I had a system installled by a different company a few years ago and it was never charged…read morecorrectly. I called the famed T&G and they tried to rob me blind after they came out with some outrageous pricing for refrigerant. Contacted at least 5 other companies that would not tell me how much per lb they charge for refrigerant the tech will let you know after the diagnostic, no thank you. I message prime time here on yelp and the pricing was up front and reasonable. Tech arrived within the arrival time frame was knowledgeable and completed the task within 20 minutes. I call them first the next time i need service.

Our 30 year old air conditioning failed during one of the hotest weeks of the year. I really didn't…read morethink I could get someone out the next day but I texted Prime Time and they responded in 10 minutes and set up an appointment that day! The owner is Kevin and if anyone has a Phd in HVAC, he's the guy! He talked about several options I had and was out the next morning installing a new AC system at a VERY reasonable price. I never felt pressured or felt like he was just trying to sell me a new system. My new "go to" company for HVAC. Trust these guys!

Super happy with this company! They replaced my 20 year old…read morefurnace. With elite series Lenox, new filtration system and humidifier. Very happy with the installation and attention to details. They kept everything clean, covered all walkways with tarp. The duct work was also neater, Compared to my old one. They added a Ptrap for easy cleaning. The unit itself runs great, house feels more comfortable. Much Even temperature across the levels. The crew was very efficient. They did have a hiccup. But they came back and fixed the following day. They did not even take payment before I am happy. They were not the cheapest. But their quote was much better than most other companies in the area. I would definitely reuse this company and recommend to anyone.

My furnace fan died after 18 years. Initially, I tried another company. They came out and said it…read moreis either the motor or the board. I thought they should be able to diagnose better than a guess. I called Crain and they were out to the house the next day. They plugged in a tester and informed me that it was the motor control module that was bad. The cost to repair was $1200.00 and the system was 18 years old. I elected to have a complete system (furnace and AC) installed. Crain was there the next day and did a complete install in one day. There was some miscommunication about Lennox financing but that issue falls to Lennox rather than Crain. Workers were prompt and courteous. They covered my basement carpet with a tarp and even covered my wood flooring steps with a tarp trying to be overly cautious of my home. I thought the tarp on the steps was dangerous for them but that's what they did. I don't believe the cost of the system was out of line. Prompt service, good pricing, courteous workers, steps taken to protect my home, and the install went smoothly. Not sure what more you could ask for. There is always someone who will find fault with some minuscule detail but they did a good job for me. The most important question, Would I recommend this company to you. Answer, Yes. I was pleased with their service and would like to use them in the future.

Pete's Heating & Cooling did a great job on fixing my 3 year old A/C. I had issues with it last…read moreyear and this year. The original installer did not do it right and did not register it properly. When I had 3 local companies come look and give an estimate for it he was the only one that took the time to verify I did still have warranty on it as well as price for new A/C. He took the time to answer all questions. After getting a detailed estimate for the fix and having them do the work they found leak and fixed it. They also fixed the other issue with it. The technicians Jeff and Jack were very professional and polite and worked on it day 1 and second day there were 3 technicians I do not know the third persons name but he was also professional. They were prompt and cleaned up after all the work. I will use them in the future for annual maintenance and would highly recommend them for work. Dawn

Pete's came highly recommended. After working with them the first time there was not even a…read morequestion in my mind whom I would call when I needed the next thing. I want to tell you that every time I have needed them, they have responded. They "move with purpose". I never forgot that about them because heating and cooling is an essential amenity. The first time we called Pete's we had bought a house that had no furnace, central air or duct work. A huge project, expensive all by itself. We had a new baby and had to be ready to move from our apartment into the house within weeks. The level of coordination and care that Pete's has is unheard of! Even when there are other contractors involved such as electricians, they all work together with such professionalism, respect and synchronization that you literally cannot tell that they all do not work for the same company. This is no small thing if you have ever had any large projects done on your home that involved several subcontractors. It can be a nightmare, cause delays and eat up your money and sanity. The quality of work, peace of mind and overall satisfaction was worth what we paid. I believe that we received a good value on the work to begin with. The ease during the project was a bonus. This most recent time, we needed an independent heating and cooling system for the upper floor/attic space. The second levels to bungalows can be brutal in extreme heat and extreme cold. Of course, I only trusted Pete's to handle this for us. I knew that I was going to get the best deal on the unit, the labor, any sub work. I knew I would be given options on the unit to fit my needs and budget. I knew it was going to be done as quickly and efficiently as possible. I knew the guys would come in, go to work, respect my home, be polite to my kids, clean up after themselves and walk me through all the details on how to use the unit and maintenance it. Once you have tried Pete's you will know whom to call the next time.

I started the process to have HVAC equipment installed with American Air HVAC through the MiHer…read moreprogram (HOMES/HEAR). After the energy assessment, I received the recommendations and was surprised that they simply wanted to swap out the existing 100-amp panel for another 100-amp panel. I expressed my concerns about the addition of electric HVAC components and the current capacity of our system. I even provided information from the Department of Energy and State of Michigan EGLE (see attached), which strongly recommends upgrading the capacity when the electrical panel is done in conjunction with a heat pump, furnace, and water heater upgrade. Despite my concerns and the information provided, Shuaib Yacoub (project manager), said that I wasn't worth his time. He even blocked me on Facebook to prevent a negative review.

American Air Havoc did a great job at my home! I normally don't leave reviews, but I felt the need…read moreto. My things were installed back in march and I've been happy every since. Today June 30,2026 I called with a question/concern and the rep actually FaceTime me to figure out what I was talking about, obviously they like to keep their customers happy. I definitely recommend. Polite and professional. You won't regret it

TL;DR ... A terrific experience!…read more I arrived home at 8PM on a Sunday from a trip to Ohio, only to find that I had no heat. I messaged my favorite plumber (Kennedy Plumbing) asking if he could recommend someone for a furnace repair ... he immediately recommended D&G. The answering service took my call and advised that I would receive a callback when they open at 8AM Monday. Ben (Svc Mgr) called at 7:59AM - Yay! Nick arrived 40 minutes later, ready to work. He knows his craft. No wasted motions or steps. Within 15 minutes the root cause was identified and repaired - a safety sensor was dirty. Add D&G to your Contacts app ... I have!

We just bought a house and have had two very minor issues I called them out for. They installed…read morethe HVAC in this house 30 years ago, and various owners have kept using them. They actually have all the records for this house and know exactly what's been done. The tech that came out (Ryan) is super knowledgeable and professional, and fixed my issues each time in under an hour. He didn't try to sell me anything I didn't need. I will definitely keep using them, and I will have them replace our system when the time comes.

My experiences with Breyer's have been excellent -- Al has now saved our family from 3 different AC…read morefailures (across multiple houses!) and helped our friends as well. He's been so accommodating to make time and has gotten me in on the same day multiple times as well. His prices are very fair, he's transparent about why he's doing what he's doing, and he's also very intentional about keeping your system going and not trying to sell you on a replacement or upgrade. In a world where things are getting more expensive, it's even more important to me to have experts who are able to keep things running! On top of his expertise and great business practices, Al is super nice and always very friendly -- I appreciate that he even remembered about elements of my life from when we'd talked multiple years prior to my latest service. 5 stars for sure! If you're looking for an HVAC specialist, Al is your guy!

When the AC failed, we immediately called the guys who'd done the most recent work for us. It was…read morequickly diagnosed to a failed blower motor caused by the prior 2019 replacement not being installed by another company properly. Breyer's continues to be a joy to deal with and we heartily recommend them.

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

Beware of this company they charged me double the price for a job.I had a part replaced on my air…read moreunit that cost 10-30 dollars.I was charged $650.My air went out on one of the hot days because live in a colonial style house it was extremely hot.I spoke with several other companys the job is under $300.Meanwhile I've tried to reach out to a manager several times and can't get a resoonse.

I've used Suburban for many years now but it seems they have closed and sold their business to…read moreMastercraft. It's not the same business and my experience with Mastercraft was not good, just from basic customer service perspective. I made an appointment to troubleshoot a non-working AC. They said they couldn't give me a time window until the day of. So I called at 8:30 and the office told me should be afternoon maybe around 1. So I skip lunch figuring I'll grab something on the way over when I get the call. No call, so I end up eating only crackers. 4:30pm rolls around and I call and she says I'm next. Next, it's 6pm and the office is closed and I'm wondering if they're still coming or the tech ran out of time. So I call the after-hours emergency service and the on-call tech did call me back and said the tech is still coming. The tech calls me at 7pm and so I rush to the house to meet him and he gets there at 7:30pm. He diagnoses the problem in 2 minutes (no pressure, 20 year old unit, need new). And oh by the way they probably can't install a new one for another month. They're obviously very successful yet they can't be bothered to invest in a system to keep the customer informed when they're coming. Lucky I didn't take the day off work since I work close enough to rush home but it's just a basic lack of customer respect. Anyway bottom line is that Suburban no longer exists, it's just a name (now Suburban Mechanical) that forwards to another business. On the bright side, I found a small very capable business that was able to come out and schedule me within a week. If you're also a former Suburban customer, check out CJB Mechanical for your HVAC needs.

We have been customer for decades and had recommended their services to our neighbors , Jason was…read morealways very pleasant to work with. I made an appointment for service this year they said they will come 8-12, at 1 o'clock nobody had showed up, when I called the lady on the phone said that she didn't know when the technician will come, I canceled and rescheduled it for January 23 with a window time of 8-12. at 2 o'clock nobody had showed up or called, when I called to see what had happened the person on the phone was very rude and said that she didn't know what time he was coming, when I asked at what time he will finish for the day, her answered was "until he finishes". i waited all day and nobody showed up or called. i called them today to talk with the owner because I really want to know why they don't want to come to my house when I have been such a good customer, no one called back. That is no the way they should treat customers, and for sure not a loyal customer like us.

Needed a leak in our AC repaired and a tune up on our furnace. Cappy called to tell us when they…read morewere on the way and the repairman had special covers to protect our floors. He was knowledgeable and did great work.

Cappy just completed a major HVAC job on my house. Over the years, I have the opportunity to…read moreinterfaced with many HVAC companies, many in Michigan and even some in other states. Without a doubt, Cappy is the most competent HVAC company I have ever experienced. From the initial interface, to the full completion of the project, their communication skills were exceptional, no pressure, no trying to run the scope of the project up; just honest, data driven technical insight in defining the project and exceptional field execution by very competent, seasoned and cordial professionals with the project started and completed on time. Very happy with Cappy