I have been taking my vehicles to Haraldsen's for years, but I will never be back again. For years…read morenow it's always bothered me that they charge to diagnose a problem and give a quote. Jeff always says, "well we've got an hour into it already so... it's $120 in labor at this point." I kept going though because it was so convenient that I could drop my car off and walk home. Today was the final straw. My wife's SUV, which has 195K miles on it had an axle break at the ball joint and caliper arm. I could see that immediately when I looked at it for 10 seconds. I had it towed to Haraldsen's and gave Jeff a heads up that it was coming. I told him that I'm assuming it's an expensive fix and not worth it on this vehicle... we will probably shop for a new one. I made it clear I don't want to put any money into this car anymore. I asked him if while it's there if he can take a quick peek just to confirm that it will be more than just a few hundred bucks. He informed me it would be around $700 minimum but could be more if they put it up on the lift and really dive into it. I said, "Nope. Don't even bother." To which he said, "ok then!" The next day he tells my wife that he has to charge us 1/2 an hour labor to take a look. $60 for what I diagnosed in 10 seconds! Thanks a lot for helping out what used to be a loyal customer. I called and explained to Jeff my displeasure with this charge to which he said was justified because they had to jack the car up with a hand jack and move it in their lot so the plow could get through with snow on the way. I told Jeff to send me a bill for the $60 and I will pay it and then that will be the last time we ever do business again. We won't be coming back.

Been going here for years with several cars. Top notch…read moreservice at fair prices. Compared once with dealer for a complicated parts replacement and they were half the price. Strong suit is Japanese and American cars.

Im a long time client and they have always provided competitive and reasonable price with high…read morequality service. They have always been my first choice! The parts they use always have proved to be durable, long lasting and top quality! Thank you Sparks!

Reasonable. Timely. Fair. Vance is terrific. Have had multiple cars there for assorted repairs.read more

If I could give them 100 stars I would. I was told by another auto shop here in town I needed all…read morethis work. I was Leary, it just didn't sound right. Anyway I ordered the parts but something told me to bring the car to AD Joliet and hv them put them on. I dropped my vehicle off with parts and all. Chris called me and stated, you don't need any of this. I was shocked, and ever so grateful for his honesty. He could hv put those parts on and charged me, however he didn't. I'm forever grateful of his honesty and the fact that he isn't trying to rip off everyday people like myself. If you're looking for a good honest mechanic, you won't be disappointed.

This is the best mechanic shop. They do good work and are honest Polish men. I will be back!read more

I changed my mind about getting serviced because his price was too high so I called before I was to…read moredrop off the car and rushed me off the phone with a attitud. I could have just not came but I wanted to let him know. His pricies are too high and on a few accusations I had to bring the car back because I was having the same problem I brought the car in to get serviced for. So he should be understanding to me like I been understanding to him.

dishonest auto repair business. I reviewed what service I wanted with Eddie twice. I was very…read morespecific. I wanted him to extend exhaust hangers on a muffler and slightly bend a muffler pipe by maybe 5 degrees. he said he wanted to mount the new muffler to the car to get the right fitment. I specifically told him I wanted to be able to switch my mufflers out so DO NOT weld the muffler in place. I come back 1.5hrs later and he hasn't extended the exhaust hanger, hasnt bent the muffler pipe and has welded the muffler in place. They didn't do the two modifications I wanted, and they did the one think I specifically told them no to do. They also disconnected the chassis brace that connects the frame to the subframe because they way they welded it now rattles on the brace (this is a safety issue). previously I was able to adjust this so it did t rattle, but because they welded it, it's no longer adjustable. Now I'm worse off than when I started before dealing with Eddie. I spoke with Eddie explaining how he did none of what I wanted and specifically did what I didn't want him to do. I asked for my money back and Eddie wasnt having none of that. This was 100% a rip off where Eddie cut corners, and did what he thought was easiest and fastest rather than what I told him and paid him to do. This is not an honest auto repair business and I would not trust them to work on my car at all.

BEST service and honesty I have ever experienced with a mechanic shop! After having significant…read moredamage done to my vehicle at another shop when attempting to get an oil change done, Christian Brothers Automotive was caring and compassionate from the beginning. They were quick to assess the damage done and take pictures in order to document all that was wrong. When the owner of the other shop refused to take responsibility for the damages, Christian Brothers Automotive helped me to reach out to the owner and even offered for the other shop owner to view my car under their watchful eye! When that did not work and I was still deciding how to move forward, Christian Brothers Automotive offered to keep my car at their shop and every single night they locked the car inside their shop to ensure its safety. They continued to check in on my progress with no pressure to make any decisions and also continued to offer advice and assistance. This was above and beyond anything I expected. After my car sitting at Christian Brothers Automotive for 3 entire weeks, I finally made some progress with being able to figure out how to get the owner of the old shop to take some responsibility. While the matter is still being figured out, Christian Brothers Automotive fixed my car and even checked in a week later to ensure I was happy with the car and that it was running well. I have nothing but positive feedback for this amazing company and fantastic location! The location owner Paul clearly cares about maintaining an honest business in which individuals feel they are able to learn about what is going on with their cars and make informed decisions. And his service manager Joe is compassionate and provides assistance without even being asked. Finally, the mechanic Tony who fixed my car was informative and very efficient. Overall, the entire staff was a pleasure to work with and I felt very comfortable with their entire store! I hope more people use them for their car needs because I want them to stay in business a very very long time!

I went to get a radiator hose replaced on one side. They said the other hose need to be replaced as…read morewell. I refused. They wanted to flush and seal and replace other item that was not requested and very much not necessary. I denied . Asked if my suspension was OK for upcoming trip. Got home there was no coolant in my reservoir !!! I would have driven around, thinking my car had extra fluid in the reservoir and did not. I put in a half a gallon of coolant that I happen to have at the house. Not to mention, I paid for two jugs of coolant. They did not mention the previous quote for work that I needed done on my engine at all. Everything else was fine, so they said. The courtesy ride was not offered with me until after I dropped my car off, and that was if they had time. This was my fourth time at this shop and I was really happy with them and how thorough they checked out my car. This time I felt like it was under a different management and the care previously was no longer. I put my faith and trust in your shop. While in another state visiting, I took my car to my brother, who is a licensed mechanic, and found two engine gasket leaks, and some issues with my suspension.

Village Automotive consistently earns high marks for their quality service -- and rightfully so! I…read morebrought in my 2015 Ford Mustang on Thursday for a rattling noise coming from the rear passenger side. By Friday afternoon, they called to say my car was ready for pickup. Another shop had quoted me a much higher price and only offered to replace the shocks. But Village Automotive went above and beyond -- they replaced right rear shocks and mounts, repaired a leaking exhaust flex sections, replaced serp belt, changed the brake fluid, replaced the windshield wipers, and even steam clean the engine -- all for the same price! It's rare to find an honest, thorough business like this. I'll definitely be recommending Village Automotive to my friends and family. Thanks Dominic! And thanks Village Automotive!

Great shop great service very thorough. Very well lit and clearly marked exits, place looks great…read more Kari couldn't possibly be nicer! Highly recommend!

Very personable and honest staff! Would highly recommend this place if you have any car troubles!read more

Excellent service from the start. I called and they made an appointment right away. When I…read morearrived at the shop, they were friendly and explained everything. They went over the car for a free inspection, in addition to the reason for my visit. They emailed me the report about the car fully explaining what was needed and what looked good. The value for the repair was exactly what I expected and they pulled no punches by trying to sell services that weren't needed. I will be back if the need arises and will recommend them to all my friends in the neighborhood.

I have gone here for years, usually the Westmont location…read more Took my car in for a basic oil change and inspection. Easy- changed the oil and showed me a filter that needed to be replaced. In and out in an hour- fair price and kind service. Will continue to frequent (hopefully will not need).

Deal with John directly. Good local shop that can get You up and running. Not cheap, but fair. Much…read morebetter experience than dealing with Chuck's.