The most stressful part of being an artist besides shameless self-promotion, is the shipping!…read moreThat's why I am so grateful to have postal connections so close by. The staff has given me every crash course in navigating etsy, ebay, and my own email to make my experience smooth and worry free. They are knowledgeable resourceful (all my parcels are weirdly shaped and hard to package) and kind. If they can help my technically challenged person like me they can help you too!!!

Elderly man was working the counter and was very rude and disrespectful. Strong lack of listening…read moreskills and not very professional. Wouldn't recommend

Ship Shop has mailboxes, gifts, shipping, shredding, notary, passport photos, virtual mailboxes,…read moreand more!

You can't tell me if my package is sitting somewhere in your store because your staff wouldn't even…read morecheck. They didn't ask me what the package looked like, when I dropped it off, anything. They were entirely dismissive and when I offered to give them the tracking they said "we don't do that". It's been 5 days and still no update. This only happens when I don't ask for a receipt. I did contact USPS, they told me it was never picked up and to contact Ship Shop.

These folks provide a wide range of services and top-notch service. Been working with them for 10+…read moreyears.

I was completing a very significant application for citizenship in another country and came to…read moreaccelerated postal for help taking photos as well as printing and sending off my final package. The employees were incredibly helpful and patient with me and there were no random charges such as you get at corporate places like FedEx. Couldn't ask for a better experience.

The cheerful, efficient staff here are always helpful. I use a variety of services and it's always…read moreconvenient. Sometimes there's a long line of Amazon returns but it usually moves quickly.

Tuesday, Sept. 8th, 2026-Arrived at 5:58 pm and entered UPS store to be quickly greeted by the…read moreemployee turning off the lights as I was walking through the front doors and saying loudly; WE ARE CLOSED (with an attitude). There were 2 employees working and no other customers in the store. I proceed towards the counter, then looked at my cell phone clock and read out load, no its 5:59 pm. The female/Hispanic employee rolled her eyes and proceeded to scan my 2 QR codes with sass. I live in Woodland and regularly visit this store with ease when I am traveling to Vancouver. Please teach your staff what good not even great customer service should look like and feel like. Open, means open...not almost closed! I have learned you can't teach quality customer service anymore-you either have it or you don't. Your customers have a choice where they do their shipping, and I will not be back to this specific location. Do better Miss Attitude!

I don't have a lot of things I ship, so it has been awhile since I visited PostalAnnex. It was…read morereally enjoyable to be greeted with such a friendly welcome. My things required their packing expertise and we discussed best lower cost option. It was a good collaboration and I received both an email and voicemail indicating that Scotty was able to get it done at the targeted price. Great people and service. I may just drop in simply say "Hi" next time I am in the neighborhood. ;-) Definitely my "go to" shipping business. Oh! And the parking in the back north side of building is great. Thank you PostalAnnex Hawthorne PDX.

Great customer service!!! Very helpful with scanning documents and helping with digitization.read more

These guys are great. We needed a notary service quick. They do it. We had a PO Box with them 7…read moreyears ago and the guy remembered us! He did the notary, made some copies for our records and had the FedEx guy hold a couple minutes so the documents went out right away.

I would give negative stars but Yelp doesn't allow it. This Postal Annex is such a joke. We…read morebought a book of stamps and the price was $16!!! For an $11 book of stamps!! There is a $5 service fee! $5 DOLLARS as a service fee?! You can go anywhere and get a book of stamps for $11. If this place is gouging you on stamps what else can they be gouging you on! I would recommend to NEVER go here and use their services! What a rip off!!!!!

They've always been welcoming, friendly, reliable, & prompt to inform me when I've got a package…read morewaiting to be picked up. (Side note: if you enjoy cinnamon in your hot cocoa, you might like the Bigfoot chocolate bars they have for sale.)

Mail scans. Apparently not a thing. I have requested twice to have mail items scanned. After…read morewaiting a week for the first one, I had the mail picked up. They still list it as 'scan pending'. The second one has been a week and still no scan. I will be looking to move to another provider.

We have rented a box here for over one year. The online service is pretty convenient. But recently…read moreElizabeth (the owner) went above and beyond in customer service. Some mail had been missed in the box when we came in to collect it. When we reached out, Elizabeth checked, came in after hours, found it, and made it right, staying late so we could get it in time. This is the exact kind of personal service that makes a small business one you can count on. Thanks!

We rented a post office box there for 18 months. We experienced great customer service and secure…read morehandling of our mail and packages.

Simple and easy mail box service. Connie is easy to work with and helps you to know what the…read moredifferent rates provide for each box size. The stores shows it's roots there from the 1990s with eclectic merchandise. Rates for mail box rentals can't be beat.

You'd Save WAY More Money By Going To The Post Office, Very Pricey. I Believe The Manager Is Sue, I…read moreOverheard Some Nasty Things Being Said About Customers And Past Employees. Very Unprofessional.

A nightmare! Negative stars!! New stuff that wasn't junk went to the dump and other stuff, not…read moredesignated as junk by the movers who did not know a bent wood chair from a lawn chair, went to a donation center. They refused to retrieve the items NOT designated junk and sent to the donation center. No clue why this was not possible because good communication skills were not in attendance in any way, shape or form. That includes management. I counted on these people to do for me what I can no longer do for myself and they failed miserably. They lost my Christmas collection. It took me more than 50 years to collect...they took it to the dump. A priceless oriental table went to the dump. An antique wooden, newly painted, porch slider...it went to the dump, too. I am still assessing the losses but nothing will make me feel better. I know it's only stuff to some, but is was my stuff, I spent a lifetime collecting it and it was up to me to dispose of, not some mover with the IQ of a tree stump. Finally, the only thing offered as compensation was some used furniture they had hanging around to replace what was lost. In other words, I can sit on a tack and spin or hold my breath 'til I turn blue. There is no compensation for the loss and no refund amount of any kind on the absolutely ridiculous amount I had to pay. Not even the tip.

Fantastic job by NWSS! The owner was super responsive - and stopped by for a quick estimate shortly…read moreafter connecting. Beat moving deal out of all the companies we talked with. They were professional, reliable, fast, and thorough. Couldn't recommend a better moving company. Thanks you guys (: