ATTENTION Midland, MI dog lovers: Do NOT take your pet to DogHaven Ranch! Took our dog there while…read morewe were cleaning our house from the flood. When we picked him up they said he "bumped" his head on a piece of wood on the obstacle course and he had a small scratch, but they cleaned it up and said he was fine. We didn't think anything of it, unfortunately assuming they were caring dog lovers like our family and friends. Fred has long, thick black fur so it wasn't obvious to us right away as we were literally dealing with the aftermath of cleaning out our basement from 18 inches of water. A day and a half later we realized Fred was very sensitive to any touching of his head. We immediately took him in to the vet. We were then told by Eastman Animal Hospital that there was no way he bummed his head on wood and that this was from a piece of sheet metal or a large screw. They also informed us that Fred should have been taken to the vet that same day and gotten stitched up. Since it was beyond 24 hours it was too late for stitches and we were in for a long healing process. At this time we went back to Dog Haven and told them what we had found out about Fred. We simply requested payment for the vet bill or a refund for Fred's stay with them. Their response was more astounding than their initial down play of the injury to begin with. The owner said they would refund nothing or help with the cost of Fred's vet bill and proceeded to tell me that I was negligent for not taking Fred to the vet that day with complete arrogance. We have been steadily watching over Fred to ensure he heals properly but when we were told a long healing process we had no idea just how long it would be. We are now 5 weeks from the initial "bump" and we're told he needs surgery. This isn't about the money, this is our dog who is a loving part of our family. Please share this post with your family and friends to ensure this doesn't happen to anyone else's dog!

We take our dog there once or twice a week and she loves it. It always wears her out and she sleeps…read morestraight for the next day or two! Amy, and all of the staff, is great. I have also boarded her there a few times with no issues whatsoever.

The Nascar of nail trims by a caring, friendly team. If you need a pit stop style, fast, walk in…read morenail trim and your pup has solid nerves, this is a great place. It's only $5 and they do it right there in the lobby with you. My two were in and out in 5 minutes with no problems. A tiny detour in our day. That said, if your dog puts on a show for you, and is calmer in a back room on a grooming table, or is easily distracted by a busy lobby, because dog, then this may not be a good fit with regard to walk in nail trims. Other things to know - the bathhouse/ groomery is located in the back of some commercial buildings, adjacent to an apartment complex. The city has lost it's mind, and refuses to allow any new sign-age for businesses and there are some very tall thick hedges that obscure any view of the place so it is hard to find but it IS there. Just drive around to the right or better yet park and walk.

I have been taking my Shih tsu here without any issues. I…read morealso have a Beagle/ Bassett that can have a little attitude with me when I do her nails but is generally better with a groomer. I also have a beagle I can do all grooming myself at home. So I do bathing, nails, ears, some hair trimming around eyes when necessary, inside glands, etc, Lizzie had a second appt for an Express wash ( nail cutting, and glands included)., When we arrived they said they had been calling all day to cancel. They had no one to do the appt. I asked what number they called? She said the one on the card. She pulled out a card and read a number I never heard of. There was no card for Lizzie so we started a new card. She said she also facebooked me which isn't possible as my acct is locked up tighter than San Quentin unless I friend you. So.. we make another appt and I show up. The girl working was suprised to see me. She didn't have us on the books but agreed to do Lizzie. We got home and Liz dragged her butt through the driveway and yard so I gloved up and emptied her glands that were extremely full. She was sliding and falling flat on her face on our hardwood floors. Her nails were long. I called to find out if they were trimmed at all and was assured they were. I said they were too long. They said they weee done. I waited a week and returned. I explained the situation to a really nice girl working there. I told her I can do the glands even though I paid to have them done. But I would next time like the nails cut shorter so she can walk. Sonya can out very upset. ( Owner). She was not happy. She explained that this was one weeks growth. Her nails need to be cut every 3 weeks. ( my appointments are every 4 weeks). She said that it is a compounded problem because Lizzie is obese. This is very true and I explained that we are working on another medication for her thyroid with our vet. This poor girl eats less than our cat. She continued to cut and cut one too short and it bled and she said " see.. that's what happens!" I apologized to Sonja and said I didn't come to upset you and I'm more than willing to pay you $5 to trim her one weeks growth. Obviously you are upset with me. I just need my dog to be able to walk without sliding and wiping out all over the floor. She slid down the stair on her face. She was short, curt and almost shoved me out. I will be suprised if I don't have my next appointments cancelled. Before this we were extremely pleased and refereed many people and new people to Midland to Zach's. I funny when I as a customer felt as though I was calming the owner. lol.

Not sure how long they've been open, but we were very impressed and hope to use them again. A good…read moresign- when we picked up our 2 dogs, the dogs were not agitated, weren't impatient to leave, and visibly liked the people working there. Both my wife and I were surprised to see that, and knew we'd use the business again. They took our dogs for walks and to the local dog park, and each dog got its own, non caged private area. Since the yard is small, I was worried until they said how often they give walks or go to the park. Grooming and lodging were both above average!

Now it's called Rosie's Pet Supply. They have excellent quality food. I will be buying my pet food…read morehere now.

I've had a wonderful experience with every visit to Animal Medical Center. As others have said, you…read moreare your pet's advocate, and I am no exception. We've had behavioral issues with our feline in the past... they worked with us not only by appointment, but calling over the phone at all random times as well. They've suggested natural remedies or items from pet stores to buy. To me, that means they aren't looking at the bottom dollar with how many drugs they can push on your animals. When I lived in another city, they allowed me to keep my feline there all day until I was able to pick her up after work with little to no charge. Both vets have a comforting way about them that leave my pets as calm as can be in a stressful situation. Before leaving the office, they make sure all questions have been answered. They are straight forward, because like the advocate we are for our pets, they also are working to keep them healthy. There have been times when I've left and thought my butt was handed to me... but that's simply because it was needed at that time (I have a pretty fat cat who will become unhealthy if I don't take action). They care. So far so good!!

Not accepting new clients. This is the second time I called asking for an appointment and was told…read morethey were not taking new clients. It should say that on their website so I wouldn't waste my time.

I didn't care for how it was So open. The kennels for boarding were out in the same room as the…read moretraining area checkout and purchasing items are all in one Big Room

Sharon and her team are absolutely amazing--knowledgeable, caring, and truly passionate about every…read moredog that walks through their doors. Whether you're tackling basic obedience or diving into more advanced training, this place makes the whole experience fun and rewarding. The owner is right there with you during class, offering constant encouragement and clear guidance. She even sticks around afterward to answer questions and make sure you feel confident practicing at home. The training is outstanding, and the day camp and grooming services blow every other place I've tried out of the water. There's a reason this spot is consistently rated the best--it genuinely is.

Have taken my animals to them for years. Doctors listen and are very attentive. Extremely happy…read morewith every visit I have had.

Thank you for the kind sympathy card the team sent for Zoey. It was very much appreciated and I…read morewill absolutely be planting the flowers in Zoey's memory. You have treated Zoey for many years and have always treated her like the sweet angel she was. Thank you to any of the team members that have worked with Zoey in the past. I wanted to say a special Thank you to Anna. I was having a hard time with the whole situation and I really didn't want to leave Zoey until I knew she was ok. I knew that wasn't really possible but Anna's kind words and sweet interaction with Zoey made me feel better about leaving her. I felt she was safe with Anna and she would take care of Zoey the best she could. I could tell she truly cared about about my baby girl and I appreciated it so much!

Our dog, Fred, has been seen here since we've had him. We wouldn't even consider going anywhere…read moreelse. We always lived in Midland, until the last couple of years, made a move to Bay City, however, we still make the commute to Midland to see Dr Johnson. Great facility, great staff, great vet! Thanks Midland Animal Clinic

I'm going to be the one to give the honest review. I wouldn't suggest this clinic to a soul. Any…read moretime I've called to schedule or help I've been greeted with rudeness. Our cat was declining in health. We were able to meet e vet snd drop off for care. When we picked up the cat the vet was not present. We had yo request someone to go over the chart with us. This was in no November. I called yesterday for help. Again very snarky. I was actually referred to go see a vet at a animal hospital to assist in s passing. No referral names were given. We found a new vet. Thank goodness.