Mohammad really provided clear and fair recommendations and offered a variety of options to fit my…read morebudget to repair my car and he was honest and helpful about repairs unlike other places I went to. I will definitely bring my car back for other needs in the future and recommend this place to others.

From the owner: Welcome to Penguin Auto, where we pride ourselves on delivering exceptional service and top-quality…read morevehicles to our valued customers. As a premier used vehicle dealer, we specialize in providing a seamless and family-friendly car-buying experience, offering a curated selection of "need nothing" cars that have been meticulously inspected and serviced by our team of expert mechanics. At Penguin Auto, we go above and beyond to ensure that every vehicle on our lot meets the highest standards of safety, reliability, and performance. Before being showcased, each car undergoes a comprehensive inspection and servicing process, guaranteeing peace of mind for our customers. But our commitment to excellence doesn't stop there. We also offer full-service car repair and maintenance to the public, providing a convenient and professional environment where your automotive needs are met with precision and care. For large jobs, we even offer loaner vehicles to ensure that your day-to-day life isn't interrupted. In addition to our exceptional sales and service offerings, we're pleased to announce the expansion of our facility to include new tires and tire installation services at highly competitive pricing. Whether you're in the market for a reliable used vehicle, require expert car repairs, or seek new tires and tire installation services, the team at Penguin Auto is here to exceed your expectations. Give us a call today to discover how we can assist you with your automotive needs.

Ömar and group are amazing. Very willing to work with you. Always trying to find the best and…read morecheapest solution. Very calm.

My car battery died today- huge bummer. I called a tow person to jump it and then called Budd's for…read morethe first time ever for a replacement battery. I was met with the absolute best customer service. Not only did they squeeze me into a tight schedule but they also did a quick check over on my car and made sure it was running as smoothly as possible. I knew I needed an oil change and they were able to get that done as well. I spoke with one of the owners in depth about their business philosophy of repair instead of replace parts when possible and always taking care of customers. They were super helpful and nice and took the time to explain everything. I will be going to this spot for all my car issues for the rest of my time in Madison. I felt like they really cared for their customers and I'm so glad I found them!!

I used to always go to big-name car shops like Don Miller Subaru in Madison but after getting a…read morequote for almost $2000 to get front control arm fixed, I knew I was being overcharged. I saw Crestwood auto clinic come up on Google and since I live in the neighborhood I decided to give Mark a try. I am so glad I did!! He had my car fixed within 24 hours and for less than half of what Subaru was quoting me for. He gave me updates and was thorough about explaining to me what was going on with my car. I love my experience there's so much that I convince my sister to go there who lives all the way in Fitchburg.

Mark is very responsive and knowledgeable. He was willing to spend time to try and figure out an…read moreunusual problem and when he ruled out a number of potential issues he let me know it would require a visit to the dealer with their specialized computer. He did not charge me for his time and effort because he was not able to fix the problem. This example of excellent customer service is why we now take our vehicles there when we need work done.

Super helpful and very good pricing! It was below -10 today and our second car wouldn't start as we…read morewere leaving and they came out to help immediately.

Tony went above and beyond with me today! Exceptional service and great communication. Thanks again…read moreTony!!

Fixed coolant leak, get it home, still leaking coolant. Shop claims system was pressure tested and…read morepassed. Get it back into the shop; fix second leak with additional parts and labor costs. Claims pressure tested system and passed for the second time. Currently no leak. Took two trips, two bills, and didn't have my car for little under two weeks. You decide if this is the experience you want.

Branden and the team are amazing! Great experience all around. Excellent customer service that made…read moresuch a different and solid work!

I've been going here for oil changes for the past couple of years, and the service and value are…read morealways great. What really keeps me coming back is how well they communicate -- they send clear email updates with the results of my inspections and use plain, easy-to-understand language when discussing anything about my vehicle. Reliable service, honest communication, and great value every time.

Pricing is deceiving. The so called full sythetic is a text book example of Bait and Switch. How…read morecan a $40 supposedly "full synthetic" all the sudden become $60+? Honest businesses tell you the EXACT TOTAL in advance. They use "we can not tell the exact amount in advance because every car make/model is different". Typical Marketing Ploy.

Was prompt, very courteous, and patient I say this after speaking with him about my situation with…read morethe other tow truck driver who was in my driveway today. He was very rude to me when I told him I had already told another company to come and pick up my car. The DK driver listened and smiled.

Worked well with me and was very patient. Explained in detail multiple options and the…read morepossibilities of what I vould d'o if I wanted my car to function again. I appreciate the services that were completed

Been doing business with Donn for 20 years, I am guessing. He is always kind, funny, honest as the…read moreday is long (to date myself). I always have to wait while my car is being fixed (only one car), and it is always pleasurable being there. He's got birds out front to watch when you get bored and good Christian music to listen to some of the time. He has worked with us when the money was not right there when we needed it. Once I had a bad wiper blade that kept falling off after months of use and he replaced it not once but twice at no charge. I wouldn't trust my car with anyone else.

Donn is extremely kind and respectful, he was willing to work with me on an estimate when I…read morementioned I could only afford one brake replacement instead of both. Service was finished in a timely manner!

Stopped in today for a weird rattling noise after getting my flat tire patched elsewhere…read more 10/10 recommend. Car issues stress me out to the max. He called before fixing anything and I was able to pick up vehicle same day. Tom explained everything when I arrived and showed me pictures of the issue I was having (strut mount broke). Very grateful for the service and will be returning if any other issues arise. He didn't try to oversell anything. Car drives more sturdier than when I dropped it off!

honest, polite, get it right the first time...been taking my car there for years and never had a…read moreproblem with their service and repairs

RESPECT AND INTEGRITY!!!! If you are looking for frills like…read morelittle snacks and a free car wash, keep moving. But, if you're looking for a car repair shop that treats you with RESPECT and INTEGRITY, you've come to the right place! Marcus takes however much time is needed. He lays out all options, doesn't mince words and is so obviously passionate about his work, your car, and making sure, you will be as safe as possible on the road! I no longer dread bringing my car in for service! Just bring your own pretzels and soda. You won't regret it!

Super helpful, fast, and friendly service. Glad I found this place! They seem very trustworthy.read more