I had an appointment with them and went in at the scheduled time. It was difficult to find since…read morethe address had changed but I finally found it with only minutes to spare. When I got there they told me that they needed a drivers license. I told them I was not comfortable with that and that if they would allow me I would bring a passport on the next visit, I was going to have several. The rather large lady at the front who by the way was extremely rude the whole time, told me that they could not wait for that. She said she needed my license NOW! I asked her what she was going to do with my license and she said "I am going to scan it in the computer and upload it to the cloud"! I told her there was no way she was getting my license if that is what she is going to do with it! After a little more back and forth she asked me to hold on and went to the back. She returned and told me that they would be canceling my appointment because they have issues with trust! Wait a minute! They have issues with trust! They are the ones going to be poking in my mouth! I have sent them 2 collection letters now due to the fact that cancelled appointments incur a fine (their policy not mine). They cancelled the appointment without 48 hours' notice, so they have the fine payable to me. You see you can't have a policy that is only 1 sided. That is the law, the policy is for all parties. I am about to send them to a collection agency on this point. I normally don't write this kind of review, but it is important for you to know what you are getting into before you go and have to deal with this terrible place and specifically this terrible woman!

Had a tooth extracted by Dr Li. My dentist referred me to him due to tooth pain-his office was able…read moreto see me the same day to X-ray and determine that tooth needed to be extracted. They prescribed me pain meds and instructions till appointment. In day of extraction, everyone was professional and personable. Easy procedure. I would recommend him for sure!

They make visiting always a pleasure. Get in on time. Services superb. True professionals in every…read moreway imaginable. Highly recommend them.

Amazing periodontal office. My hygienist is Kim and she is so good. Very thorough and has a gentle…read moretouch. My mouth feels so fresh after the cleaning. Dr. Jessie Yuan is a sweetheart. Very nice and professional. Put antibiotics below the gum line in one spot for me and the pocket went from a 6 to a 4 in three months. Very pleased!

Do no go here!!! Dr…read more Gomez, on her first day, was using AI to determine where the pulp of my tooth was, and drilled through it! As a result, I have had to spend $3,000. Root canal, $1600, crown, $1400. obviously I used a different dentist, as Dr. Vancil said to me, verbatim, "I suck at root canals." After which, the practice texted me that they were, "praying for me."

I recently had my first dental appt since the transition and the loss of…read more Dr. Stephens. I have been going to Dr Stephens over 20 years and I knew his family and my daughter was a friend to one of his daughters. I was nervous about the transition but after going to the Auburn office I feel very good about continuing there. It still feels like "friends" that want to help, educate and take care of us. I'm relieved and thankful that this transition seems relatively flawless... Dr. Stephens certainly was kind AND one of a kind ......with that being said I felt that the new "crew" is continuing his legacy!!!! Thanks so much!!!! CH

The older woman working there Tara Turner is attempting to extort money from me because she…read morescheduled an appointment for me on October 13, 2025 that I did not confirm; she want me to pay for an appointment that I did not schedule or confirm. This is really funny because I schedule an appointment the week before and I went to the Lawrenceville office for the appointment only to find out that my appointment was canceled because I did not confirm. I have nothing bad to say about Dr Lee. I never confirmed an appointment. I see other posts that highlights the negative customer service. Following the last unfortunate and unprofessional conduct of the workers at the Lawrenceville location, I called my dentist, Dr. Erin Pickwick, on Tuesday, October 14, for a referral to another periodontist. She recommended Dr David Pearson. Therefore, I disconnected myself from the practice well before Tarra thought it was a good idea.

Very unprofessional doctor and his staff. If you have a simple question, and you try to reach him…read morevia phone calls, texts or emails, he never replies back - and then when he finally does after weeks, he's rude and highly unprofessional. Would never recommend anyone to him!

We all went to this dentist. They told me my son had no cavities and for my daughter. They said…read morethey didn't have the equipment necessary to treat her so I'm not sure why they treat children at all. I went to a children's dentist and my child who they said had no cavities. They found 12 cavities. I would not recommend this dentist. They are not thorough and they don't even have the tools to treat kids.

You will notice most of the new reviews are bad. This is because they have changed hands. The new…read morefront office (and corporation) is money-centric (even though they claim to be patient-centric) and very difficult to work with. They will cancel appointments without notification, threaten to take away your appointment if you do not confirm in the middle of a snowstorm, and suddenly, after 20 years of going there, treat you like you are the problem when they only care about filling time slots. First time I saw the new dentist after 20 years of "watching" some spots, suddenly they had to be filled, even though there was no pain, NO XRAY, and no problems. The only thing that had changed was the dentist, the owners, and their desire to make more money. WATCH OUT. Expect NO real care, NO consideration, NO understanding, and NO patience from the front office manager with your personal needs. If you advocate to be treated fairly and taken seriously, they will call you "rude" to your face. THEY DO NOT CARE! All they care about is filling their schedule and drilling to make money.

I visited Dr. Montes office today. Gretta was wonderful,…read moreexplained the details of the process and cleared my questions. She is also super kind. Dr. Montes as usual, she is so thorough and an expert in what she does. You feel confident you are getting the best care.

I can't say enough good things about Dr. Montes and her staff. I can't believe the negative reviews…read morehere. I've always found the staff extremely friendly and capable. Waiting time is almost non-existent, they always start on time. Dr. Montes and her surgical assistants are caring and concerned about making me comfortable with their diagnosis and treatment. They did recommend some procedures that I know I need, but since those teeth aren't bothering me, I haven't scheduled anything and they accepted my decision. My experience with Montes Periodontics is among the best I've had with any type of medical professional. Simply excellent!

I didn't like their business practices. When I was in the chair I asked the doctor ballpark cost of…read moremy procedure (extract 2 teeth). I don't like to be surprised after the work is completed. Seems they should have voluntarily stated cost prior to treatment. Stated he would need to go do a procedure workup. Left the room. After 10 minutes the financial person (closer??) returned with quote of $1090). Wow, seems very high for non molar teeth. Ask if I wanted laughing gas. I said no. She then ask for my credit card prior to procedure. I have never had a closer or request for my credit card while in the chair. Felt as if I was purchasing a used car. Decided to seek treatment elsewhere.

We used Dr. Biederman for wisdom teeth removal for our kids in 2006, 2009 and more recently March…read more2018. I would not consider anyone else, he is an amazing Doctor. Dr. Biederman has great bedside manner, cares about his patients and is reasonably priced. We are happy with the work he did, each procedure went as smooth as can be expected for wisdom teeth removal. I can't say enough about him

Greatest service for all kind of teeths. Dr. Vo is a Saint who has magic on teeths. That's it. You…read morewill never disappointed and please brush teeth more ha ha ha ha

I got my braces, filling, and wisdom teeth extraction here. The team are indeed friendly and they…read moretry their best to accommodate people. My braces was completed faster than expected plan, and it looks as I expected. Filling was pretty standard, but one of my filling fell off after 3 years (it was at the edge and I guess I bit too hard). The wisdom teeth removal was excellent for me (for the two upper teeth). It was done too fast that I prepared myself for nothing. They also gives clear instruction and called to check everything is fine. I didnt even have to take ibuprofen at night because there is no pain (only takes one dose because I was afraid the pain would kick in). One plus thing is when they inject the anesthesia medicine, they did pretty well and I didnt feel pain, so that alone could be enough for me to go here. This place is always busy lol and you know if a place is busy it means they did good. I must admit that the price is slightly higher than the other online quote I found (but you know quote means nothing and I only have been going here so I really cant say lol), but you get what you pay for. If you have good insurance and want to have a good experience, I would recommend this place. Oh and about the price issue, I did research and I found out that it is yours responsibility to check and understand your insurance. It's quite a long read, but yeah you have to learn how insurance work.

Kayla is wonderful! Friendly, informative, educational &…read moreall mixed in with humor. I immediately felt at ease with her cool & comfortable style. Her aim for quality care & professionalism hit the bull's eye. Thank you!!!

Amazing dentistry overall was struggling to find good dental care as well so it worked out…read moreperfectly. Great customer service and they listen to what you have to say, clean environment and good people in general.