Very good and convenient small business. I go here all the time to avoid the lines at USPS/FEDEX/UPS.

This is a mom & pop business conveniently located and easy to work with. The employees are professional and friendly.

I came here on a Wednesday afternoon. I needed a package sent. As you walk in you'll see a wall of PO boxes to your left. The place could definitely use a facelift inside and out. There is clutter everywhere and you'll see everything from packing materials, to plants, to books. The guy behind the counter was neither friendly nor rude, if that makes sense. It cost me $8 to send a document mailer to Maine. I came here here because when I went to the post office the line was very long. This place is very close to my house and I thought I'd give it a shot. I'm pretty sure I would have spent the same, so instead of waiting a super long time, yeah I'll come here again. read more

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Friendly service and fast process and family owned locally located I'm on cedar road Chesapeake Va 23322. Near Food Llon . read more

I mailed a package, UPS overnight, it was $12.99. My daughter left her Invisalign retainers in a visit, I mailed back! Then.the next day, she NEVER received it! The online system said that the package was still at Mailwerx and that UPS had never scanned the item! I ask the owner what happened, she stated " we are not responsible for the UPS Driver failure to scan your package! What EXACTLY did I pay $12.99 to Mailwerx for? I trusted them to make certain my package was safely transfered to UPS. That to me, is their ONLY function, to make certain, all packages that are entrusted to them, are scanned and on the way to destination. I won't be using their service again. By the way, we have used their service for many years but I'm glad to find out, they believe that their only responsibility is to take my money! read more

very nice and helpful. Our go to place for all our postage and shipping. Have been going there several years and we're always pleased.

I stood in line for 20mins to be told they were all out of stamps. Place a sign on your door that you are out of something. Your business is called 'Mail Werx.' They move very slow and are rude. No mask or social distancing. read more

Don't bother going to this store. Their services are limited. Service is slow. None of the employees are wearing masks or following social distancing rules. read more

No one working in this tiny store wore a mask. Close proximity to customers and not even a chin diaper in sight. Never again

I've been coming here or over 15 years. The family that runs it is always consistent in service. Thankful for a local place to ship and mail things! read more

I use these folks regularly (3-4 times per month) and have never had a problem! They are always pleasant and I rarely wait more than 5 minutes. I am going again today and will use them every time I send a package. Not sure how they compare cost wise but convenience and pleasant customer service is good for me! read more

RIP OFF!!!! I went there years ago to mail a package. They overcharged postage and charged me an extra $3 for "other". I asked what that charge was for, she said supplies. I asked what supplies to which she replied "packing peanuts". I had used my own in the package!! She's charging me for my own supplies! Also, she said "tape". It was 12 inches worth of tape! Total sham!!! So years go by and out of sheer convenience I decide to try again. They wanted $14 to send a 1 1/2 lb bubble mailer to a town two hours away. I took it to USPS instead where they charged only $7.85 and that was even with priority upgrade! Will NEVER go there again. This place can suck it! read more

Always helpful, lots of supplies on hand, and very convenient. I love that it can be a drop off point for UPS.

They are very detail oriented and helpful for mailing my packages. They make shipping not an anxiety filled experience like the post office

Significently more expense when compared to same service via shipper especially USPS services. Not the friendliest customer service either, both individuals basically just stare at you until you place your outgoing on the scale. read more

I used their services twice. Both times I was overcharged for postage. Both employees were unfriendly. And now, during the pandemic, neither employee was wearing a mask, nor did this seem to take any health precautions. I will drive out of my way to use USPS. read more

I love Mail Werx, it's extremely convenient and I'm appreciative that they're close and they're open late. I ship often, and I don't have a lot of time to wait for UPS to sign off on packages. Lately, service has been questionable with UPS/Amazon showing pick up's and movements that aren't happening but they're somehow saying they are and I don't like nor do I have the time for that. I'd much rather drop my items off, obtain my tracking number(s) and be on my way. In addition, I can get my documents notarized, send them certified mail when needed, however I need to send them, first class, FedEx, etc. Doing business with these two people have been one of the better experiences I've had. They've always been very nice, and professional with me and greeted me with kindness. I'm grateful for them and I pray they're around a long, long time for us within this location. Thank you for what you do Mail Werx! read more

Use them to ship my packages all the time and never had a problem. They seem friendly enough and take care of the packaging.

Garbage mail center. I went there to send a package out FedEx, realized they mailed it UPS. Never offered me insurance either for my package, and I didn't know it was an option. Go figure UPS lost my package and refused to reimburse me for what the package was worth and mail werx refused to reimburse me the difference even though they never offered additional insurance as an option. Extremely terrible customer service. read more