Dr Jim Richardson and his staff make you feel at ease the moment you walk through the door. I…read morefractured a tooth over the weekend and they got me right in on Monday. Emergent needs were addressed and a crown is scheduled for Wednesday. They offered to do it today but MY schedule was a little tight. The office has a friendly staff and they have been with Pinnacle Dental from the start. If you're happy with your current dentist that's great. If you are looking for a dentist I highly recommend Pinnacle

I had not seen a dentist since 2019 before the pandemic. I made an appointment with Oswego Dental…read moreHealth Associates 4 months in advance. I called a week before to confirm they received my previous records. They told me on that call that they were no longer going to accept my insurance in 4 days. In other words, 3 days before my appointment my insurance would no longer cover the dental visit. I asked if they could reschedule my appointment before they'd drop my insurance, and they were able to because someone else canceled. However, the morning of my appointment day they said the hygienist and dentist were out sick, and they couldn't find another appointment before the insurance drop date. So I waited 4 months for nothing only to have to wait another 6 months until another dental office could schedule an appointment with me. They should have informed me that they weren't going to accept my insurance anymore. If I had not called in advance, I would have gone to my appointment without accepted insurance. In the end it was a significant waste of time. They really screwed me over.

Best Dentist & Office Ever!! This place is a breath of fresh air compared to the numerous horrible…read moredentists I've dealt with over the years. I can not say enough great things about my experience here! My typical dental visit (other places) can only be described as a nightmare. I usually feel horrible anxiety before, during, and after an appt. My last dentist (ConnextCare Dental of Fulton) actually ripped the napkin off of my neck and yelled "Go Somewhere Else Then" when I spoke up and said I wanted to try and save my tooth (not pull it). Unfortunately, this was during COVID, I couldn't get in anywhere else. After a few minutes of me calming her down, she agreed to fill the tooth instead of pulling it. That filling lasted about 6 months before falling out. I knew I wasn't going back so I researched my options, with my insurance. That's when I discovered Oswego Dental Health Associates (formerly Fulton Dental Health) was now accepting my insurance. I made an appointment (still COVID) and was in the chair 2 weeks later. The dentist was amazingly kind and gentle. He even told me there was still an option to save my tooth (almost a year after the last place said it was impossible!) I have incredibly sensitive teeth and am usually in agony during dental work (or even the water spraying my teeth). Oswego Dental Health Associates went out of their way to make sure I was comfortable and pain-free. They even complimented me on being a good patient! The entire staff was incredibly friendly and nice. Seriously! I wouldn't believe it if I hadn't seen it for myself. Surprisingly, I was calm and anxiety-free during my first visit. I truly felt like I'd been going there forever. As if that isn't enough, to switch dentists now, this place actually worked with me by scheduling my treatments to make the most of my insurance coverage. Seriously, make an appointment today! Before they are full (as always happens with any dentist that isn't a nightmare). If you have kids, this would probably be an awesome place for them. I usually end up feeling like a big baby in most dentist chairs, but these guys boosted my confidence. I left the place looking forward to going back and finishing the things I needed to be done.

This dental practice has to be one of - if not the very best in Central New York. The office goes…read moreabove and beyond to be sure you are getting the services you need as well being kind and understanding while doing so! Truly a wonderful group of people and I am thankful to be a patient here!

The BEST dentist! I was referred to Dr. Bunker as I have problems with breaking my teeth,…read moreespecially now that I am in my late 50's. I must admit, I live out of town, about an hour and a half away. I was ready to give up hope on restoring any of my teeth. Dr. Bunker saved many of the teeth that I thought I was going to lose. The technology he uses, to make bridges and crowns right there in his office, is amazing! He certainly went out of his way by juggling his appointments to accommodate my needs and trying to lessen my road trips. The office staff is amazing! I did not have to wait upon check-in and I did not have to wait in the chair which means that he values my time and his too. He does exceptional dental work as I am so pleased with my bridge! I highly recommend Dr. Thomas Bunker!

Great dentists, they were able to get me in within 2 weeks as a new patient. However, they have the…read morelocation listed wrong. They moved next to Rent A Center across from Little Caesars. Was almost late to my first appointment due to that.

I've been to many dentist offices and this is by far my best experience ever. I was leery about…read moregoing this time as I had been there 30years ago and had a bad experience and the dentist was listed as still being there. However he is not. And the dentist there now is amazing!! And so kind. The rest of the staff I have dealt with have all been very nice too. I suggest them to everyone!

This place is a pleasure to go to. Nicole the receptionist makes you feel like family. Always…read morepleasant to deal with and very helpful. I will continue to go there because of her. Also Lynn one of the assisstants is also a pleasure, both always wearing a smile and both very hard workers.

So last year I went to this practice for the first time and didnt return. Staff was rude and…read moreunprofessional. Well, my daughter ( got to love our kids) made me another appointment and let me tell you something....What a difference. The front staff all changed out they are nice, polite and caring. Then I met my newest hero, Margaret the hygienist. I cant say enough about her patience with me. Very nice and her professionalism beyond what words can say. If you tried them and you weren't comfortable, try it again they have new employees.

An amazing dentistry practice reminiscent of all that can be right with small town medical care…read more The staff are warm and conscientious, and work to anticipate the needs of anyone who comes in. They have taken great care of myself and my children, including an adult with disabilities who had his first cavity repair done in the office, and left all smiles. The wait list for appointments may be 6 months out, but if you're lucky enough to become a patient here, your patience will be rewarded with a priceless experience.

Had a great check up with Doctor Dingman she and the whole staff are very friendly and…read moreaccommodating. They are always willing to explain why and what is being done. best visit to any kind of Doctor I have had since my last visit there. Thank you guys and know that your efforts are apricated.

They are very clean . Friendly understanding staff. They take time for each patient..efficiency…read more was on point..helpful..highly recommend

This was the best experience I've ever had at the dentist. I'm normally very nervous about going to…read morethe dentist but from the moment I walked in, to the moment I left, I was greeted with warm smiles and friendly company. The staff gave me sunglasses to wear so the light was not bothersome, and the dentist went as far as explaining to me how to properly brush and floss my teeth which believe it or not, no other dentist has done in the past. It really felt like she cared, she treated me like a person and not like a paycheck. I was in and out in 1 hour and the process was completely transparent in regards to the work I need to have completed. This will be my permanent home for dentistry