1. Steam Plant Hotel

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Spokane, WA

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Steam Plant Hotel

3.2 (81 reviews)
ModerateHotels
Open • Open 24 hours

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just two of the many bed bugs
Sophia C.

After posting my review, the manager apologized and offered a full refund. -------- During my stay, I discovered a bed bug infestation in my room, which was incredibly distressing and disgusting. When I originally asked to be moved to a new room, the front desk attendant said they were "all full" for the night and it wasn't until I showed them a plastic bag with a bed bug in it that he offered to find me a new room. They only offered $25(!) initially, which they eventually upped to $75 total, but is absolutely not enough. I was overwhelmed and did not want to fight with their staff as I was traveling alone and concerned for my safety. Once I got home, I had to spend an entire day decontaminating my belongings (basically all of which are still in plastic bags or thrown away) and spend money on cleaning to prevent an infestation at my house, not to mention the itching and scarring from the 30+ bed bug bites I received. I promptly contacted the hotel management, detailing my concerns and requesting a full refund, given the circumstances. However, I received no response to my email, which was disappointing. I had hoped for a swift resolution, but it seems that my concerns were not taken seriously. Guest should be able to expect a clean and pest-free environment during their stay. Clearly, this is not the case at Steam Plant.

Laura J.

Person at the front desk was extremely kind and useful. There are decent amenities with the small gym, continental breakfast, water/ice machine etc. But depending on your room location you could hear the train tracks super loudly, but they do provide ear plugs. This hotel also has the spottiest wifi. It would be impossible to connect to the wifi for prolong periods of time, if you need the internet to do work I wouldn't recommend this hotel.

Harmony G.

So got into Spokane on a flight at midnight got a Lyft to the Steamplant hotel! So ready to have a nice night sleep in a nice clean bed, to wake up and explore the city. Well I was completely wrong because our first room was dirty! Body hair and stains inside the sheets plus a foul odor of cat piss of human piss, can't be sure which. I'm not writing this review to make fun of this place it legit smells like that. Receptionist was super nice offered to upgrade us to a room on the second floor with two queen beds. Upon now entering our second room at 2 AM still wanting just a nice clean bed to take a good nights sleep in. Low and behold we takeoff the comforter and there's a blood stain in the middle of the sheets! Sure it looks like it's been washed but it's that off brown tea color that's left behind that grossed me out. This is c Post covid. Where are the standards. At this time and juncture I am going to sleep on top fully clothed of the comforter with my sweatshirt as a pillow. I will be complaining about this to management tomorrow!

Christina S.

Our room was nice and clean. We were in a corner room by the elevator and thought there would be a lot of noise, but there was not. Also, this hotel is literally like 100ft from the train tracks, again, we thought it would be horrendously noisy throughout the night, but the sound barricade/wall does a good job blocking out noise and sleeping with ear plugs cancelled out any extra noise. We did enjoy/appreciate use of the free rental bikes so we could cruise around town and explore the river front park. The breakfast was very basic (dry cereal and English muffins) and leaves you wanting more, but they do provide a $5 off coupon for a nearby breakfast place.

The stacks are lit up different colors at night and also make it easy to find your way home when exploring the city.
TJ G.

The Steam Plant (formerly, the Ruby2) is a wonderful little hotel. Super clean rooms, friendly professional staff, it has everything you need in a great downtown location - and for the most affordable price you'll find. Yes, there is an occasional train rumbling through but it wasn't a big deal unless you are truly hyper sensitive to city noise, otherwise it's just that...city noises...because you're in the city (also, there are ear plugs in the room upon arrival). My light sleeper husband had no problem falling (and staying) asleep. It's an easy walk to the Bing Theatre for concerts (about a block and a half away), to the Historic Davenport Hotel, and to pretty much any of the great downtown bars and restaurants nearby. We also walked to Spokane Falls and the riverfront park, and it's a 5 minute drive to Manito Park. Beds and pillows were comfy, and the bathroom was nicely appointed and has room for all your bathroom stuff. The only negatives (if I had to come up with any) are that there are no dresser drawers, and the shower door that opens "in" and makes turning on the water challenging without getting sprayed, lol, and the glass went all the way to the ceiling so if you normally hang a towel over the top of the glass, you can't here (just hang it on the handle, or the hook on the wall). Neither is a dealbreaker, and other than those minor nothings, it's such a neat place, I'll definitely stay here any time I'm in Spokane. We ate at Wiley's Downtown Bistro, and Cochinito Taqueria, and we highly - HIGHLY - recommend both, but we want to try the Steam Plant Kitchen & Brewery next time. If you're on the fence about staying here, just do it, you won't regret it. Oh, and we checked in Friday afternoon and were able to park right in front of our room! The only time we used our car was to go to Manito Park on Saturday afternoon and we still got the same parking spot when we returned, so parking wasn't an issue for us.

Great hotel, but close to RxR.

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The gentleman checking is in was nice. However, the room had a overwhelming smell of vape and smoke. We did not stay, hard to breath.

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Ask the Community - Steam Plant Hotel

Review Highlights - Steam Plant Hotel

“I did not sleep at Ruby 2, but spent hours there visiting family and touring the place.”

Mentioned in 12 reviews

Read more highlights

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This beautiful hotel is located right in downtown Spokane, across from the Spokane River…read more I stayed here for 5 nights, and even though the hotel had high occupancy, the check-in and check-out process was fairly smooth since my husband is a Bonvoy member. Our room was on the 11th floor overlooking downtown. The room was spacious and had all the basic amenities. I really liked the bench deck right by the window over the AC unit. The room also had a decent-sized workstation and a spacious closet. The hotel featured a very well-equipped gym, plus a vending machine on the same floor stocked with water, other beverages, and first-aid or wellness essentials (deodorant, shaving foam, etc.). The hotel also had an in-house spa as well. The in-house cafe called Espresso offered some really good coffee. The in-house dining was also quite good. We opted for room service twice, and it was a great experience both times!

I'm probably here about 3 times a year. Why do I keep coming back here?!…read more - the toilet paper holder was broken - vanity outlets were loose and jiggling off the wall- - paper thin blankets on the bed - the $20 daily "destination fee" and you can get up to $10 back if you charge food or coffee to the room, however no one ever explains this to you. Why?! Why don't you tell your customers about this? - the water was shut off between 1-4 on a Monday morning. I got an email on it. And was woken up at 1am by the loudest pipe grinding and squeaking noise. I literally thought a steam roller was coming through my room. - front desk service was flat and unfriendly. Grand - I just can't with you.

Holiday Inn Express Spokane-Downtown

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The outside of this hotel is so cute, like a ski lodge. We were only there for one night and got a…read moreroom on the second floor with a balcony. We had views of the river. With only a short walk to the riverwalk, we were able to hoof it to dinner, coffee, and attractions. Loved being able to walk. Our room was spacious. Pillows and bed were comfortable. Room was dark and cool for sleeping. Everything was clean. Even had a towel folded on our pillow that looked like a teddy bear. So cute. Breakfast was the best free breakfast we've had on our trip. Bacon, scrambled eggs, real oatmeal, orange infused ice water. Staff was nice and helpful, for example, providing directions to get to riverwalk. Free parking. Great stop.

This is a gigantic building - I guess it used to be something else? A different hotel? Or it's just…read moreunusual for a Holiday Inn Express. It's easy to get to but there are pros and cons to that - as it's in a very popular area, with a college nearby, tons of restaurants with zero tables (all reserved, even in the middle of the week), and just a medium walk to the big Riverside mall and the famous Spokane falls, not to mention an events center where, apparently, a major concert was happening on the night of our stay (thus the sold out-ed-ness of everything, I guess?). Bummer about the crowdedness and the busyness. Very cool about the gorgeous hotel, the premium lobby with the most delicious lemonade water we have ever had, and free cookies, the comfy room with a sliding door onto the grass so we could easily walk the dog. Be warned that this hotel is so close to the hotel across the street that when we ordered out for dinner, the address showed up over there.

Montvale Hotel - Couple in King Room Suite

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We stayed one night in the Premier Suite. It was very modernly updated (compared to the more…read morevintage character of other rooms in this hotel), with exposed ceiling beams and what appeared to be original brick walls, located in a newer wing near the side of the building where Ella's Supper Club used to be. We heard rumors about this being one of Spokane's most haunted hotels and I can see how one might get a vibe that there's presence in the hotel. It was built in 1899, was abandoned for decades, and renovated. They did a beautiful job keeping up the historic aspects of the furnishings, and even the music in the halls was a little spooky. But rest assured, there were no spirits haunting our unit! Our room was adjacent to the Events Center and the building is structured such that we didn't hear the noise from the event going on at the time unless we put our ear to their door down the hall. It is easy to get lost because our room was in the 300's numbers but on the second floor, while other rooms in the 300's are on the third floor. There are two sets of elevators that take you to different parts of the connected buildings. If you're looking for the fitness center in the basement, don't use the elevator from the lobby or that will put you into the restaurant below. The amenities were great. It was like an entire apartment with a full kitchen and all the kitchenware to make it feel like home, plus it had a walk-in pantry. There was a big screen TV in every room and it was easy to hook up our own Firestick. I wished it had a second bathroom, and more hangers, as it does accommodate 4 people. The shower could use a shelf -- you have to put your bath toiletries on the floor of the shower. Bath robes and decor throughout made it cozy. The water vapor electric fireplace was a nice touch in the living room and we had a north facing view of the city surroundings. There was a dedicated room for washer and dryer, and they provide the detergents. The parking lot is small (about 15 spaces), and there's an overflow lot further away. There are several entry/exit doors on both First Av and Monroe St so that's a little confusing, but load in at the front entrance. It's conveniently located near the Fox and Bing theaters and several dining options. Our stay included free breakfast at Rosie's Restaurant. Overall a very nice stay!

Such a fabulous hotel and one I frequent! Very clean, gorgeous antique design, and onsite parking…read more Just make sure to clarify which parking lot is there's! - it's on the alley. Highly recommend this place and will continue to go back!

Steam Plant Hotel - hotels - Updated November 2026

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