I applied for a house and paid my fee. The company NEVER called me after they received my funds…read more After a month and a half i called to ask why and the office manager said " its not their job to call people. she stated it had only been a month and a half and that most businesses wait around two months to call customers" THIS PLACE IS A JOKE! STAY AWAY FROM THEM

TERRIBLE CUSTOMER SERVICE !!! From the moment you walk through the establishment, I was greeted…read morewith nothing but negativity and poor customer service!!! DISCRIMINATION AT ITS FULLEST !!! Due to my father, who is a retired employee with the CITY of TULARE and has been a homeowner all his life, with no rental history !!! ATTENTION MID -VALLEY Property OWNERS...., You have the wrong person representing your Properties !!! Rachel has Absolutely no customer service SKILLS !!! She definitely has no business working in property management. I have been a realtor for over 20 years and own several rental properties myself in the Clovis area and wouldn't let no one represent me that treats people in that manner !! Completely unacceptable and extremely unprofessional!!!! Qualifications to get hired with your company must be at a all time low !! Someone should let her know that a smile and kindness goes along way! BEWARE FUTURE RENTERS ....

Poor customer service I applied for a rental they took the money for the background for 2 people…read moreand they never text or called to notify if I was approved or denied when I emailed them they said the property was no longer available. Never got my money back.

We rented from Total Property for 8 years before purchasing our own home. We were skeptical at…read morefirst as we had not had good a good experience with another property management place in the past, Total Property was not the same they were and are fantastic. David helped us find the place we called home for years and took care of us while we lived there. I say "took care" of us cause that's what it felt like any time we had a question or needed anything, David was the best superior customer service. We would speak to Liz in the office now and again and would receive the same caliber service, speaks volumes about the company. Their service makes everything easy, there is an app to pay your rent, you can also use the app to submit work orders for any repairs (in 8 years we only had 3) we would submit a work order and within 24 hours or less would be receiving service it was phenomenal. If you are looking for a place that will make renting easier for you it is definitely Total Property Management. Ask for David!!

Nothing like getting charged a 700$ pet deposit and still getting charged for cleaning that wasn't…read moreeven needed. The break down for keeping our deposit is a joke, you can tell they just make up things. I kept this home immaculate. Shame on the owners and shame on prime properties. DO NOT RENT FROM THEM. Over two years you came out TWICE. and one of those was to prevent water damage from a leak. You're welcome. Since you kept our deposit, you should probably actually paint the entire home (lots of places missed) AND replace those nasty carpets that I had to RE CLEAN. Because lord knows none of which was done when we moved in. Trust these reviews.

Staff is rude af , didn't even try to help. I had called to get information on a home and even from…read morethe phone call they were rude. Wasted my time to come turn in applications. In person they're even worse. Good luck!

I've had such a great experience with Samantha as our HOA property manager. She is incredibly…read morepositive, helpful, and approachable. No matter how many questions I had (and there were a lot!), she never once made me feel silly or like I was a bother. Instead, she always took the time to provide clear, thorough answers and made sure I fully understood everything. Samantha's communication is outstanding--she's responsive, patient, and genuinely cares about helping residents. It's rare to find someone who combines professionalism with such a friendly and supportive attitude. She truly goes above and beyond, and it makes a huge difference in our community. I highly recommend Samantha to anyone looking for a knowledgeable and dependable property manager!

If you are looking for a responsive and diligent HOA manager, ask for Samatha Hofmann. She is a…read morepleasure to work with and is very resourceful.

I was a business tenant renting an office for my real estate company. They never saw the office…read moreprior to renting the office to me but after moving out they took $250 of my deposit saying they needed to do repairs that were there prior to me renting the office. When I complained to the owner of the building Bankston agreed to give me the $250. That was 2 weeks ago and I still don't have it. The girl who answered the phone said the check was in the mail on 8/27/2024, however to date 9/7/24 I have not received the check. I finally requested them to stop pay and reissue and their answer to me was, "the bank charges a fee and we're not eating it". Again I spoke to the owner of the building and he told them to stop pay and reissue. I guess he is going to pay it. I hope he changes Property Mgmt companies, because they are not serving his best interest.

Unreasonable. Greedy…read more I've lived in the condo my deceased father resided in since 01/30/23, Dad passed on 1/31. My nephew lived here for 5 years. I am beyond the Termination of Tenancy Notice vacate date of 4/30 because Bankston Property Management decided to reject our applications due to a 2-day delay in submitting them, even though we agreed to sign a new lease via email and made them aware of the delay. My hope in writing this review is to inform other prospective tenants about Bankston PM's business practices and possibly motivate them to reconsider their decision so we can remain in our home. Our applications were 2-days late of the requested date set by PM contact because: * I had to go out of town (I informed her but received no reply), * We could not download applications from the PM site as instructed by contact - there was no link, * PM office did not respond when I requested assistance, * receptionist was instructed not to accept them when I went to drop them off Both PMs blamed us for the delay and decided to withdraw the lease offer. (Note: Our applications were reluctantly accepted.) Bankston is now taking legal action to evict me. I'm not sure why they refused to accept our applications given the circumstances but I believe it is mainly based on greed. Bankston planned a rent increase from $875/month (what my parents paid) to $1,200/month on our new lease, and at a meeting with PM, he stated they could get $1,400+/month if we moved out. Apparently, Bankston, would rather see us homeless and line their pockets than allow us to sign a new lease and have a home. My opinion is, to avoid renting from Bankston Property Management because they can be unreasonable, difficult, and lack empathy. Do some research and you'll find other potential tenants/tenants have had bad experiences with them. P.S. For the record, All our neighbors are willing to act as references for our tenancy.

If I could give ZERO stars I would!!! Excel Property Management is awful. They don't want to fix…read moreanything out of their pocket or replace things that are old and outdated. They don't do business well or professionally! Martha is just terrible and rude!!! I feel bad for the new secretary's. They have gone through A handful or more of secretaries by now! Seriously, do not rent from them!!! There is a lot better out there!!!!

One of the worst companies I've ever rented from and I cannot wait to stop renting and buy a house…read morealready. Our property was sold and the owner goes through them to manage. They're the worst, right next to mid-valley management. Also AWFUL.

Tenant turnover used to be the worst for me... like seriously stressful. Every time someone…read moremoved out I was bracing myself for months of vacancy, showings that went nowhere, applications that looked good but flopped, and then sometimes ending up with tenants that weren't even good. My old manager? meh... didn't really care, made me feel like I was losing money and it was all on me. Chambers kinda changed all that. Vacancies dont drag forever anymore, tenants actually pay on time, treat the place decent... sounds simple but after what I went thru before it felt amazing. Tenants seem way calmer too. Less drama, fewer complaints... stuff actually gets handled. Chambers takes care of the communication, maintenance, all that stuff without turning it into a headache. Tenants know who to call and stuff actually gets fixed lol. I also like that I'm not just left guessing anymore. New applicant? I know. Lease signed? I know. Something pops up? I hear about it before it's a bigger problem. I don't feel outta the loop like I did before. Honestly... I'm not stressing about who's living there or how long it'll sit empty. Things feel steady now. After years of chaos and headaches, this kinda stability is worth way more than I thought it would be. Thank you Chambers.!

Before Chambers Property Management, I honestly felt like I was on my own. I technically had a…read moreproperty manager, but actually getting help was another story. Questions would come up and I'd either get no response or something super vague days later. After a while, I just stopped asking and hoped nothing went wrong, which isn't exactly comforting when real money is involved. Once Chambers took over, that changed pretty quickly. Now when I have a question, I ask it and I get a real answer. Not days later. Not after following up multiple times. Just a normal, timely response like you would expect. It sounds basic, but it made a huge difference. What really stood out to me was how approachable they are. I've asked about lease stuff, tenant situations, random landlord questions, even things I probably should already know. I never felt rushed, brushed off, or made to feel dumb for asking. There were also times I reached out about things that weren't urgent at all or weren't technically their issue yet. They still helped me think it through and gave honest input. That was unexpected and genuinely appreciated. At this point, I don't feel like I'm guessing anymore. I don't feel stuck or unsure every time something small comes up, and that peace of mind alone is worth a lot. Thank you Chambers Property Management!

We had the best experience working with Charlie Ramos. He stuck with us as we went through times of…read moreuncertainty of even wanting to buy. He never pushed us, only guided us when we asked for it. But always stayed on top of being there. And after being outbid about 8 times, he continued to encourage us to stay positive... then we finally had our offer accepted on the perfect house. He fought for us on a few occasions during the escrow process, and we couldn't be more grateful. Being that is was our first time purchasing a home, the "stupid" probably most obvious questions were never treated as that. He explained each step, every time we had a new one to take. We are finally in our home and so happy to be. Thank you Charlie, and to your team for being considerate, hard working and the best people to work with!! - Javier & Victoria

These people are a joke. I call one day to inform them I submitted my application for a property…read more The lady tells me she's going to forward the information. The next thing I know it's off the market and given to someone else. They couldn't give me a courtesy call or anything. Unprofessional people doing unprofessional business.

If you are looking for a professional who can get the job done right and treats you with the upmost…read morerespect then look no further. Blake Shawn is a honest, hardworking real estate agent who goes the extra mile to ensure your home buying/sale is low stress and enjoyable. I highly recommend him for all your real estate needs!

From the owner: TST is a Boutique Agency equivalent. Many clients like working with small local agents. We do too…read more Our agents are local experts that live and work in the community they represent.