Poor customer service I applied for a rental they took the money for the background for 2 people…read moreand they never text or called to notify if I was approved or denied when I emailed them they said the property was no longer available. Never got my money back.

We rented from Total Property for 8 years before purchasing our own home. We were skeptical at…read morefirst as we had not had good a good experience with another property management place in the past, Total Property was not the same they were and are fantastic. David helped us find the place we called home for years and took care of us while we lived there. I say "took care" of us cause that's what it felt like any time we had a question or needed anything, David was the best superior customer service. We would speak to Liz in the office now and again and would receive the same caliber service, speaks volumes about the company. Their service makes everything easy, there is an app to pay your rent, you can also use the app to submit work orders for any repairs (in 8 years we only had 3) we would submit a work order and within 24 hours or less would be receiving service it was phenomenal. If you are looking for a place that will make renting easier for you it is definitely Total Property Management. Ask for David!!

Nothing like getting charged a 700$ pet deposit and still getting charged for cleaning that wasn't…read moreeven needed. The break down for keeping our deposit is a joke, you can tell they just make up things. I kept this home immaculate. Shame on the owners and shame on prime properties. DO NOT RENT FROM THEM. Over two years you came out TWICE. and one of those was to prevent water damage from a leak. You're welcome. Since you kept our deposit, you should probably actually paint the entire home (lots of places missed) AND replace those nasty carpets that I had to RE CLEAN. Because lord knows none of which was done when we moved in. Trust these reviews.

Staff is rude af , didn't even try to help. I had called to get information on a home and even from…read morethe phone call they were rude. Wasted my time to come turn in applications. In person they're even worse. Good luck!

I applied for a house and paid my fee. The company NEVER called me after they received my funds…read more After a month and a half i called to ask why and the office manager said " its not their job to call people. she stated it had only been a month and a half and that most businesses wait around two months to call customers" THIS PLACE IS A JOKE! STAY AWAY FROM THEM

TERRIBLE CUSTOMER SERVICE !!! From the moment you walk through the establishment, I was greeted…read morewith nothing but negativity and poor customer service!!! DISCRIMINATION AT ITS FULLEST !!! Due to my father, who is a retired employee with the CITY of TULARE and has been a homeowner all his life, with no rental history !!! ATTENTION MID -VALLEY Property OWNERS...., You have the wrong person representing your Properties !!! Rachel has Absolutely no customer service SKILLS !!! She definitely has no business working in property management. I have been a realtor for over 20 years and own several rental properties myself in the Clovis area and wouldn't let no one represent me that treats people in that manner !! Completely unacceptable and extremely unprofessional!!!! Qualifications to get hired with your company must be at a all time low !! Someone should let her know that a smile and kindness goes along way! BEWARE FUTURE RENTERS ....

Long story short these people scam me out of 70$ did application with the property in Corcoran they…read moresaid I was good. Then said someone else got it. It's still up for rent. So I went to the owner Elizabeth and she return it. Updated. Monday 12th. Property is still up for rent but was told they rented it Thursday 8th. Do not put no application in here same 3 properties for almost a year now

This property management company is fraudulent stay away. We hired them to manage our rental and…read moresigned a one year contract. During that time they were very aggressive with our long term tenants. After they evicted them they brought in new tenants, who we think were someone they knew. They do not look out for the owner's interest. They protected these new tenants and had us constantly fix things although we had remodeled the house after they evicted the long term tenants. During the year of their tenancy we did not receive any rental payments because something always needed to be fixed or something had suddenly broke and was deducted from our rent. The companies they hired to do the "work" did not perform professional work. They installed mismatched fixtures, the tenants ruined the carpet and did not take it out of their security payment. I could go on and on, but wanted to make sure others know to stay away.

I was a business tenant renting an office for my real estate company. They never saw the office…read moreprior to renting the office to me but after moving out they took $250 of my deposit saying they needed to do repairs that were there prior to me renting the office. When I complained to the owner of the building Bankston agreed to give me the $250. That was 2 weeks ago and I still don't have it. The girl who answered the phone said the check was in the mail on 8/27/2024, however to date 9/7/24 I have not received the check. I finally requested them to stop pay and reissue and their answer to me was, "the bank charges a fee and we're not eating it". Again I spoke to the owner of the building and he told them to stop pay and reissue. I guess he is going to pay it. I hope he changes Property Mgmt companies, because they are not serving his best interest.

Unreasonable. Greedy…read more I've lived in the condo my deceased father resided in since 01/30/23, Dad passed on 1/31. My nephew lived here for 5 years. I am beyond the Termination of Tenancy Notice vacate date of 4/30 because Bankston Property Management decided to reject our applications due to a 2-day delay in submitting them, even though we agreed to sign a new lease via email and made them aware of the delay. My hope in writing this review is to inform other prospective tenants about Bankston PM's business practices and possibly motivate them to reconsider their decision so we can remain in our home. Our applications were 2-days late of the requested date set by PM contact because: * I had to go out of town (I informed her but received no reply), * We could not download applications from the PM site as instructed by contact - there was no link, * PM office did not respond when I requested assistance, * receptionist was instructed not to accept them when I went to drop them off Both PMs blamed us for the delay and decided to withdraw the lease offer. (Note: Our applications were reluctantly accepted.) Bankston is now taking legal action to evict me. I'm not sure why they refused to accept our applications given the circumstances but I believe it is mainly based on greed. Bankston planned a rent increase from $875/month (what my parents paid) to $1,200/month on our new lease, and at a meeting with PM, he stated they could get $1,400+/month if we moved out. Apparently, Bankston, would rather see us homeless and line their pockets than allow us to sign a new lease and have a home. My opinion is, to avoid renting from Bankston Property Management because they can be unreasonable, difficult, and lack empathy. Do some research and you'll find other potential tenants/tenants have had bad experiences with them. P.S. For the record, All our neighbors are willing to act as references for our tenancy.

I've had such a great experience with Samantha as our HOA property manager. She is incredibly…read morepositive, helpful, and approachable. No matter how many questions I had (and there were a lot!), she never once made me feel silly or like I was a bother. Instead, she always took the time to provide clear, thorough answers and made sure I fully understood everything. Samantha's communication is outstanding--she's responsive, patient, and genuinely cares about helping residents. It's rare to find someone who combines professionalism with such a friendly and supportive attitude. She truly goes above and beyond, and it makes a huge difference in our community. I highly recommend Samantha to anyone looking for a knowledgeable and dependable property manager!

I would not recommend this property management company. I scheduled a meeting to discuss possibly…read morehiring them to manager a 27-unit property, but he missed the meeting. That alone was disappointing, but the experience only got worse from there. During our conversations, he repeatedly talked over me and rarely allowed me to finish a sentence. I found him to be dismissive, unprofessional, and unnecessarily rude. The way he interacted with me left me feeling that I was not being treated with with the same level of respect I would expect from someone seeking my business. Based on my experience, I would not trust this company to manage our property and cannot recommend them to others looking for a professional, respectful property management firm.

If you are looking for a professional who can get the job done right and treats you with the upmost…read morerespect then look no further. Blake Shawn is a honest, hardworking real estate agent who goes the extra mile to ensure your home buying/sale is low stress and enjoyable. I highly recommend him for all your real estate needs!

From the owner: TST is a Boutique Agency equivalent. Many clients like working with small local agents. We do too…read more Our agents are local experts that live and work in the community they represent.

I have lived here 3 years and have no desire to leave. It is a very laid back complex and issues…read moreare dealt with promptly.

I had such a pleasant and comfortable time living in the Riviera Apartments. The property manager…read more(Eva) has been super courteous and responsive since we first applied, and has always been responsive and accessible. Any time we have had a maintenance request, although rare since everything is so nice and new, the staff (Jose) is very prompt in coming and fixes things on the spot. The apartment is very spacious, plenty of closet space, and front door/lights/air conditioning are all smart and can be controlled with your phone. The on-site gym, dog play area, swimming pool, and "clubhouse" (multipurpose community room with pool table and ping-pong, full kitchen, and living room with TV) are nice and well-kept. It's very quiet and comfortable throughout.

I submitted an application with my husband several weeks ago. I have called them several times…read more(once a week) and the girl who answered the phone just keeps saying "Ill have someone call you back". It never happened! When we submitted our application, we were told that we would hear back within 7 days. It has been 4 weeks. Even if we weren't approved, a courtesy call would have been nice instead of being totally ignored and brushed off!

I've used Premiere Real Estate a few different times in the last couple years. Julie always takes…read moresuch good care of us. She makes everything go as smoothly as possible while keeping us informed during the entire escrow period. Solid office that I would recommend to anyone.