Great---had some problems and was asked to stop in----while I waited a short time, my hearing aids…read morewas repaired. Easy to get to, no worries about parking and great staff. I will always try to utilize this location. Thanks Michael H. Chapman Cato, NY

This is now called HearingLife, no longer Oviatt…read more I needed an update to my hearing aids and a change to the default setting. I called the Oswego, NY office and spoke with the receptionist about coming in during their "walk-in" hours. She acknowledged, saying I might have to leave them which was OK with me. I came in during the walk-in hours and ended up leaving them and picking them up the next day during the walk-in hours again. I checked the changes over in the office while I was there and there were a few problems which I explained to the receptionist. The receptionist made me feel foolish that I used the manufacturer's hearing aid app, that it wasn't necessary. When I initially bought these hearing aids, the audiologist is the one who upsold me to these more expensive ones having the Bluetooth feature. The audiologist who was standing near the receptionist tried to help me out, which was nice. The receptionist started getting rude with me at that point. I maintained a polite demeanor but she continued to get more rude, directing me to sit down even though it was the audiologist who approached the window and was helping from there. The receptionist then said in a stern and rude voice that walk-in hours were not for this sort of thing and that I would need an appointment for any further help. Keep in mind that it was she who knew what I was coming in for and when. Also, no where can find that it states what services the walk-in hours are limited too. I would gladly have made an appointment from the beginning but she didn't say I needed to make one. The audiologist fixed most but not all of the problems which was disappointing. If you like rude service, this is the place for you. If you like being treated politely and as a valued customer, go elsewhere.

I met with a woman named Dr. Katie! One problem though I asked her if she had a medical degree and…read moreshe said no she had a masters in Audiology! So not a doctor! Last time I checked you don't get to be called a doctor if you're not a doctor! She was extremely unhelpful

If you check in with yelp you get a free T-shirt South is accommodating friendly you're in with…read moreyour appointment pretty quickly and very nice establishment located centrally in town I recommend going and having your ears checked out if you need it

Amy provided professional services with an outstanding ability to communicate my hearing needs. I…read moream hearing sounds I haven't in years. The hearing aids fit perfectly and have all the latest technology. I am so happy and so is my wife

Fantastic, honest, helpful service. I first met Dr Anzalone…read more7 years ago and found her fantastic. She was honest in her examination & evaluation of me and never tried to sell or upsell me. I was impressed. When my needs increased, I sought her out to find she now owner her own business. I made my appointment since I knew I'd put off hearing aids long enough. I was seen by her associate Dr Juliet Stuber who was delightful. She was extremely thorough and slowly & carefully went through my evaluation, testing and comprehensive overview/explanation. She never once ever even mentioned it was time for hearing aids, but rather allowed me to make my own decision etc. i had done a great deal of my own research before this appointment and interviewed many hearing aid customers / patients. We discussed brands, types and features of several type & models and I went with the company my own research suggested. Dr Stuber explained the type & brand were perfect for my hearing loss. NO PUSH, NO SALES PITCH, no pressure, just simple, old fashioned guidance & direction. I'm confident in my choice of company, doctor and equipment. I'm also confident Dr Stuber will guide me through the transition into hearing aids 2026. Thank you / Respectfully, Paul Clapper

Have fought to get my insurance money back for over 3 months they finally send it but to the wrong…read moreaddress

I enjoyed meeting the owner and audioligist, Todd. He patiently explained and demonstrated the…read morevarious types of aides and so making a decision was easy. Any questions or problems after that meeting were so quickly and easily resolved. Great purchase!

I looked on Google for information about an audiologist in the area. Fingerlakes Hearing Center was…read morelisted with such wonderful reviews. The doctor was thorough on everything and the testing equipment was up to date. Very friendly and caring office also. Mary Palmer

My mom suffers from extreme hearing loss. When fitting my mother with hearing aids, Robert Bishton…read moretook into account my mother's needs, age (85), and living environment. Although not perfect given the severity of my mom's hearing loss, Robert managed to bring my mom back into the hearing world. My mom and I can actually have nice conversation now. Thank you Robert for your persistence. I also want to give a shout out to Ron, the office manager. He always manages to squeeze my mom into Robert's schedule for the occasional tune-up/cleaning, no matter how last minute I call for an appointment. Thank you Robert and Ron!

From the owner: Our hearing healthcare provider, Board certified Hearing Instrument Specialist Robert Bishton has…read morehelped thousands of people and their families communicate better and enjoy a better quality of life through professional counseling and the precise fitting of hearing instruments. Hearing tests at no cost to you. "Where Value Meets Excellence"