My daughter is now 17 and has been coming here since she was 6. The waiting room is clean and…read morehappily decorated with a jungle mural. The staff is always polite and smiling. We have used both waiting rooms in our time here: the sick waiting room and the well waiting room. My daughter's Doctor is Dr. Hingre a very friendly woman who is thorough and patient. We have never had to wait more than 10 minutes to be seen, usually we are taken in and seen right at our appointment time. They definitely accommodate last-minute sick visits and have an answering service for after-hour calls. We definitely recommend this office if you're seeking a nice group of pediatricians.

We were in town for two days and my special needs son developed strep throat. Doctors cause lots of…read moreanxiety for him so I really wanted to get him in somewhere that specialized pediatrics and would understand his condition. I called the office and explained our situation and they got us that day and were very friendly. I couldn't have been more pleased.

The best pediatrician I have ever met! Dr. Campbell is wonderful and his staff is sincere and kind…read more Dr. Campbell is like no other I have ever met. He truly cares about his patients, their health and well-being. He doesn't just brush things off like some other doctors. If there is an issue he takes the time to figure it out and help the child and makes sure to do what's best for the child. He is absolutely wonderful and we love him!

Dr. Campbell has done no wrong to me. He found out what was wrong with my son within minutes of…read morebeing in his office. After going 8 years with the health center and no answers. Thank You Dr. James Campbell

All these ladies are exceptional with children; Terry Lapsker MD is particularity good with kids…read morethat have autism and/or ADHD. She also specializes Adolescent Medicine & Pediatric Diabetes. They go the extra mile to ensure that you get whatever services your child requires and they avoid medicating children except when necessary. Very efficient and friendly staff. Check out the rest of the staff at http://www.eastsidepediatricgroup.com/staff.html

This office has been our pediatrician for the last three years. They recently merged with Madison…read moreIrving pediatrics and our favorite doctor retired. I was really nervous for this change, but the new doctors and staff made me feel so secure about the transition and are always so helpful when I have questions. I've never left the office with more questions than answers. While I will miss Dr. Lapsker, (she was my husbands pediatrician when he was a child) I know that there is a whole team that truly cares for every single child. I also love how small the practice is, and I feel like my children get the attention they deserve. There are sick and well child waiting rooms, as well as specific times of day that certain ages get scheduled, ie: newborns only in the morning to keep the amount of exposure to their new immune systems low. The small steps they take to ensure the safety, care and happiness of each and every patient and parent is above and beyond. And any parent knows that is SO important when looking for a good doctor.

9 minutes late... reschedule your appointment? WTF, we have 2 small children. I'm sorry I'm a…read morelittle late but that's unacceptable. I'm changing clinics. Side note, the doctors here have always been excellent. We've gotten good quality care from experienced doctors and practitioners. I'm just rubbed the wrong way from the secretary and unfortunately won't be back because of it.

They claim on their website "We believe in minimal intervention. There are often excellent natural…read moretreatments that do not involve medicines. We are committed to using medication only when truly necessary." However, they would rather deny a child these excellent treatments if the parents choose not to use excessive vaccine intervention. Even the AAP encourages not denying care to unvaccinated children, as that can lead to them receiving no care at all. Further their website claims "Our office is a safe place where you will be heard, and your values respected." This doesn't apply if your values and opinions differ from theirs.

If I could review a 0 I would. First of all when you move out of the area and have to switch…read morephysicians they claim that you no call no show and then refuse to take you back on when you move back. The office manager and I previously spoke and I left a google review stating how horrible the practice is for lying about patients and the office manager apologized and owned up to the practice being the problem. She insisted my kids could come back but when I calleed today suddenly they can't come back and the office manager refused to acknowledge our previous conversations. When I asked to speak to her the receptionist claimed she was in meetings all day. Funny, you just talked to her and suddenly 5 seconds later she's in a meeting, something doesn't add up. Complete liars, if their reception and office manager lie I can't imagine how the rest of the staff are. Not trust worthy to care for your kids.

Awful. The practitioners at Pediatric Associates are nearly as bad as their office staff.. and the…read moreoffice staff are HORRIBLE. Tremendously rude, no regard to continuity of care or the wellbeing of their patients. Wait times are long, it's impossible to get an appointment, and it just feels like every person who works there only wants to collect your copay before they kick you out the door. Save yourself the trouble and go somewhere else.

They asked to reschedule our existing appointment to today and now the doctor is more than an hour…read morelate for the appointment they rescheduled us to. Absolutely unprofessional behavior.

Staff and personal need to be trained to be kind and less standoffish…read more All they seem to care about is their money. Unfortunately being the only convenient place in Ithaca it doesn't leave much choice but I will be moving both my kids to cortland to see if there is anyone better. I have been going here since I was a child and brought all my kids here and have not been impressed. Bedside manner is not that great.

***Dr. Dracker, who owns the practice, seems like a very kind individual. He called me to…read morepersonally apologize for my negative experiences. If I stay with Summerwood Pediatrics, I can choose preferred staff members to treat my children. Thank you Dr. Dracker.*** If you're going to treat autistic patients, you need to understand something about autism (and I'm not talking about the negative list of descriptors found in text books.) When I took my two autistic children for a well child visit in August 2016, Dr. Awa proclaimed that neither child seemed autistic (this is after grilling me about what "concerns" I had that lead me to getting them diagnosed.) He also asked me about my current pregnancy; if I'd had genetic testing done. No, I had not, but that was sincerely none of his concern. We were graced with his presence again, a few days back. My son was in the middle of an antibiotic course for an ear infection in his LEFT ear, when he awoke that morning complaining of ear pain in his RIGHT ear. A nurse I spoke with at Summerwood assured me that he should come in for an appointment, rather than wait until my son finished the antibiotics. We were in the exam room for an hour. Waiting leads my autistic kids to experience anxiety. Anxiety leads to outbursts and potentially, meltdowns. No, Dr. Awa, my kids do not have behavioral problems (he asked me this), but they do have communication challenges. And yes, their behavior may have seemed extreme after an hour long wait, but behavior is communication, and what they were trying to tell you was, "you took too long, and we are stressed." Long story short, my son's left ear cleared up, but his right ear was infected. My son did let the doctor examine him briefly, but he was none too happy to do so. Dr. Awa did not recommend switching antibiotics, but did offer an antibiotic shot. We refused the shot as the exam room was in such chaos, and my son wasn't going to tolerate the doctor treating him. He told us that if my son still complains of ear pain after he finishes his antibiotics to return for an antibiotic shot. He also asked me, "what did you hope to accomplish?", by visiting the office mid antibiotic treatment. And furthermore, I had to explain to him more than once that the only reason I made an appointment was because a nurse recommended that my son be seen. I simply called in the morning to speak with a nurse; not necessarily to make an appointment.

We have taken our kids there for years. We have decided to make a change. We never see the…read moredoctors. This is a big place where u only see nurse practitioners. The turnover for the nurse practitioners is extremely high. Nobody cares about you there. You can never talk to the doctor, he's always busy. I was getting billed for stuff that wasn't done and stuff that was done years ago. The staff is not friendly. The last straw was my sons 6 year checkup. I waited over an hour in the room. I started to make a fuss so they send back a student...... I said no, at the very least I want to see a NP. Another 20 minutes went by and I left. Then Guess who called... the doctor that was always too busy to talk to me. Never again.