I called Macomb Powersports about a Kawasaki KLX-140 I was interested in, and the entire experience exceeded my expectations. By Friday at noon, I already had a Buyer's Order and Delivery Confirmation in hand. They even had the bike fully prepped the same day, and I was able to pick it up the very next day. What really stood out was how smoothly everything went despite challenges on their end. The dealership had lost internet service due to a windstorm--something that would disrupt most businesses--but they still managed to process all the paperwork without any issues. Pricing was fair and straightforward, with no surprises. Communication throughout the entire process was excellent, and the staff was professional, responsive, and genuinely courteous. Overall, it was a fantastic experience from start to finish. I highly recommend Macomb Powersports--and their new building is beautiful as well. read more

I think my first review could be categorized as "knee jerk", and maybe I should've let the whole scenario play out. Ryan, Curtis and Steve are great. They will go to great lengths to make things right and correct anything that is unsavory. I really appreciate the quickness and thoroughness of the response I received to the issue with my "new" Rancher (which is also 100% badass). It completely solved the problem I was having. Thanks for everything. read more

service on repairs is terrible hade my side by side for almost a month before even looking at it. Still waiting

Sold my bike I was getting from them after I applied for financing and they blocked me and stopped answering my phone calls wouldn't recommend it read more

Terrible service. I was quoted 8,600$ for a 2006 dirt bike full rebuild. I asked for, and was told this was bare minimum to get it running. 8,600$. Two days after I had the bike get looked at by a DIFFERNT tech and they had it running with only needing valve shims. In total I paid 700$ for the fix when macomb powersports wanted 8,600$. I suggest you look into more experienced technicians. read more

Good offer on used motorcycle and helped me through every step of the way making sure all went well.

I needed a ton of parts that took time to look for from the parts department for my bike. and let me just tell you home girl aka (Fatima Szasz) knows her stuff. Best experience i had out of all dealerships from different states. Give home girl a raise asap 10/10 read more

At $140 a hour labor rate? No thanks! I mean $140 a hour? Crazy to think they are worth that and to hear the horror stories that come out of it! read more

Can't say enough about the guys at Macomb Powersports, they were great! It's a strange time with the pandemic lockdown, so I thought that shopping for and purchasing a motorcycle would be difficult if not impossible, but Jay and Paul made it easy and painless while also practicing safe social distancing when I signed for the bike. I was on the road to happiness in no time. The shop currently is only open by appointment because of covid19, but you can still buy a bike. Call or email, and they'll take care of you. And, I got a sweet deal on the bike for being a first responder :) thanks again, guys! read more

Macomb Powersports - I'm back on 2 wheels! :) - Motorcycle Dealers Near Me - Chesterfield, Michigan

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Absolutely do not bring your smile to be repaired here ever! We took our Honda snowblower in to have it looked at and they charged us $150 just to look at it and then tell us that it was going to be $450 to have it repaired. Took it over to burlier and sons and they charged $50 to look at it and $99 for a tuneup the carburetor which power sports that needed to be replaced to be cleaned thoroughly and the meter bar which they said needed to be replaced was a small minor possible replacement. What a rip off shame on you Powersports. read more

Trevor Balles the service advisor fixed my Gsxr 600 my bike so I could charge the battery remotely,that is without taking battery out of my bike,a great idea read more

Well this is some very strange news, albeit untruthful. I was never told why the machine would not run, this was my biggest concern how I could give a business over $300 and have them not be able to return a simple answer. This newly concocted reply is a feeble attempt to save face. It is a known defect of this motor that the starter mechanism goes bad on these machines. In my case I had already removed the starter gear and bushing to make this unit a pullstart only machine, which I explained to the service rep. I also told him the machine had a NOS carburetor and that it runs, but backfires. The business model for this dealer is clearly to make money, the problem is it is at the detriment of their customer. Take money, is paramount provides an adequate service is of minimal concern. My machine ran going in, quite well at idle I might add. I also mentioned that this issue was thought to be electrical, but no attempts to my knowledge were ever attempted to check for faults. An engine rebuild is 100% a false diagnosis and under competent service I promise this will be revealed. I just wonder how many dollars have been wasted by customers at this place? The reviews won't lie, too bad these guys continue to do so. read more

Macomb Powersports - Unfixable at Macomb powersports, what can they fix? - Motorcycle Dealers Near Me - Chesterfield, Michigan

Macomb Powersports is awesome! Kade is GM and Service Manager and he really takes care of me!

Brought my VTX in for some carb work, they said it would be two weeks before they could look at it, and exactly then they confirmed that my bike was fixed. It was a simple fix, but on time on not over budget. I read more

Customer service is pathetic. Went in with cash to purchase a used bike and couldn't even get a call back and had financing pushed on me.Went to grace performance and they fell all over me trying to help. read more

I took my jetski in for warranty work, they where shady about the progress, said they where waiting on parts so I stopped up there and it was all together. They scratched up the machine and didn't say anything. I took it to a different dealer for warranty work and was informed that who worked on it before (Macomb power sports) hacked up machine, did some jerry rigging stuff, filling the driveshaft seal full of silicone instead of replacing the seal and. the list goes on!!!! read more

Great experience. Highly recommend. Ray Golden did a get job in the service department with my wave runner. Very professional and kept me informed on the progress. Would definitely go back. read more

We ordered a part online with eBay and as soon as we ordered it we found out that it would not fit. When we emailed we got a real smart mouth answer from this company about how they were not responsible for our Afterthought. The part is 68 dollars and obviously that would break the bank of this company to take it back. Also it took over a month to get it and they blamed it on the mail. How interesting it is that all the other stuff we have ordered through this pandemic came in just a few days. When we called to check on the tracking number we got that it had gone back to this business. Well all I can say is if 68 dollars will break the bank for this company be careful what you are paying and be careful what you order. We now feel the same ordering from this company as ordering from China....never going to happen. We have put the word out about ordering from these guys..... read more

Well, i went there on a wednesday with my girlfriend looking for a motorcycle jacket,and i found one but it happened to be the last one from that brand in that size and i was broke and didnt get paid until friday. I asked the girl who immediately helped us when she seen we were looking for one. I asked her if they would hold it for metill friday,and with zero money down, she did. I came in that friday and purchased it after she had pulled it out from behind the counter where she was holding it for me. With that said, i am very impressed that they looked out for me like that being a brand new customer. I absolutely plan to go back there for my motorcycle maintenance and any accessories i may need! Well done macomb powersport and thank you very much! read more

Everybody here is super friendly and helpful thanks kory for all the help I really appreciated everything

Never use these guys. Go to magic. They have horrible customer service. Get mad when you call to ask if a part is in but won't call you to let you know it's in. They should specialize is lawn mowers. SMH read more

Macomb powersports fixed my 007 Hayabusa and I wanted to trade it in for a newer motorcycle and they said they did NOT want my bike. It was good enough for me to drive and after they fixed but NOT good enough for them to take in trade? read more

I have been a long time customer returning year after year to service my jet skis that I bought from m Powersports. Vince has always helped me, in the past I may have overlooked the overinflated charges for winterizing etc trusting them to do the job . This year before they even quoted me a price Vince told me he wouldn't be able to properly remove all the lake scum off the skis yet he was going to still charge me 150 per ski to do so . He then went on to charge me 109.60 to ground my trailer connection a job that takes literally 5 min. Macomb Powersports owes me a explanation for how they feel it's Rt to charge over 1100$ to simply prepare my 2 jet skis for winter storage. The lack of transparency and effort is unacceptable, if only they would put in the amount of effort in servicing your pwc as the do inflating the bill I wouldn't have to write my first yelp review. read more

Horrible Service Department! They have no idea about the product they sell let alone how to service the product they sell. Customer service is Not there number one priority. When you spend $40,000.00 you would expect great customer service and you would expect the product to be under warranty and that the Service Department would know how to fix any problems, well not here the Service Manager well she a real Jem. Would and will never use this dealer again and would Not recommend them to anyone. read more

I'm all about supporting local business, but this place is a straight rip off, brought a bike here for small and simple repair, picked it up and it was making a Weird sound, mentioned it to the manager and was told, "the sounds was there when you brought it in". It absolutely was not, due to the poor workmanship we now have to replace the entire rear end of our quad. read more

I walked into the chesterfield store today and was attacked that I did not have a mask on. well they have those poor fool scared to death, I and my entire family had covid 19 back in Nov. and it nothing more than a weak flu, Not to say there are people with compromised health that it could kill them if they get it just like any other flu in human history, there's nothing new about that. anyway I went there to purchase 4 2020 Honda Talon 1000x units for my kids and I, so instead of a employee providing a mask or even being nice about anything but his liberal slobbering poor pity me you need a mask started ranting about why I needed a mask for the health of the employees bla bla bla.... you know what you don't want to get sick eat right take vitamins and stay home. liberal cry babies. Macomb power sports needs to hire real men to sell for them not these simpleton liberal wimps that drink the cnn Kool aid. so we left and went to FREE RIDE POWER SPORTS in Ann Arbor, well we found a great salesperson an decided to buy 4 020 Can-Am Commander MAX Limited 1000R list after discount $22,099.00 each. so we bought 4 of them I spent about $94,675,37 we got a few helmets for free in the deal and maintenance package. and the red carpet with no mask required. I will never purchase anything from any other place except Free Ride Motor sports it was well worth the 50 min drive. read more

I came to this place to buy a new ATV. It's just my bad luck that I got stuck With David as my salesman. I came in a couple times before I decided on a Yamaha Grizzly LE. I had no complaints throughout they buying process, and the salesman took care of all the paperwork and financing without an issue. I agreed to the price they told me, the only thing I asked was that they give me a deal on a helmet and was told that wouldn't be a problem. I came back the next day and signed the paperwork and picked up the machine. After I was home and looking at the bill, I noticed I was charged full price on the helmet. I called David, and he told me it was an honest mistake, but being it was rolled into the loan, there was nothing that he could do. Because it was his mistake, my reply was "I just dropped over $11,000 on a machine, and paid full price for this helmet, could you throw in a helmet ($150) for my girl so she can ride the bike too?" He replied "Whoa! I don't know about all that. I'll have to ask a manager and see what I can do about giving you some kind of store credit." That phone call was less then a minute long, but was a complete 180 degree turn. When I hung up the phone, I knew I'll never hear from him again, and took it as a lesson learned, and decided to put it behind me. I could have saved $30 buying that same helmet through Amazon, but that's beside the point. A month and a half later a woman from the dealership calls to ask how my buying experience was, and so I told her. David called a couple days after that and says "I thought you were cool with getting a discount on your girlfriends helmet." I remember that call well, and that's not how it went. Over a month had passed, and I was completely over it, but just hearing that clown's voice again ruined my day. Right then I decided I would write this review. After spending that kind of money, NO WAY I was breaking out my wallet to give them more money to get what should have been taken care of in the bill. It certainly wasn't about the 50 bucks or whatever they were going to give me, it was defiantly the principle! On the other hand, I did have a warranty issue 200 miles from home and called the store. The manager, Jay, was very helpful assisting me with getting the problem solved. He even called back a couple days later to make sure the issue was fixed, even though he had nothing to do with the situation. And the guy who got the commission wouldn't have called back at all if it were not for the phone survey. I'm not saying the place is that bad, but I will say deal with anybody there except David. read more

Steve at Macomb Powersports was such a pleasure to work with! I purchased two Yamaha Waverunners and could not be any happier with the professional service I received. read more

Bought a 2018 Honda Grom here, got a great deal! They were all so helpful and attentive, even on a very busy day. I love my grom!

I don't honestly know where the negative reviews are coming from... A+ service guys. Thanks very much. I came in with a zx10 with a somewhat sever in my opinion blown fork seal (I had little puddles it was so bad). I took care of some routine maintenance as well as this major fix for my bike in a few short hours. Service was great at communication which makes the process easier. My work was finished sooner than I had expected. After my short ride home I couldn't be happier with it. You wince a little when you have to make the payment for work but when you feel and notice it in every aspect of that short ride home, you forget you even paid anything. Parts and services were fairly priced as I checked around a little before diving in. I'll be back for my routine services when they're needed. Thanks for keeping me safe while I be reckless guys! Hope business stays smooth. read more

I took my old Yamaha Waverunner in for major repairs only to find out that extensive damage was found. Corey in service was great about following up on my options. I ended up purchasing a new Waverunner from Bruce who was very helpful and informative. The support staff are friendly and attentive. I was not pressured into either the repair or replacement option but I was given clear and concise information concerning all my options. I would recommend this place to anyone in the market. read more

Awesome friendly service .. Robb at the service desk is very accommodating and actually spends time with your stuff!!

Great for buying an atv. Staff is good, but when you sell a product sell quality. Our atv is great but our cycle country plow broke in under a month. Trying to deal with the manufacturer has been less than fun. I find out from other vendors that our problems are well known in the industry. If so why carry the line. My advice.....good place for atv but stay away from cycle country accessories, esp the manual lift plow assembly. One month old and I am waiting for parts by mail.....not happy! read more

I had a very good experience here. Brad was informative regarding the inventory and made suggestions and asked questions to help me with my decision. He made every effort to show me everything about the motorcycle I bought. He even came outside and showed me a quick reference for my ride home. I also ordered extra parts and picked them up a few days later. I was treated like company, not like I was a bother and was introduced to other staff members. Will be going back for supplies and accessories read more

ok so let me start from the min i walked in great customer service walked in and some one greets you that a great start being most places you go the just look at you like your wasting there time so i went in for oil and filter and walked up to the counter and there staff was ready to help and even walked around the counter and got the proper oil for me..this is wear it starts ....he rings me up and i for got my cash in my truck so i go out and open the door get in it could not find it kind of crazy so i walk around to the driver side and o shit i just locked the doors keys on the seat phone is in the holder on the dash.... ok so the one of the crew members gets me a coat hanger i try to jimmy it in and can not get in.. so this guy and this girl are walking buy and he stops and asked me if i need help(steve b the assistant used bike manager )))) mind you this guys is pushing a bike to the back and stops to offer to help me and its hot as hell out sun blistering down (steve .. b... the used bike manger )... so they as in some crew members get a later a littel wood to push the top of the door ((((and steve did not give up he got me in this crew was great and really helped out when in time of need i have had them in the past build my motor on my bike and never took the time thank the crew for the good work just want to say thanks to the used bike assistant manger steve.b. for helping me and the rest of the crew that helped out so...my point is if you want good service and want to buy a bike this is the place and the guy you want to see is steve the used by assistant manager thanks again for helping me and takeing the stress of me read more

Bought my 2018 gsxr 1000 from here not long ago. It was a great experience and gave me the best deal locally for my machine. Reason for the 4 star is because I had them correct my name on my paperwork before signing it and it was still sent to my creditor with the misspelling causing issues with my title. Also I filled out an automatic funds transfer with them to pay my loan which my creditor says they also did not receive. Other those few issues this is a great place. read more

My wife and I have been thinking about getting some ATVs for a while and visited several dealers in the area. Bruce was by far the most helpful of all the sales people we talked to and made the experience quick and easy. Following the sale, Bruce made sure we were prepared to enjoy our new toys by a thorough explanation of all the mechanics and features. read more

Went and bought a 120$ front tire and wanted to have it put on. It was an additional 55$ for them to throw it on the rim. After purchasing the tire I was 7$ short for the tire installation and they couldn't do anything to help me. I'll never go back. These guys aren't looking out for their customers nor do they show any customer appreciation. This has been my experience on many occasions read more

I bought my first jet ski from Macomb Powersports in 1996 and have yet to be disappointed by their level of customer service. Over the years, I have found their service department to be top notch in terms of knowledge and experience. Last summer when I had an issue with my jet ski they had me back out on the lake quickly with a minimum of fuss. They even helped me with a recall that I had missed. I am getting ready to purchase a new Yamaha shortly and I have no doubt where I will go. I would definitely recommend Macomb Powersports for both sales and great service. read more

My mom and I went into this location looking for a personal watercraft after already searching a few other different stores. What sold us on this place was definitely the staff. Everyone was super friendly and knowledgeable about the product and our sales guy Brad could not have been more amazing! He made the experience personable so my mom and I could feel comfortable in our purchasing decision. Any future watercraft needs I may have will absolutely be handled at Macomb Powersports!! read more