Best pediatricians office in town! Open 7 days a week, pro-science, late hours, all the rooms have…read morean "I spy" type painting to keep kids occupied while waiting

Awesome practice! We just had our first child at CROUSE and a physician came to check on us every…read moresingle day we were there. They spent the time to answer all the questions and concerns we had. Being that they are pediatricians you would expect them to be good with babies and kids... They are more than good... They are phenomenal! I love that they also offer Sunday hours and no questions are ever a waste of time for them! The staff who answer phones and are at the front desk are also superb! Everyone seems to genuinely love being there- and is just a good environment. We interviewed other offices before deciding on here and we are glad that we chose this practice. They definitely put my first time mom worries to ease.

By all means, bring your child here if you enjoy feeling rushed and not listened to. Dr. Junio…read morenever spent more than 3-5 minutes examining my child over the 5 years he went to her. She continually made bad diagnoses because she never listened or took the time to check out the concerns. Eventually I asked for a referral to a specialist for another opinion, and she refused! She diagnosed my child's chronic sinus infection as asthma and prescribed an inhaler. He ended up in the ER after months of her horrible mistakes. When confronted about it, she literally laughed in my face and said she was "just a pediatrician" and that I should have gone to a specialist if I was concerned about a sinus infection....when I had already asked her and was refused at every appointment! This lady is seriously lacking in the empathy and listening departments. My biggest regret is sticking with her as long as we did!

My daughter is now 17 and has been coming here since she was 6. The waiting room is clean and…read morehappily decorated with a jungle mural. The staff is always polite and smiling. We have used both waiting rooms in our time here: the sick waiting room and the well waiting room. My daughter's Doctor is Dr. Hingre a very friendly woman who is thorough and patient. We have never had to wait more than 10 minutes to be seen, usually we are taken in and seen right at our appointment time. They definitely accommodate last-minute sick visits and have an answering service for after-hour calls. We definitely recommend this office if you're seeking a nice group of pediatricians.

We were in town for two days and my special needs son developed strep throat. Doctors cause lots of…read moreanxiety for him so I really wanted to get him in somewhere that specialized pediatrics and would understand his condition. I called the office and explained our situation and they got us that day and were very friendly. I couldn't have been more pleased.

9 minutes late... reschedule your appointment? WTF, we have 2 small children. I'm sorry I'm a…read morelittle late but that's unacceptable. I'm changing clinics. Side note, the doctors here have always been excellent. We've gotten good quality care from experienced doctors and practitioners. I'm just rubbed the wrong way from the secretary and unfortunately won't be back because of it.

They claim on their website "We believe in minimal intervention. There are often excellent natural…read moretreatments that do not involve medicines. We are committed to using medication only when truly necessary." However, they would rather deny a child these excellent treatments if the parents choose not to use excessive vaccine intervention. Even the AAP encourages not denying care to unvaccinated children, as that can lead to them receiving no care at all. Further their website claims "Our office is a safe place where you will be heard, and your values respected." This doesn't apply if your values and opinions differ from theirs.

We have taken our kids there for years. We have decided to make a change. We never see the…read moredoctors. This is a big place where u only see nurse practitioners. The turnover for the nurse practitioners is extremely high. Nobody cares about you there. You can never talk to the doctor, he's always busy. I was getting billed for stuff that wasn't done and stuff that was done years ago. The staff is not friendly. The last straw was my sons 6 year checkup. I waited over an hour in the room. I started to make a fuss so they send back a student...... I said no, at the very least I want to see a NP. Another 20 minutes went by and I left. Then Guess who called... the doctor that was always too busy to talk to me. Never again.

Wonderful Pediatrician's Office. the walls in the waiting room, hallways, and exam rooms are…read moredecorated in brightly colored, Disney characters that appear hand painted...an excellent vibe for a pediatricians. The doctors and nurses are all very friendly and they genuinely care about each child that comes through. They also separate their appointment times each day so that regularly scheduled appts (kids who are not sick) are not in at the same time as kids who are sick, which helps cut down on any extra colds!

All these ladies are exceptional with children; Terry Lapsker MD is particularity good with kids…read morethat have autism and/or ADHD. She also specializes Adolescent Medicine & Pediatric Diabetes. They go the extra mile to ensure that you get whatever services your child requires and they avoid medicating children except when necessary. Very efficient and friendly staff. Check out the rest of the staff at http://www.eastsidepediatricgroup.com/staff.html

This office has been our pediatrician for the last three years. They recently merged with Madison…read moreIrving pediatrics and our favorite doctor retired. I was really nervous for this change, but the new doctors and staff made me feel so secure about the transition and are always so helpful when I have questions. I've never left the office with more questions than answers. While I will miss Dr. Lapsker, (she was my husbands pediatrician when he was a child) I know that there is a whole team that truly cares for every single child. I also love how small the practice is, and I feel like my children get the attention they deserve. There are sick and well child waiting rooms, as well as specific times of day that certain ages get scheduled, ie: newborns only in the morning to keep the amount of exposure to their new immune systems low. The small steps they take to ensure the safety, care and happiness of each and every patient and parent is above and beyond. And any parent knows that is SO important when looking for a good doctor.

They asked to reschedule our existing appointment to today and now the doctor is more than an hour…read morelate for the appointment they rescheduled us to. Absolutely unprofessional behavior.

Staff and personal need to be trained to be kind and less standoffish…read more All they seem to care about is their money. Unfortunately being the only convenient place in Ithaca it doesn't leave much choice but I will be moving both my kids to cortland to see if there is anyone better. I have been going here since I was a child and brought all my kids here and have not been impressed. Bedside manner is not that great.

I absolutely love pediatric associates! Dr. Abbamont is the best pediatrician there (very sad he is…read moreretiring). He took care of me and now he takes care of my children. They absolutely love him. Office time is never too long, and the environment is friendly.

There is NEVER a wait, the office is always immaculately clean. I went here as a child and now both…read moreof my children are patients.

So, I have nothing but good things to say about this place. Considering there are two locations and…read moremultiple receptionists, I don't think one of them should be the reason a person doesn't go here. After our beloved pediatrician moved away, we had to find another place (the ones left at her facility were awful and we tried the other "big" Peds in town and they were dreadful). We see Carolyn Koppel, and besides being incredibly kind and patient with me and my kids, she's also very good at what she does. We've seen Dr Lambert for several sick visits and his bedside manner isn't quite as down to earth but he's still kind enough, and he's very smart and good at what he does. He diagnosed my daughter with a rare GI issue as a baby (called FPIES) and I trust him as well as Caroline, and I trust no one. I can't speak for the other practitioners there though, as we've somehow managed to pretty much only see those two, but I've heard nothing but good things about them all from my fellow parent friends.

We have been bringing our two daughters to Dr. Shrivastiva for over a decade, and I cannot imagine…read morea better pediatrician. My girls absolutely love him and his wonderful staff. Dr. Shrivastiva is patient, kind, and extremely knowledgeable--he always takes the time to listen, explain, and make sure we feel comfortable with every step of care. The nurses and office staff are equally amazing: caring, professional, and so friendly that my kids actually look forward to their visits! Finding a pediatrician you can truly trust is rare, and we feel very lucky to have Dr. Shrivastiva guiding our children's health. I recommend this office wholeheartedly to any family looking for exceptional pediatric care.