I've had a po box for YEARS! they are helpful all the time! :) even when shipping can be a pain…read morethey sit there and try to figure it out even when we are both frustrated because technology is great until its not! lol

I received a package that had my address, but the wrong name. There is a common scam where someone…read moreuses your address, you give them the package because neighbors help neighbors, and you receive a bill later (if this happens to you please keep close watch over your banking accounts). The package says it's from Fedex, but there's some UPS info as well and the format doesn't really match either based on my experience in shipping. I plugged in all the tracking numbers with both logistics companies and they stated it wasn't theirs. Knowing that I reached out to the number for the shipper, Postal Connections, and spoke with Sherry. She asked for my name and number so she could research and get back to me - totally valid! A little while later I received a phone call from the intended recipient asking if she could pick it up. Which is a hard no, I want this tracked and I'm happy to do a RTS. So, Sherry shared my personal information with a random person that may or may not be a scammer. This person cleary has my phone number now, may or may not have my address, and I'm going to have to take extra time out of my day to figure out how to get this package RTS ASAP. To say that I'm displeased would be a serious understatement.

Friendly and helpful service here--and a good place to ship something you don't want to pack up…read moreyourself! :)

This is a great little store. The employees are friendly and helpful. You can pick up packages,…read moremail packages, buy stamps, rent a mailbox, and buy cute little gifts.

Needed international passport photos, one of the few places that offers this service. They did a…read moregreat job of providing this service. Loved the personal touches in the store! The owner was very nice and easy to work with, will be using this shop for future needs.

I went here because it came up as the only place in Vancouver that does Canadian photos, as the…read morerequirement is very specific. The female employee was very helpful and pleasant to work with as I spent several hours there printing off documents in color as I was putting my packet of documents together in order to get them shipped out that day. After my photo was printed the lady wrote the date on the back of the photo, as required, in gel pen, which led it to smudge terribly. I brought that to her attention that they were very particular in the application process. I don't want to wait 8 months for my application for it to come back denied because they didn't use the correct pen. The lady agreed with me and reprinted the photos. She reprinted them again and then proceeds to use another gel like pen that created the same outcome- a smudged up date on the back. I said "it's doing it again.." Bryan, the manager, was within ear shot, listening to all of this, comes over behind the counter and says "what's going on...?" Lady worker says- "the pen keeps smudging-" He takes the photos, uses an alcohol wipe to take the gel ink off and begrudgingly writes the date in a sloppy manner, leaving tiny smudges of the old ink on the photo front and around the edge of the photo. Thanks? Meanwhile I had requested them to print a color photo of a receipt, she prints in grayscale, I asked for a printed copy of my drivers license and passport together in color- she makes the copy but the two pieces of ID are overlapping each other and part of my drivers license was cut off. I simply asked them to reprint these as those would most likely be denied causing my whole application to be returned. Bryan seemed to be annoyed with providing customer service as I asked him questions about needing to sign the back of my photos just to clarify. Instead of being kind and reassuring he was snarky and said "I've done 500 of these" I know what I am doing kind of thing...then he almost throws away the old UPS envelope that I brought in. The lady said they didn't have big enough envelopes so we had to ship it in the old one... I said "we need that envelope- you don't have the right size." Bryan, gets the envelope out of the garbage can and then begins to put my documents inside. I was watching him doing it and making sure was all good. Instead of a "thanks for coming in, you are all set..." he says rudely "we are all done here....you have your tracking receipt...." I turn around and leave "okay thanks..." I'm not sure why he was so annoyed but I must have hurt his fragile male ego. I don't recommend this place, make the drive to Portland.

Always have a pleasant experience at this location. Staff is courteous, helpful and efficient.read more

The employees at this location are the friendliest and most welcoming I've encountered at any UPS…read moreStore. I usually go to the location nearest my home (off Andresen and 63rd) , but the last few times I've encountered not so friendly service and attitude when trying to return an Amazon package. I've actually been charged $1 (cash only) to return a package, which is inconvenient since I hardly ever carry cash. I rarely have Amazon returns and the last one I had I dropped off at Kohl's. This time Kohl's wasn't an option. After looking at reviews, I decided to give this location a shot. It's located near Panera Bread off Hwy 99. The employees were friendly, courteous and professional. One employee actually held the door open for me as I retrieved my package from the backseat of my car. So nice! As I walked up to the counter I was greeted with a smile and asked how my day was going. I've never encountered this at the other store. I told him I just had an Amazon return. He said no problem, scanned my return QR code, then handed me a return receipt. Painless experience. No extra fees or hassle for my package return. This will definitely be the UPS Store my husband and I will use for future services. Highly recommend.

Great customer service!!! Very helpful with scanning documents and helping with digitization.read more

Always pleasant doing business there. They're the best!…read more Service with a smile and perfect amount of shipping supplies and services.

These guys are great. We needed a notary service quick. They do it. We had a PO Box with them 7…read moreyears ago and the guy remembered us! He did the notary, made some copies for our records and had the FedEx guy hold a couple minutes so the documents went out right away.

I would give negative stars but Yelp doesn't allow it. This Postal Annex is such a joke. We…read morebought a book of stamps and the price was $16!!! For an $11 book of stamps!! There is a $5 service fee! $5 DOLLARS as a service fee?! You can go anywhere and get a book of stamps for $11. If this place is gouging you on stamps what else can they be gouging you on! I would recommend to NEVER go here and use their services! What a rip off!!!!!

They've always been welcoming, friendly, reliable, & prompt to inform me when I've got a package…read morewaiting to be picked up. (Side note: if you enjoy cinnamon in your hot cocoa, you might like the Bigfoot chocolate bars they have for sale.)

Mail scans. Apparently not a thing. I have requested twice to have mail items scanned. After…read morewaiting a week for the first one, I had the mail picked up. They still list it as 'scan pending'. The second one has been a week and still no scan. I will be looking to move to another provider.

We have rented a box here for over one year. The online service is pretty convenient. But recently…read moreElizabeth (the owner) went above and beyond in customer service. Some mail had been missed in the box when we came in to collect it. When we reached out, Elizabeth checked, came in after hours, found it, and made it right, staying late so we could get it in time. This is the exact kind of personal service that makes a small business one you can count on. Thanks!

We rented a post office box there for 18 months. We experienced great customer service and secure…read morehandling of our mail and packages.

Simple and easy mail box service. Connie is easy to work with and helps you to know what the…read moredifferent rates provide for each box size. The stores shows it's roots there from the 1990s with eclectic merchandise. Rates for mail box rentals can't be beat.

You'd Save WAY More Money By Going To The Post Office, Very Pricey. I Believe The Manager Is Sue, I…read moreOverheard Some Nasty Things Being Said About Customers And Past Employees. Very Unprofessional.

Fantastic job by NWSS! The owner was super responsive - and stopped by for a quick estimate shortly…read moreafter connecting. Beat moving deal out of all the companies we talked with. They were professional, reliable, fast, and thorough. Couldn't recommend a better moving company. Thanks you guys (:

We used NWSS Moving and Delivery yesterday to move my mother in law into a senior living community…read more We were so happy with every aspect of these guys!! Great communication, friendly, professional, patient with our dumb questions and requests, extremely careful with mom's antique furniture and collectibles, super speedy and efficient and even rearranged a couple large pieces that were staying at our house that were too heavy for us to move. Byron and his crew, Julio and Erick , are all really great guys and work their butts off to get your belongings safely and speedily to the destination at an amazingly fair price! Thanks NWSS Moving and Delivery!!