. Highly recommend this spot and was very impressed with the customer service that I received even though they were pretty busy. Additionally, they were able to bind my papers very quickly in between customers so that was really nice that they were able to do it without any wait.

Everyone who works here is very nice and extremely helpful. The last person who helped me was…read moreOrchid, who is always smiling and friendly and very efficient. I love this UPS location!

This store is incredible and always meets my printing needs. They were able to create some high…read morequality signs for an upcoming Memorial Day display table. Manny & his team are always so friendly and professional. Highly recommend this location!

Really nice staff! Made my return and also my package sending super easy. They do Amazon returns…read morehere too. The shipping is standard price and upgrades if you need it. I had to mail something out and the staff member was so nice about which box I should use to make sure it got to the person safe. Parking is ample. This is located in Greenbrier area across the street from Jason's Deli/Taste restaurant.

I really like this location. They have a separate kiosk that's easy to send back Amazon items when…read moreyou don't have to wait in the regular line. Whenever I do need help or they're not busy I go up to the counter and they're always super nice. I haven't paid for any shipping myself. It's usually a return for something so I can't speak to the value of anything, but the service provided is amazing.

Was on the hunt for balloons for my mom's birthday and came across A Plus Mailbox & More via Yelp…read more Came in and was greeted with a smile by Kay, one of the owners. Extremely helpful and welcoming. Wide variety of balloons. Later, met Kay's mother, Candy, who was equally pleasant. 100% would recommend. Extra points for being a family owned business.

Professional, personal and proficient! Packaging, important documents, assistance, balloons, and…read moremore! Definately beats the Post Office any day of the week. Family owned and they'll get to know you the frequently you stop by for business.

Never never never. This place charged me 1.15 for .78 stamps!! When I realized and went back in…read moreto inquire - she said they're 1.09 in the system ! So no tax is 109- a picture of my receipt is below. One and done. Hope you go out of business you cheaters

I came here for an appointment to get my fingerprints done for work. In my line of work, a Virginia…read morecriminal background check is needed every couple of years and there is a new fingerprinting system that takes its place. As part of the process, I needed to fill out some paperwork, and make an appointment. I came in 15 minutes early. The lady greeted me immediately and checked my 2 forms of identification. She then took my fingerprints on the computer, I signed. I was done. The whole process literally took 5 min. She was very friendly.

Awesome company!! Great customer service in a world of NONE!! Would highly recommend them!!!read more

From the owner: A National Powerhouse with Local Accountability. At Craters & Freighters, we have a nationwide…read morenetwork of offices and a multitude of global resources to provide our customers with specialty crating, packaging, and a seamless transportation process. Behind this powerhouse, however, are your local representatives who take full responsibility for ensuring the safety of your valuable items and who are there when you have questions or concerns.

Absolutely terrible. By far some of the most unorganized, ignorant people I have had to deal with…read more My apartment mailbox has been broken for a few days and was told to reach out to USPS to fix this issue. I put in a service request to have it fixed, they said they would send someone out to fix my mailbox and hold mail until then. I step into the post office a few days later for an update on my service request, asking if they had my packages/mail as I have had things marked as delivered in my mailbox since they told me they said they were going to hold my mail. The lady (albeit I understand she is probably overworked and stressed out) tells me that the carrier had never been holding my mail (despite another employee telling me she was going to tell the carrier to hold my mail) and that the mailbox was fixed. THEY NEVER SENT OUT ANYONE TO FIX MY MAILBOX AND HAVE BEEN DELIVERING MAIL TO A BROKEN MAILBOX. All of my packages have been stolen because of their negligence to this issue. I am rightfully frustrated and am going to be filing a formal complaint against this post office.

I don't have many nice things to say about this USPS location. It's a nightmare to get to because…read moreit is located on one of the busiest streets in the Seven Cities (Battlefield Blvd). If you're coming from I-64/Military Hwy and decide to stop here, good luck making that U-turn at Battlefield & Volvo! I don't care much about how it looks because I'm used to visiting some real beat up/rundown local post offices. To be honest, this venue doesn't look that bad. I've seen worse. The issue I have is the people who work there, particularly Clerk 27. Her poor attitude screamed, "I hate this place. I don't want to be here," and she didn't like that I wasn't "prepared" with my package. I was returning a purchased item and was provided a free return shipping label. I came in with the item in its original shipping package, and the label, which I printed at my office (I no longer own a personal printer). She mumbled something about the label, and I replied, "Sorry, I didn't have anything to attach the label." Clerk 27: "Yeah, that's what I said. You need to attach the label." It was the tone that got me, but I simply apologized again. Then I mentioned to her that the package wasn't sealed. At the Norfolk P.O., they're cool with providing BOTH the plastic shipping label adhesive to attach to the package, AND they automatically will tape the package shut. In this instance, after I told Clerk 27 that the package wasn't sealed, she emphatically replied, "You need to have this sealed already when you bring it in. We don't do that, but this one time, I will." Again, it was the tone that got to me. Yet again, I apologized and thanked her. The worst part about this transaction - as I was walking away, Clerk 27 muttered something under her breath. I know it was derogatory, but I just let it go and kept walking. I know it sucks to engage with all sorts of characters every day, five days a week. And I'm completely on board with standing your ground to difficult customers. But when dealing with people who are simply going about their day and want nothing more than to complete their chores and tasks, being an a-hole because they don't know anything about your job's policies and procedures is not the move. Don't be a jerk. I'm glad I don't visit the post office much. Even though this post office is near my office, I don't want to come back. I'd rather wait until a Saturday morning to conduct my business at a Norfolk post office. The irony here is that you'd think it'd be vice versa. But yeah, I'd rather go to a Norfolk post office than a Chesapeake one. JV