PLEASE BEWARE Do not rent from Atella properties unless you want to get scammed out of your deposit when you didn't break anything. This company, mainly Kelli Jennings, is evil and put us through hell the 11 months we were living in one of their properties. First of all, when we moved in we were not given a mail key for weeks after we moved in. We just assumed we weren't getting any mail until packages started going missing later to find out we have a community mailbox and not the one on our front porch. We had to personally get mail keys from USPS. When we moved in there were multiple things wrong with the house but without thinking we would get scammed out of our deposit, we failed to get proof of the things that were wrong. One of the things being a broken door that I noticed walking through it with Kelli Jennings before we decided to rent the house. Thought it was weird that it wasn't replaced but I didn't think it was necessary to mention since it was just a door. A few of the blinds were broken, one didn't have a rod to open the blinds and the second one wouldn't open even with the rod. An outlet was left exposed bringing risk to my toddler and when they "fixed" it the cover fell off because they used the wrong size. They used paint to cover many damages around the house and say it was "renovated". Summer hit and come to find out the AC they put it didn't work because they failed to use the wrong outlet for it. They left us in 100 degree weather for A WEEK after we told them it wasn't working and blamed US for it not working! When we finally got a portable AC it said the house was 89 degrees in the house! We were miserable! In our lease it says the landlord was responsible for for yard care so we had one request and we asked nicely, please do not spray round up on the yard because we have a toddler who plays out there and is sensitive to chemicals. We were then told that the weeds were our responsibility because the landlord didn't want to get down on his hands and knees and pull them himself like the lease stated. So like any man would my husband got down on his hands and knees to pull the weeds himself. We spent hundreds of dollars on safer alternatives to round up and a weed eater. The weeds became so overwhelming because whoever did the landscaping on the yard failed to put down a WEED BLOCKER so GRASS was growing through the mulch. My husband was out there every weekend pulling weeds and fixing the landscaping. They eventually ended up spraying round up against our request putting me and my husband, my child, and my neighbors at risk. It just killed the grass that was growing through the mulch so they would still have to get down on their hands and knees to pull it anyway. We watered daily per their request after they saw the plants were dying in the heat, until we got a warning from the city telling us we could only water two days a week during the times we weren't home. The yard looking awful was due to poor landscaping and failure to have someone come once a week to work on it for 3 months after we moved in. The yard they were responsible for was neglected for 3 months. We finally got to move out and they requested us clean it before we turned in the keys. Because of delays that were out of our hands completely, we had to stay 2 days past the 30th of November to clean it for them. We were charged by Atella, $70 dollars for two days we weren't even living there. There's plenty more hell they put us through that I'm not thinking of at the moment. They are blaming things on us that we didn't do to scam us out of our deposit. I don't want this to happen to anyone else so please DO NOT RENT FROM THIS COMPANY, if you do, document everything and take pictures of everything they failed to fix. Stealing money from a family right before the holidays. They are liars and thieves. Criminal. read more