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    Madison Inn By Ruby Hospitality

    3.3 (62 reviews)
    ModerateHotels
    Open Open 24 hours

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    Lobby
    Judy B.

    The rooms were OK. Not as clean as I would've liked. Beds to be specific. The sheets had hair strands on them. Not sure if it's short staff or they just don't change sheets if they don't 'look' dirty. The rooms were older looking especially for the price tag, not really worth it. The breakfast was to go which is understandable due to COVID but it was also frozen. We had microwaves in our rooms but still, a frozen breakfast? Not appreciated. The young gal at the front desk was very kind and patient! We really appreciated her! It honestly made our stay feel better!

    Randy P.

    This is right next to Sacred Heart Hospital. I only stay here if I am visiting or with someone at the hospital. Clean and great service, good rates and breakfast.

    Dresser and tv (free wifi and free HBO)
    Sheila G.

    This establishment has a great location as it is close to the hospital and is a few minutes driving distance to downtown. There is also a bar, a Mexican restaurant, and a crepe restaurant two minutes walking distance from this inn. We decided to do a one night stay in Spokane and had decided on this particular establishment because it was pet friendly and the price was decently low (compared to other establishments). I went on their website to get more information about their vicinity and it is mentioned on their website that they provide discounts from their room rates. Just mention it upon booking. They also provide free popcorn in the pm and free breakfast. The breakfast provided wasn't bad at all. In fact, I was surprised that I liked it. The hot foods provided were eggs, mini pancakes, and gravy for the biscuits. The gravy was really good. They provide other breakfast items as well - cereal, bread, muffins, coffee, tea, apple juice and orange juice. The room itself isn't spectacular but it is comfortable; I didn't feel icky like other places I've stayed at before. They provide free WiFI (password given to you at the front desk) which was strong in our room. They also have room service and food is provided by the hospital. I believe there are set times for the delivery. As I mentioned earlier, they are pet friendly. We brought our dog with us and we were placed at the end of the hallway which was great because it was near the exits. Parking is free but front desk will give you a parking pass. If you have more than one car, they also provide you a free parking pass good at the hospital's parking structure.

    The bed was comfortable no problems loved it even took a nap on accident lol
    Dillon S.

    When me and my friend checked in the staff was knowledgeable and helpful and courteous. When we got our room it was very clean. After our first nites stay the bed was soft and very comfortable.tge best part of our stay was talking to one of the staff members at the front desk he gave us so much information about where to go and what to. His name Thoren he was a the best we had good chats throughout are stay. He told us to go to pig in the park which we did and was talking about these amazing doughnuts which we got and then gave him one because it turned out to be a good idea. The only thing that bothered me a bit was the hot water wasent consistent when I took a shower that's it. Had a very comfortable stay.

    Gym

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    Great location. Likeable staff. Breakfast available. Prices for rooms are fair. Small workout room. A Spokane stalwart.

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    Page 1 of 2

    Ask the Community - Madison Inn By Ruby Hospitality

    Review Highlights - Madison Inn By Ruby Hospitality

    Small clean, quiet hotel right next to Sacred Heart hospital and just down the street from St John Cathedral.

    Mentioned in 6 reviews

    Read more highlights

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    My parents stayed there this month for a community function. They easily could have come home…read moreafterward, as we live in Spokane,Wa, but they wanted to stay on-site to enjoy the occasion. Unfortunately, their experience was genuinely awful. They dropped off their luggage and went out with friends. When they returned later that night and pulled back the sheets to get into bed, they found pubic hair on the bedding. They immediately called the front desk to report it. They were told someone would come up with fresh sheets. When staff finally arrived, all they brought was a single top sheet -- wet and smelling strongly of bleach. The employee left before my parents could say anything else, and no additional bedding was provided. They had no choice but to put the damp, bleach‑smelling sheet on the bed and try to sleep. My mom ended up with a rash that lasted four days from that sheet. They have tried calling multiple times since to speak with someone about the situation, but no one has returned their calls.

    The Davenport Grand, Autograph Collection

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    We have stayed at the Davenport Grand several times. The front desk staff is friendly and…read moreprofessional. They always make us feel like VIPs. We stayed on the top floor facing north with a view below of the First Interstate Center which is a short journey using the covered skywalk. It wasn't busy at this time in early February and the common areas were quiet, though we've been there during New Year's Eve when it's pretty bustling. We usually book the Penthouse King Suite with fireplace, which is as spacious as a small apartment with 2 bathrooms and a kitchenette/bar area with mini fridge. Rooms have always been spotless. The bed is super comfortable. Robes are provided as well as extra blankets. We always bring our own Firestick with us when we travel, but we've noticed in every room that we've ever stayed at here that the TV input is not able to be changed to accommodate plugging into the HDMI port. Table 13 restaurant was closed for renovations, but the dining lounge was open and we get consistently good service and food at a reasonable price there. Room service breakfast for two cost about $70 (including service fee and tip) for a full breakfast entree, a fruit plate, and a kid's plate of pancakes. I wish that parking was more economical. At $28 per night, it's a bit steep. For comparison, we stayed the next night at the nearby Montvale Hotel where parking is $10 in their lot. Overall a very nice hotel and conveniently located in downtown Spokane.

    We came and stayed here recently when we came into town for a show across the street. We were very…read moreexcited about how convenient this place is forgetting over to the convention center, theater, downtown and the park alongside the river! Located on the south side of the river and what appears to be the heart of downtown, it was relatively easy to get to, and literally across the street from where we were seeing a show. The place is really large with something like 14 or 15 levels, and a room that we very much enjoyed! The beds were large, the mattresses were really nice and the view was lovely! The shower was also quite solid. It was one that did not have a door, but was fashioned such that you didn't get water all over the bathroom floor. It also had one of the best showerheads we've ever experienced! It was like getting sprayed off with a warm hose. It was a bummer that they didn't have a pool and hot tub here, but the workout facilities were really nice, and if you are looking for a pool, staying here, you get access to the pool and hot tub at the sister hotel downtown. We didn't make use of it, but it's a nice offer. We were about five minutes from downtown, and walked to a couple of restaurants for both dinner and breakfast. Parking was easy with an option for self parking or valet. The parking garage was connected to the building, and overall made things very easy. I really went back-and-forth between a four and five on this property, but overall it was a really nice spot with nice amenities and the pool was really the only thing that was lacking. It gets the five star bump!

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    Check in was easy! Clean room & friendly, helpful staff! The location is spot on if you attend…read moreevents at either the Spokane Convention Center or Spokane Arena. Both are easy walking distance. The Riverwalk park is also right there. Bonus: Oxford has free parking for guests! Our suite was spacious and included a mini fridge and microwave. We were also offered a complimentary beverage at the bar in the hotel. The breakfast included was much better than the other hotels that offer.

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    Hotel has a great location. very walkable and proximity to Bing Crosby Theatre venue is…read moregreat..Hotel is beautiful..Check in was pretty quick and valet was right there at check in and done! Avisee room 418..2 queens and a city view requested.. went up elevator and followed the numbers..noticed no 418..was 418A and 418B...oo kk..got to 418A King room..Requested 2 queens..uh oh.. can see bathroom...very large..then notice door on other side of bathroom and is another room with 2 queen beds... Jack and Jill bathroom..checked door card, and it works for other room, labelled..yup. 418B.. ok..OPTIONS! LOL. TV in King room only plays NCIS. not here to watch TV...ok.. go to venue, back at 1145pm. Easy walk. Go to bed, exhausted..Awaken by room phone at 145 am.. in the Queen room, phone is NOT near the bed and took some time to figure out what was going on..stopped harsh ringing..ok..rings again,3 times and stops again..go to phone and take it off hook..Person in A (king) comes in and advised was Front Desk. Said received calls from several room to advise of screaming coming from 418B. No TV on, and again, was asleep.. Can't get back to sleep for over an hour... Then awaken by alarm, not set by me, at 6am..Cannot wait to go home.

    Madison Inn By Ruby Hospitality - hotels - Updated May 2026

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