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    PetSmart

    2.8 (14 reviews)
    Closed • 7:00 am - 9:00 pm
    Updated 3 weeks ago

    Services - PetSmart

    Private dog training

    Bath and groom only

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    2 years ago

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    1 year ago

    Everything is grossly overpriced and their dog "training" is as total waste of time and money.

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    2 years ago

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    4 years ago

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    3 years ago

    Nice place good selection great cat toys! Also can adopt pets there good food selection

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    6 years ago

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    4 years ago

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    14 years ago

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    4 years ago

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    12 years ago

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    10 years ago

    Love the groomers there. They always remember my dogs named and are just so sweet with them.

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    13 years ago

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    13 years ago

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    10 years ago

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    Ask the Community - PetSmart

    Bay City's Topnotch Grooming

    Bay City's Topnotch Grooming

    (4 reviews)

    Jennifer is awesome with all cats and dogs...Yes cats... hard to find any groomer to do cats..She…read morehas bathed both my cats and one needs to be shaved once in awhile and has always done an excellent job..when one of my dogs had to have her eyes removed as soon as she healed jennifer did her grooming. My baby was really relaxed with her.. ..An out of state friend had a blind dog no one would groom anymore because of aggression while visiting here I suggested top notch..Jennifer did a great job on their dog and they were very happy ..she will always have my business

    NIGHTMARE EXPERIENCE!…read more I am not a pet person, first experience ever handling a dog. Brought a small dog here as a favor. I arrived to the dog owner's house 30 mins before the appointment. The dog was understandably scared and apprehensive. Let him outside to use the bathroom (he didn't go) but could not get him inside using calls, treats, or toys. Could not figure out the leash or collar that included the front legs so I picked up the dog and put him in my car. Drove all the way to this grooming shop and waited 20 minutes for the lady to finish answering a customer's questions regarding their pet. Meanwhile, I am holding a shaking dog, terrified that the dog is going to go to the bathroom on me or in this shop. I wait patiently even though the dog is getting heavy and shaking because he's scared, but I have no leash and can't put him down. FINALLY am helped and am turned away for being late. I explain the situation and am told sorry we book appointments every 15 minutes and you were late. I explain the situation, that it's my fault, that I am doing this as a favor and it's not my dog, that I am not a dog person, and am ignored and turned away. Head to my car, think about all the wasted time, and the fact that I now have to take the dog back to the owner's house. Clock says 10:25am and I know I couldn't have been more than 5-10 minutes late because I was in there waiting for them to finish with the previous customer. Completely understand their policy but as a first-time customer and non-pet person entering with a scared shaking dog only to be turned away after patiently waiting there while holding the dog for a long time, I was absolutely livid. I will tell any pet owner I ever run into in Bay City to avoid this place and to send their business elsewhere. I'll also make sure I mention this story any time I hear anyone mention a pet.

    PetSmart - pet_training - Updated October 2026

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