I have BAD dental anxiety. So they were kind enough to suggest breaking up my appointments so that…read moreI wouldn't get overwhelmed. The care I was given and the exam was so thorough! From the beginning they get your picture for your file. They get scans so that if you chip a tooth, they'll have something to use for a replacement! Dr. Shaulk is very knowledgeable, and personable. He makes sure you understand. I told them I pulled off my own braces . They didn't make me feel any type of way for that either! He gave me a lot of options for treatment and made me feel at ease by letting me know that they do offer sedation dentistry for patients with anxiety like mine! I was floored. They called and made sure I was aware of and to confirm my appointment twice! I appreciate that because I do forget. I would definitely recommend Suwanee Dental Care to anyone looking for top notch dental care services!

Im sure it is good practice , if you can even get in. Called to make an appointment and they were…read morequoting me until March / April. I'm a physician myself and that was quite surprising , given that we get our patients in at 1-2 weeks max This of course forced me to look elsewhere

I have to say complete smile dentistry went way beyond my expectations. Their customer service is…read moreimpeccable, they really look after the patient and made sure I'm comfortable throughout. Dr. Daniel Kim did an awesome job with my cleaning and fillings!! I highly recommend this place for efficiency, patient care and treatment.

I wanted to give a zero rate if I can. Dr. Yi is an…read moreincompetent doctor. She failed my root canal, and implants, even lied that my implant was broke. She didn't have skills to fix her own messed up implant. She can clean your teeth, other than that, I wouldn't trust her.

If you have healthy teeth and gums, don't go here, because they won't be healthy when you leave…read more I came to this office a few years ago because they accepted my insurance. I had flawless oral health my whole life. No cavities, no gum disease, no bleeding. Countless dentists and hygienists across different reputable offices had always said the same: your teeth and gums are perfect, keep doing what you're doing. At one point, I followed a trusted hygienist across multiple practices, and every one of her cleanings was reviewed and signed off by dentists. Not once was there ever a concern. Then I came here. And everything changed. They insisted I needed a deep cleaning. I asked for a standard one, like I'd had my entire life. They said no. ***They refused to touch my teeth unless I agreed to the deep cleaning.*** There was no real conversation, no concern for my dental history -just pressure to sign. Feeling trapped, I went along with it. That was the last time my gums were healthy. The hygienist was clearly rushed. She barely spoke to me, blasted through the cleaning like she had a deadline to meet, and left the room immediately after she finished. No dentist ever came in to check her work. And my mouth? Pouring blood. I've never bled during a cleaning in my life--this was profuse bleeding, a foul taste, and a bad smell coming from my gums as soon as I left. I knew something was off. And I was right. From that day forward, I've had constant gum bleeding, sensitivity, and odor after flossing. Years later, it's still not back to normal. All of this started after that one "deep cleaning". Later, I told my longtime hygienist what happened. Her response? "You got conned." That's when I found out she had actually worked at this very office, and quit. Why? Because hygienists were being paid on commission and were pressured to upsell deep cleanings, even when they weren't necessary. She said it went against her ethical standards, and I believe her. I'm now living with the consequences. And the billing? Don't even get me started. They gave me a quote ahead of time. But once I was in the chair, ready for my cleaning, they shoved paperwork and a pen in my face. I noticed the price had doubled. When I asked why, they said the original quote was "for half the mouth." Half the mouth?? Are we doing dental work or buying tile? Here's what people don't realize: when done improperly or unnecessarily, a deep cleaning can permanently damage your gums. It can strip healthy tissue, cause recession, and throw off your entire oral environment. And that's exactly what happened to me. This office isn't about care. It's about speed, sales, and quotas. They rush you in, push what makes them money, and leave you worse off than when you came in. A dental hygienist mill. If your mouth is healthy, protect it and stay away. If you need real care, find a place that doesn't operate like a sales floor. This isn't dentistry. It's damage with a price tag. The front office clerks were loud and rude, rolling eyes, slamming hands on the desks, and yelling inpatiently when interacting with clients.

The dentist refused to perform a routine cleaning saying I needed a DEEP CLEANING, claimed I had…read moregum disease, and insisted I needed a crown and a filling. I declined their treatment plan and left. I then saw another dentist who confirmed that I did not have gum disease, did not need a crown, and that a standard cleaning was appropriate. Imagix submitted a claim to my insurance company for the visit and the x-rays they took. The claim was paid in accordance with IN NETWORK rates. However, the dental office is now claiming I still owe a balance and has been pressuring me to pay. So now I HAVE A BALANCE FOR PREVENTIVE CARE IN NETWORK AFTER INSURANCE PAYMENT. This place will sell you treatments you don't need and overcharge you for services you receive. I am not sure if it is legal for them to add this to their paperwork - "I further understand that I am responsible for ANY amounts not paid by my insurance for ANY reason".

If you value scheduling, this is not the place for you. We have been here 4-5 times both for…read morecleanings and my daughter's wisdom teeth removal and every time have waited long periods of time to see a dentist. I was just told that they scheduled my daughter's wisdom teeth removal and another patient with the same doctor at the same time and have been waiting over an hour. My experience has been less than professional and we will not be coming back.

Look elsewhere for a reputable dental practice. They are only concerned about charging you for…read moreservices to increase their revenue. Also, their front desk staff is rude!

Poor service provided by staff. Made me take a day off for…read morescheduled cleaning and told me i had to pay for cleaning even though i have insurance.

I have been going to their office on and off for a few years now. I scheduled an appointment…read more They called day before appointment and said they referred me to someone that does implants. Told them I did not want an implant but probably go with a denture at this time. Amy didn't seem to comprehend I wasn't interested in implants, and she canceled my appointment. I need a tooth removed before it becomes infected. Amy probably was just doing her job but obviously wasn't listening to me. Dentist office should update their website to list services they do in-house and note referrals of ones they do not.

the GOATS ! keeping my shiny teeth that sparkle always on point as always, thanks !!! Lauren is…read morethe best at what she does and does good quality work !! Very professional and on point !!!

This place completely sucks…read more First of all, they lock their doors and open as the patients arrive. The front desk staff act like they don't even see you when you've just been standing in front of the door for several mins..... until you physically call them to open the door. You know they see you too, it's all glass doors in this plaza. Not to mention rude attitudes by these girls working the front. They have a "no-show" $50 fee, which is also stupid. They also constantly make mistakes on appointments. Dr. Sehee (Jenny) Kim talks in a very condescending way, constantly judges on your teeth and says unnecessary crap, which makes you feel very uncomfortable. She's always trying to nit pick at nothing to make more money and makes you come back over and over, completely wasting your time. She is so money hungry and talks to her staff in a rude way, even in front of patients. Talking about "that's 4 of my lunches" to the assistant as she makes a mistake. You're a dentist, be professional.... that's the bottom line. As soon as you sit down, the hygienist brings you a paper to sign forcing you to get flouride which is $75 out of your pocket. When you refuse, Dr. Jenny Kim comes in and asks WHY? WHY NOT? WHY? BUT YOU NEED IT. NO YOU WILL GET IT. Just really annoying talking to this dentist and dealing with everyone here. I mean, i get why front girls are always so angry.... i would be too if I was working for a boss like that. I WOULD NOT RECOMMEND THIS PLACE.

I requested a cleaning service, and when I showed up, they started doing X-rays and exams without…read moreasking me. After performing them, they wanted to charge my insurance, and whatever the insurance didn't cover, they wanted to charge me -- all without prior authorization. The same thing happened to another member of my family, so it clearly wasn't a coincidence.

They were great! Worked me in while had a dental emergency. I was a new patient. Everyone is…read morepolite and friendly.

My wife and I have an appointment today May 1, 2019 at Suwanee Dental Care. Our experience today…read morecan be best described as very displeasing. We went to this dental office for a free consultation. First, we requested that they send out the new patient paperwork via email two weeks before the appointment. That did not occur. The new patient paperwork was extremely to long. The paperwork focuses more on medical health than dental issues. Our VA medical doctor does not request this must information as patients. Secondly, after completing this paperwork we were given an office tour that was not needed. We did not come to tour the building. Thirdly, we provide current copies of both of our x-rays but was told that my wife still needs to pay $201.00 for an 3D CT scan. This was surprising because we have done several free consultations before were the 3D CT scan were performed free, especially when we have the 2D x-rays. We were very confrontable with our dialog with Dr. Chad Schalk, DMD. We believed that he was the right dentist that we needed because he explained our situation in the right matter. He kept it very simple. The problem mainly occurs after the Dr, left the office. The missing understanding was that my wife would need to pay an additional $89.00 more for an exam before being seen by a dentist and I would also need to pay an additional $89.00 for an exam before being seen. This information was nowhere on their website for free consultation. We did receive a treatment care plan for my wife which was not accurate because she was not seen by the dentist. It did not include all the work that is needed. We were disappointed with this experience. A three hours of waste time. We requested a copy of the 3D CT scan since they charge us $201.00. We had to wait 45 minutes before we could receive that. We believe that this office has the right dentists to perform the work, but the protocol procedure is very bad. We did not receive a free consultation. This was not what we expected.

This was a very clean facility and pretty fast location both times I came here. They were not busy…read moreat all. I was in and out pretty quick. The only thing is that they were not able to service me both times which i was kinda upset about . The first visit was just a cray visit then my next visit was to try to extract a tooth which they couldn't do either and sent me somewhere else . Other then that the place was pretty clean and the people were nice

I have to admit the first time I came here I didn't know how things were going to go because their…read morewas some confusion regarding my insurance on their part and I was going to cancel my appointment but I decide to keep it. I'm glad I did. The first dentist I saw was Dr. Nia he was great. He has such a wonderful personality. I wish he was still working at this location. I like it so much my first time I decide to make an appointment for my daughter. Today was her appointment. She saw doctor Toub. He was good too. He asked if I had any concerns or questions that needed to be addressed. The person that interacted with my daughter the most was Tunisia. She was great! She made my 4 year old daughter secure. She explain everything to her in a way she could understand. She was knowledgeable on the questions I asked her. Going forward I will always request her as the assistant. Everyone was nice but I really feel like she went above and beyond

I received a cleaning and scaling performed by Emily and exam performed by Dr. Darby Gentry…read moreTompkins. As far as I am concerned, the services provided exceeded my expectations. I highly recommend this practice to anyone.

We've been going to Gentry Dentistry for over 20 years and are very glad that Dr. Gentry's daughter…read morehas become the other dentist on the team so that we can continue to use them for another 20 years. Everyone hates going to the dentist, but at least we always know we will get the best of care at Gentry!