Great experience with installing SPC flooring, and I will work with this company again if I need…read moreflooring in the future. Gene was professional and had great communication before, during, and after the project. He visited my home to take measurements, show me samples, and he provided an estimate before he left. There was no pressure, and I noticed his attention to detail and quality. After getting estimates from other companies, Concept Materials had a competitive estimate and I felt they would do the best quality work. This job involved replacing a cheap vinyl wood floor with durable SPC. The scope was a living room, 4 steps, and a hallway. Each day two guys arrived on time. Because the subfloor was not flat, they had to pour concrete to level the floor. Overall, they did an excellent job and cleaned everything well. Like many projects there were some unexpected issues, and Gene handled each issue quickly with a good solution.

Great experience with Concept Materials, had them replace my floors and walls and I'm very pleased…read morewith the results. Good pricing and extremely responsive/communicative. I appreciate the amount of flexibility, agency and just the overall quality of the work. Gene and team were wonderful to work with, highly recommend

Henry and his team installed a carpet runner on two flights of stairs in my home. Henry is…read moreresponsive and flexible. He was able to procure the material cheaper than I could have on my own and provided a very reasonable price. Once the material arrived, Henry was able to perform installation within a few days - they were in and out in five hours, leaving no trace and doing a beautiful job. The team was super kind, professional, and patient even making several samples so we could consider different colors of trim. Wholeheartedly recommend for quality, speed, and value.

Very, Very, Very pleased with Henry and his professional team. They removed a carpet at my mom's…read moreresidence in SF. The carpet covered stairs, the hallway, the living room and two bedrooms! The installion was done efficiently and cleaning was done throughout the process. There was great communication between Henry and I from the beginning to the end of the installation. His team assisted with moving furniture as they worked room by room. There was a previously damaged area to one of the walls. Henry offered to fix it and in minutes his coworker showed up to repair it. Henry' s estimate was very reasonable, and my mom is very happy with her new carpet! Much applause to Jose x2, Alexander and Miguel for their quality workmanship! And recognition to Henry for making the process as smooth as can be! Highly recommend!

I totally forgot to leave a review! I had these guys come out in December and help me replace my…read morecarpet with laminate. They were super cool Yvette and she was very helpful. They were competitive with price and didn't lack with the work. They were able to hammer all this out in 2 days. They took care of the removal as well! They really made it an easy process. I would use them again in the future for any flooring needs I have. Thank you guys!

Advice: Understand the timing of the installation. Understand. what you are responsible for and…read morewhat Luxor is responsible for and associated costs. Best to start this dialog at least a week before install is to begin.

This Company (Fred Thayer Carpets) is the best.We highly recommend this Co.They came before…read moretime,they were polite,clean and the price was fair.Come one come all to those who is looking for good quality,good value and professional service.

Fred Thayer Carpets are terrific! Fred has 4 decades of experience, and it shows. His craftsmen,…read moreJose and David, beautifully carpeted 2 rooms for us. I was impressed by their dedication to going above and beyond, to do an exquisite job in our home. I highly recommend Fred Thayer for your carpeting needs. I do not believe you can find better craftsmen at an affordable price. Good luck on your project.

My experience with the floor store was awful. We had such a terrible time communicating with them…read more They gave us the run-around and it was impossible to move forward with our project. They're WAY overpriced. We worked with them to try to get the project started for three weeks then gave up. They wanted 100% of our money before the project even began. We ended up going through Whole Wood in San Carlos for our hardwood and we worked with Rolando Lopez at Pure Wood Flooring to complete the project. They were amazing! No joke, we got more done in one day with them than three weeks with the Floor Store. Stay far away from the Floor Store unless you want overpriced material and slow, ineffective communication.

Had a good experience with The Floor Store. My new floor was installed properly by experienced,…read morehygienic, and professional people. Floor Store installers were prompt, on time and respectful of my time. None of their employees smoked on my property, which was gratefully appreciated. Trim was cut well and installed correctly. Trim was correctly installed even in difficult areas in the kitchen. My floor looks good.

I used Moser Carpet Repair for some small carpet repairs. Making the appointment was easy with a…read morewonderfully responsive coordinator at Moser. An estimate was provided online based on a video of the required repairs, making the process efficient. Moser provided several timely updates and confirmations prior to the appointment. Jesse from Moser arrived on time to make the repairs and our carpets look like no damage was every done. He was professional and committed to quality. His knowledge of carpets and how to do repairs was exceptional. I couldn't be happier with Moser's service, quality work, and customer responsiveness. It was an easy experience from beginning to end. My compliments to Jesse for his fine craftsmanship. Steve M.

Moser Carpet Repairs was recommended by our carpet cleaning company. We had these awful bulges in…read moreour upstairs carpet that we had kind of resigned ourselves to looking at, since we had no idea how to repair it or whom to call. Was given Brandon's number at Moser Carpet Repair so I decided to text and see if I could get an estimate for some carpet stretching. Brandon responded right away and informed me that when carpet is installed correctly, it should not need stretching. Usually if you see creases in your carpet, it means someone didn't do a good job when installing the carpet. He talked about carpet kickers and CRI residential codes, etc. Honestly I was a little overwhelmed with all the info but after doing some research, it seemed like Brandon had some good points and knew what he was doing. We were able to set up an appointment that weekend. Brandon and his assistant showed up on time and got right to work. It was definitely not an easy process and I could tell it was very labor-intensive. But they worked hard and ever since then, we haven't seen any creases or bulges in our carpet! Would definitely recommend you contact Brandon and Moser Carpet Repair for any carpet stretching or carpet repair jobs you need. Even though the location shows that they work in the Bay Area, they actually do work in Placer County also (Roseville, Rocklin, Granite Bay, etc).

Experienced carpet business. Professional, helpful and on time. I was able to choose a good…read morecarpet to match the interior and was impressed with everyone that helped me.

Reasonable price and good quality. Tom is good at taking time to explain and educate, quick…read moreresponse and great communication by emails. Flexible and worked with our schedule. Highly recommend.

If you're looking for poor customer service and a company that cherry picks their customers, choose…read morecarpet works! Once Matt came to assess the carpet, he invited me to come to the warehouse to review the selection- we couldn't find a time? It is open by appointment only , yet once I suggested a time he reported that it was closed and that he would drop off samples for me. No show. If you have one room to carpet, save yourself the time and look elsewhere.

We've been considering replacing the carpet for an embarrassingly long time. Thanks to Yelp, I…read morewent to Carpetworks to select carpet and found them helpful, low pressure and informative --then I got cold feet and I sat on the project for a couple of years! When we finally were ready, I revisited Carpetworks plus a couple of other places. Carpetworks had the carpet and color we liked, for the best price (another shop had the exact same thing but would charge us thousands more). The installers did a fabulous job: super efficient and careful, managed the jenga of shuffling our furniture between rooms so the next room was always ready when the installer was ready, cleaned everything up. We love our new carpet and highly recommend Carpetworks!

If you're looking for a flawless, stress-free hardwood flooring upgrade, Tom's Hardwood Floors is…read morethe only company you need to call. We replaced 20-year-old carpet throughout our entire home with beautiful engineered hardwood--and the result is nothing short of stunning. - David, our project manager, was responsive and guided us every step--scheduling a site walk immediately, explaining the process clearly, and connecting us with their flooring gallery for expert, no-pressure guidance. - Johnny, the on-site lead, was communicative, accommodating, respectful, and always available. His hands-on leadership kept everything on track and on time. - The install crew was punctual, clean, skilled, and completed our entire home in just two weeks--without cutting corners. Transitions, baseboards, and fine details were flawless. - No surprises, no hidden fees--just honest, fair pricing and clear communication. They stood by their word, every step of the way. Our home now looks brand new. We've worked with many contractors, but Tom's Hardwood Floors sets the gold standard--not just for quality, but for the values of a true family business. Do not look anywhere else. If you want excellence, integrity, and a team that treats your home like their own, Tom's Hardwood Floors is the way.

Tom's did the floors in my unit a few weeks ago. Here are my thoughts:…read more Pros: - Communication: Generally very prompt communication. I wish I got more updates during construction but they sent them whenever I asked. I liked that they were very contentious about talking with my neighbor when their van was blocking a little bit of their driveway--a lot of contractors wouldn't bother. I also had another neighbor who was causing some issues and they kept me in the loop, which I appreciated. - Price: I talked to several contractors and their price was pretty reasonable--not the lowest nor the highest, more in the middle. Cons: - After construction, I noticed some damage on parts that were supposed to be protected. They were minor damages, but annoying. The most noticeable one was a dent on my TV, which left a white dot that I see every time I turn on my TV, which sucks. - In terms of details, I noticed that there were some dings in pretty noticeable parts of the wood. I don't know if it was the crew or the wood came like that, but when I was testing a wood sample before purchasing, I hit the wood with a hammer and it didn't leave a mark, so it would take a lot of force to leave a dent like the one pictured. Kinda disappointing because the dent is smack in the middle of a high traffic area. Some last notes: - David came by to do a final walk through and helped me move some of the heavier furniture back. It didn't bother me but if you're expecting furniture to be put back the way it was originally, you'll want to manage your expectations. - You should definitely hire painters and cleaners after the construction--I didn't think the walls were going to be as scuffed up as they were. And everything will be superrrr dusty, even if it's covered. - When I expressed concern about not all baseboards being replaced, which I thought was the scope of work, he explained that he told his crew to use existing baseboards when possible. He said he did this to save me some cost and offered me $150 to cover the savings. I generally feel positive about this, although if I hadn't mentioned it I don't think it would've come up, so take that for what it's worth.

Harry's crew went above and beyond. They were able to carpet our home in just 7 hours and moved all…read morethe furniture. The carpet looks and feels fantastic.

We were lucky to have Harry and his team handle the replacing of the hardwood floors in our…read moreapartment. From start to finish, Harry's team was communicative, professional, and efficient. Caleb was the lead for our project and he was personable and easy to work with, always important when you have people working in your home. I'd recommend Harry and his team to any of my friends or family.