My car was completed in a matter of days. Worked well with my insurance company. Also made…read morereturning my rental very easy.

I got side swiped messing up my two doors. Although every worker I have spoken too has been…read moreresponsive and very polite, I have been told three different times in which my car would be completed. I drove by yesterday and my car was sitting outside windows down painted and looked perfect, yet I couldn't get. I was told Tuesday pickup, then weds, then for sure thurs. It's thurs I call to check and of course something else about a camera and if codes pop up they'll have to have a third party fix which will take another day (at least) I've expressed I am struggling with renting a car- (guys insurance only covers 26$ a day and it's 35$ a day on top of gas I drive for work) and I had scheduled to return car today cuz I was told IT WOULD BE READY. And again they're so nice.. but no one can give me a real time frame what so ever. So I'm getting very frustursted but I will say phenomenal customer service

Needed my cadi fixed after someone forgot to stop behind me…read moreDerek, Robert, Andrew and their teams were professional from the first phone call Quickly got me in for an estimate on my schedule. Scheduling the repair was a dream and they got it done in FOUR days! Amazing. Beautiful work and a detailed car to perfectly finish it all off. The immediate professionalism, knowledge and helpfulness lead me to trust them completely. Their service made a hassle of a car accident smooth and easy

Robert has helped us with our last 4 vehicles which has been a blessing. We have had only 1…read moreaccident that was our mistake. Deers love our cars and truck. We received a compliment yesterday about how nice our 10 year old truck looked. Robert has our vehicles detailed every time we had them in for service. The price has always matched the quality of work performed. What more can a person ask for. Tallmadge Collision has always treated us like family listening to our needs and providing professional service.

was so impressed with auto excell, had to have work on my car between betweenChristmas and new…read moreyear, even thought the hours were limited, John and Lance went out of their way to get my cat fixed as quickly as possible, even let me pick my car up on a day they were closed. My car is running great. Lance also reached out to me to see how the car was a few days after I got it back. this is a 5 star place with excellent customer service. I will recommend auto-excel and will definitely be a forever customer. my sincere thanks Sandy Ventrone

Auto Excel is the only place I take my cars. I have used them for my last three cars. Very fair,…read morehonest and accommodating. Highly recommend!!!!

The staff at Collision Service of Green was amazing. They were very nice, helpful and…read moreknowledgeable and I got my car back so quick. I will definitely use them again. Pam Akron, Ohio

i just wanted 2 rust spots no holes repaired they said they have to replace both fenders an quoted…read moreme over 4200.00 for this. prefer if they say they do not do small repairs

Thanks for a thorough, speedy, high-quality body and glass repair, Jack, Dave, and team! They…read moreconsistently exceed expectations. (I'm like a favorite customer now; over the last 5 years, I've brought in my 2008 RAV4 for several bodywork repairs, and Jack even personally repaired (welded) some lawn equipment for me earlier this year.) Thorough I went to Collision Pros in May for a quick estimate after some kids threw a rock denting my hood (and scratching the windshield glass, which I hadn't noticed at first). Their estimate came in just a little lower than the official insurance estimate I got later. Also, they noticed that my front glass was scratched and while not a danger, they recommended replacing it as well, since it could develop cracks after a freeze-thaw cycle. They also said they'd take care of some unrelated rust spots that had developed with age. Speedy Dave had it repaired, repainted, and back to me within a week, matching my paint and installing a higher quality aftermarket windscreen than what I had previously installed after the original glass had developed cracks. High-quality When I got my car back, the paint looked great, the dent and rust were gone, and they had even vacuumed and washed my car inside and out!! So kind!! I'll keep coming back!

One my rear doors wouldn't open. I called in the morning, they said come by later today, and when I…read morecame in, they fixed the issue in just a few minutes. Without hassle, they opened up the door, found the issue, and quickly resolved it! Perfect customer service, effectiness in resolving the issue, and all with a smile. Thanks!

Talked to another shop previous to taking my car here for repairs. Was informed by the other shop…read moreON THE PHONE that they could not service the type of transmission I have. Took it to "master" tech and they charged me $200 to tell me the same thing. Odd how they couldn't tell me before hand that they are not equiped to repair my vehicle. Complete rip off.

Jake at Mastertech has made this whole process so easy. I was able to have my car towed there. He…read moreinformed me of all of the payment options available and not to stress yet about the cost. He then notified me they have loaners to use while repairs are being done. I had a a difficult time to come pick up the loaner due to kid's schedules. He informed everything could be completed via phone, so I was able to get after hours. Thank you, Jake, for making this process less stressful! Ashley M

I don't remember who originally recommended Kens to me, but I love these guys. Super honest, good…read morequality work, very personable and reasonable. As far as car repairs go I don't think there's anybody locally quite like them. They're very reasonable and offer a great value. I just want to say thanks to the staff in the ownership there for running a great shop.

Still taking my car here two years later. I don't really understand the negative reviews I've seen…read morebecause I have never experienced any kind of unprofessionalism from this place. The employees have never sat in the office and gossiped about anything. The front desk girl is very nice and friendly and does talk to you but she is not gossiping. The quality of the services they provide and the prices can't be beat. Anytime I bring my car in for a specific issue they fix it. I've never been given the run around or felt like I was being taken advantage of as a female. A lot of mechanics take advantage of women and try to charge us more thinking we don't know any better but this place doesn't do that. I was taking my car to Vandevere and paying 100.00 for an oil change when Ken's charges me 45.00 for the same service. Also it takes them maybe half an hour versus three hours at the dealer. You can't please everyone but this place has way more positive reviews than negative and I definitely recommend taking your vehicle here.

DO NOT GET WORK DONE HERE! Had the truck repaired here last year and now the paint is peeling off…read more(poor prep work) and starting to rust and they will NOT COVER IT!! This place is a scam! Stay away

10 My vehicle has recently become a bullseye for bad drivers. 3 crashes in 4 months. The first one…read moreI had Lennys do the repairs. The second was with a suggested competitor and the third was back to Lennys. My experience with Lennys was far superior. The friendliness of staff from the front desk to the technicians to the rental was top tier. I left feeling satisfied by the process and secure in the knowledge that my car was ship shape. 5 out of 5 would recommend