My hearing evaluation was on Aug. 4 with Kathleen Burch. It was determined that I needed hearing…read moreaids, I chose the aids. Kathleen told she would contact United Health Care and contact me by phone for my portion of the payment. Kathleen called on Aug. 25 and left a message with my financial responsibility and asking me to return her call. I called her right back and her receptionist transferred to me to her phone. She did not answer so I left a message with my name and phone number. She never returned my call. I had a previously scheduled appointment for Aug. 28 at 9am. When I got to her office there was a sign on the door giving a new office address. I went to the new address and was told that I didn't have an appointment and Kathleen wasn't in yet, even though another client was waiting to be seen by her. The receptionist told me that she had canceled my appointment because she didn't get ahold of me by phone. Kathleen strolled in shortly after 9am. She told me to have a seat while she settled in. I demanded that the situation be addressed immediately. She had never even ordered my hearing aids and told her receptionist to schedule me sometime in September. I have registered a formal complaint with UHC and am referred to another provider. Kathleen Burch is a very inept business person.

I had the pleasure of seeing Brian Stanton. I noticed after his previous appointment left Brian…read morewent into the kitchenette and washed his hands. It was nice to see his awareness of personal hygiene. Brian explained thoroughly all the tests he was to perform and made sure I was comfortable throughout. Completion of the tests determined I was borderline in need of hearing aids. He gave me his honest professional opinion which was appreciated. Don't hesitate to see Brian at Hear To Go at his Liverpool office.

Fantastic, honest, helpful service. I first met Dr Anzalone…read more7 years ago and found her fantastic. She was honest in her examination & evaluation of me and never tried to sell or upsell me. I was impressed. When my needs increased, I sought her out to find she now owner her own business. I made my appointment since I knew I'd put off hearing aids long enough. I was seen by her associate Dr Juliet Stuber who was delightful. She was extremely thorough and slowly & carefully went through my evaluation, testing and comprehensive overview/explanation. She never once ever even mentioned it was time for hearing aids, but rather allowed me to make my own decision etc. i had done a great deal of my own research before this appointment and interviewed many hearing aid customers / patients. We discussed brands, types and features of several type & models and I went with the company my own research suggested. Dr Stuber explained the type & brand were perfect for my hearing loss. NO PUSH, NO SALES PITCH, no pressure, just simple, old fashioned guidance & direction. I'm confident in my choice of company, doctor and equipment. I'm also confident Dr Stuber will guide me through the transition into hearing aids 2026. Thank you / Respectfully, Paul Clapper

Easy and efficient great staff know what they're doing I was able to get an appointment as soon as…read moreI needed

What an excellent experience! The team was very professional and provided exceptional medical and…read morecustomer service.

From the owner: Beltone Hearing Care Center proudly serves the Liverpool, NY community as your local Beltone…read moreHearing Aid Center. We provide comprehensive hearing tests and evaluations, expert hearing aid fittings, and the latest Beltone hearing aids, including rechargeable, custom, and Super-Power Behind-the-Ear (BTE) models for severe hearing loss. Backed by 80+ years of hearing aid innovation and recognized by Newsweek as one of 2025's Best in Customer Service for Hearing Care, we deliver trusted, personalized hearing care to help you hear your best.

My wife has been a patron of J Waligora/Empire Hearing and Audiology for several years and I have…read moreonly have positive things to say about their professional, compassionate care. Our situation is a bit challenging as she only has hearing in one ear and they have done a great job managing her care. I am most satisfied with their service. Pieter K.

1st class. Totally professional. No hard sell. Just a really good demo of what you may or may not…read morebe lacking. Well worth a visit if you think your hearing is faulty.

I was referred to Audibel by a friend of mine. She is happy with her experience in AZ. I had…read morecontacted their 800 number and was sent here. I was able to get an appointment right away. Jessica works the front desk and she is excellent, friendly, helpful and polite. Ariana was my specialist and she's wonderful. She was informative, and her knowledge about the different choices that I had was helpful. She was patience, caring, and very professional. I am happy with my purchase and will recommend to anyone.

From the owner: We proudly serve the North Syracuse, NY community with premium hearing loss care. We offer…read moreaffordable hearing aid solutions featuring advanced digital and wireless streaming technology.

Very nice personnel Very knowledgeable and helpful…read more Tammy is efficient, patient and friendly.

From the owner: Hearing Aid Consultants of CNY, LLC offers hearing tests, hearing aid repairs, cleanings and…read moreadjustments, and hearing aid selection and sales. We offer the widest selection of hearing aids from manufacturers such as EarQ, Oticon, Resound, Siemens, Starkey and Widex. All products are backed by our exclusive 4 year warranty.

Great service, friendly staff, they work fast to get you your Hearing Aides so you can hear again…read moreHighly recommend

I love this place . Megan is very knowledgeable patient and accommodating! Upstate hearing…read moresolutions is convenient and always ready to help ! Same day appointment if needed. They're open 5 days a week 9-5pm.