My heating stopped working right before the 20" snowstorm. David came to my home three times and…read morespent a total of six hours troubleshooting. He finally solved the issue -- a problem so rare that even my HVAC‑specialist friend couldn't diagnose it. I'm truly grateful for the outstanding work David did. He was a real life‑saver. And just a note: if he doesn't pick up your call right away, don't worry. It simply means he's busy, and you can trust that he will always keep his promises, fix the problem, and make sure your home stays warm and comfortable.

David came today to service my central ac unit. Just a great guy so happy that I found him. He's…read morefirst class a gentleman And he is highly skilled.

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Ruh-rohhhh.The motor on our air handler died in August. It was only a 89 degree day, and a super…read morehot week. We come to find out the system is around 35 years old. It's old enough to have a family, a career, a mortgage... Uhh. Time for a replacement. After speaking to 7 companies and getting 3 quotes, I landed on Nick's company. Almost immediately after reaching out, he was asking questions, requesting pictures, and really trying to get an idea of my space. He was kind, thoughtful, and extremely communicative. Unlike one company I dealt with, he was also open to giving me multiple options. There were no pushy sales tactics. He definitely isn't a salesman, he's an installer. Replacing your entire HVAC system is not cheap, and honestly, it is intimidating if you don't know a darn thing about SEER ratings and tonnage. I can research just about anything, so I really appreciated being given the information and having the opportunity to take it back and analyze it for myself and compare. The entire install went great, the team was courteous, respectful and seem to work well with Nick! They were joking around like old friends while working their tails off getting the install done. FYI he is not located on long Island any more, but that doesn't stop him from providing excellent service. He is on the island all the time. We're extremely happy with everything so far and we couldn't have picked a nicer person to do it with. Ps: if you need further proof that he's an all around great guy, he loves animals, too!!

Absolutely amazing overall! My AC stopped working, and instead of immediately trying to charge me…read morefor a service call, Nick took the time to troubleshoot the issue with me over the phone. He figured out exactly what was wrong, told me which motor to purchase, replace the capacitor and patiently explained how to replace both and get everything working again all without ever having to come to my house. He was extremely knowledgeable, honest, patient, and genuinely cared about helping me. It's rare to find someone who provides this level of customer service and doesn't try to take advantage of you. I highly recommend him to anyone who needs AC repair. Nick definitely knows his stuff and will be the first person I call for any future HVAC issues or new purchases!

Excellent, efficient service. Arrived on time. Great communicator. Very pleased…read more Would hire again.

Quick responses and decent services with a reasonable price. And most importantly the owner is a…read morenice guy. Highly recommend!

I tried calling five times and never heard back from anyone. I had to let it ring in order to leave…read morea message on the voicemail. I have been a customer for 5 years and I am insulted how they treat loyal customers. I have spent over 20k over the last 5 years or better. I had them service my heating and air conditioning systems before the season and after each season. Too bad I try to hire locally and give business to businesses in my community. Good Luck.

Not a professional organization buyer beware. They installed a unit that did not work and blamed…read moreeverything on the manufacturer. Not only that but wasted my time on repairs that did not work. .

I had a bad experience with another company that my building recommended. A neighbor recommended…read moreKevin and they did not disappoint! Kevin dispatched Paul and his team to remove, clean (off-site because our building required it), and re-install our PTAC units, and I could not be happier. They were so careful with our home, furniture that needed some moving, and the PTAC units, and when they were done, they left our home the way it was and cleaned up after themselves. The units are now squeaky clean; I don't hear a sound! The price was reasonable and honest. I'm happy I found a trustworthy, thorough and meticulous company to care for our PTAC needs. I'll be a returning customer!

He was quick to respond and he diagnosed the issue quickly. Charged $300 less than the first…read morecompany I contacted. The furnace was fixed in about an hour and Mom had heat again!

We needed to replace our mini split air conditioner on our first floor. Milton came and gave us an…read moreestimate. We signed with them and couldn't have been happier. They stood behind their product and their work. Everyone was super neat and the job got done in a timely manner. This is a truly dedicated company, and I would use them again in a heartbeat.

COOL BROS CORP was awesome. Our very old central air went down and within a week we had a new…read moresystem installed and a fantastic price. Much lower than most quotes I received last year when I was looking to upgrade. The crew was professional and we didn't notice they were here most of the time

I called this company and was the best experience I ever had as a homeowner. Fast reliable and…read morehonest. I called on a Saturday afternoon and within 2 hours everything was fixed. David was great and honest. I will call them all the times and you should also.

Excellent communication and Very fast appointment time. The guys fixed the problem and had our ac…read morerunning in no time. Highly recommended.

My central AC unit failed on me about a week ago. After looking around and having my appointments…read morerescheduled MORE THAN ONCE on the DAY OF THE APPOINTMENT by other businesses, I found AC Masters. They were quick to respond and were able to come in on the same day I requested repair service. Ricardo, the technician who came, was able to make time to arrive and fix my AC. He was even kind enough to explain what was going on, what the issue was, and what he was doing. All in all, I definitely recommend this place and Ricardo.

4 phone calls with no return over several weeks. Was told "high call volume". They are in a hurry…read moreto do expensive installs but not perform warrantied service calls. Buyer beware.

system has been in a few years. mini splits, installed by baker with no issues. this year the…read moresystem shutdown, baker came to repair it. they isolated the issue to one unit in a kids bedroom. they exposed the unit and capped the wiring, told us to use caution around the unit as power was still flowing, told us they would try and source parts, they charged us for the call and left. More than a week later no follow up. I called to be told they did not sell that make of unit anymore and they could not get parts. I asked for a referral for someone who could complete the repair but was told to do an internet search. In short, they did half a job, left exposed wiring in a child's bedroom and did not have the decency to either call me to tell me they could not finish the job or recommend someone who could. If you are looking for customer service I suggest you look elsewhere. In reply to your comment on my review, I have no record of you ever trying to contact me after the in home visit. Not even a voicemail. My issue is with how you left the job not the function of the units up to that time.

I met Franklin today. He's the owner of the company hope everything over gave me a fair price on…read morethe repair. However as I was told by two other repairmen this unit needs to be replaced soon so we worked out a price with financing , service warranty and change of thermostat. Better than a few others I've tried.