I was skeptical because it was preferred through insurance and I was not disappointed! Took great…read moreprecautions for COVID-19 and I've never had such a thorough exam. They took photos to help me understand what the dentist was explaining. I found my new dentist office!!!

I came to this dental office for the first time and asked if they accept my insurance. They said…read moreyes but never told me I was out of network. No work was done that day except for 1 x-ray on 1 tooth, yet they asked for my card information. I have never seen a dental office take a card upfront usually, you pay after the job is done. I received a bill five days later, and the front desk girl, Saar, even told my mom she would send my name to collections. The manager never called us back. Very dishonest office. I will not return.

Dr. Davis and her entire team including Ty and Jasmine at Soft Touch Endodontics did an excellent…read morejob. I went in due to some serious hot/cold sensitivity which resulted in me getting a root canal. The care and concern they provided was excellent. From telling me exactly what she was going to do and how she was going to do it to the safety that they took related to COVID and any of my concerns related to it!! I appreciate them so much for that! Thanks so much and if I need this type of work done again I will certainly go to this office. Sincerely, Camella B

I suffer from dental anxiety and have to find gentle dentist. My anxiety is so bad I have sat in my…read morecar and cried before entering an office. Two days of reading reviews for Endodontist in my area and things weren't looking good. I came across Soft Touch Endodontics and decided to give them a try based on their name. I drove almost a hour to get to their Suwannee office and from the time I walked through the door I felt like I had made a good choice. The office is beautifully decorated which aided in calming me somewhat and Camila was just a kind and pleasant as she was when I called to make my appointment. I was escorted to the examination room, had routine blood pressure (which was extremely high due to my anxiety) and temperature taken and X-rays of the tooth needing treatment. Dr. Davis came in and introduced herself and thanked me for choosing their office. Dr. Davis gentle touch, soft voice and friendliness immediately made me feel safe in the chair and confident that I was in the right place. She throughly explained what steps I needed to do next. I left feeling calm and pain free. Thank you Dr. Davis and your wonderful staff for making me feel welcomed and especially for eliminating the anxiety I usually have during dental appointments. I wish I could come to you for all my dental needs.

I have been here several times. Both the dentist and staff are warm, caring and good listeners…read more After a checkup, a crown and a filling, I can honestly say that they are very skilled. And their prices don't break the bank, an important feature to me since I have no dental insurance. I'm very happy with this practice and I think you will be, too!

ABSOLUTELY HORRIBLE DECEPTIVE PRACTICES. Had a tooth replaced, they decided after 45 days they…read morewould call the procedure an emergency and "forgot" to check with my insurance. They hand me a bill for $2500 and only because I have insurance do they then reduce the bill to $1500 because my insurance wouldn't allow them to bill me the $2500. And I quote, "it's your responsibility to know your insurance and what they cover and not". Well Rita, it's my responsibility to trust that you're not going to try and rip me off, but nope Rita, that wouldn't be the human thing to do. What an absolute rip off and Rita was a pure pleasure to work with. Let me tell ya. AVOID AVOID AVOID.

Today I had a dental crisis. I crown came off of one of my front teeth…read more Once again, Dr. Tran came to the rescue, even though I hadn't seen him in over two years! I just called Buford Dental around 1 pm, and they got me in at 2:30 pm. As always, Dr. Tran's "bedside manor" made the visit not only painless, but pleasant, like visiting with an old friend. His hygienist, April, was just as nice and made the visit even better. I'm going back for cleaning in a couple of weeks, and actually look forward to it. It's great to have dentists that you not only trust, but feel good about. Nick Nixon Loganville

DO NOT GO TO THE DENSTIST! If you do, I advise that you to request a detailing of the insurance…read moreclaim being sent to your insurer. I have two dental plans, and they submitted claims to each insurer, and were subsequently paid by both, for the same service. This happened twice. It wasn't until I reviewed the current claim that I discovered what they'd done. In additional to receiving over payment, I was charged a fee at the time of my appointment. I spoke with the office manager, and was told that they would correct the matter, and that I would receive a refund for the payment i made at the time of my payment. Neither has been resolved. The dental claims have been closed by my insurers, and I have not received a refund. They basically maxed out my insurance allowances on both of my policies in January of this year. Consequently, I will have to pay for my cleanings out of pocket this year. This practice is the epitome of why dentists are not trusted.

I have been going to Buford Family Dental for the past 4 years for checkups and cleanings. I…read morealways feel welcome and treated like a valued client. But then we moved and I decided to give another "highly reviewed" dentist a try. Yes, the lobby/waiting area was a little fancier with nicer furniture and the dentists (a husband and wife team) had impressive pedigrees, but the appeal stopped the moment I sat down in the chair for an examination. I felt like a stranger and that I was distracting them from more important business. They talked with the hygienist behind my back (literally) as I could not see what they were looking at and I walked away feeling a lack of confidence in their ability to match the service I was used to. Buford Family Dental is transparent and takes time to both show on screen and explain in layman's terms, any dental concerns as well as recommended course of action to remedy the concern. All this is to say that I am back at Buford Family Dental. The confidence I have in both Dr Patel and Dr Kim as well as their staff is worth the drive for the service provided Buford Family Dental. Today I had a root canal on one tooth and a tooth extraction and bone graph (prep for a crown) on another tooth. 4 hours later, with the novocaine worn off, I sit with no pain and satisfied with a procedure done as well as any Endodontists or oral surgeon could have performed. I highly recommend Buford Family Dental for my family and friends.

This must be the worst staff run dental office in buford. Your office sends me request to book…read moredental appt. So I did then on the day, literally when I walk into th3 office you tell me that my insurance won't cover as I recently had another treatment. Well why cant you tell me before I take off from work and drive there. Then when I say I only need extraction, you say not today as we have lunch. Like what the heck reply is that. Filling you bellies is more important than servicing patients. Never again will I use this poorly ran office.

STOP WINCING - Sage Dental in Suwanee is the new "Gold Standard" in what dentist visits should be!…read moreThe setting is warm and welcoming, as is the entire staff who work there (as opposed to cold and off-putting). Dr. Chang, the newly appointed Dental Director for Sage Dental in Georgia, is the doctor who treated my girlfriend and then me. The focus at Sage is vastly different than any other dentist office I have visited in the last 25 years, in that they focus on Education, and Prevention - as opposed to just treatment of problem teeth. In fact, I learned more about dental health and proper mouth care in just two (2) visits, than I have in my entire history of going to dentists!! As I am getting older (aren't we all?), learning HOW to take good care of my teeth and mouth is an investment I can't afford NOT to make - especially given the high costs of medical treatments. I found the pricing at Sage Dental in Suwanee to be less than one-half of the dental offices near my home in East Cobb, AND they offer a VIP program that I recommend everyone contemplate purchasing, whether or not you have insurance. The 25%- 35% savings you get as a VIP member (off their already low prices), will save you more than the cost of the program in just one or two visits over the year! My GF and I purchased the 'couples' plan and saved more than the cost of the program in just ONE VISIT! Stop wincing and start smiling profusely when you have to go to the dentist - go check out Sage Dental of Suwanee, you won't be sorry you did!!! Chris P. Marietta, GA

Do not come here. Avoid it like the plague. They will keep billing you for stuff done over a year…read moreago. As usual they make you pay day of visit. Insurance pays. They sent another bill and i called was like what is this? They claim insurance didn't pay it all. Once again another payment. I haven't seen them in like a year. I just got another bill from them for the same item over a year ago tf?; Update: I will reach out to them per the email they posted here and will let you know how it goes. Do not come here. Avoid it like the plague. They will keep billing you for stuff done over a year ago. As usual they make you pay day of visit. Insurance pays. They sent another bill and i called was like what is this? They claim insurance didn't pay it all. Once again another payment. I haven't seen them in like a year. I just got another bill from them for the same item over a year ago tf?; Update: I will reach out to them per the email they posted here and will let you know how it goes. Update 2: they told me to email them. I did. No response

We all went to this dentist. They told me my son had no cavities and for my daughter. They said…read morethey didn't have the equipment necessary to treat her so I'm not sure why they treat children at all. I went to a children's dentist and my child who they said had no cavities. They found 12 cavities. I would not recommend this dentist. They are not thorough and they don't even have the tools to treat kids.

Made an appointment as a new patient, my first concern was verifying they were in network with my…read moreinsurance. Many weeks later... 19 hours prior to my appointment, they called to tell me I was not in network, but "they were willing to work with me..." HARD PASS

- Was quite easy to get to from everywhere (5 minutes from 85, exit 111)…read more- Plenty of parking spaces in front of the office (its in a strip mall). - Very easily to find once in the strip mall (office has its name on the window, and the address is clearly marked) I was very impressed and very happy with this dentist office. After reading some of the negative reviews, i was a little skeptical., but after meeting their staff, all of my fears were put to rest. The front desk staff was very pleasant, friendly and helpful. From the check in process to check out, i was kept informed of the entire visit. The dental hygienist, Stacia (i believe was her name), was amazing. She was young, vibrant and thorough with my cleaning. Even before i told her my issues, she had a list of questions to ask me (was i having jaw issues, grinding, any pains, etc.) I told her of some issues that i was having some issues, and she addressed them right away. After some small talk, she took a series of xrays. Typically, the contraption that dentists use are big, bulky and uncomfortable when they put it in your mouth. however, this wasn't so bad. in the awkward positions, she was gentle and took her time to make sure it was placed properly, and then took the xray quickly. afterwards, did the basic check on the gums, doing the typical 'poke and prod' and informed me of the areas that i had to work on. after that, we went to the cleaning. she was quick, thorough and was able to talk me through what she was doing the entire time. i used the mint toothpaste while doing the cleaning and it wasn't as nasty as some other flavors dentists have used in my past. Shortly afterwards, Dr. Dillon came into the room to do my check. I was absolutely stunned at how young, vibrant and happy she was. We had a lot in common, and I felt quite comfortable with her as soon as she walked in. She didn't seem overly serious and we were able to talk casually for a few minutes before doing the actual check up. After the check up was complete, she advised that i had a small cavity, and should get it filled. in addition, told me that i would need a dental nightgard, which i already knew (since i grind at night). Some great information was learned here, that most dentists get monies from the insurance companies then charge the patron the addtional monies that they don't receive. Here, they only take what the insurance has contracted to them. so, it will vary based on your insurances for your cleanings, cavities, fillings, etc. Overall, the facility was amazing, the staff was amazing and i would highly recommend this dentist practice to anyone and everyone i know.

If I could give 0 stars I would. He put a crown on my wife's tooth causing an infection that will…read morehave to have the tooth pulled. I know the office is permanently closed but never go to him wherever he is now.