Very disappointed. When our garage door was installed it had a dent in one panel and another panel didn't even match the rest. Our old garage door was already destroyed or I would have told them to just put it back on. The man installing it joked that they wouldn't be putting their sign in our yard to let people know who did it. He did assure us that they would make it right and would put a rush on the order. Since they had told us the original order would take 3-4 weeks, I assumed it would be much sooner than that. Finally, after having to look at this eyesore for 3 weeks and 4 days and having all the neighbors stopping to stare at it, I called them. The woman that answered said that they had tried several times to get in touch with us but there was no answer. They had my husband's number. My husband only had one missed call on his phone from the previous week. He was at work so he was unable to answer, but they didn't leave a message so he didn't know who it was. So, if they did call it was only one time and there was no message. They finally corrected their mistake the next day. I had also assumed that maybe they would offer us a discount for their mistake and the time it took to correct it, but nope. We still paid full price. I understand mistakes happen, but after reading other people's positive reviews, I would have expected much more. read more