Where do I begin. After doing business with Mike at Detroit motorcycle I cannot say enough nice…read morethings about this place the motorcycles he has in there I absolutely gorgeous he not only sell some of the most beautiful bikes I've ever seen but they do service maintenance and cell parts and of course have some awesome accessories inside. I can tell you and vouch for him personally that you're going to be dealing with and honest reputable business. Check out his new location I would come here not only to buy a new motorcycle but check out the amazing looking vehicle I bought from him beautiful condition this man takes pride in his business you won't be disappointed if you need anything serviced or needs parts for your motorcycle or are looking for an honest-to-god overall good place to go come here you will not be disappointed.

Great shop to have my HD worked on at. Quick service and great price! Communication was great and…read morethey kept me filled in every step of the way! I'll be back for any issues in the future I can't tackle!

I recently was here looking for a unit and had the pleasure of working with Robbie. I have to say,…read morehe was awesome! Not only was he helpful in making my purchase, but he was also very patient and kind. He took the time to answer all of my questions and made sure I was comfortable with my decision. Overall I had a great experience thanks to Robbie. He truly went above and beyond to make sure I had a positive experience which was awesome. Highly recommended him to anyone in the market looking for a unit of any kind. Also the parts and service department is awesome as well, I've been dealing with them for a long time with other machines I've got and they've taken care of me well. I'll be back

Horrible service!!!!!…read more **HORRIBLE SERVICE*** Resolution found! Bought a new set of rims and tires from Tusk and the problem is gone. Put the rims and tires from the 2023 on my 2019 ranger and that machine has the same problem. Don't go to this place they will not do any favors and they have horrible service!!! See below for the owners BS response Update: your reply to defend your horrible service is a bunch of BS. I have video of it doing it the day I picked it up. After all of the bad reviews for your service department, maybe your company should look in the mirror. I have not received a call from you at all. Maybe try picking up the phone and calling a dissatisfied customer... Maybe you should watch the video on your own Facebook page of the problem occurring (after power washing) https://www.facebook.com/share/p/FH66FfuSvu7hzVAx/?mibextid=WC7FNe K&W Service department has disappointed my expectations. Lack of knowledge is very apparent in the service department. It became very clear that they are just after a quick $$$ and not taking care of a customer. They pretty much deemed nothing was wrong with the machine that would be covered under warranty before they even looked at it. I went to K&W first when I bought 4 machines in the last few years and they had no stock. I purchased them where I could find stock. This was due to Covid I'm sure. I've bought parts from them and I will say their parts guys were on point!! From the experience I am currently having with their service department I can assure that I will NEVER again do business with K&W AGAIN!!! I took a brand new Polaris Ranger that I paid over $40,000 6 months ago because The front end shimmy and shakes like crazy when driving over 35 or 40 miles an hour All the way up to 60 mph. I have a video of it doing it tonight after I picked it up, but I cannot upload video to the review. All I did was drive it down the road like their service department claimed they did. As soon as I got there their service writer up guy Shawn immediately tried blaming On mud being packed in the tires, there's no "mud packed" on the machine. The attached pictures are from what was on the machine from the last ride. It was sand from a trail when it was raining. I Explained to him that it has done it since the first We drove it a mile and a half on the road up north to the trails. Shawn, then tried blaming it on the tires being uneven because I drove it on pavement. The machine only has about 400 miles on it from three long rides we did. I originally was going to have all of my maintenance done for the engine, Transmission, differentials, etc. I told him to hold off until I can see the Diagnosis of the main issue I went in for. This decision stemmed from Shawn persistently going over the diagnostic fee and charges instead of listening to what the machine issues were. One other issue I was having is the drivers door pops open when going over uneven terrain on trails. Their excuse for that one was you need to slam the door extremely hard, Polaris should advertise that when spending over $40,000 on a machine you must slam doors so that they don't open while driving on a trail. I have two other Polaris Rangers that I have never had any issues with. One of them in the picture with the same amount of sand on it with no issues. Shawn called me twice today Blaming it on mud being packed in the tires which None was found. When I disagreed with him on that he went The driving on pavement Defense... I called Polaris and come to find out. Shawn never opened a case or reached out to Polaris at all. Polaris customer service said they would help if they were contacted yet they weren't. I had to call Shawn back and ask him to do so that when I take it to Extreme Powersports in Gaylord, who DOES HAVE a phenomenal Service department, I can try to get reimbursed from Polaris for the $100ish that K&W charged me to do absolutely nothing.

Craig has never let me down. he's done work on my last 3 bikes. From stater to tire changes…read more prompt. Detailed. Highly recommend.

I brought my '96 Sportster in for a tune-up and front fork adjustment in August. I dropped it off…read moreMonday after work and picked her up the next day at lunch! It only cost me $186 bucks. I am impressed with how knowledgable the mechanics are there. I also appreciated how fast the owner got my ride in when others were quoting me a 3 week wait. I stongly recommend this shop!

Tao Tao ATV's don't waste your money. They are fix and repair daily unit…read more We have take to Blackbeard after the 1st ride and he want explain to me about the quality of unit and how I should not expect a lot from the units and they would have charge me if I brought them back for service. Buy a Honda or anything else other than these worthless Chinese units.

You get what you pay for ... no one else carry's Chinese parts but these guys... if you want HIGH…read morequality go pay 5x for high end stuff ... if your cheap and handy buy TAO Or SSR... cheap to repair and they have parts in stock !!! I went to 3 or they shops and was revered here and sure enough they had parts... need to know what you have in order to get what you want but I watch a guy get upset in the shop cause he didn't know what kinda cart he had so he said ... uhhh like that one ... come on people ... this is a family owned Chinese dirt bike shop... and we're not in China so ... they took care of me...

We went to Genthe to purchase riding gear for a new dirt bike. Our lack of experience in this area…read morewas transparent. The staff in the parts department were patient in describing what was needed and sizing. They were particularly helpful in sizing for a helmet and goggles. The motorcycle sales staff take their jobs very seriously with a focus on safety and skill level. We will continue to come here for future needs.

My experience at Genthe started off fabulous Sales Team Financing and Management worked superb in…read moreestablishing business my purchase was gracefully handled the minute I made contact and throughout I was securely packed with my motorcycle and provided directions where to eat dinner and stay overnight for resting up 10 hour drive back to Maryland. A great place to purchase your next dream ride. Thanks a Milloin Mr. MIKE , Mr. Nic, Mr. Marc and Ms. Crystal unwavering expertise and taking the initiative. Your customer Mr. Keith.

Good family atmosphere, low pressure environment. I love my new can am outlander thanks to the dees…read moreteam

Would not recommend going here for any reason at all. Took my jet ski in to get diagnosed for not…read moregoing past 55 mph. Got a ridiculous price to fix when my item is still under warranty......denied the repairs took my watercraft back on the water just to find out my jet ski won't go past 8mph now. Very frustrating dealing with scammers and people who swap parts and make my jet ski worse. Do not go get scammed search for better options there out there trust me

These guys are legends in the motorcycle community not just in Michigan but worldwide since they…read moreare really competitive when it comes to parts and gears. Specially when it comes to race-suits they always have the best deals and knocks other retailers out of the park. More importantly they are a locally-owned Michigan business that is worth supporting. Thank you Mr Bryan and Max for the great service and keep up the good work!

The online prices for bike tires seemed good and so I decided to make the putchase.. the front tire…read moresidewall # was confusing to me which was best for my (mostly street) enduro.. in fairness to the shop, I did place the order and I get their policy of zero tolerance changes, yet I asked about the sidewall numbers and the guy (Max) seemed chiding in his email. He writes ,'i did a quick 2 min google search and found your tire sizes'.. which is NOT what I asked. He had recommended a sidewall size of 70 instead of 60. I asked to change it and he said, sorry we cant. Now, I know a phone call to another state in their shipping dpt is hard enough for a new customers biz.. but he refused. He then douched out with a little more ass verbiage that isn't exactly professional so I requested a refund. His candor was that of one who has little man syndrome with big ego, or just doesn't care for the potential new customer spending money here. If you like asshats, this is the place for you. Max will help you feel like he's cooler than you and chide you for your requests to augment an order. Shop elsewhere and pay higher for better respectful service. This place isn't worth it.