The level of attention and service I have received to date from the staff at Dr Palmers office has…read moreme relaxed and feeling at ease with the process. My Primary Care Physician sent them my referral to schedule the procedure, the day after receiving the referral they called me to schedule an appointment to discuss the procedure in more detail. Two days prior to my appointment a nurse called me to ask me questions so we could complete my medical history questionnaire. They also went over all my demographics and they sent me an email so I could set up an account on their office portal. I arrived at the office and once I had signed in they immediately took me to the back for my consultation. Upon exiting the consultation with the ARNP, I went to the check out counter were I scheduled my procedure date. I received information as to the location that the procedure would take place, the time I should arrive and what information I needed to know regarding prepping for the procedure. About 10 minutes after leaving the office I got a call from the office pharmacy verifying my address and letting me know they would be sending me out my prescription to my home. No need for me to go to a pharmacy drop off a prescription and pick up meds. The office was clean, the staff was knowledgeable and friendly. The entire process was easy and quick, the flow in which everything was done in my opinion works. Working in the Healthcare system I can tell you that things are not always as seamless as this process was. They definitely respect their patients time and the treatment you receive helps you feel less stressed.

This is the best gastroenterologist I have ever met. I was seen by him at Memorial Miramar Hospital…read moreand as a follow up visit. He is very respectful, courteous, professional, listens attentively to his patients and has a great sense of humor!!! Will strongly recommend him to everyone! I have know him for 11 years. Thank you Dr. Palmer for all you do!!!

I wish I had a dollar for every time this guy saved my life. He's been my doctor for 15 years now…read moreand I consider him one of the smartest, caring and compassionate people I know. He is easy to talk to and he actually listens to me and asks good questions. I never feel like I have unanswered questions or concerns when I am under his care.

Had a great experience I was well taken care of by Dr…read more Furman, He had a great energy Staff is friendly Would highly recommend

My brother referred me to Dr. Dergan and I was so happy she was able to see me…read more I was looking for a last minute appointment before I got new insurance and they were able to see me right away. She was very thorough with the checkup asked me questions and addressed my concerns. Staff was friendly upon check in and everything was done in a timely manner :)

I would like with all My heart, medical system to change In the near future …read more Pts are taking for granted ! many times ! our time is not valuable ! I still hope , someone from this office , even PA Dayana Rubio to call me and apologize for letting me wasting my time 2x in one week . The front desk person seemed offended when I told her I could not wait much because I have a schedule and see patients on my side of care . i know I won't go back to see this PA. I will continue to see my regular PA Danny Palmer who is more professional and understands my time is valuable too . Thank you

Excellent care.Thank you to the entire team.the doctor and nurses were caring , professional and…read moreattentive.

This experience wasn't for me directly, but for a relative, and I can honestly say it was very…read morepositive. The attention from the entire team at Memorial Miramar Hospital was excellent, caring, friendly, and professional at all times. The hospital is extremely clean and well maintained, and access is very easy, which helps a lot in stressful moments. The rooms are comfortable and thoughtfully designed, including a couch for any family member who needs or wants to stay. Overall, the staff is very people-oriented and supportive, which made a real difference for both the patient and our family. They specialize in maternity and intensive care. They have a very well equipped team to deliver attention and care, just wish they could also offer cancer treatment in this center.

The old office staff was amazing!! We miss Tammy,Nicky and Erma,they treated us with respect and…read morekindness. Dr. Eisenberg is great and Dr. Collado is loving and caring with her patients. The doctors are amazing to say the least and the nurses are kind. Thankful to have Dr. Collado as our pediatrician.

There's nothing this place can do to Improve because they are not trying to improve. I had one…read morevisit here for my newborn and it was my last after following the doctors order to change his formula to kendamil in between breast feeding his tummy immediately became upset. she also suggested he had tongue tie and would need surgery she also disrespected my wife who I been with for 20 years she told my wife it was a bad idea to have a c-section because my son missed out on critical nutrients she then went on to say vaginal birth is better because why would my wife want a cut up stomach she also asked my wife if she had Gonorrhea or chlamydia before with was completely inappropriate. We have since then had a new appointment at shores pediatrics in Miami shores which was a completely different experience more respectful and they informed me my son is perfectly healthy and that you guys at Miami Beach pediatrics made bad suggestions which explains why you guys have a 3.5 rating and shores pediatrics has a 4.6 I wouldn't suggest anyone who loves there children or wife to come here for any reason!!!!! STAY AWAY FROM THIS PLACE! Going to leave a pic here of my son for you guys to see because I would never let you near him again !

My mother recently had eye surgery at this center, and we had a wonderful experience. Everything…read morewent very well, and we are extremely grateful to Dr and the entire team for their professionalism and excellent care. I especially want to recognize Alex Morales, who was incredibly attentive to my mother and treated us with so much kindness, respect, and compassion. He truly made us feel cared for and comfortable throughout the process. Having employees like Alex, specially than he is a young man says a lot about the professionalism and high standards of this center. We are very thankful for the wonderful care my mother received and would highly recommend them!

My daughter had outpatient surgery here. When we arrived the parking was quite empty so we parked…read moreby the door. The entry and waiting area was very clean, modestly but modernly decorated. They had a screen so you could watch news and pass the time. Check-in was incredibly fast efficient and friendly. The doctors who utilize it seem to be very good at what they do so I was confident they would take my care of my daughter. I absolutely love their texting updates; I knew when she went back of course but when they were preparing her, in pre-op, surgery post-op, recovery then notify you to pick up your loved one. Receiving those timely texts with updates made it easier to keep family up-to-date. Surgery of any kind is stressful so having a nice calm environment waiting for your loved one was especially nice. Everything went like clockwork. No need to bother the receptionist for information, it was all on your phone! When it came time to pick my daughter up it was a little confusing. Better signage would help but that may be due to the property owner and the ambience they want. What I found the pick up which itself is marked the parking was not adequate. Again, this is up to the property owner. Plus people aren't considerate and even though the sign said patient pick up only people had parked there. Unless they have parking lot security there's not much they can do about that. I trusted them with my child, that should tell you everything you need to know. Again, surgery isn't like going to a restaurant but if you have to choose somewhere, I would choose to trust them with her outpatient care again.

I have always had issues with my left knee and wrist. One of my good friends recommended me…read morememorial because that's where she goes. The staff was super friendly, spoke Spanish. She sees Dr. Natal and Dr. Negron for her hand. They have an office in Ft Lauderdale by cypress creak. I gave them a call and got an appointment pretty quick to see Dr. Natal I explained my issue to him and he recommended physical therapy first and if that didn't help then we would see an alternative. I started occupational therapy with Ashley. She is great! Friendly, funny and very professional. Once I started ice skating again I hurt my knee so I went back to see Dr. Negron once again super friendly and very professional. He recommended physical therapy because I have no coordination ( who knew) lol I started seeing Erica and Khalil both great therapist they explained everything and showed me exercises that i could do at home and always answered my questions and concerns. When scheduling appointments since I have 2 doctors and two therapist they try their best to schedule them together so I don't go back and forth They are pretty great

It was my first visit to Memorial Physician Group, and from the moment I walked in I was warmly…read morewelcomed by the receptionist, Jordan Hung. He went out of his way to guide me through the information process with kindness and professionalism. His support was truly exceptional, and the rest of the team was equally friendly and attentive. I highly recommend this place to anyone in need of not only physical therapy but also genuine care and compassion.

My doctor is Gina Corsaletti. I recommend her. She has done miracles. My back pain has reduced…read moretremendously.

The other reviewers are correct: the staff here is rude and unprofessional…read more When my mother originally called to make her first appointment, the person on the phone was rude and demanded she bring physical medical records. When my mother mentioned no other specialist had ever asked for this, the staff member snapped, "How do you expect the doctor to know what's wrong?" We showed up for that appointment only to find she wasn't in the system at all. Staff repeatedly told us, "He is not here. He is on vacation. He will be back in 3 weeks." Because they kept saying "he," and her primary care doctor specifically referred her to Dr. Christian Gonzalez, we were led to believe she would be seeing him today. Today, June 30, my mother went inside first while I parked. When I walked in, I asked the receptionist on the right to join my mother. This receptionist was polite, asked my mother's name, and asked the staff behind her what room my mom was in. No one replied. She told me to sit and wait. Absolutely no one made any effort to follow up, knock on a door, or try to take me to my mother. I only got in because my mother eventually opened the waiting room door herself to look for me so I could speak to the doctor. When I asked why I was left waiting, staff made an excuse about doors being locked and not being allowed to ask. Once inside, I realized the doctor was female. I asked my mother if she spoke Spanish, and my mother said no. This office failed us in three major ways today: They switched my mother from her referred doctor (Dr. Gonzalez) to a non-Spanish speaking female doctor with zero advance notice. The staff member tasked with interpreting for my mother was in a terrible mood and gave her an attitude. The front desk made no effort whatsoever to bring me to my mother when I arrived. When I asked to speak to the office manager, they acted like they didn't hear me. A rude receptionist sitting on the left side of the desk abruptly asked if we needed to make an appointment and motioned for us to step right in front of her, clearly just wanting us out of the front desk area. My mom pointed to the girl who was writing something out for us. The rude receptionist asked that girl if she was helping us, and the girl confirmed she was writing up a test that needed to be done. That left-side receptionist was beyond rude. I asked again if there was an office manager or supervisor available, and was told "no" by the girl who was doing the writing. I insisted there has to be a medical supervisor or someone in charge, and again, she said no. I asked about a woman I saw dressed in office wear, but that lady stated she was the medical researcher. By the time we went to the front to get the next appointment date, the rude receptionist had suddenly changed her tune. Once outside the doctor's office, my mom reiterated how poorly they behaved and how she wished I had been there to talk to the doctor. That is when she told me about the attitude of the staff member who was writing the prescription and translating. My mother had to tell her, "If you're in a bad mood, I'll just wait for my daughter to come here to translate," which finally got her to drop the attitude. On their website, they claim "SWCA is built on a culture of empathy," and list their Core Values as: Be a good human Be professional Do the right thing Work together No excuses, get it done It looks like their staff needs to have this plastered on the walls throughout their office, because they did none of this. I have already filed a formal grievance with our insurance company.