Had to return some Amazon packages and Nathan gets what customer service is all about! Will…read moredefinitely recommend this place. Thank you again Nathan.

Love this place. I know that all I have to do is walk in with my item(s) in hand along with the…read moreshipping address and The Mail Box Store will take care of everything. No problems ever. A huge time saver!!

We visited the Mail Box Store looking for a notary. They were so helpful, friendly and just good…read morepeople. I would recommend anyone looking for mailing services, notary and other great services.

I had some old photos scanned to create digital copies of them since they are the only copy around…read moreof these photos and I'd be heartbroken if anything happened to them. Barry did a fantastic job with them! I can now rest easy that I will not every lose these and I can share them with other family members. THANK YOU!!

Larry and his son are amazing. I show up and they know who I am, and most others I see rolling in…read morethere. The big dog is a delight and friendly as well. Overall, this is what small town customer service feels like.... Need a hand out to the car? They already know and are prepared. Questions about shipping? They'll give the best options. Happy as can be...

I recently dropped off a package at Postal Plus and learned something I wish I'd known earlier:…read morealways ask for a receipt. The team was friendly and took my package, but they didn't automatically provide proof of drop-off. Unfortunately, the shipment never showed up in the USPS system, and I ended up losing the cost of the product. The owner was responsive when I reached out, which I appreciated, but there wasn't any help for the financial loss. Overall, the shop seems helpful, but their process doesn't include giving receipts unless you ask--so make sure you do. Sharing this so others don't run into the same issue. A quick receipt can save a lot of stress later!

Mailbox HQ was the original company that provided our mailbox and installation…read more Well ten plus years later a visitor to a neighbor's home struck the mailbox while reversing breaking the bracket from the post and damaging the box. After the operator of the vehicle fled the scene the St. Louis County police were kind enough to track them down and procure their insurance information. Then mailbox headquarters met with us on a Sunday morning to plan the repair and reinstallation of the needed components Additionally, they provided a loaner box and post until the repairs could be made within a few days A few days later, all the parts were in, and the highly skilled technician was dispatched to reinstall and reattach all the damaged items. A true testament to the quality of the materials, and the workmanship provided was the post did not need to be replaced as it was still firmly installed in the ground and undamaged from being struck by an automobile. We would highly recommend mailbox headquarters to anyone considering installing or replacing your mailbox. The options are nearly endless. The quality of materials are amazing, but most importantly, the people from sales to installation, to service or absolutely amazing!

First baked on iron cast mailbox $1K perfect - snowplow demolished second one ordered the product…read morewas not prepared correctly before being baked on looks like crap installer also said box was not prepared correctly - would never go back and then owner accused us of damaging the underneath of the baked on cast iron - poor business qualities. The drive from the business to my home 4 minutes and we damaged no way. She said our problem. Not easy to deal with her and business never open and never returns calls. Will find another place to go and spread the word.

Great customer service! First time at this location. I've been inside their Higland, IL a few…read moretimes. They also have a store in bethalto, IL. I came here to mail out some important documents. I picked out a big envelope, but the guy said I could downsize to the midsized one. That helped and saved me a little $. The only slight set back was they don't have certain contracts with ups. So I couldn't mail out my already prepaid item for Amazon. I had to go to the ups in dierberghs which isn't too far away. I'd come back to ship here when needed. It's in a lot with other stores. But their lot doesn't get super busy.

Great prompt service. And no waiting or lines to fall into. Parking was a bit of a hassle but…read morewalking to location did me good.

Charges a dollar for a six inch piece of tape...seems a little ridiculous to charge for a small…read morepackage this way.

Great little business, very friendly and helpful. We run a telehealth practice and it's great to…read morehave an 'address'. They offer all kinds of things in here!